What connectivity it services does

Connectivity IT Services (also branded as Connectivity Services and CIT Services) is a privately held, founder-owned IT services firm headquartered in Bengaluru, India, founded in 2019 by Narasimha Murthy. It sells a five-line portfolio of enterprise IT services: Annual Technical Services for ongoing maintenance and support, IT Consultation for strategy and architecture advisory, Managed IT Services for outsourced IT operations, Professional IT Facilities for designing and equipping NOCs, SOCs, Service Desks, and Training Centers, and Value-Added Product Trades for hardware and software resale. Technology components include 24/7 Network Operations Center (NOC) and Security Operations Center (SOC) monitoring, centralized Service Desk operations, and IT training infrastructure, positioned as proprietary differentiators around ease of use, integration, and safety/security architecture. The firm serves enterprise clients across six verticals — telecom, manufacturing, healthcare, IT/ITES, global system integrators, and banking & finance — and is publicly associated with Maybank as a named logo alongside approximately 17 other un-named customer brands.

The company operates with 11-50 employees and is bootstrapped, with no disclosed institutional funding, no parent company, and no subsidiaries. Go-to-market is consultative direct sales targeting enterprise buyers, supported by top-of-funnel content marketing (LinkedIn, YouTube, blog) and bottom-of-funnel WhatsApp engagement. Pricing is quote-based and not disclosed publicly. The most recent public-facing strategic event is a homepage-announced consolidation under the banner "Together We Grow — CITS is now Cygnet One," indicating a merger or close-group relationship with Cygnet One. The company does not disclose AI/ML capabilities, API offerings, patents, certifications, awards, or acquisitions, and its operating geography is currently limited to the Karnataka region with no global footprint claim.

Name

connectivity it services

Legal name

Connectivity Services

Website

https://citsrvcs.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Connectivity IT Services is a Bengaluru-based, founder-owned IT services firm providing managed IT, cybersecurity (SOC), network monitoring (NOC), IT consulting, and hardware resale for enterprise customers in telecom, manufacturing, healthcare, IT/ITES, banking, and global system integrators across Karnataka, India.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

Service Desk & Help Desk Services (BPAEAJAA), Network Implementation & Integration Services (BPAEAEAB), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), Technical Documentation & Knowledge Management (Playbooks, Runbooks, Enablement Kits) (BPAEANAM)

Keywords

• Managed IT services
• IT infrastructure
• Cybersecurity services
• Network operations
• IT consulting

Headquarters

HQ city

Bengaluru

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Annual Technical Services (ATS): Ongoing technical support including troubleshooting, software updates, maintenance, and customer support with regular inspections and prompt issue resolution throughout the year.
2. IT Consultation: Advisory services including technology strategy, system architecture, cybersecurity, infrastructure planning, strategic planning, vendor selection, risk management, and security consulting.
3. Managed IT Services: Outsourcing of IT operations including proactive monitoring, remote and on-site support, network management, security services, data backup, disaster recovery, and patch management.
4. Value-Added Product Trades: Hardware devices including computers, servers, networking equipment along with analytics, software applications, digital services, talent deployments and technology-related goods.
5. Professional IT Facilities: Specialized IT facility design and management including Service Desk Operations, NOC, SOC, and Training Centers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Connectivity IT Services provides managed IT operations, IT consultation, and ongoing technical support covering proactive monitoring, remote and on-site support, network management, security services, data backup, and disaster recovery. It also designs and equips specialized IT facilities (Service Desk, Network Operations Center, Security Operations Center, Training Centers) and trades value-added hardware, software, and technology goods for enterprise clients.

Product overview

Connectivity IT Services offers a unified portfolio of IT infrastructure and managed services. The core offering consists of five integrated service lines: Annual Technical Services (ATS) for ongoing maintenance and support; IT Consultation for strategic advisory and technology planning; Managed IT Services for outsourced IT operations; Professional IT Facilities for building specialized IT spaces (NOC, SOC, Service Desk, Training Centers); and Value-Added Product Trades for hardware, software, and technology goods. These services work together to provide end-to-end IT lifecycle management for enterprise clients across telecom, manufacturing, healthcare, banking, and IT/ITES sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Annual Technical Services (ATS) Provides year-round troubleshooting, software updates, maintenance, and customer support with regular inspections and prompt resolution of technical issues. Designed for enterprise clients that need ongoing IT support continuity.
• IT Consultation Advisory services covering technology strategy, system architecture, cybersecurity, infrastructure planning, strategic planning, implementation guidance, technology assessment, training, vendor selection, and risk management for enterprise clients.
• Managed IT Services Outsourcing of IT operations including proactive monitoring, maintenance, remote and on-site support, network management, security services, data backup, disaster recovery, and software updates for enterprise clients.
• Professional IT Facilities Design and equipping of specialized IT spaces including Service Desk Operations, Network Operations Centers (NOC), Security Operations Centers (SOC), and Training Centers for enterprise clients.
• Value-Added Product Trades Value enhancement of IT products and services including hardware devices (computers, servers, networking equipment), analytics, software applications, digital services, talent deployments, and other technology-related goods for enterprise clients.

Named customers19 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• CMS IT Services: India-based mid-market managed IT services and IT infrastructure provider — same target customer profile, similar size band, and a prior employer of CIT's Director of Services. Most directly comparable peer.
• Inspira Enterprise: India-focused IT infrastructure, managed services, cybersecurity, and NOC/SOC provider serving banking, healthcare, and government — directly comparable in service mix and vertical exposure.
• Mindgate Solutions: Mid-sized Indian IT services and digital payments infrastructure provider; competes for similar enterprise IT and managed services contracts in the same geographies.
• NTT Netmagic (now NTT DATA): India's largest pure-play managed hosting and infrastructure services provider; directly comparable in NOC, data center, and managed IT services delivery.

Broad incumbents

• Cygnet Infotech: The IT services firm into which Connectivity IT Services is being merged/rebranded (Cygnet One). Comparable IT services portfolio (managed services, digital, quality engineering) at a larger scale; functions as both parent and benchmark peer.
• ITC Infotech: Global IT services and solutions arm of ITC, with strong India enterprise footprint across BFSI, manufacturing, and healthcare — overlapping customer base at a much larger scale.
• NTT DATA (India): Global IT services and infrastructure provider with deep India delivery operations; competes for the same managed IT, networking, and NOC engagements in Banking and Telecom verticals.
• Sify Technologies: India-headquartered integrated ICT player spanning data centers, network, cloud, and managed services — a broader incumbent offering overlapping capabilities across CIT's full service stack.

Emerging players

• CtrlS Datacenters: India hyperscale data center and managed services provider; overlaps with CIT's data center, networking, and managed services offerings in the same customer verticals.
• Happiest Minds Technologies: Mid-cap Indian IT services firm with a managed infrastructure and digital services practice competing for similar mid-market enterprise contracts in BFSI, healthcare, and manufacturing.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/connectivity-it-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about connectivity it services