Rezolve AI

Name

Rezolve AI

Legal name

Rezolve AI PLC / Rezolve AI Ltd

Website

https://rezolve.ai

Company type

Public

Founded year

2023

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Enterprise Agentic AI Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD)

akta.pro secondary industries

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), Prompt Engineering, Orchestration & LLMOps Tooling (HDAAACAD), Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)

Keywords

• Agentic AI platform
• IT service management
• HR service delivery
• Agentic commerce
• Enterprise AI automation

Headquarters

HQ city

Dublin

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Per-seat subscription SaaS for IT/HR/FinOps service desk automation, listed at $3/user/month fixed pricing for the modern service desk compared with ServiceNow's custom pricing. Includes tiered features (Agentic SideKick, Creator Studio, VoiceIQ, SearchIQ).
2. Commerce Media / Transaction Fees: Transaction-based commerce media revenue via the Reward Loyalty UK acquisition (closed Feb 2025 for $230M), which returned more than USD 2.5 billion to customers via cashback. Embeds engagement/loyalty within bank and retail payment flows.
3. Agentic Commerce Platform Licensing: Recurring platform/ARR revenue from 'brainpowa' agentic commerce deployments to retail enterprises (e.g., VogaCloset in MENA). FY2025 ARR reached $200M+ with $232M in contracted ARR and $46.8M reported revenue.
4. Data Infrastructure / Revenue Pools: Subscription-based access to blockchain onchain data infrastructure (via Subsquid Labs acquisition), with revenue shared among token-lock supporters.
5. Professional Services / Implementation: White-glove migration, DeskIQ assessment and implementation services bundled with enterprise ITSM deployments.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Rezolve AI builds and sells a multi-agent Agentic AI platform that autonomously resolves IT, HR, and FinOps service desk requests via conversational interfaces inside Microsoft Teams and Slack. The company also operates the proprietary brainpowa agentic commerce platform powering conversational commerce, intelligent discovery, and agentic checkout for global retailers. The platform combines proprietary agentic RAG, a multi-LLM harness, Model Context Protocol (MCP) integration, and 30+ specialized AI agents delivered through a System of Record / System of Intelligence / Knowledge & Automation Access architecture.

Product overview

Rezolve.ai offers a unified Agentic AI platform-plus-modules architecture for autonomous IT, HR, and FinOps support in enterprises. The core engine is Agentic SideKick (3.0), a purpose-built multi-agent AI platform with 30+ specialized AI agents that powers autonomous problem resolution, intelligent workflow automation, and conversational ticketing. Built on this core, the platform extends into specialized functional modules: Agentic ITSM for end-to-end IT support management, Agentic HR for HR service delivery, FinOps for autonomous finance operations, AI Ops for enterprise IT operations, and AI SRE for autonomous incident detection and site reliability. Supporting modules include Rezolve.ai Creator Studio and Agentic Studio for no-code AI workflow and agent building, Rezolve.ai VoiceIQ for voice-based ticketing, AI Knowledge Management for grounding answers via proprietary agentic RAG, Rezolve.ai SearchIQ for advanced enterprise search, and DEX Lite for digital employee experience insights. All modules integrate natively within collaboration platforms like Microsoft Teams and Slack, and connect via the Integration Hub to over 150 legacy and business tools including ITSM, HR, CRM, and ERP systems. The platform supports the Model Context Protocol (MCP) to expand agentic capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• brainpowa: Proprietary agentic AI commerce platform powering conversational commerce, intelligent discovery and agentic checkout for retailers and enterprises.
• Subsquid (SQD Network)
• Reward
• ViSenze
• Crownpeak

