What certified seating & mobility does

Reliable Medical, operating in certain markets as Certified Seating & Mobility, is a national Durable Medical Equipment (DME) and Complex Rehabilitation Technology (CRT) provider founded in 1989 and headquartered in Franklin, Tennessee. The company operates 50+ branch locations across at least 18 U.S. states spanning the Southeast, Midwest, Northeast, Southwest, and West Coast, delivering customized mobility, respiratory, sleep, speech, and disposable medical solutions to individuals with physical disabilities, chronic conditions, and age-related limitations.

The product portfolio centers on complex power wheelchairs with advanced configurations (standing, power tilt, recline, elevating seats, alternative access controls), manual wheelchairs (ultra-lightweight, tilt, power assist), hospital beds with therapeutic mattress systems, pediatric equipment, mobility scooters, home ventilators and airway clearance devices, CPAP/BiPAP sleep therapy, Smartbox G-Series and L-Series speech-generating devices with eye-gaze capability, and recurring disposable supplies (incontinence, urology, enteral nutrition, wound care). Customized equipment is configured, fitted, and delivered through certified RESNA Assistive Technology Professionals (ATPs) who conduct home-based assessments. The Sleep Services division holds Healthcare Quality Association on Accreditation (HQAA) accreditation.

Revenue is generated primarily through insurance-reimbursed equipment sales and rentals to Medicare, Medicaid, and private payers, with a 13-month capped rental model that transfers ownership to the patient, plus recurring disposable-supply fulfillment and service/repair contracts. Go-to-market combines physician and healthcare-provider referrals with direct field sales through branch-based mobility specialists and an online request / e-commerce channel for supplies. The company has expanded through organic branch growth and acquisitions, most notably the 2023 acquisition of Capstone Medical Partners (Northwest U.S.), and is investing in technology, payer contracting, and strategic initiatives as signaled by recent senior leadership hires.

Name

certified seating & mobility

Legal name

Reliable Medical Supply

Website

https://reliamed.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

Reliable Medical is a national Durable Medical Equipment and Complex Rehabilitation Technology provider operating 50+ U.S. branches, delivering customized mobility, respiratory, sleep, speech, and disposable medical solutions reimbursed through Medicare, Medicaid, and private insurance to patients across the country.

Ownership category

akta.pro rank

Product category

Durable Medical Equipment and Complex Rehabilitation Technology

NAICS

Home Health Equipment Rental (532283)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro primary industry

Mobility Aids (Wheelchairs, Scooters, Walkers, Canes) (HLAHAMAA)

akta.pro secondary industries

Seating & Positioning Systems (Cushions, Backs, Pressure Relief) (HLAHAMAB), Pediatric Rehabilitation & Mobility DME (Adaptive Seating, Pediatric Mobility) (HLAHAMAI), Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

Keywords

• Durable medical equipment
• Complex rehabilitation technology
• Mobility equipment supply
• Home medical equipment
• Wheelchair and respiratory

Headquarters

HQ city

Smyrna

HQ country

United States

HQ region

North America

Offices34 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Durable Medical Equipment Sales: Sale of mobility equipment including power wheelchairs, manual wheelchairs, hospital beds, pediatric equipment, mobility scooters, and respiratory equipment. Equipment is often covered by insurance including Medicare and Medicaid.
2. Equipment Rentals: Rental equipment model with typical capped rental period of 13 months after which ownership transfers to the patient. Includes preventative maintenance during rental period.
3. Service and Repair: Service and repair for purchased and rental equipment including parts replacement under warranty or insurance coverage.
4. Sleep Therapy Services: Sleep therapy equipment including CPAP/BiPAP devices, masks, tubing, accessories, and replacement supplies shipped on a scheduled basis through insurance.
5. Disposable Medical Supplies: Incontinence care, urology supplies, enteral nutrition, and wound care supplies for ongoing patient needs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Certified Seating & Mobility distributes and rents complex rehabilitation technology (CRT) and durable medical equipment (DME) — including custom and standard power wheelchairs, manual wheelchairs, hospital beds, pediatric equipment, mobility scooters, respiratory and sleep therapy devices, speech-generating devices, and disposable medical supplies — through 50+ U.S. branch locations, with insurance coordination, in-home assessments, custom fitting, and ongoing service and repair.

Product overview

Reliable Medical is a Durable Medical Equipment (DME) provider specializing in mobility equipment and home healthcare supplies. The company operates as a single unified product/service offering rather than a platform-plus-modules architecture. The core portfolio centers on Complex Power Wheelchairs (custom and standard configurations) and Manual Wheelchairs (ultra-lightweight, tilt, and power assist variants), complemented by Hospital Beds (with foam, air, innerspring, and gel mattress options), Pediatric Equipment (including strollers, safety beds, and adaptive car seats), and Mobility Scooters. Additional product categories include Respiratory Equipment (ventilators, airway clearance, nutrition), Sleep Services (CPAP/BiPAP therapy with HQAA accreditation since 1989), Speech Devices (G-Series and L-Series by Smartbox), and Disposable Supplies (incontinence, urology, enteral nutrition, wound care). The company provides personalized ordering processes with insurance coordination, equipment service and repair, and serves patients across 50+ locations throughout the United States.

