eventim sp. z o.o.
Eventim sp. z o.o. operates eventim.pl, a Polish online ticketing platform distributing tickets for concerts, sports, theater, and cultural events from over 300 organizers, serving both individual consumers and event promoters as part of CTS EVENTIM's 25-country network.
- Company typePrivate
- Founded-
- HeadquartersWarsaw, Poland
- Headcount—
- GTM typeB2C
- OfferingDigital Commerce or Content
What eventim sp. z o.o. does
Eventim sp. z o.o. operates eventim.pl, an online ticketing platform serving the Polish market as a wholly-owned subsidiary of CTS EVENTIM AG & Co. KGaA, a publicly-listed German ticketing group with operations across 25 countries. The platform distributes tickets for over 300 event organizers in Poland, covering concerts, sports, theater, exhibitions, and family entertainment, and provides access to 200,000+ events annually. Headquartered in Warsaw with registered capital of 4,106,000 PLN, the company runs a comprehensive ticketing ecosystem spanning a web storefront, the EVENTIM PL iOS and Android mobile application, multiple ticket formats (EVENTIM.Pass QR mobile tickets, Ticketdirect PDF, FanTicket collectible paper), and supplementary services such as fanSALE authorized resale, FanBonus loyalty, ticket insurance via ERGO, gift vouchers, and accommodation recommendations via Stay22.
The technology stack combines a web-based ticketing system with native mobile applications, integrating payment providers including BLIK, Revolut Pay, Google Pay, Apple Pay, PayPo, Tpay, Przelewy24, Visa, Mastercard, and PayPal. Analytics infrastructure runs on Google Analytics 360, Mixpanel (for A/B testing and session replay), and Frosmo (for website personalization), with OpenAI providing LLM services and AWS handling cloud data processing on pseudonymized data. The platform supports interactive venue seat maps, real-time inventory management, push notifications, and personalized recommendations based on user purchase history.
The business model is a take-rate on transactions: Eventim charges a per-order service fee (Opłata serwisowa) that varies by event and order specifics, retains it as primary revenue, and remits the balance to event organizers. Secondary revenue streams include ticket insurance commission (via ERGO), gift wrap fees, and premium FanTicket format upgrades. GTM is hybrid: direct-to-consumer via web and mobile, plus B2B distribution partnerships with event organizers and promoters who list inventory on the platform, complemented by marketing partnerships with Radio 357, municipal card programs (e.g., Karta Mieszkańca), and affiliate networks including AWIN.
eventim sp. z o.o. firmographics
Firmographics- Name
- eventim sp. z o.o.
- Legal name
- Eventim sp. z o.o.
- Website
- https://eventim.pl
- Company type
- Private
- Operating status
- Operating
- Short description
- Eventim sp. z o.o. operates eventim.pl, a Polish online ticketing platform distributing tickets for concerts, sports, theater, and cultural events from over 300 organizers, serving both individual consumers and event promoters as part of CTS EVENTIM's 25-country network.
- Ownership category
- akta.pro rank
Where eventim sp. z o.o. is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
eventim sp. z o.o. business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Operations, Marketing or Sales, Infrastructure, Personnel
Revenue model
- Service Fee (Opłata serwisowa): Eventim charges a service fee on each ticket transaction processed through the System. The fee is specified during the checkout process and varies by event and order.
- Ticket Sales Distribution: Revenue generated from ticket sales where Eventim processes transactions between event organizers and consumers, retaining the service fee and remitting the balance to organizers.
- FanTicket Premium Format: Collectible paper ticket format with color printing available for select events, providing premium ticket delivery options.
- Ticket Insurance: Eventim offers optional ticket insurance through partner ERGO, earning commission on insurance products sold alongside tickets.
