city of box elder

What city of box elder does

The City of Box Elder is a municipal government entity organized under South Dakota state law and headquartered at 420 Villa Drive in Box Elder, SD, spanning portions of Pennington and Meade counties. It administers the full scope of core municipal services for its residents, local businesses, and the surrounding military community affiliated with Ellsworth Air Force Base — including police protection, code enforcement, planning and zoning, building and specialty permitting, water/utility services, refuse collection (via Kieffer Sanitation), public works, parks and recreation, and economic and community development. The city operates as a political subdivision of the State of South Dakota: publicly owned, governed by an elected City Council, and not subject to private capital ownership.

Service delivery is consolidated through a single municipal web portal built on EvoGov CMS, with ancillary integrations including Municipal Online Payments for utility and invoice billing, Granicus for public-meeting video and transparency, Municode for codification of ordinances, ApplicantPro for recruiting, and Code Red for emergency notifications. The customer base is defined by geography rather than commercial choice: residents and households within city limits (utility payments, code compliance, public safety, parks, events), local businesses (licensing, permitting, zoning), Ellsworth AFB personnel and families (community integration, joint events), and county/regional agencies (intergovernmental coordination with Meade County, Pennington County, and Douglas School District).

Revenue is derived from four streams typical of a small municipality: property taxes, recurring utility billing, transactional permit and license fees (project, grading, sign, demolition, rezoning, firework sales), and intergovernmental funding (including state drug-control grants from the South Dakota Attorney General). The city markets through its website, Granicus-streamed public meetings, the 311 service-request channel, community events such as the annual Salute to Ellsworth, Monster Mash, and Winter Wonderland, and Code Red emergency outreach. No revenue, budget, or headcount figures are publicly disclosed on the city's website in the available data.

Name

city of box elder

Legal name

City of Box Elder

Website

https://boxelder.us

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Box Elder is a South Dakota municipal government providing police, utilities, permitting, code enforcement, planning, and public works services to city residents, local businesses, and Ellsworth Air Force Base personnel across Pennington and Meade counties.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other Waste Collection (562119)

SIC

Refuse Systems (4953)

akta.pro primary industry

Residential Curbside MSW Collection (Cart-Based) (EUAIAAAA)

Keywords

• Municipal government services
• Public safety
• Utility billing
• Building permits
• Code enforcement

Headquarters

HQ city

Box Elder

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Property tax revenue collected from residents and businesses within city limits
2. Utility Billing: Water and utility services billed to residents and businesses through municipal online payments system
3. Permits and Licenses: Revenue from building permits, project permits, grading permits, sign permits, demolition permits, rezoning applications, firework sales licenses, and other municipal licenses
4. Intergovernmental Revenue: State and federal funding including drug control funds from South Dakota Attorney General

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

The City of Box Elder is a municipal government that provides essential public services to residents, businesses, and the Ellsworth Air Force Base military community in Box Elder, South Dakota. Its core offerings include public safety (police and fire), water and utility billing, building permits and inspections, code enforcement, planning and zoning, public works infrastructure, refuse collection, parks and recreation, and community events. Services are delivered through City Hall, online portals, and department-specific systems.

Product overview

The City of Box Elder, SD operates a municipal government website serving as a unified portal for all city services. The offering is a single integrated platform combining administrative services (City Council, Clerk, Finance), public safety (Police Department with online reporting, Code Enforcement), infrastructure services (Public Works, Utility Billing, Refuse Collection via Kieffer Sanitation), planning and development (Permits, Zoning), community engagement (Events, Marketing), and government transparency tools (Public Meetings via Granicus, Municipal Code via Municode, Online Payments). Residents access services through a categorized navigation structure supporting Apply, Pay, Get Info, and Submit Concern functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Utility Billing Services Online utility account management including water and other municipal utility billing, accessible via the Municipal Online Payments platform. Available to city residents and businesses.
• Code Enforcement Reporting and handling of code violations including animal concerns, property maintenance issues, and suspicious activity reports for city residents.
• Building Permits and Inspections Application and permitting services for construction projects including project permits, grading permits, minor plats, right-of-way permits, sign permits, demolition permits, deck permits, and required building inspections.
• Police Department Services Police services including online police report filing, police report requests, and drug detection K-9 unit operations for city residents.
• Public Works Municipal infrastructure services including refuse collection via Kieffer Sanitation, sidewalk ramp repairs, city parks maintenance, and Parks Legacy Program.
• Refuse Collection Waste collection services provided through Kieffer Sanitation for city residents.
• Planning and Zoning

