x-sec

What x-sec does

X-sec GmbH is a privately held German IT services company headquartered in Mettmann, North Rhine-Westphalia, serving small and medium-sized businesses primarily in the greater Düsseldorf region. The company delivers a bundled portfolio that spans managed IT services (cloud infrastructure, IP telephony, network, cybersecurity, and 24/7 support), web design, and a proprietary custom web application development platform branded "Individuelle Webapps." The webapp platform supports modules for customer portals, employee onboarding, digital forms, document management, dashboards, and integrations with third-party systems such as DATEV, email, and calendar tools, and is accessible via web and mobile. Founded in 2015, the company has grown its SMB customer base to roughly 60 named logos spanning trades, property management, healthcare services, automotive, hospitality, fitness, security, food & beverage, and other regional industries.

Technically, X-sec combines a custom webapp development methodology (a four-step process: understand the process, sketch the solution, build an MVP/prototype, and operate/maintain the application) with infrastructure managed services. The team of approximately nine people covers system administration, IT consulting, project management, web development, web/graphic design and social media, marketing, and finance. The company has also built X-KI Chat, an AI-powered conversational intake tool that captures a prospective customer's IT infrastructure step-by-step ahead of a personal sales consultation, providing faster needs assessment and secure data transmission. There are no disclosed patents, proprietary AI models, research programs, or third-party technical validations; the AI capability appears to be a thin, customer-experience layer rather than a deep technical differentiator.

X-sec generates revenue through a mix of recurring managed services subscriptions (cloud, network, security, telephony, support) and project-based custom webapp development engagements. Pricing is quote-based and not publicly disclosed; the company uses a free "Digitalisierungs-Check" (digitization assessment) as its primary lead-generation mechanism, supported by direct phone (+49 2104 493 770) and email outreach, the 360sec.de website, and an Instagram presence (@xsec_gmbh). The company is independent and privately owned by its founding/management team, with no external investors, funding rounds, acquisitions, or public-market activity recorded in the available data.

Name

x-sec

Legal name

X-sec GmbH

Website

https://360sec.de

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

X-sec GmbH is a privately held German IT services provider in Mettmann delivering managed cloud, network, security, telephony, web design, and custom web application development to small and medium-sized businesses across the greater Düsseldorf region of North Rhine-Westphalia.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

Keywords

• Managed IT services
• Cloud computing solutions
• IT infrastructure consulting
• Custom web application development
• Cybersecurity and network services

Headquarters

HQ city

Mettmann

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Managed Services: Recurring managed IT services covering cloud infrastructure, network, security, and telephony. Services are customized to client needs and likely billed on subscription basis with ongoing support contracts.
2. Custom Webapp Development: Project-based development of bespoke web applications including process analysis, prototyping, deployment, hosting, maintenance, backups, updates, and feature development. Follows a structured 4-step process: understand process, sketch solution, build MVP/prototype, and provide ongoing operation.
3. IT Support Services: 24/7 expert IT support available whenever customers need assistance, providing reliable technical help as part of ongoing service contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

X-sec GmbH delivers managed IT services spanning cloud computing, IP telephony, networking, cybersecurity, and 24/7 expert support, alongside custom web application development ("Individuelle Webapps") and responsive web design for German small and medium-sized businesses. Engagements begin with a free Digitalisierungs-Check (digitization assessment) and are supported by X-KI, an AI chatbot that captures IT infrastructure details step-by-step to prepare personalized consultations. The webapp platform targets digitization of manual workflows including customer portals, employee onboarding, digital forms, document management, and dashboards, with integrations to DATEV, email, and calendars.

