Tendo

What Tendo does

Tendo (legally Tendo Systems Inc.) is a Philadelphia-based healthcare technology company founded in 2020 by siblings Dan and Jennifer Goldsmith that builds a configurable analytics, engagement, and marketplace platform for health systems, self-insured employers, care navigators, third-party administrators, and patients. The company assembles four product lines on a shared underlying platform: Tendo Insights (AI-powered clinical analytics for quality ranking performance across CMS Stars, Leapfrog, Vizient, and U.S. News, including Quality Documentation Intelligence and Insights Explorer predictive modeling), Tendo Outreach (patient engagement and care coordination workflows), the Care Connect / MDsave Marketplace (a shoppable healthcare marketplace offering bundled procedures with transparent pricing across 4,400+ locations, 10,500+ physicians, and 145,000+ offers in 30+ specialties), and the Tendo Platform itself (FHIR-compliant EMR integration with no-code configuration tooling). The September 2023 acquisition of MDsave for $150 million combined a nationwide shoppable marketplace with Tendo's quality analytics applications, creating an end-to-end offering that connects care discovery, quality measurement, and patient engagement.

Tendo's technology stack applies clinical natural language processing for documentation gap identification, predictive ranking models that forecast quality scores before publication, anomaly detection for revenue and quality leakage across providers and service lines, and process automation for proactive patient outreach. The company claims its AI evaluates 40x more encounters than manual review, delivers 70%+ CDI query validity, and drives quantified outcomes including a 20% increase in Elixhauser comorbidity capture, 88% increase in validated documentation opportunities, and a 3.4% net Medicare revenue uplift per star gain. The marketplace produces a 20-40% savings versus commercial rates and over $16,000 in per-treatment infusion savings. The company maintains SOC 2 Type 2 compliance and distributes through enterprise field sales to health systems plus a channel partner network of care navigators, TPAs, benefit brokers, and alternative health plan platforms including Valenze, Fijoya, Hint Health, and Sana.

Tendo generates revenue through enterprise software subscriptions for quality analytics, marketplace transaction fees on bundled procedure purchases, professional services for embedded clinical documentation specialists, and managed services for direct employer-provider contract administration. The company is privately held and venture-backed by Lux Capital (Series B lead) and General Catalyst, with a $550 million post-money valuation established at the 2021 Series B and additional capital raised in 2023 (~$118.6 million) and 2025 ($20 million from Vistara Growth). It operates from six office locations (Philadelphia HQ plus San Francisco, Salt Lake City, Nashville, San Diego, and Chicago) and has been recognized on the Forbes Top Startup Employers list for three consecutive years (2024-2026) and on TIME's World's Top HealthTech 2025 list.

Name

Tendo

Legal name

Tendo Systems Inc.

Website

https://tendo.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Short description

Tendo is a Philadelphia-based healthcare technology company founded in 2020 that builds AI-powered quality analytics, patient engagement software, and the Care Connect/MDsave shoppable healthcare marketplace for health systems, self-insured employers, care navigators, and patients.

Ownership category

akta.pro rank

Product category

Healthcare Analytics & Marketplace Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Health Services (8000), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Value-Based Contracting Analytics (ACO/MSSP/MA, shared savings/risk) (HLACAHAA)

akta.pro secondary industries

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Healthcare analytics software
• Clinical documentation intelligence
• Shoppable healthcare marketplace
• Patient engagement platform
• Healthcare quality rankings

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Marketplace Transaction Fees: Tendo operates a healthcare marketplace where providers list bundled procedures and employers/patients purchase them. Revenue is generated through transaction fees on purchases made through the Care Connect marketplace. The marketplace enables providers to reach employer populations and employers to access transparent, shoppable care.
2. Healthcare Analytics Software Subscription: Tendo Insights platform is sold as software to health systems for quality analytics, documentation improvement, and ranking forecasting. Revenue likely follows subscription model based on health system size or usage.
3. Professional Services: Second Level Review Services provide embedded clinical documentation specialists who partner with health system CDI teams. Expert services complement the software platform.
4. Direct Contracting Administration: Care Connect enables direct employer-provider contracting. Tendo handles administration from contracting to implementation, payment adjudication, and account management, likely generating fees for this managed service.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Tendo provides a healthcare technology platform combining AI-powered clinical analytics (Tendo Insights), patient engagement tools (Tendo Outreach), and a two-sided shoppable healthcare marketplace (Care Connect/MDsave) that enables health systems to improve quality rankings, self-insured employers to offer transparent bundled care, and patients to shop for procedures at upfront prices. The platform is built on configurable infrastructure with EMR integration and no-code tooling.