Products and services

• Agentic SideKick Purpose-built Agentic AI engine for autonomous IT, HR and FinOps support. Core platform engine featuring 30+ specialized AI agents that resolve L1 tickets and automate support requests 24/7, with claimed 55-85% ticket auto-resolution and 80% L1 automation.
• Rezolve.ai Creator Studio AI-native no-code automation platform that lets enterprise teams design and deploy production-ready workflows by describing desired outcomes in plain English, with automatic API integration, approval chains and error handling.
• Rezolve.ai Agentic Studio No-code platform for building and deploying enterprise AI agents at scale with visual dashboards for managing AI orchestration across IT, HR and FinOps workflows.
• Rezolve.ai VoiceIQ Agentic AI voice agent for automated voice-based ticketing enabling 24/7 voice-based IT and HR support across phone and voice channels as part of a multimodal platform.
• DEX Lite Digital employee experience insights module for proactive, agentic IT support. Provides visibility into employee experience metrics and identifies areas for proactive intervention and improvement.
• AI SRE Agentic AI for autonomous incident detection and IT site reliability engineering. Detects anomalies and proactively addresses IT infrastructure issues with minimal human intervention.
• Agentic ITSM Agentic AI help desk for end-to-end IT support management. Provides conversational ticketing, automated triage and intelligent resolution for enterprise IT service management, positioned as a modern agentic ServiceNow alternative at $3 per user per month.
• Agentic HR Agentic AI for HR service delivery and employee support. Automates HR-related queries, policy lookups and employee service requests via conversational AI within Microsoft Teams and Slack, with claimed reduction of policy-related inquiries by over 80%.
• FinOps Agentic AI for finance service delivery and autonomous cost operations. Automates finance-related queries and provides autonomous cost optimization across the enterprise.
• AI Ops AI-powered IT services for autonomous enterprise operations. Provides intelligent IT operations management powered by agentic AI for proactive service delivery across the enterprise IT estate.
• AI Knowledge Management Agentic AI that captures, surfaces and maintains enterprise knowledge. Grounds every AI answer using proprietary agentic RAG to deliver accurate, contextually relevant information from enterprise knowledge bases such as SharePoint, PDFs and URLs.
• Rezolve.ai SearchIQ Advanced enterprise search powered by Agentic AI. Delivers intelligent, contextual search capabilities across enterprise knowledge sources for HR and other business functions.
• brainpowa Agentic Commerce Platform Proprietary intelligent agentic commerce platform powering conversational commerce, intelligent discovery and agentic checkout for global retailers and commerce enterprises.
• Reward Loyalty Platform Cashback rewards and engagement platform embedded across major banks and retailers (NatWest, Barclays, Amazon, McDonald's), operating in 15+ countries including the United States, Europe and GCC.
• Subsquid / SQD Network Data Infrastructure Blockchain onchain data infrastructure and decentralized data network indexing 225+ networks and 1.4 PB of daily onchain data; offers Revenue Pools subscription-based access with revenue shared among token-lock supporters.

Named customers20 records

Segments12 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability16 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered flagship and core.

• Tata Consultancy Services (TCS)flagshipStrategic or Co-development Partner · 12 May 2026Global strategic partnership announced May 12, 2026 to enter and scale agentic AI commerce worldwide. TCS will leverage its global delivery network, enterprise relationships and Pace Port innovation centers to deploy Rezolve Ai's brainpowa agentic commerce solutions for retail enterprises worldwide. Marks TCS's entry into the agentic AI commerce market.
• James House (Former Reward CCO)coreOthers · 16 April 2026James House appointed to lead Rezolve Ai's subsidiary Reward effective May 31, 2026, following the departure of Jamie Samaha. Previously Reward CCO since September 2024, House will scale international footprint, expand the Finance Media Network, and accelerate growth in US, Europe and GCC.
• Reward Loyalty UKflagshipStrategic or Co-development Partner · 11 February 2026Rezolve Ai acquired 100% of Reward Loyalty UK Limited for $230 million in an all-cash transaction. Deal funded entirely from existing cash, non-dilutive and EBITDA-accretive, contributing ~$90M in FY2025 revenue. Reward provides first-party transaction insight and engagement across major banks and retailers in 15+ countries.
• GooglecoreTechnology or Integration · 14 January 2026Rezolve Ai has formed strategic deployments with Google alongside Microsoft; referenced as a launch alliance alongside $70M+ ARR in mid-2025 and via Estée Lauder's deepening investment in AI-driven search and discovery using Rezolve AI in EMEA.
• CrownpeakcoreStrategic or Co-development Partner · 1 December 2025Rezolve AI PLC announced acquisition of digital experience platform Crownpeak through a cash-and-stock transaction ($150M debt acquisition referenced). Aimed at expanding client base across multiple industries and expected to be immediately accretive to EBITDA.
• Elizabeth Lachhar (Former Microsoft Executive)flagshipOthers · 5 November 2025Former Microsoft executive Elizabeth Lachhar appointed to lead Rezolve Ai's U.S. national sales rollout beginning January 2026, following a $200M financing round. Hire signals deepening alignment with Microsoft ecosystem and expanded U.S. go-to-market investment.
• SmartpaycoreStrategic or Co-development Partner · 10 October 2025Acquired as part of foundational acquisitions alongside Subsquid for approximately $10M total cash and one million shares. Establishes payment infrastructure core to the Agentic Commerce platform.
• Subsquid Labs GmbHcoreStrategic or Co-development Partner · 9 October 2025Acquired blockchain onchain data layer provider Subsquid Labs GmbH. The combined platform leverages Subsquid's decentralized data network (225+ networks indexed, 1.4 PB/day onchain data) to support Rezolve Ai's agentic commerce strategy involving real-time data and autonomous AI agents.
• ViSenzecoreStrategic or Co-development Partner · 27 August 2025Nasdaq-listed Rezolve Ai acquired Singapore-based ViSenze, an AI retail tech firm specializing in visual search. All ViSenze staff and Singapore office joined Rezolve, with Singapore serving as regional HQ for APAC. Visual search capabilities integrated into the agentic commerce platform.
• MicrosoftflagshipTechnology or Integration · 1 October 2024Microsoft and Rezolve Ai announced a partnership in October 2024 to advance global retail innovation through AI-powered commerce solutions. The partnership integrates Rezolve's agentic commerce platform with the Microsoft / Azure ecosystem. In July 2025, alliances with Microsoft and Google were cited as key milestones alongside $70M+ ARR.

