Ambience Healthcare

Name

Ambience Healthcare

Legal name

Ambience Healthcare, Inc.

Website

https://ambiencehealthcare.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

AI Clinical Documentation and Revenue Integrity Software

NAICS

Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• AI clinical documentation
• Ambient medical scribe
• Revenue integrity platform
• Healthcare coding automation
• EHR-integrated AI assistant

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise SaaS subscription to AI documentation & revenue integrity platform: Recurring software subscriptions to Ambience's clinical documentation, coding, and revenue integrity platform sold to large health systems, academic medical centers, and enterprise provider groups. Pricing is enterprise contract-based (not publicly disclosed).
2. Performance incentive-based contracts: Outcome-tied contracts that link a portion of Ambience's compensation directly to measurable financial outcomes delivered for health systems (e.g., coding accuracy, HCC capture, wRVU uplift). One of the first AI companies to formalize this model.
3. Implementation, training and customer enablement services: White-glove implementation services included with deployments, supported by 24/7 live support chat, 15-minute SLA, and Care Transformation team. Bundled with enterprise contracts.
4. Channel / marketplace distribution: Available through the Microsoft Azure Marketplace, athenahealth Marketplace, and Epic Toolbox, enabling indirect purchase via existing cloud / EHR procurement relationships.

Pricing tiers

Go-to-market motion5 records

Distribution channels6 records

Marketing channels9 records

Core offering

Ambience Healthcare develops an AI operating system for healthcare organizations that combines ambient listening with chart-aware reasoning to automate clinical documentation, medical coding (ICD-10, CPT, HCC, E/M), and revenue integrity workflows. The platform is sold as enterprise SaaS to large U.S. health systems, academic medical centers, and provider groups, and integrates natively inside Epic, Oracle Cerner, and athenahealth EHRs across ambulatory, emergency, and inpatient settings.

Differentiator

Problem solved

Functional benefit

Products and services

• Ambience AI Operating System for Clinical Documentation Enterprise AI platform that captures clinician-patient encounters, generates coding-ready clinical notes in real time, and supports documentation, coding, and revenue integrity workflows for health systems, academic medical centers, and provider groups across ambulatory, emergency, and inpatient settings.
• AI-Powered Conditions Advisor (Inpatient) Inpatient AI capability for hospital medicine and hospitalist teams that reads the full patient record to surface clinical signals and evidence supporting potentially missed secondary diagnoses at the point of care.
• Chart Chat (EHR-Embedded AI Copilot) EHR-embedded conversational AI copilot for clinicians that answers natural-language clinical questions with citations from BMJ Best Practice, directly inside the EHR chart. Includes a Chart Chat for Nursing variant with a three-tier safety framework.
• HCC Compliance Validator Real-time HCC documentation tool that flags documentation gaps during the encounter and validates clinician-selected diagnoses against CMS MEAT criteria to ensure compliant risk-adjustment capture.
• Ambience Nursing Suite (Nursing Summary and Ambient Flowsheet Documentation) AI suite for inpatient nurses that synthesizes clinical and psychosocial context per patient at shift start and converts narrated patient assessment into structured flowsheet documentation, co-designed with frontline nurses via the Ambience Nursing Council.
• ED-Specific Documentation Suite (ED Intake, ED MDM, Critical Care Assist) Emergency department documentation suite covering ED intake, ED medical decision-making, critical care capture, time-stamping, independent interpretation fields, procedure capture, and offline/mobile support via Epic Haiku.
• Chart-Aware Inpatient Documentation Suite (H&P, Progress, Discharge, Patient Summary) Inpatient suite that combines chart-aware reasoning with ambient input to generate H&Ps, progress notes, discharge summaries, and patient summaries for hospital medicine and hospitalist teams.
• Patient Summary (Pre-Visit Care Context) Pre-visit AI capability that summarizes a patient's history and current status before the encounter, tailored by specialty and configurable as chronological or problem-based view, supporting fast, safe clinical orientation.
• Native EHR Integration Layer (Epic, Oracle Cerner, athenahealth) Standards-based integration platform using FHIR, REST, and SMART on FHIR APIs that embeds Ambience inside Epic, Oracle Cerner Millennium, and athenahealth EHRs to read and write directly into the chart without copy/paste or extra interfaces.
• Impact Analytics Dashboard Real-time analytics dashboard for health-system leaders that surfaces provider adoption, code capture uplift, revenue per encounter, documentation completeness, and missed opportunity trends by provider, specialty, or site.

