Caregility

What Caregility does

Caregility Corporation is a privately held clinical collaboration and communications company headquartered in Wall Township, New Jersey, that provides enterprise telehealth infrastructure to health systems, hospitals, academic medical centers, federal agencies (VA/DoD), and international healthcare providers. The company originated as the healthcare division of Yorktel, spun out as an independent entity in 2019, and operates the Caregility Connected Care Platform, which combines purpose-built clinical applications (iCare Coordinator, iObserver, iConsult, iNotify, Control Hub), hospital-grade smart room devices (APS100, APS200, APS260W, APS262 mobile cart, NICU carts, APD-17 tablets, anti-ligature endpoints), AI capabilities (Augmented Observation computer vision, Voice Commands, radar-based Vitals Trending, Duress Monitoring acoustic AI, and ambient Clinical Notes documentation), the CUBE on-premise continuity server, LOOP Impact Analytics, and the Care Square partner ecosystem with 30+ integrations including Epic (Toolbox designation), Philips, Samsung, Baxter, Capsule, Oracle, Microsoft (Dragon Copilot), LG, and others. The platform spans inpatient, outpatient, and home care settings, with deployments covering 19,000+ patient rooms and 30,000+ connected endpoints supporting 9 million+ virtual sessions and 5 million+ clinical interventions annually across 100+ health systems in the U.S., Japan, Australia, Gulf Region, Middle East, and Canada.

Caregility monetizes through a combination of enterprise SaaS subscriptions (Connected Care Platform and Inpatient Virtual Engagement tiers), hardware sales of purpose-built telehealth endpoints, and professional services including Site Readiness Assessment, Network Readiness Assessment, Clinical Workflow Design, and certification programs. Pricing is quote-based and tied to hospital size, endpoint count, and deployment scope, with LOOP Impact Analytics offered free to existing clients as a retention and expansion lever. The company maintains an enterprise field sales motion targeting CNOs and IT leadership at large health systems, a federal healthcare vertical utilizing multiple government contract vehicles, and channel partner co-selling through the Care Square ecosystem. Caregility has raised $92 million in total outside investment, most recently a $25.1 million Series A-2 and Series C round in September 2025 led by Star Mountain Capital.

The company's primary customers include Johns Hopkins, Lee Health, UMass Memorial Health, Mary Washington Healthcare, Geisinger, Central Maine Healthcare, Baptist Health, Starr Regional Medical Center, Rome Health, the U.S. Department of Veterans Affairs, and international sites including Nagoya University Hospital and Odawara Municipal General Medical Center in Japan. Caregility holds ISO 27001, ISO 27701, SOC 1, SOC 2 Type II, HIPAA, GDPR, CCPA, FIPS 140-2, and NIST 800-171 certifications, and has been awarded Best in KLAS for Virtual Care Platform (non-EMR) three consecutive years from 2021 through 2023, plus Stevie, Inc., and AVIA Marketplace recognition.

Name

Caregility

Legal name

Caregility Corporation

Website

https://caregility.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

Caregility provides enterprise telehealth infrastructure, smart room devices, AI-enabled clinical applications, and the Care Square partner ecosystem to health systems, federal agencies, and academic medical centers, serving 100+ customers across 19,000+ patient rooms and supporting 9 million+ virtual care sessions annually.

Ownership category

akta.pro rank

Product category

Enterprise Telehealth / Virtual Care Platform

NAICS

Home Health Care Services (621610), Home Health Care Services (62161)

SIC

Services-Health Services (8000), Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industries

Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG), Virtual Urgent Care & Triage Platforms (HLALABAB)

Keywords

• Enterprise telehealth platform
• Virtual nursing software
• Smart room devices
• Clinical AI documentation
• Remote patient observation

Headquarters

HQ city

Eatontown

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations

Revenue model

1. Connected Care Platform Subscription: SaaS-based virtual care platform subscription supporting enterprise deployments across inpatient, outpatient, and home settings with AI capabilities, device management, and clinical applications
2. Smart Room Device Sales: Sale of purpose-built telehealth endpoints including APS100, APS200, APS260W, APS262, APD tablets, and specialty devices for various acuity settings
3. Telehealth Consulting Services: Clinical and technical consulting including site readiness assessment, network assessment, clinical workflow design, and certification programs for implementation support
4. Inpatient Virtual Engagement Subscription: Subscription-based model for inpatient virtual engagement enabling every room, every bed, every patient with flexible pay-as-you-go approach

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Caregility provides an enterprise telehealth platform (Caregility Connected Care Platform) combining purpose-built clinical applications, hospital-grade smart room devices, AI capabilities, and an integrated partner ecosystem. The platform enables health systems to deploy virtual nursing, virtual patient observation, tele-ICU, virtual consults, and AI-assisted monitoring across inpatient, outpatient, and home settings.

