Community Living Connections

What Community Living Connections does

Community Living Connections is the Aging and Disability Resource Center (ADRC) for Seattle-King County, administered by Aging and Disability Services — a unit of the City of Seattle Human Services Department — and serves as the Area Agency on Aging (AAA) for the region. Its primary function is operating a free, confidential information and assistance (I&A) helpline (1-844-348-5464) that connects older adults, adults with disabilities, caregivers, families, and partner professionals with community resources, public benefits, and long-term care planning services. The service portfolio includes core I&A and advocacy, specialized consultation modules for aging and disability populations, the WA Cares Fund information and provider support line (covering Washington State's public long-term care insurance benefit up to $36,500), and network-coordination activities including quarterly regional meetings and an annual Aging Network Conference.

Delivery is human-staffed by trained advocates, supplemented by in-person consultation through a four-region network of community partner agencies across Seattle, North King County, East King County, and South King County. Named network partners include Sound Generations, Neighborhood House, Hopelink, Jewish Family Service, Open Doors for Multicultural Families, Asian Counseling and Referral Service (ACRS), the Alzheimer's Association Washington Chapter, Providence ElderPlace (PACE), AARTH, and Sound Generations Meals on Wheels. The public-facing technology is a WordPress-based website (communitylivingconnections.org) committed to WCAG 2.0 AA accessibility; no proprietary platform, no public API, and no mobile app are offered.

The business model is a publicly funded social-services program rather than a revenue-generating enterprise. All client services are free and confidential, with no pricing model or direct revenue stream; funding flows from public sources through the Seattle Human Services Department as part of Washington State's AAA/ADRC network. The operating geography is strictly limited to Seattle-King County (USA). The organization is a government state entity (program), not a privately held company, with no VC/PE ownership, no disclosed funding rounds, no M&A activity, and no disclosed headcount or revenue figures in the source material.

Name

Community Living Connections

Legal name

Aging and Disability Services (Area Agency on Aging for Seattle-King County)

Website

https://communitylivingconnections.org

Company type

Private

Operating status

Operating

Ownership category

akta.pro rank

Product category

Aging and Disability Information & Referral Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Resources, Social Services & Transportation Coordination (HLADALAK)

akta.pro secondary industry

Elder Services & Aging Support (BPAGAEAF)

Keywords

• Aging services
• Disability support
• Caregiver resources
• Information and referral
• Long-term care planning

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Revenue model

1. Government-Funded Aging Services: Community Living Connections is administered by Aging and Disability Services, the Area Agency on Aging for Seattle-King County, which is a unit of the Seattle Human Services Department. As a government-funded program, it operates as a free service for the community, funded through public resources rather than direct revenue generation.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Community Living Connections provides a free, confidential toll-free helpline and information-and-assistance service that connects older adults, adults with disabilities, caregivers, and families with community resources, benefits, and service options in Seattle and King County. The service is staffed by trained advocates who provide individual consultation, care planning support, eligibility determination for programs such as Medicaid and WA Cares Fund, and referrals to a network of community partner agencies.

Product overview

Community Living Connections is a free information and assistance service administered by Aging and Disability Services (the Area Agency on Aging for Seattle-King County). It provides a unified helpline (1-844-348-5464) connecting older adults, adults with disabilities, caregivers, and families with community resources. The service portfolio includes core information/advocacy services, specialized consultation for aging and disability needs, a regional partner network for referrals, WA Cares Fund information and provider resources, and an annual Aging Network Conference for professional development.

Differentiator

Problem solved

Functional benefit

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core.