- GiftWrap Service: Gift wrapping service for physical tickets and merchandise with associated delivery fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Dynamic service fee based on event and order specifics |
| Other | Pay-as-you-go | Ticket insurance through ERGO |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
eventim sp. z o.o. product offering
Product offeringCore offering
Eventim sp. z o.o. operates an online ticketing platform (eventim.pl) and mobile application (EVENTIM PL) through which it sells official tickets for over 300 event organizers across concerts, sports, theater, opera, exhibitions, comedy, and family entertainment in Poland. The platform aggregates more than 200,000 events annually, supports multiple ticket formats (mobile QR via EVENTIM.Pass, PDF/Wallet via Ticketdirect, paper FanTicket), and offers supplementary services including fanSALE authorized resale, FanBonus loyalty, ticket insurance through ERGO, gift vouchers, and TicketAlarm notifications.
Product overview
Eventim Sp. z o.o. operates a comprehensive ticket distribution ecosystem centered on the Eventim.pl web platform and EVENTIM PL mobile application. The core offering provides official ticket sales for over 300 event organizers across concerts, sports, theater, and cultural events in Poland. The product portfolio includes multiple ticket formats (digital via Ticketdirect and EVENTIM.Pass, physical via FanTicket), supplementary services (TicketAlarm notifications, FanBonus loyalty program, Voucher gift cards, FanTicket collectibles, Memory Ticket souvenirs), and the authorized fanSALE resale marketplace. The platform integrates with various payment providers and analytics tools to deliver a complete event ticketing experience.
Differentiator
Problem solved
Functional benefit
Brands
- EVENTIM.Pass: Electronic ticket format (QR code) for mobile app users
- FanTicket
- Ticketdirect
- TicketAlarm
- fanSALE
- FanBonus
- EVENTIM PL
Products and services
- Eventim.pl Ticketing Platform
- EVENTIM PL Mobile Application
- fanSALE Authorized Ticket Resale Platform
- FanBonus Loyalty Program
- Voucher Eventim Gift Voucher
- Ticket Insurance
- Headliner Magazine
Companies that use eventim sp. z o.o.
Customer profileSegments2 records
Ideal customer profiles2 records
eventim sp. z o.o. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature7 records
eventim sp. z o.o. partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- fanSALEcorefanSALE is Eventim's authorized ticket resale platform, allowing verified ticket resale to prevent fraud and ensure authenticity for secondary market transactions. Tickets sold through fanSALE remain valid and are guaranteed to work at event entry.
- ERGO (Insurance)coreERGO provides optional ticket insurance for events purchased through Eventim, covering situations that prevent attendance. Eventim offers this insurance as an add-on during the checkout process.
- BlikcoreBlik is a Polish mobile payment system integrated into Eventim's checkout, allowing users to pay using the Blik app with secure authentication.
- Revolut PaycoreRevolut Pay is integrated as a payment option at checkout, enabling users with Revolut accounts to pay directly through the platform.
- Google Pay / Apple PaycoreMobile payment options integrated into Eventim's platform, enabling convenient one-tap payments for users with accounts on these platforms.
- Google Analytics 360coreEventim uses Google Analytics 360 for web analytics and optimization, tracking user behavior and site performance through cookie-based analysis.
- MixpanelcoreMixpanel provides product analytics, enabling Eventim to analyze user behavior, conduct A/B testing, and track key performance indicators. Data processing occurs with pseudonymization and AI-based analysis support from OpenAI and AWS.
- Stay22minorStay22 provides hotel and accommodation recommendation services integrated into Eventim's website, helping users find lodging near event venues.
- Radio 357minorPromotional partnership offering discounts on selected events for patrons of Radio 357, driving ticket sales through radio audience.
- Amazon Web Services EMEA SARLcoreAWS provides cloud infrastructure supporting Eventim's data processing and AI analytics operations.
