state of georgia - georgia department of revenue

What state of georgia - georgia department of revenue does

The Georgia Department of Revenue is a State of Georgia administrative agency responsible for state tax administration and motor vehicle, alcohol and tobacco, and unclaimed-property functions. It serves taxpayers, vehicle owners, businesses, and the public by providing information and service pathways through the DOR website and the Georgia.gov portal. The supplied materials do not disclose DOR's budget, annual collections, fee income, or headcount.

Name

state of georgia - georgia department of revenue

Legal name

Georgia Technology Authority

Website

https://ga.gov

Company type

Public

Operating status

Operating

Short description

The Georgia Department of Revenue administers state tax, motor vehicle, alcohol and tobacco, and unclaimed-property functions, using GovHub, accessibility tools, and chatbot services to serve Georgia residents and businesses statewide.

Ownership category

akta.pro rank

Product category

Government Tax Administration

NAICS

Administration of General Economic Programs (92611), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Administration of Economic Programs (9261), Administration of Economic Programs (926)

akta.pro primary industry

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

akta.pro secondary industries

State/Provincial Taxation & Revenue Administration (BPAIABAD), Tax Return Filing, Processing & Assessment (BPAIADAC), State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO), Excise, VAT/Sales Tax & Indirect Tax Administration (BPAIADAH)

Keywords

• State tax administration
• Motor vehicle registration
• Alcohol tobacco licensing
• Unclaimed property program
• Tax compliance services

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Revenue model

1. Government Appropriations: GTA operates as a state government agency funded through annual state budget appropriations. Services are provided to state agencies as part of Georgia's IT infrastructure.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels12 records

Core offering

Georgia Department of Revenue administers state taxes (individual income, corporate, sales/use, withholding), processes motor vehicle titles and registrations, regulates alcohol and tobacco sales through licensing, and manages the state's unclaimed property program. The agency serves Georgia residents, businesses, and government entities through compliance, collection, licensing, and registration functions delivered via in-person, phone, and digital channels.

Product overview

The Georgia Technology Authority (GTA) and its Office of Digital Services & Solutions provide a comprehensive digital government platform centered on GovHub, a Drupal-based content management system that hosts 80+ state agency websites. The product portfolio includes the Orchard Design System for consistent visual standards across all state web properties, the Georgia Analytics Program (GAP) powered by Siteimprove for performance monitoring, and the Horizons Innovation Lab for AI experimentation. Georgia.gov serves as the unified citizen-facing portal. The platform emphasizes accessibility (WCAG 2.1 AA compliance), security (NIST standards, Cloudflare WAF protection), and cloud hosting via Acquia. Supporting services include chatbots, training programs (Learning Management System), and the GOVTalks/GOVChats conference series for digital government knowledge sharing.

Differentiator

Problem solved

Functional benefit

Brands

• GovHub: Georgia's next-generation Drupal-based digital publishing platform that delivers simple, compliant websites for state agencies. Manages technical aspects so agencies can focus on content. Currently hosting more than 80 state agency websites.
• Georgia Analytics Program (GAP)
• Orchard Design System
• Georgia Innovation Lab

Products and services

• State Tax Administration Services

Quantifiable outcome

• 99.95% uptime maintained through Cloudflare WAF and Acquia hosting
• +6 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability10 records

Feature8 records

Partnerships

13 partnerships are on record, tiered core and minor.