Product overview

Caregility offers the Caregility Connected Care Platform, an enterprise telehealth platform combining purpose-built clinical applications, hospital-grade smart room devices, AI capabilities, and integration ecosystem. The platform architecture includes core applications (iCare Coordinator for task orchestration, iObserver for patient observation, iConsult for virtual visits, iNotify for clinical notifications), smart room devices (APS200 Duo, APS262 Mobile Cart, APS260W Mounted System, APS100 endpoints, NICU carts, Anti-Ligature devices), AI capabilities (Augmented Observation, Voice Commands, Vitals Trending, Duress Monitoring, Clinical Notes), Care Square ecosystem for partner integrations, CUBE failover server for continuity, and LOOP Impact Analytics for measuring program value. The platform spans inpatient, outpatient, and home settings with deployments across hundreds of health systems.

Differentiator

Problem solved

Functional benefit

Brands

• Caregility Connected Care Platform: An enterprise telehealth platform enabling virtual nursing, remote patient monitoring, virtual observation, clinical collaboration, and AI-assisted care workflows across healthcare settings.
• CUBE
• LOOP
• Care Square
• iCare Coordinator
• iObserver
• iConsult
• iNotify

Products and services

• Caregility Connected Care Platform Award-winning enterprise telehealth platform spanning inpatient, outpatient, and home settings. Combines purpose-built clinical applications, hospital-grade smart room devices, seamless integrations, and AI capabilities to enable 360-degree inpatient coverage for health systems and hospitals.
• iCare Coordinator Centralized orchestration application providing unified dashboard for AI alerting, virtual patient engagement, and task management across the enterprise. Features Timeline, Card, and List views with Monitor View for continuous patient monitoring.
• iObserver One-to-many continuous patient observation application allowing virtual sitters and nurses to simultaneously observe up to 16 patients on a single monitor. Supports patient safety initiatives, fall prevention, and elopement monitoring.
• iConsult Secure one-to-one virtual consultation application enabling patient-provider visits and clinical collaboration via desktop, mobile, and EHR-integrated platforms. Supports no-app-download access for patients.
• iNotify Virtual request switchboard centrally managing inpatient requests for virtual care sessions and virtual support from patients and bedside staff.
• Control Hub Centralized administration platform for virtual care user, program, and device fleet management. Includes sophisticated reporting and AI-enabled system maintenance tools to simplify operations.
• APS200 Duo Smart Room Device Edge AI smart room device with dual-camera system for telehealth sessions and AI-assisted workflows. Integrates with smart TVs and Interactive Patient Consoles.
• APS262 Mobile Cart Mobile smart room cart providing flexible telehealth capability wherever needed in healthcare facilities.
• APS260W Mounted Telehealth System Wall-mounted telehealth endpoint ensuring ultimate reliability in patient rooms with HD camera and integrated monitoring capabilities.
• APS100 Telehealth Endpoint All-purpose telehealth endpoint for inpatient virtual engagement with advanced audio, video, and sensor capabilities.
• Anti-Ligature Telehealth Device Specialized endpoint designed for behavioral health settings with anti-ligature setup for patient safety compliance.
• NICU Telehealth Carts Specialized mobile telehealth carts for neonatal intensive care units enabling tele-resuscitation, specialist consults, family engagement, and neonatal transport coordination.
• CUBE Connected Care Continuity Server On-premise failover server ensuring virtual observation and patient safety workflows continue during cloud disruptions, cyber incidents, network outages, and infrastructure failures. Industry's only on-premise C3 server for virtual observation use cases.
• LOOP Impact Analytics Analytics framework for measuring virtual care effectiveness, workforce utilization, and clinical outcomes. Provides data-driven insights, ROI dashboards, and executive-grade reporting to quantify impact of connected care programs.
• Care Square Ecosystem Connected care ecosystem integrating AI, virtual care, sensors, and communication systems through five pillars with 30+ partner integrations including Epic, Microsoft, Philips, Samsung, and others.
• Expert Telehealth Consulting Services Clinical and technical consulting services including Site Readiness Assessment, Network Readiness Assessment, Clinical Workflow Design, and Certification Programs. Clinical team includes nurses and virtual care pioneers with decades of acute and ICU bedside experience.

Quantifiable outcome

• Lee Health achieved 20% improvement in patient satisfaction and efficiency gains with virtual nursing
• +6 more outcomes

Named customers17 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration31 records

AI capability14 records

Feature12 records

Partnerships

Eight partnerships are on record, tiered strategic, core and flagship.