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Ellsworth Air Force BasecoreStrategic or Co-development Partner · 1 January 1942Historic 84+ year partnership between the City of Box Elder and Ellsworth Air Force Base, dating back to World War II when the base became operational in 1942. The partnership continues today with the annual Salute to Ellsworth event celebrating the military community, active-duty personnel, veterans, and their families.
• Box Elder Fire DepartmentcoreStrategic or Co-development PartnerFire protection services provided to the city through the volunteer Box Elder Fire Department
• Meade CountyminorStrategic or Co-development PartnerCounty government partnership for regional coordination and shared services
• Pennington CountyminorStrategic or Co-development PartnerCounty government partnership for regional coordination and shared services
• Douglas School DistrictminorStrategic or Co-development PartnerK-12 education services for city residents through Douglas School District
• South Dakota Attorney General's OfficecoreStrategic or Co-development PartnerDrug control funding and public safety support provided to Box Elder Police Department, including up to $60,000 for drug detection K-9s
• Box Elder Chamber of CommerceminorStrategic or Co-development PartnerEconomic development partnership supporting local business community
• The Box - Box Elder Events CenterminorStrategic or Co-development PartnerCommunity events venue partnership for hosting city events including Monster Mash and Winter Wonderland

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• City of Sturgis, South Dakota: Similar-sized South Dakota municipality providing the same core portfolio of municipal services — utilities, permitting, police, public works, and code enforcement — to a comparable small-city resident base, making it the closest structural peer.
• City of Spearfish, South Dakota: Neighboring western South Dakota city of similar scale offering property-tax-funded utilities, building permits, planning/zoning, police, and refuse services through the same municipal operating model.
• City of Mitchell, South Dakota: Mid-sized South Dakota municipality delivering an essentially identical service stack — utilities, permits, code enforcement, parks, and police — to a comparable resident/business base.
• City of Pierre, South Dakota: South Dakota's capital city and a directly comparable public-sector entity operating utilities, permitting, planning, police, public works, and intergovernmental funding under the same governance and revenue structure.
• City of Belle Fourche, South Dakota: Small western South Dakota city offering water utilities, building permits, code enforcement, and police services — a near-identical operating model at a similar population scale.
• CivicPlus: A government-technology vendor that provides municipal website CMS, online payment, and permitting software directly comparable to the EvoGov-based platform Box Elder operates, competing for the same municipal customer.

Broad incumbents

• City of Rapid City, South Dakota: The largest municipality in the region and a broader incumbent operating every service Box Elder offers — utilities, permits, police, public works, planning, code enforcement — but at materially greater scale and with a broader service portfolio.
• Tyler Technologies: Large incumbent government software provider serving municipalities with ERP, utility billing, permitting, and records systems — a broad incumbent in the same gov-tech stack Box Elder uses.
• Republic Services: National-scale residential and commercial waste-hauling company directly comparable to Kieffer Sanitation (Box Elder's contracted refuse provider) — relevant for benchmarking the refuse collection revenue/cost model the city purchases at scale.

Emerging players

• OpenGov: A rapidly growing government financial, budgeting, and procurement-software platform targeting the same mid-sized municipal market as the systems running Box Elder's Finance and Public Works functions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/city-of-box-elder-hr

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about city of box elder