servicios informaticos it first

What servicios informaticos it first does

Servicios Informaticos IT First is a bootstrapped IT consulting and managed services provider headquartered in Santiago, Chile, with a secondary office in Buenos Aires, Argentina opened in 2024. The firm operates at a small scale (1-10 employees) and positions itself as a multi-disciplinary technology partner rather than a single-stack reseller, offering cloud architecture and migration on Microsoft Azure and AWS, cybersecurity deployment and 24/7 SOC/NOC monitoring anchored on Fortinet, Cisco, and Sophos, structured cabling and WiFi site surveys, and ongoing IT support. Its customer base spans enterprise verticals including food and agriculture, financial services, and healthcare, alongside SMB IT support work.

The company's core technology consists of professional services backed by vendor certifications rather than proprietary software, with one emerging exception: a suite of three compliance diagnostic tools (a Ley 21.719 personal data protection questionnaire with PDF report, an NIST cybersecurity framework evaluation, and an ISO 27001 evaluation) that the firm has productized as self-service web assessments. It also operates the It.Next platform/service line. These tools function as top-of-funnel lead generation for the consulting practice rather than as standalone SaaS products.

Commercially, the firm uses a contact-based, custom-quoted pricing model with no published rates, consistent with project-based and managed-service engagements. Go-to-market relies on direct B2B sales, vertical-specific case studies, and the newly launched compliance assessment tools to attract prospects in regulated industries. Revenue is undisclosed, the firm is private and bootstrapped with no external funding, and no acquisitions, partnerships outside vendor relationships, or major leadership changes are recorded in the available data.

Name

servicios informaticos it first

Legal name

IT First Spa

Website

https://itfirst.tech

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Servicios Informaticos IT First is a bootstrapped Chilean IT consulting and managed services firm (1-10 employees) offering cloud, cybersecurity, structured cabling, and 24/7 SOC/NOC monitoring to enterprise clients in food/agriculture, financial services, and healthcare, with a second office in Buenos Aires opened in 2024.

Ownership category

akta.pro rank

Product category

IT Consulting Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAEADAB

Security Operations Center (SOC) as a Service

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYHDADAGAG

Managed Detection & Response (MDR) & SOC Services

Hardware, Technology & Telecom/Cybersecurity/Security Operations & Threat Intelligence (SIEM/SOAR/UEBA)

SECONDARYBPAEADAL

Data Security & Privacy Managed Services (DLP/Encryption)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYHDADAGAJ

Attack Detection & Response for Cloud/SaaS (SOC for Cloud)

Hardware, Technology & Telecom/Cybersecurity/Security Operations & Threat Intelligence (SIEM/SOAR/UEBA)

Keywords

• IT consulting services
• Cloud migration services
• Cybersecurity consulting
• Network infrastructure services
• Managed IT support

Headquarters

HQ city

Providencia

HQ country

Chile

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. IT Consulting and Project Implementation: Planning, execution, and implementation of technology projects from start to finish, aligned with business strategy.
2. Cybersecurity Services: Security assessments, audits, hardening, firewall configuration, endpoint protection, and compliance services (ISO 27001, NIST, data protection laws).
3. Cloud Computing Services: Cloud migration, virtualized environment design, cloud administration, backup and disaster recovery, and cloud security services.
4. IT Support Services: Remote and on-site technical support, help desk, ticket system, preventive maintenance, and 24/7 support for continuity of operations.
5. Structured Cabling Services: Network infrastructure installation including UTP cabling, fiber optics, electrical cabling, cabinets, patch panels, switches, routers, and firewalls with certified validation.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

IT First Spa is an IT consulting and technology services firm delivering cloud migration (Azure/AWS), cybersecurity (firewall configuration, SOC/NOC monitoring, ISO 27001/NIST/Ley 21.719 compliance), IT support (remote help desk and on-site visits), structured cabling, and WiFi network installation for businesses in Chile and Argentina. The company also offers proprietary online self-assessment diagnostic tools for regulatory and security framework compliance.

Product overview

IT First is an IT consulting firm offering a unified service portfolio centered on its It.Next platform. The offering spans cloud services (Azure/AWS migrations), IT security (with SOC/NOC monitoring), network infrastructure (structured cabling, WiFi), and technical support (remote and on-site). The company also provides compliance assessment tools for Chilean data protection law (Ley 21.719), ISO 27001, and NIST frameworks. Services are delivered through a combination of proprietary methodologies and partnerships with technology vendors including Fortinet, Cisco, and Sophos.

Differentiator

Problem solved

Functional benefit

Products and services

• Servicios en la Nube (Cloud Services)
• Seguridad IT (IT Security Services)
• Monitoreo SOC y NOC (SOC and NOC Monitoring)
• Implementación de Proyectos TI (IT Project Implementation)
• Soporte IT Remoto y En Sitio (Remote and On-Site IT Support)
• Cableado Estructurado (Structured Cabling)
• Instalación de Redes WiFi (WiFi Network Installation)
• Diagnóstico de Preparación Ley 21.719 (Ley 21.719 Compliance Assessment)
• Evaluación NIST Cybersecurity Framework (NIST CSF Assessment)
• Evaluación ISO 27001 (ISO 27001 Assessment)

Quantifiable outcome

• 30% infrastructure cost reduction achieved for cloud migration customers
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Sonda: Largest Latin American IT services and systems integrator, headquartered in Chile, offering cloud, managed services, cybersecurity, and consulting. Comparable as a regional IT services incumbent competing for the same Chilean enterprise and public-sector contracts.
• Logicalis: Global IT solutions and managed services provider with strong Latin America presence. Overlaps with IT First on cloud migration, network infrastructure, and security services for enterprise and mid-market clients in the region.
• Stefanini: Brazil-origin global IT services and consulting firm with operations across Latin America. Comparable as a broad IT consulting and managed services peer serving enterprise customers with cloud, cybersecurity, and infrastructure offerings.
• Softtek: Mexico-headquartered IT services and digital transformation provider with nearshore delivery across Latin America. Comparable as a broad incumbent offering managed IT, cloud, and cybersecurity services for enterprise clients.

Direct peers

• Cipher: Latin American cybersecurity specialist offering managed detection and response, SOC services, and compliance advisory. Most direct cybersecurity peer to IT First's SOC/NOC and compliance offering for regional enterprise customers.
• NEO Consulting: Chilean IT consulting and services firm offering cloud, cybersecurity, and managed services to mid-market and enterprise clients. Comparable peer competing for the same Santiago-based enterprise IT budget.
• Baufest: Latin American IT consulting and software development firm with offices in Chile, Argentina, and other regional markets. Comparable peer delivering IT consulting, cloud, and managed services in the same Southern Cone geographies.
• Avantica: Latin America nearshore IT consulting and managed services provider serving US and regional clients. Comparable in offering cloud, QA, and IT services delivery from a similar regional talent base.

Regional players

• TIVIT: Brazil-based IT services and digital transformation firm focused on cloud, security, and managed services. Comparable in service mix though primarily serving Brazilian rather than Chilean or Argentine customers.

Emerging players

• Nearsure: Latin American nearshore IT staffing and managed services provider competing in similar cloud and IT services engagements. Comparable as an emerging regional player with a similar LatAm-focused delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/itfirstlatam

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about servicios informaticos it first