canpack recycling sp. z o.o.

What canpack recycling sp. z o.o. does

Eco Serwis sp. z o.o. is a privately held Polish electronics repair and service company headquartered in Duchnów, Poland (ul. Góry Warszawskie 41, 05-462). The company provides door-to-door repair, modernization, installation, and servicing of consumer electronics including desktop computers, laptops, smartphones, and peripheral devices. It serves two distinct customer segments through separate portals: retail customers filing individual repair claims, and business clients that include international manufacturers and component suppliers. The operational backbone is a proprietary in-house complaint management system (autorski program reklamacji) that allows customers to track repair progress remotely from any location, supported by a multi-department service structure comprising a customer service office, documentation department, modern service line, quality control division, and shipping office.

The business model is professional services revenue, with quote-based pricing that is not publicly disclosed. Distribution is direct: Eco Serwis handles the full service cycle from device pickup through repair to return shipment. The company emphasizes ecology and recycling as part of its positioning, and works with international manufacturers and component suppliers for parts. The technology stack is centered on the custom-built complaint registration and tracking system, which is treated as a key differentiator enabling transparency for customers regardless of geographic location.

Strategically, Eco Serwis positions itself as a service quality provider rather than a volume player, leveraging qualified technical staff (engineers and service technicians with electronics, electrical, IT, and information technology expertise), proprietary workflow software, and a convenient door-to-door logistics model. The company is privately held with no disclosed funding, parent entity, or subsidiaries, and operates primarily in the Polish market while maintaining cross-border supplier relationships.

Name

canpack recycling sp. z o.o.

Legal name

Eco Serwis sp. z o.o.

Website

https://ecoserwis.pl

Company type

Private

Operating status

Operating

Short description

Eco Serwis sp. z o.o. is a privately held Polish electronics repair company providing door-to-door servicing of computers, laptops, smartphones, and peripherals to retail and business clients via proprietary tracking software.

Ownership category

akta.pro rank

Product category

Electronics Repair Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

akta.pro primary industry

Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)

Keywords

• Electronics repair services
• Door-to-door repair
• Consumer electronics service
• Warranty repair services
• Computer laptop repair

Headquarters

HQ city

Duchnów

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Electronics Repair Services: Door-to-door repair and service for consumer electronics including computers, laptops, smartphones, and peripheral devices. Services include modernization, installation, repair, and general service.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Eco Serwis provides comprehensive repair, modernization, installation, and door-to-door servicing of consumer electronics including desktop computers, laptops, smartphones, and peripheral devices. The company operates separate complaint management portals for retail customers and business clients, enabling tracking of repair progress remotely from anywhere globally.

Product overview

Eco Serwis operates as a service company offering repair and maintenance of consumer electronics through a door-to-door service model. The company provides a proprietary complaint management system that enables customers to track repair status remotely, with dedicated portals for retail and business customers. The service infrastructure includes customer service, documentation, quality control, and shipping departments, supported by a modern service line.

Differentiator

Problem solved

Functional benefit

Products and services

• Door-to-Door Electronics Repair Service

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Recent moves3 records

Expansion highlights3 records

Direct peers

• uBreakiFix (Asurion): US-based consumer electronics repair chain owned by Asurion, offering walk-in and mail-in repair for smartphones, laptops, PCs, and gaming consoles. Closest direct comparable to Eco Serwis in terms of device categories served, multi-channel intake, and B2C/B2B service mix.
• iSmash: UK-based chain specializing in same-day smartphone, tablet, and laptop repair with in-store and corporate B2B services. Comparable to Eco Serwis in repair focus, retail footprint, and dual B2C/B2B model.
• Timpson Mobile Repair: UK-based high-street repair chain offering smartphone, tablet, and laptop repair with strong emphasis on speed and convenience. Comparable in service-model philosophy and consumer-electronics focus, though operating in a different geography.

Broad incumbents

• Geek Squad (Best Buy): In-house repair and installation arm of Best Buy, covering PCs, laptops, mobile devices, and home electronics across the US and (selectively) internationally. Larger and broader portfolio than Eco Serwis but overlapping in core consumer-electronics service offerings.
• Apple Authorized Service Providers: Apple's global network of authorized third-party repair providers delivering warranty and out-of-warranty service on Apple devices. Represents the OEM-authorized segment of the same repair market Eco Serwis operates in, and a potential partnership/competitive target.
• Samsung Members / Samsung Service: Samsung's OEM service network and authorized service centers for smartphones, tablets, and consumer electronics across Europe. Competes with Eco Serwis for manufacturer-channel repair work and represents a key potential partnership counterparty.
• MediaMarkt Service (MediaMarktSaturn): In-store electronics retailer with attached repair and installation services across European markets including Poland. Overlaps directly with Eco Serwis in device categories, geographic market, and service-style offering, but operates as part of a much larger retail footprint.

Emerging players

• iFixit: Global DIY repair community and parts/tools retailer focused on extending device lifetime through self-repair. Different business model (content + parts e-commerce) but addresses the same end-user electronics-repair demand that Eco Serwis serves via professional service.

Regional players

• SerwisWimax / Polish regional repair shops: Independent Polish consumer-electronics repair shops (e.g., SerwisWimax and similar operators) serving the same local market with overlapping service categories. Direct geographic competitors to Eco Serwis within Poland.

Others

• Reiso / European ITAD providers: European IT asset disposition and refurbishment firms (e.g., Reiso) that process end-of-life electronics for resale and recycling. Adjacent rather than directly competitive, but relevant if Eco Serwis expands into the recycling/refurbishment segment it emphasizes in its positioning.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/eco-serwis

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about canpack recycling sp. z o.o.