Product overview

X-sec GmbH offers a comprehensive IT services portfolio combining managed services (Cloud, Telephony, Network, Security, Support) with a proprietary custom web application development platform. The core offering includes individual webapps that can be customized with modules for customer portals, employee onboarding, digital forms, document management, dashboards, and integrations with external systems like accounting (DATEV), email, and calendar. The X-KI Chat feature adds AI-powered infrastructure assessment capabilities. The webapp platform is available via web and mobile, supporting process automation, interfaces, and if-then automation rules.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud-Lösungen Scalable cloud computing solutions that optimize IT infrastructure and enable businesses to move operations to the cloud efficiently, offered as part of X-sec's managed IT services portfolio for German SMBs.
• Telefonie (IP-Telefonie) Modern IP telephony systems delivering seamless business communication and improved accessibility, offered as part of X-sec's managed IT services portfolio.
• Webdesign Professional responsive website design service that builds attractive websites to maximize online presence and support digital business success for SMB customers.
• Netzwerk Reliable and secure network solutions ensuring connectivity for business operations with comprehensive infrastructure coverage, delivered as part of X-sec's managed IT services portfolio.
• Sicherheit Comprehensive IT security solutions providing protection against cyber threats and data loss for business operations, offered within X-sec's managed IT services portfolio.
• Support (24/7 IT-Support) 24/7 expert IT support service providing reliable technical assistance to customers as part of X-sec's ongoing managed service contracts.
• Individuelle Webapps Custom-built web applications that digitize and automate business workflows (customer portals, employee onboarding tools, digital forms, document management, dashboards, time tracking, inventory, team chat), accessible via web and mobile, with integrations to external systems such as DATEV, email, and calendars. Targeted at process-oriented German SMBs looking to replace Excel/email/paper-based workflows with a central real-time data system.
• X-KI Chat AI chatbot service that captures customer IT infrastructure details step-by-step to prepare personalized consulting sessions, enabling accurate needs assessment, fast processing, and secure data transmission before X-sec delivers managed IT or webapp services.

Quantifiable outcome

• Eliminates paper-based approval workflows and email-based request handling
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature3 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Bechtle AG: Europe's largest IT systems integrator and MSP, headquartered in Germany. Bechtle serves SMB and enterprise customers with cloud, networking, security, and managed services across the same solution categories X-sec offers, but at vastly greater scale and geographic reach.
• CANCOM SE: German-headquartered hybrid IT and managed services provider covering cloud, infrastructure, security, and workplace services. CANCOM operates broadly across DACH and competes with X-sec's managed-services positioning for SMB and mid-market clients.
• Computacenter plc: Major European IT services provider with a strong German business covering managed services, workplace, networking, and security. Closely comparable offering to X-sec but with enterprise-grade scale and global delivery capability.
• SVA System Vertrieb Alexander GmbH: German IT systems integrator with broad managed services, datacenter, and security offerings. Competes with X-sec in the German Mittelstand segment for outsourced IT infrastructure and cloud projects.
• Allgeier SE: German IT services and software group operating across enterprise IT, custom software, and digital transformation. Overlaps with X-sec's custom webapp development and managed-services activities for SMB clients.

Direct peers

• Netgo GmbH: German MSP and IT services company focused on SMB and mid-market customers with managed services, cloud, security, and workplace offerings. Comparable in size and customer profile to X-sec, with a similar regional consolidation strategy.
• AGILITA AG: German IT consulting and managed services firm offering cloud, collaboration, security, and digital workplace services for mid-sized German customers. Closely matches X-sec's go-to-market and solution mix.
• IT-Haus GmbH: German IT services provider specializing in managed services, security, cloud, and infrastructure for SMB and mid-market clients. Operates a comparable regional service model to X-sec in the DACH market.
• GOB Software & Systeme GmbH: German IT services and software company delivering custom development, ERP integration, and managed services to mid-market German businesses. Comparable to X-sec on the custom webapp and integration side.

Others

• DATEV eG: German cooperative providing accounting and ERP software widely used by German SMBs and tax advisors. X-sec explicitly integrates with DATEV in its webapp platform, making DATEV a key ecosystem partner rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/xsec_gmbh
• LinkedInlinkedin.com/company/x-sec-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about x-sec