Product overview

Tendo is a healthcare technology platform company offering a unified portfolio of software applications and analytics products. The core architecture consists of the Tendo Platform (configurable infrastructure with EMR integration and no-code tooling) supporting three main application suites: Tendo Insights (AI-powered clinical analytics and quality performance intelligence comprising Quality Documentation Intelligence, Insights Explorer, and Analytics Engine), Tendo Outreach (patient engagement and care coordination), and Care Connect/MDsave Marketplace (shoppable healthcare marketplace for bundled procedures with price transparency). These products work together to provide end-to-end patient engagement from seeking care through documentation improvement and quality performance tracking.

Differentiator

Problem solved

Functional benefit

Brands

• Tendo Insights: AI-powered clinical analytics platform for quality performance intelligence, helping health systems improve quality rankings and documentation
• Tendo Outreach
• Care Connect
• Tendo Platform
• Quality Documentation Improvement (QDI)
• MDsave

Products and services

• Tendo Insights

Quantifiable outcome

• 40x more encounter analysis than manual teams
• +7 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• MedefycoreStrategic or Co-development Partner · 23 June 2026Strategic partnership combining Medefy's care navigation platform with Tendo's direct-contract marketplace. Medefy Care Guides direct members to bundled procedures at 20-40% below commercial rates. Partnership serves 650,000+ lives and spans 30+ specialties nationwide.
• MDsavecoreStrategic or Co-development Partner · 27 September 2023Tendo acquired MDsave in September 2023 for $150 million to create a comprehensive platform for patient engagement and shoppable care. The acquisition combined MDsave's nationwide healthcare marketplace with Tendo's technology platform, enabling end-to-end patient experience from seeking care to care management. Deal closed in October 2023.
• InfuCare RxcoreTechnology or IntegrationInfuCare Rx joined Tendo Marketplace as national infusion care provider. Offers 20+ infusion nursing offices, home services across 50 states, treating 300+ conditions. Demonstrated cost savings of $16,000+ per infusion treatment compared to hospital settings.
• HIPnationminorChannel Partner/ Reseller/ DistributorHIPnation partnered with Tendo Marketplace to expand access for alternative health plan members to shoppable, bundled healthcare services.
• OrthoForum Value NetworkminorStrategic or Co-development PartnerPartnership powering growth in ambulatory care through OrthoForum Value Network, expanding access to orthopedic procedures in Tendo Marketplace.
• ValenzeminorChannel Partner/ Reseller/ DistributorAlternative health plan partner integrated with Tendo Care Connect marketplace for employer benefits.
• FijoyaminorChannel Partner/ Reseller/ DistributorBenefit platform partner integrated with Tendo Care Connect for employer healthcare benefits.
• Hint HealthminorChannel Partner/ Reseller/ DistributorDirect care benefit platform partner integrated with Tendo marketplace.
• SanaminorChannel Partner/ Reseller/ DistributorHealth plan partner using Tendo marketplace for employer benefits delivery.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Healthcare Bluebook: Healthcare price-transparency and shoppable-care platform for employers and patients — directly overlaps with Care Connect's bundled-procedure shopping value proposition.
• Health Catalyst: Health-system-focused data and analytics platform with quality, cost, and performance measurement modules overlapping Tendo Insights; sold to similar enterprise hospital buyers.
• Arcadia: Healthcare analytics platform purpose-built for value-based care, including risk adjustment and quality measurement — competing directly with Tendo Insights in the health-system segment.
• Castlight Health: Employer-focused healthcare navigation and transparency platform that connects employees with quality, cost-transparent care — comparable in employer-buyer go-to-market motion.

Broad incumbents

• Premier Inc. Large healthcare improvement and analytics company serving hospitals with quality benchmarking, supply chain, and performance services — overlapping with Tendo's quality and ranking analytics.
• Optum (UnitedHealth Group): Diversified healthcare analytics, care navigation, and employer-services giant with overlapping quality analytics, care navigation, and direct-contract capabilities.
• Included Health: Integrated virtual care, navigation, and cost-transparency platform sold primarily to employers and payers — overlapping with Care Connect's employer-facing value proposition.

Emerging players

• Amino Health: Healthcare shopping and navigation platform focused on self-insured employers, with comparable marketplace and bundled-procedure buying functionality.
• Clarify Health: Enterprise analytics platform combining claims and clinical data for health-system performance measurement — adjacent functionality to Tendo Insights for quality and ranking intelligence.

Regional players

• Sema4: Health data and analytics company (now focused on gene and oncology analytics); partial overlap in clinical-data-driven hospital intelligence use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tendo_systems
• Facebookfacebook.com/tendosystems
• LinkedInlinkedin.com/company/tendo-connects

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds5 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tendo