Quantifiable outcome

• 80%+ average clinician utilization across health-system deployments; 90% utilization in Ardent Health pilot
• +11 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature10 records

Partnerships

16 partnerships are on record, tiered flagship, core and minor.

• MultiCare Health SystemflagshipImplementation/ SI/ Consulting Partner · 3 February 2026Selected Ambience following the most comprehensive head-to-head evaluation in healthcare (550+ clinicians across 20+ specialties); expanding to 1,500 clinicians across all specialties and care settings.
• OpenAIflagshipStrategic or Co-development Partner · 8 January 2026Ambience is one of the first launch partners for OpenAI for Healthcare, building ambient listening and automated documentation on OpenAI's HIPAA-compliant API and GPT-5.2 models. Ambience also became the first ambient AI platform to launch Inpatient CDI at the Point of Care built on OpenAI (Oct 2025), and powers Chart Chat via OpenAI's Reinforcement Fine-Tuning. Ambience's AI platform surpassed clinician performance by 27% in medical coding using a new OpenAI breakthrough (May 2025).
• Ardent HealthflagshipImplementation/ SI/ Consulting Partner · 17 September 2025Enterprise-wide deployment of Ambience's AI platform for documentation, coding and clinical workflows across Ardent's ambulatory network following a high-performing pilot across 17 specialties and 7 languages with 90% clinician utilization.
• Epic SystemsflagshipTechnology or Integration · 15 August 2025Joined the Epic Toolbox (August 2025) and built directly into Epic Hyperspace and Haiku using SMART on FHIR and the Epic Ambient Module, plus native FHIR APIs to read/write the chart. Deployment through the Epic Toolbox streamlines security review and configuration.
• Onvida HealthcoreImplementation/ SI/ Consulting Partner · 19 May 2025Partnership to enhance patient care and revolutionize clinical workflows with AI technology across multiple clinical sites in southern Arizona; subsequent launch of frontier ambient AI capabilities inside Epic (Sept 2025) generating $24K per physician.
• Houston MethodistflagshipImplementation/ SI/ Consulting Partner · 28 April 2025Collaboration to revolutionize emergency and inpatient care via Ambience's AI technology seamlessly integrated into Houston Methodist's EHR. Initial phased ambulatory deployment expanded enterprise-wide in February 2026 across ambulatory, emergency, and inpatient settings.
• Microsoft (Azure Marketplace)coreChannel Partner/ Reseller/ Distributor · 23 April 2025Ambience's AI platform for documentation, CDI, and coding is available on the Microsoft Azure Marketplace, giving Azure customers worldwide access to the platform via their existing Microsoft procurement relationships.
• Cleveland ClinicflagshipImplementation/ SI/ Consulting Partner · 19 February 2025Announced the rollout of Ambience's AI platform for documentation, CDI, and point-of-care coding; Cleveland Clinic piloted and scaled to 4,000+ clinicians across 5 products, and was the first pilot site for Chart Chat for Nursing.
• athenahealthcoreTechnology or Integration · 30 January 2025Joined athenahealth's Marketplace Program and MDP (Marketplace Development Partner) program. Integrates seamlessly into real-time chart workflows via the Athenahealth Marketplace, writing directly into the patient record without toggling or extra clicks.
• Alpine Physician PartnersminorImplementation/ SI/ Consulting Partner · 2 October 2024Partnership to implement Ambience's clinical AI technology supporting scribing, coding, CDI, and patient summaries, saving clinicians more than 3 hours per day to focus on patient relationships.
• Pediatric AssociatesminorImplementation/ SI/ Consulting Partner · 19 March 2024Partnership to leverage Ambience's AI operating system to enhance quality of care for patients, reduce documentation time for clinicians, and streamline pediatric workflows.
• Oracle Health (Cerner)coreTechnology or Integration · 5 March 2024End-to-end Cerner Millennium EHR integration (March 2024) with FHIR and REST APIs, supporting clinical workflows without introducing new screens or interfaces.
• Midi HealthminorImplementation/ SI/ Consulting Partner · 16 January 2024Partnership to expand women's health specialty services, leveraging Ambience's suite of AI tools fully integrated with Athenahealth EHR.
• St. Luke's Health SystemflagshipImplementation/ SI/ Consulting Partner · 14 January 2024Partnership to reduce clinician burnout and increase patient face time; pilot achieved 25% burnout reduction and ~23% more patient face time, leading to enterprise expansion across 370 clinics and 8 medical centers.
• John Muir HealthcoreImplementation/ SI/ Consulting Partner · 14 November 2023Launched end-to-end Epic EHR integrations with generative AI; collaboration built in a record two weeks and progressed to a full enterprise rollout in February 2025.
• Eventus WholeHealthminorStrategic or Co-development Partner · 5 October 2023Co-developed a new AI-powered platform of generative AI tools to support clinicians and reimagine the workflow of value-based primary care.

