helpdeskteam
OSI-8 Detachering B.V. (operating as helpdeskteam) is a privately held Dutch ICT staffing agency founded in 2000, placing MBO+ and HBO-level infrastructure specialists (Cloud, DevOps, IT/OT, support, systems, networks) at large enterprises, government, education, and industrial clients across the Netherlands.
- Company typePrivate
- Founded2000
- HeadquartersWaddinxveen, Netherlands
- Headcount—
- GTM typeB2B
- OfferingServices
What helpdeskteam does
OSI-8 Detachering B.V., operating under the domain helpdeskteam.nl, is a Dutch ICT staffing and detachment agency founded in 2000 and headquartered at Noordkade 64B, Waddinxveen. The company provides temporary placement of IT infrastructure professionals at MBO+ and HBO qualification levels across nine service lines: Cloud, DevOps, IT/OT, Support, System Specialists, Database Administrators, Network Specialists, Software Developers, Analysts, and ICT Management. Its stated target market is the Dutch Top 500, with additional verticals in government and semi-governmental organizations (ZBOs), education, and trade and industry. Differentiators include a 'Niet goed – Geld terug' money-back guarantee, a transfer-free employment model, a 2-working-day placement SLA, and a 'Human Layer' philosophy that frames cultural fit as the eighth layer on top of the OSI model. Certifications include ISO 9001-oriented quality management, NEN 4400-1 for payroll/tax administration, and GDPR/AVG compliance. The company is privately held and founder-owned (Frank Stelling), with no disclosed external investment, parent company, or subsidiary relationships. Revenue, headcount, and financial figures are not publicly disclosed.
helpdeskteam firmographics
Firmographics- Name
- helpdeskteam
- Legal name
- OSI-8 Detachering B.V.
- Website
- https://helpdeskteam.nl
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Short description
- OSI-8 Detachering B.V. (operating as helpdeskteam) is a privately held Dutch ICT staffing agency founded in 2000, placing MBO+ and HBO-level infrastructure specialists (Cloud, DevOps, IT/OT, support, systems, networks) at large enterprises, government, education, and industrial clients across the Netherlands.
- Ownership category
- akta.pro rank
helpdeskteam industry classification
Industry- Product category
- IT Staffing and Helpdesk Support Services
- NAICS
- Temporary Help Services (561320)
- SIC
- Services-Help Supply Services (7363)
- akta.pro primary industry
- Service Desk & Help Desk Services (BPAEAJAA)
- akta.pro secondary industry
- Helpdesk & End-User Support Services (BPAEABAB)
Keywords
Where helpdeskteam is headquartered
LocationHeadquarters
- HQ city
- Waddinxveen
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
helpdeskteam business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel
Revenue model
- ICT Professional Detachment Services: OSI-8 generates revenue by temporarily placing ICT professionals (support staff, system specialists, database administrators, network specialists, software developers, analysts, ICT managers) at client organizations. They provide detachment services at MBO+ and HBO qualification levels. Services include full payroll administration, personnel management, and compliance with Dutch labor regulations including pre-employment screening.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Professional detachment services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
helpdeskteam product offering
Product offeringCore offering
helpdeskteam improves helpdesk capacity for client organizations through the temporary staffing of IT support professionals and the provision of system administration services. The company places certified ICT support staff and system specialists at client sites, enabling organizations to scale their helpdesk operations without the overhead of permanent hiring. It is operated in conjunction with OSI-8 Detachering B.V., which supplies the broader ICT professional detachment capability in the Netherlands.
Product overview
OSI-8 is an ICT staffing and detachment company that provides temporary ICT professionals at MBO+ and HBO levels. The company's core offering is ICT Detachering Services, supplemented by specialized service offerings organized by expertise area: Cloud Services (analyzing, migrating, and modernizing cloud environments), DevOps Services (infrastructure setup, monitoring, and network security), and IT/OT Services (securing office automation and production environments). The portfolio also includes specialized roles such as Support Staff, System Specialists, Database Administrators, Network Specialists, Software Developers, Analysts, and ICT Management professionals. OSI-8 differentiates itself through its "Human Layer" approach, emphasizing not only technical skills but also personal fit and pleasant collaboration.