Scale indicators18 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Moveworks: AI-native employee service desk platform specializing in IT and HR support automation. Closely comparable to Rezolve.ai's Agentic SideKick in product scope (L1 ticket resolution, knowledge management, MS Teams/Slack embedding) and target buyer (mid-market and enterprise IT leaders).
• Aisera: Conversational AI and agentic AI platform for IT, HR, customer service, and FinOps. Direct overlap with Rezolve.ai's modules across IT service desk, HR helpdesk, and finance operations, with similar multi-LLM orchestration approach.
• Freshworks (Freshservice): Mid-market-focused ITSM and employee experience platform (Freshservice) with growing AI/automation capabilities. Direct overlap with Rezolve.ai's Agentic ITSM, comparable pricing model, and similar target segment (mid-market enterprises replacing legacy ITSM).

Broad incumbents

• ServiceNow: Dominant enterprise ITSM and workflow platform that Rezolve.ai explicitly positions against in its trade-in marketing. Same buyer (CIO/IT), same use cases (service desk, HR, FinOps), but at enterprise scale with much larger customization and customization-driven pricing.
• BMC Helix: Enterprise ITSM and digital workplace platform with cognitive/AI service management capabilities. Competes with Rezolve.ai for enterprise IT service desk budget, with broader portfolio but less agentic AI specialization.
• Zendesk: Customer service and employee support platform with AI agents (Zendesk AI, Ultimate). Adjacent to Rezolve.ai's employee service desk use cases and increasingly overlapping as Zendesk extends into IT and HR support.
• Workday: Enterprise HR and finance cloud platform adding agentic AI for employee and manager support. Competes with Rezolve.ai's Agentic HR and FinOps modules for HR service delivery and employee experience budget.
• Microsoft Copilot for Service: Microsoft's agentic AI for service desk and employee support, bundled into Microsoft 365 enterprise agreements. Most strategic threat to Rezolve.ai given deep Teams embedding and ability to bundle Copilot into existing Microsoft contracts.
• Salesforce (Agentforce / Service Cloud): Enterprise CRM and service cloud with agentic AI (Agentforce). Comparable to Rezolve.ai's agentic service desk and conversational ticketing, with much larger enterprise distribution but less ITSM specialization.

Emerging players

• Sierra / Decagon: Emerging AI agent platforms for customer and employee support using multi-agent architectures. Comparable to Rezolve.ai's Agentic SideKick model on a smaller scale, targeting similar conversational automation outcomes in enterprise service desks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/actionable_sci
• YouTubeyoutube.com/@rezolveai
• LinkedInlinkedin.com/company/rezolveai
• Facebookfacebook.com/RezolveAI

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries5 records

Funding overview

Funding rounds4 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rezolve AI