Castle Medical

Name

Castle Medical

Legal name

Castle Medical Holdings

Website

https://castlemedical.com.au

Company type

Private

Founded year

1987

Operating status

Operating

Ownership category

akta.pro rank

Product category

Primary Care and General Practice Healthcare Services

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Independent Primary Care Practices (HLAFAGAA)

Keywords

• General practice services
• Primary healthcare
• Allied health services
• Occupational health
• Medical centre network

Headquarters

HQ city

Chatswood

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medical Consultation Services: Revenue generated through Medicare billings for GP consultations, specialist services, and allied health services. Services are offered on bulk-billing basis (direct Medicare claim) or private billing (patient out-of-pocket) depending on clinic location and appointment type.
2. Procedure Fees: Fees for medical procedures such as vasectomy ($670 with potential $228 Medicare rebate) and circumcision, charged as one-time payments.
3. Workplace/Occupational Health Services: Pre-employment medicals, corporate skin checks, and specialised medical assessments for employers and workers compensation cases.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Castle Medical operates three community medical clinics across Sydney (Castle Hill, Marsden Park and Lindfield) providing general practice, allied health, specialist, urgent care, occupational health, procedural services (circumcision and vasectomy) and dive medical/HUET assessments. Services are billed either via Medicare bulk-billing or private/out-of-pocket fees, supported by online booking (HotDoc), a clinical intelligence platform (Clinimetrix) and telehealth follow-ups.

Product overview

Castle Medical is a network of accredited medical centres providing comprehensive primary healthcare services through three purpose-built clinics across Sydney (Castle Hill, Marsden Park, and Lindfield). The core offering is General Practice with integrated specialty services including Women's & Men's Health, Allied Health (Dietitians, Physiotherapists, Podiatrists, Psychologists), Specialist services (Cardiology, Gastroenterology, Paediatrics), Urgent Care, Workplace/Occupational Health, and procedural services (Circumcision, Vasectomy, Dive Medicals, HUET Assessments). Services are delivered through a coordinated, team-based care model with Telehealth capabilities, supported by Clinimetrix intelligence platform for data-driven practice management and HotDoc for online booking.

Differentiator

Problem solved

Functional benefit

Brands

• Castle Cosmetic: A cosmetic services brand operated under the Castle Medical network.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and supporting.

• ClinimetrixcoreTechnology or Integration · 1 January 2020Australia's most advanced medical intelligence platform used by Castle Medical for data-driven practice management. Clinimetrix helps GPs identify gaps in care, track chronic conditions and enable earlier intervention.
• CMH Practice Management Pty LtdcoreOthersCMH Practice Management operates Castle Medical clinics. Established in 2018 to support practice growth following transition from trust structure. Team has over 20 years of clinical and operational innovation experience.
• HotDoccoreTechnology or IntegrationHotDoc provides 24/7 online booking platform integrated with Castle Medical clinics for patient appointment scheduling.
• CMx WorkMedsupportingTechnology or IntegrationPre-employment medical software used for workplace health assessments and corporate health services.
• healthdirectsupportingOthers24/7 health helpline (1800 022 222) for patients needing after-hours medical advice and care coordination.
• MyMedicaresupportingOthersAustralian Government voluntary program strengthening the relationship between patients, their regular GP, and preferred medical clinic. Supports continuity of care for patients with ongoing or complex health needs.
• Allied Health, Pathology, Radiology and Pharmacy PartnerscoreStrategic or Co-development PartnerFull precinct of allied health, pathology, radiology and pharmacy partners supporting integrated healthcare delivery across the clinic network.

Scale indicators3 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• ForHealth Group: Australia's largest operator of bulk-billing GP clinics with hundreds of sites nationally. Directly comparable multi-clinic primary care model serving similar patient demographics through Medicare-funded consultations, with a much larger national footprint than Castle Medical.
• Myhealth Medical Centre: Privately-held Australian GP clinic network operating across Sydney and other metro areas with mixed billing, integrated allied health, and online booking. Closely comparable to Castle Medical in clinic format, service mix, and patient demographics.
• IPN Medical Centres: Australian operator of GP clinics with strong Sydney metro presence offering bulk-billing, allied health, and procedural services. Operates at larger scale than Castle Medical with similar primary care service model.
• SmartClinics: Australian GP clinic chain providing general practice, allied health, and occupational health services with mixed billing across multiple sites. Directly comparable multi-clinic primary care operator.
• Ochre Health: Australian GP operator with multi-site clinics combining general practice, allied health, and visiting specialist services. Comparable integrated primary care model though with stronger regional/rural exposure than Castle Medical's Sydney-only footprint.

Broad incumbents

• Healius: ASX-listed diversified healthcare operator (formerly Primary Health Care) with significant GP clinic exposure historically alongside pathology and imaging. Much larger incumbent with broader service portfolio than Castle Medical but overlapping primary care patient base.
• Sonic Healthcare: ASX-listed global diagnostics and healthcare services group. While not a direct GP clinic operator, it represents the broader Australian primary care/diagnostic ecosystem in which Castle Medical operates and partners with pathology services.
• Medibank: Australia's largest private health insurer with growing in-house care provision including primary care and chronic disease programs. Represents the larger player moving into integrated care that Castle Medical is positioning around.
• Bupa Australia: Major Australian health insurer and care provider with optical, dental, and growing primary care touchpoints. Relevant as a broader incumbent whose care-provision strategy overlaps with Castle Medical's integrated model.

Others

• Healthengine: Australia's leading online healthcare booking and patient engagement platform, directly competing with HotDoc in Castle Medical's tech stack. Comparable as an ecosystem enabler in Australian primary care distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/castlemedical.au
• LinkedInlinkedin.com/company/castlemedical
• Instagraminstagram.com/castlemedical.au

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Castle Medical