Differentiator
Problem solved
Functional benefit
Products and services
- Support-medewerkers (Support Staff)
Quantifiable outcome
- Candidates presented within 2 working days after request
- +1 more outcomes
Companies that use helpdeskteam
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
helpdeskteam technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
helpdeskteam partnerships and signals
Strategic signalScale indicators3 records
Recent moves2 records
Expansion highlights3 records
helpdeskteam competitors and assessment
Company assessmentDirect peers
- Yacht (Randstad Netherlands): Yacht is the Dutch specialist IT, engineering, and consultancy staffing brand of Randstad, directly competing with OSI-8 in temporary placement of ICT infrastructure professionals at large Dutch enterprises. Both target Top 500 companies with similar MBO+/HBO-level engineer pools.
- Hays Netherlands: Hays is a global professional staffing firm with a strong Netherlands presence focused on IT, infrastructure, and project-based placements. It competes head-to-head with OSI-8 for Top 500 Dutch clients seeking temporary ICT specialists in Cloud, DevOps, and network roles.
- Brunel International: Brunel is a Dutch-origin international specialist in engineering, IT, and project staffing with deep Netherlands operations. It directly overlaps OSI-8 in providing high-skilled ICT contractors to large enterprises and government clients.
- Michael Page Technology Netherlands: Michael Page operates a dedicated technology/IT division in the Netherlands placing contract and permanent IT professionals. It competes with OSI-8 for mid-to-senior ICT infrastructure talent at Dutch enterprise clients.
- Experis (ManpowerGroup Netherlands): Experis is ManpowerGroup's IT specialist staffing brand and a major direct competitor in the Dutch IT contract placement market. It serves many of the same enterprise and government segments as OSI-8, including Cloud and infrastructure roles.
- Robert Half Netherlands: Robert Half provides IT and technology contract and permanent staffing in the Netherlands through its technology division. It overlaps OSI-8's offering of experienced IT support, infrastructure, and development professionals to enterprise clients.
- PEAK-IT: PEAK-IT is a Dutch specialist IT staffing and projects bureau focusing on infrastructure, Cloud, and DevOps professionals. It directly competes with OSI-8 for IT contract placements at Dutch mid-market and enterprise clients.
- CIMSOLUTIONS: CIMSOLUTIONS is a Netherlands-based IT staffing and consultancy firm with strong overlap to OSI-8 across Cloud, DevOps, and infrastructure specialist placements. It serves many of the same Dutch Top 500 and government clients.
Regional players
- Computer Futures: Computer Futures is a UK-headquartered IT specialist recruiter with operations across Europe. While its core geographies are UK and DACH, it overlaps OSI-8 in placing contract and permanent IT infrastructure talent and competes for multinational clients operating in the Netherlands.
Emerging players
- Searchability Netherlands: Searchability is a European IT recruitment specialist with a Netherlands presence focused on placing developers, infrastructure, and Cloud professionals. It is an emerging challenger to OSI-8 in the Dutch IT contract and permanent placement market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
helpdeskteam social profiles
Digital presencehelpdeskteam compliance and trust
Trust signalCompliance2 records
helpdeskteam financial estimates
Financial estimateRevenue estimate
Valuation estimate
helpdeskteam leadership team
Management profileNumber of profiles
Profiles2 records
helpdeskteam funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
helpdeskteam M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about helpdeskteam
What does helpdeskteam do?
helpdeskteam improves helpdesk capacity for client organizations through the temporary staffing of IT support professionals and the provision of system administration services. The company places certified ICT support staff and system specialists at client sites, enabling organizations to scale their helpdesk operations without the overhead of permanent hiring. It is operated in conjunction with OSI-8 Detachering B.V., which supplies the broader ICT professional detachment capability in the Netherlands.
Is helpdeskteam a public or private company?
helpdeskteam is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was helpdeskteam founded?
helpdeskteam was founded in 2000.
Where is helpdeskteam based?
helpdeskteam is headquartered in Waddinxveen, Netherlands, in the Europe region.
How does helpdeskteam make money?
One revenue line is on record: ICT Professional Detachment Services.
Who are helpdeskteam's main competitors?
Direct peers on record are Yacht (Randstad Netherlands), Hays Netherlands, Brunel International, Michael Page Technology Netherlands, Experis (ManpowerGroup Netherlands), Robert Half Netherlands, PEAK-IT and CIMSOLUTIONS. Computer Futures is listed as a regional player. Searchability Netherlands is listed as an emerging player.
Does helpdeskteam have an API?
No public API is recorded for helpdeskteam.
What industry is helpdeskteam in?
helpdeskteam's product category is IT Staffing and Helpdesk Support Services. Its primary akta.pro industry code is BPAEAJAA, Service Desk & Help Desk Services, with a secondary code of BPAEABAB, Helpdesk & End-User Support Services. Its NAICS code is 561320 and its SIC code is 7363.