• Aging and Disability Services (Seattle Human Services Department)coreStrategic or Co-development PartnerAging and Disability Services is the administrative parent organization of Community Living Connections. As the Area Agency on Aging for Seattle-King County, ADS is a unit of the Seattle Human Services Department and provides oversight and funding for the organization's operations.
• Sound Generations (Tanya McGee)coreStrategic or Co-development PartnerRegion Coordinator for Seattle/North King County and East King County, hosting quarterly network meetings and coordinating services for older adults and disabled clients in those regions.
• Neighborhood House (Bradley Carlos)coreStrategic or Co-development PartnerRegion Coordinator for South King County, hosting quarterly network meetings and coordinating services for older adults and disabled clients in South King County.
• HopelinkcoreStrategic or Co-development PartnerNetwork partner providing services to the aging and disability community. Participates in Community Living Connections network meetings and collaborative initiatives.
• Jewish Family ServicecoreStrategic or Co-development PartnerNetwork partner providing older adult services in East King County. Collaborates through the Community Living Connections network for resource sharing and referrals.
• Open Doors for Multicultural FamiliescoreStrategic or Co-development PartnerNetwork partner providing multicultural services to diverse communities. Participates in Community Living Connections network meetings and referral systems.
• ACRS (Asian Counseling and Referral Service)coreStrategic or Co-development PartnerNetwork partner serving Asian communities and providing health and social services. Collaborates through the CLC network.
• Sound Generations (Meals on Wheels)coreStrategic or Co-development PartnerNetwork partner providing meals and nutrition services to older adults. Participates in the CLC community partner network.
• Alzheimer's Association Washington ChaptercoreStrategic or Co-development PartnerNetwork partner providing dementia care consultation and support services. Collaborates through the CLC network for referrals and resource sharing.
• Providence ElderPlacecoreStrategic or Co-development PartnerProgram serving adults 55+ with chronic conditions through the PACE (Program of All-Inclusive Care for the Elderly) model. Network partner in the CLC ecosystem.
• African Americans Reach and Teach Health Ministry (AARTH)coreStrategic or Co-development PartnerNetwork partner providing services to African American communities in King County. Participates in CLC network meetings and collaborative initiatives.

Recent moves5 records

Expansion highlights3 records

Direct peers

• Eldercare Locator: Federally administered public toll-free hotline connecting older adults and caregivers to local Area Agencies on Aging and other community services. It is the most direct peer to CLC because both are government-funded information-and-assistance hubs for aging services, with Eldercare Locator operating at the national level where CLC operates regionally.
• 2-1-1 (United Way): A free, confidential 24/7 information and referral service (dialing 2-1-1) operated by United Way and partners that connects people to health and human services locally, including aging, disability, housing, and benefits navigation. Highly comparable to CLC because it operates the same hotline + resource-directory model for overlapping populations.
• Sound Generations: A King County-based nonprofit providing meals, transportation, case management, and social engagement for older adults. It is both a CLC partner and a direct functional peer — delivering many of the same services CLC refers to in the same geography, with overlapping staff (Tanya McGee).
• Aging and Disability Resource Center Network (national ADRCs): The national network of state-designated ADRCs that serve as single-entry points for aging and disability services. CLC is one such ADRC; comparable ADRCs in other states (e.g., NY Connects, Disability Rights Wisconsin, Minnesota's Senior LinkAge Line) operate identical mandates, funnels, and information-and-assistance models.
• Hopelink: A King County-based social services nonprofit providing housing, financial assistance, transportation, and case management — including services for older adults and people with disabilities. It is a CLC partner and a direct service peer in the same geography.

Broad incumbents

• Benefits.gov: The official federal benefits portal helping individuals identify and apply for government assistance programs. Comparable to CLC because it serves a benefits-navigation function for overlapping populations (older adults, people with disabilities), though it operates at national scale and is digital-first rather than regionally coordinated.
• A Place for Mom: A commercial senior-care referral and advisory service connecting families to assisted living, memory care, and home care. Comparable to CLC in its senior care-navigation function, but operates nationally as a for-profit incumbent with a much larger marketing footprint and a narrower focus on facility placement.
• AARP: A national nonprofit advocacy and information organization for Americans 50+, providing caregiver resources, benefits navigation, and policy advocacy. It overlaps with CLC in elder information-and-assistance, but at a much broader national scale with advocacy and membership functions CLC does not perform.
• Caring.com: A commercial senior care referral and reviews platform serving families seeking assisted living, in-home care, and other aging services. Comparable to CLC's senior-care navigation function, but as a for-profit digital incumbent with national reach and a narrower focus on senior living placement.

Emerging players

• Family Caregiver Alliance: A national nonprofit providing caregiver support, information, and policy advocacy for families caring for adults with chronic disabling conditions. Comparable to CLC because caregiver support is one of CLC's four primary service populations; FCA operates at national scale with research and policy depth but no local service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/AgingKingCounty
• LinkedInlinkedin.com/company/community-living-connections

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Living Connections