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Abridge: Abridge is the closest direct competitor to Ambience in enterprise ambient AI scribing for U.S. health systems. Together they control roughly 43% of the ambient scribe market in 2025 and compete head-to-head in evaluations at large health systems.
• Suki AI: Suki offers an AI ambient assistant and clinical documentation platform for clinicians and health systems, with comparable specialty coverage and EHR integration approach. Competes with Ambience for ambient AI budget at mid-size and enterprise providers.
• DeepScribe: DeepScribe provides ambient AI medical scribe technology for healthcare organizations, with a comparable enterprise go-to-market into specialty practices and health systems. Direct competitor in the ambient AI documentation category.
• Nabla: Nabla offers ambient AI clinical documentation tools for clinicians, positioned as a competing ambient scribe platform. While initially more ambulatory-focused, it overlaps with Ambience in the broader clinical documentation category.
• Augmedix (Commure): Augmedix, now part of Commure, provides AI-powered ambient documentation and clinical data products for hospitals and health systems. Direct peer to Ambience in the enterprise ambient AI scribe category.

Broad incumbents

• Microsoft DAX Copilot (Nuance): DAX Copilot, built on Nuance's clinical speech and now distributed by Microsoft, is the dominant incumbent in enterprise ambient documentation. Microsoft is also a channel partner for Ambience via Azure Marketplace, illustrating both overlap and indirect competition.
• Commure: Commure is a healthcare technology platform that has aggregated several ambient AI and clinical workflow products (including Augmedix). It is both a direct competitor and a potential consolidator in the space where Ambience competes.
• 3M Health Information Systems (M*Modal): 3M HIS (M*Modal) provides enterprise speech recognition, computer-assisted coding, and CDI technology used by large health systems. Overlaps with Ambience on coding accuracy, CDI, and ambient documentation as a broad incumbent.

Emerging players

• Iodine Software: Iodine Software specializes in AI-driven healthcare revenue cycle management and clinical documentation improvement (CDI). It overlaps with Ambience's revenue integrity, HCC capture, and CDI modules, especially in inpatient settings.
• Notable: Notable provides AI-powered automation for health systems including ambient documentation, scheduling, and patient intake workflows. Comparable to Ambience on ambient documentation with overlapping ambulatory and inpatient use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ambiencehealthcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds4 records

Investors12 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ambience Healthcare