• NuHarbor SecuritycoreTechnology or Integration · 23 February 2026NuHarbor Security, a 100% U.S.-based cybersecurity firm dedicated to serving the public sector, announced a new statewide security operations partnership with GTA. NuHarbor is responsible for core statewide services including taxation, licensing, and regulation.
• Civic RoundtablecoreStrategic or Co-development Partner · 12 December 2025Civic Roundtable is a government operations platform connecting public servants with the people and answers they need to achieve their mission. The partnership continues Civic Roundtable's expansion across the U.S.
• Kinetic (Windstream)coreStrategic or Co-development Partner · 11 April 2025Public-private partnership brought $1.9 million high-speed fiber internet expansion to Georgia community. Kinetic partnered with state and local governments in Georgia for the official introduction of fiber internet service.
• MicrosoftcoreStrategic or Co-development Partner · 24 March 2025GTA co-hosted AI Hackathon 2025 for Public Service with Microsoft. The one-of-a-kind event was the first initiative of the Georgia Innovation Lab, giving participants from state and local governments opportunity to collaborate cross-agency, explore capabilities, innovate, and push boundaries of generative AI technology.
• InnovateUSminorStrategic or Co-development PartnerGeorgia is working with InnovateUS to train public employees statewide on working with AI, expanding AI literacy across state agencies.
• AcquiacoreTechnology or IntegrationAcquia provides cloud hosting for GovHub with 99.95% uptime, proactive security, and performance upgrades. GovHub stays on top of potential security attacks through Acquia's infrastructure.
• CloudflarecoreTechnology or IntegrationCloudflare provides Web Application Firewall protection for GovHub sites, successfully blocking millions of malicious visits each month. DDoS protection ensures site availability.
• SiteimprovecoreTechnology or IntegrationSiteimprove powers the Georgia Analytics Program (GAP) analytics tool. Provides dashboard for agencies to review and improve accessibility, SEO, and quality metrics. Offered as companion tool to GovHub agencies.
• LullabotcoreImplementation/ SI/ Consulting PartnerDevelopment partner working with DSGa team on GovHub development, Drupal migrations, and technical improvements. Collaborated on structured content and flexible layouts for Drupal-based platform.
• IDEOminorImplementation/ SI/ Consulting PartnerIDEO, world leader in design thinking, worked with Georgia on visual identity system for the state brand. Conducted research with Georgians across the state to synthesize visual brand and design system.
• AtlassiancoreTechnology or IntegrationJira Service Management powers DSGa Support Desk portal for website support, content manager access requests, analytics access, and outage reporting. 24/7 access to Knowledge Base for common issues.
• Georgia Cyber CenterminorStrategic or Co-development PartnerCyber Dawg event staged in partnership with Georgia Cyber Center and Army National Guard, bringing cybersecurity professionals together for live fire exercises.
• Army National GuardminorStrategic or Co-development PartnerPartner in Cyber Dawg cybersecurity exercise event along with Georgia Cyber Center, for government and education entities to hone skills.

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Regional players

• California Department of Technology: California's state technology authority overseeing IT services and digital platforms for California state agencies. Direct functional peer in another state — operates shared digital publishing, accessibility, and security services for a similar multi-agency ecosystem, but is constrained to its own geography and cannot serve Georgia tenants.
• Texas Department of Information Resources: Texas's centralized state IT authority responsible for technology procurement, shared services, and cybersecurity across Texas agencies. Operates the closest analogous model to GTA's combination of shared platform services, IT governance, and statewide security operations, in a comparably large state.
• Florida Digital Service: Florida's dedicated state digital services office focused on modernizing citizen-facing services and driving cross-agency technology outcomes. Peer in shared-services digital transformation model and design system adoption (analogous to Orchard), but operating in Florida.
• Virginia Information Technologies Agency (VITA): Virginia's state IT agency providing shared infrastructure, cybersecurity, and digital services to executive-branch agencies. Closely comparable operating model to GTA's, including statewide cybersecurity operations and shared IT services, in a different state.

Others

• U.S. Digital Service (USDS): Federal civic-tech delivery organization embedded in high-impact federal agencies to improve public-facing services. Compares to GTA on mission and operating philosophy (modern digital services, user-centered design, AI-driven transformation), but at federal scale with different procurement and funding mechanics.

Broad incumbents

• Tyler Technologies: Large commercial provider of public sector software, including tax/assessment, ERP, and citizen engagement platforms for state and local government. Competes for adjacent budget and adjacent workflow mandates — revenue/administration, licensing, and DMV-adjacent services that DOR oversees — across many U.S. jurisdictions.
• Granicus: Commercial vendor of government experience platform, digital communications, and workflow automation used by thousands of public agencies. Direct commercial analog for many GovHub/Orchard capabilities (CMS, design system, citizen communications) at scale across U.S. and international government customers.
• CivicPlus: Vendor of integrated civic engagement, content management, and payment platforms for state and local governments. Competes with GovHub for the same agency website and digital service workloads in jurisdictions outside Georgia, and could be a credible alternative platform for similar agency tenants.

Emerging players

• Code for America: Nonprofit civic-tech organization that builds and pilots digital services for safety net programs (SNAP, etc.) and partners with state governments on service modernization. Mission-aligned peer working alongside state agencies on user-centered design and digital service delivery, at smaller scale and as a partner rather than operator.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/GADeptofRevenue
• YouTubeyoutube.com/user/GTACreative
• Facebookfacebook.com/dorgeorgia
• LinkedInlinkedin.com/company/georgia-technology-authority

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about state of georgia - georgia department of revenue