- Municipal Governments (e.g., Karta Mieszkańca)minorPartnerships with local governments offering discount programs for residents holding municipal cards, driving ticket sales in specific regions.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
eventim sp. z o.o. competitors and assessment
Company assessmentDirect peers
- Ticketmaster: Global market leader in primary ticketing for concerts, sports, and live entertainment. Directly comparable to Eventim as a two-sided ticketing marketplace serving event organizers and end consumers with similar service-fee economics.
- Eventbrite: Online event ticketing platform serving organizers and consumers worldwide. Comparable business model (transaction fees, organizer self-service, mobile apps) and overlapping target market in live events and cultural experiences.
- See Tickets: European primary ticketing provider for live events including concerts, festivals, and sports. Directly comparable service offering and customer base, and a sibling competitor within the broader CTS EVENTIM ecosystem.
Regional players
- Bilety24: Polish online ticketing platform operating in the same Polish market. Comparable product offering across concerts, theater, and sports, competing directly for local organizer partnerships and consumer traffic.
- Going.pl: Polish ticketing platform (formerly BiletyOnline) distributing tickets for concerts, sports, theater, and cultural events in Poland. Directly comparable regional competitor with similar organizer-led inventory model.
- Ticketek: Large primary ticketing operator active in multiple geographies (Australia, New Zealand, and others). Comparable primary-ticketing business model and event categories, primarily competing in non-Polish geographies.
- Empik Bilety: Polish ticketing distribution channel operated by Empik Group, leveraging the Empik retail footprint. Comparable regional competitor with overlapping event categories and consumer base in Poland.
Emerging players
- Dice: Mobile-first event discovery and ticketing platform focused on live music. Comparable in mobile-first UX, personalization, and live event focus, but typically targets different event verticals and geographies.
- StubHub: Major secondary ticketing marketplace. Partially comparable as it competes for live event ticket demand, though it sits in resale rather than primary distribution where Eventim operates.
Broad incumbents
- Live Nation Entertainment: Global live entertainment conglomerate that owns Ticketmaster. Overlaps with Eventim as both a promoter and primary ticketing provider, but operates across a much broader portfolio of concerts, venues, and sponsorship.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
eventim sp. z o.o. social profiles
Digital presenceeventim sp. z o.o. financial estimates
Financial estimateRevenue estimate
Valuation estimate
eventim sp. z o.o. leadership team
Management profileNumber of profiles
Profiles1 record
eventim sp. z o.o. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eventim sp. z o.o. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eventim sp. z o.o.
What does eventim sp. z o.o. do?
Eventim sp. z o.o. operates an online ticketing platform (eventim.pl) and mobile application (EVENTIM PL) through which it sells official tickets for over 300 event organizers across concerts, sports, theater, opera, exhibitions, comedy, and family entertainment in Poland. The platform aggregates more than 200,000 events annually, supports multiple ticket formats (mobile QR via EVENTIM.Pass, PDF/Wallet via Ticketdirect, paper FanTicket), and offers supplementary services including fanSALE authorized resale, FanBonus loyalty, ticket insurance through ERGO, gift vouchers, and TicketAlarm notifications.
Is eventim sp. z o.o. a public or private company?
eventim sp. z o.o. is a private company. It is classified as corporate owned and is currently operating.
When was eventim sp. z o.o. founded?
eventim sp. z o.o. was founded in -1.
Where is eventim sp. z o.o. based?
eventim sp. z o.o. is headquartered in Warsaw, Poland, in the Europe region.
How does eventim sp. z o.o. make money?
Five revenue lines are on record. Service Fee (Opłata serwisowa) is the primary driver. The others are ticket Sales Distribution, fanTicket Premium Format, ticket Insurance and giftWrap Service.
Who are eventim sp. z o.o.'s main competitors?
Direct peers on record are Ticketmaster, Eventbrite and See Tickets. Regional players are Bilety24, Going.pl, Ticketek and Empik Bilety. Emerging players are Dice and StubHub. Live Nation Entertainment is listed as a broad incumbent.
Does eventim sp. z o.o. have an API?
No public API is recorded for eventim sp. z o.o..