Differentiator

Problem solved

Functional benefit

Products and services

• Complex Power Wheelchairs Custom-configured power wheelchairs for individuals with significant mobility limitations, offering features such as power standing, tilt & recline, power elevating seats, and alternative access controls (sip-and-puff, head, chin), prescribed by physicians and fitted by ATP staff.
• Standard Power Wheelchairs Battery-powered wheelchairs with joystick controls and supportive seating, designed for reliable indoor and outdoor mobility for users with limited upper body strength.
• Manual Wheelchairs Self-propelled or attendant-operated manual wheelchairs offering independence for users with upper body strength, available in ultra-lightweight, tilt, and power-assist configurations.
• Hospital Beds Adjustable medical beds with comfort, support, and safety features for individuals recovering from surgery, managing chronic conditions, or with limited mobility, paired with foam, air, innerspring, or gel therapeutic mattresses.
• Pediatric Equipment Mobility and safety equipment for children, including pediatric strollers, manual wheelchairs, power seat elevators, safety beds, adaptive car seats, bathing equipment, and ultra-lightweight wheelchairs designed for early intervention and growth.
• Mobility Scooters Power-Operated Vehicles (POVs) — motorized scooters for individuals with limited mobility, potentially covered by Medicare and Medicaid when medically necessary for home use.
• Respiratory Equipment Home respiratory services including ventilators, airway clearance devices, and enteral nutrition supplies to help patients manage respiratory conditions and reduce hospital visits, with delivery and setup by trained staff and licensed Respiratory Therapists.
• Sleep Services Sleep therapy equipment and personal support including CPAP and BiPAP devices, masks, tubing, and accessories with first-90-day remote monitoring and respiratory therapist support; the Sleep Services division is accredited by the Healthcare Quality Association on Accreditation (HQAA).
• Speech Devices Speech-generating assistive technology including Smartbox G-Series and L-Series devices for individuals with speech and language needs, with eye-gaze capability and environmental controls; assessment, trialing, and fitting services provided.
• Disposable Supplies Home medical supplies including incontinence care products (briefs, pull-ups, underpads), urology supplies (catheters, drainage bags), enteral nutrition (feeding tubes, pumps, formulas), and wound care products, available for recurring delivery through insurance.

Named customers2 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Numotion: Numotion is the largest U.S. provider of Complex Rehabilitation Technology (CRT), offering custom power and manual wheelchairs, seating, and mobility equipment through a national branch network — the same core offering and customer base as Reliable Medical.
• National Seating & Mobility (NSM): NSM is a national CRT and custom mobility provider with branch locations across the U.S., directly competing with Reliable Medical in complex power wheelchairs, manual wheelchairs, and seating assessments.
• Hoveround: Hoveround specializes in power wheelchairs and mobility scooters for Medicare/Medicaid patients through a direct-to-consumer model — competing for the same mobility-impaired patient population as Reliable Medical.
• Rotech Healthcare: Rotech provides home medical equipment including respiratory therapy, sleep apnea treatment, and mobility products through a national branch network, directly comparable to Reliable Medical's DME and respiratory offerings.
• American HomePatient: American HomePatient provides home respiratory therapy, DME, and home infusion services to chronic care patients across multiple U.S. states — overlapping with Reliable Medical's respiratory and home medical equipment lines.

Broad incumbents

• AdaptHealth: AdaptHealth is a large public DME provider offering sleep therapy, respiratory, mobility, and home medical equipment through a national footprint — overlapping significantly with Reliable Medical's product portfolio and payer-reimbursement model.
• Apria Healthcare: Apria (now part of Owens & Minor) provides home respiratory therapy, sleep (CPAP/BiPAP), and DME nationwide, directly comparable to Reliable Medical's respiratory and sleep service lines.
• Lincare: Lincare is a national provider focused on respiratory therapy, home oxygen, and DME serving chronic care patients — overlapping with Reliable Medical's home respiratory and ventilator offerings.
• Drive DeVilbiss Healthcare: Drive DeVilbiss manufactures and distributes a broad DME portfolio including manual wheelchairs, hospital beds, and mobility products, serving as both a competitor in retail DME and an upstream supplier category for providers like Reliable Medical.

Others

• ResMed: ResMed is a leading manufacturer of CPAP/BiPAP devices and sleep therapy equipment — a key product supplier to Reliable Medical's HQAA-accredited Sleep Services division and an adjacent player in the same patient population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ReliableMedical
• Facebookfacebook.com/ReliableMedicalMN
• LinkedInlinkedin.com/company/certified-seating-mobility
• Instagraminstagram.com/reliable_medical_us

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about certified seating & mobility