• Rutgers School of NursingstrategicStrategic or Co-development Partner · 22 June 2026First academic partnership in New Jersey introducing virtual care training into undergraduate nursing education. Caregility provides Connected Care Platform, smart room technology, and clinical applications to Rutgers campuses in Newark and New Brunswick, while Rutgers develops coursework covering virtual communication, AI-assisted clinical tools, and digitally enabled care competencies.
• MicrosoftcoreTechnology or Integration · 8 June 2026Collaboration integrating Microsoft Dragon Copilot AI clinical assistant into Caregility's Connected Care Platform, enabling hands-free, voice-activated documentation for nurses at the patient bedside. The integration leverages ambient listening and real-time capture to reduce administrative burden that consumes up to 25% of nursing shifts.
• MOD3RN Care PartnerstrategicStrategic or Co-development Partner · 2 November 2025Collaboration to modernize healthcare delivery in Australia through connected care solutions, extending Caregility's international presence.
• Nagoya University HospitalstrategicStrategic or Co-development Partner · 15 October 2025Joint research initiative with Media Plus Co., Ltd. to evaluate virtual care solutions in Japan. Initiative aims to explore AI-enabled virtual healthcare innovations amid Japan's healthcare system challenges including aging population and workforce constraints.
• Drexel UniversitystrategicStrategic or Co-development Partner · 9 October 2025Partnership incorporating virtual care technology and training into Drexel's College of Nursing and Health Professions programs. Collaboration includes delivering advanced virtual nursing simulation tools and equipment donation to improve students' preparedness for digital health practices.
• EpiccoreTechnology or Integration · 18 August 2025Caregility earned designation in Epic's Toolbox for Inpatient Virtual Care solutions, supporting CAL, ECAL, and Bedside TV integrations with Epic applications including MyChart Bedside TV, Epic Monitor, Haiku, and Hyperspace. Deep integration relationship dating to 2018.
• Lee HealthflagshipStrategic or Co-development Partner · 1 October 2024Partnership to expand virtual nursing programs at Lee Health, one of Caregility's largest and most publicized customer deployments demonstrating virtual nursing outcomes including 20% patient satisfaction improvement.
• Care Square Ecosystem PartnerscoreTechnology or IntegrationCare Square ecosystem integrates 30+ best-in-class digital health solutions including Epic, Philips, Samsung, Baxter, Capsule, Oracle, LG, Oneview, Getwell, Martti, Language Line, Rauland, Avidex, AMN, Equiti, EmOpti, Vibe, VirtuaAlly, Rothman Index, Hicuity, Sonifi, Apella, Equum, Uniguard, Cryracom, Aceso, Ambient Clinical Analytics, and JedMed.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• AvaSure: AvaSure is the most cited direct competitor to Caregility in inpatient virtual patient observation (virtual sitting) and falls/elopement monitoring across U.S. health systems, overlapping directly on the iObserver use case and on telehealth hardware endpoints.
• Hicuity Health: Hicuity Health is a tele-ICU and acute care tele-monitoring services company that partners with health systems for continuous remote critical care coverage, directly overlapping with Caregility's tele-ICU and continuous patient monitoring offerings.
• Amwell (American Well): Amwell is an enterprise telehealth platform sold to health systems and payers for virtual visits, urgent care, and behavioral health; it competes head-to-head with Caregility's Connected Care Platform in health system virtual care deployments.
• Equum Healthcare: Equum Healthcare delivers acute-care telehealth services including virtual nursing, tele-ICU, and remote specialty coverage, closely overlapping with Caregility's enterprise acute-care virtual nursing and tele-ICU programs.

Broad incumbents

• Teladoc Health: Teladoc Health is the largest publicly traded virtual care platform, offering direct-to-consumer, chronic care, and hospital/virtual care programs; it overlaps with Caregility on inpatient virtual nursing and virtual observation, though at much broader scope and scale.
• GE Healthcare: GE Healthcare is a broad incumbent in patient monitoring, command centers, and ICU/care delivery infrastructure, with virtual care and ambient AI capabilities that compete at the platform layer with Caregility's smart room and command center offerings.
• Philips Healthcare: Philips Healthcare is a major incumbent in patient monitoring and ICU telehealth (eICU), and also a Care Square ecosystem partner, making it both a partial competitor in inpatient virtual care and a coexisting supplier of telemetry and monitoring hardware.
• Microsoft Cloud for Healthcare: Microsoft is both a Caregility strategic partner (Dragon Copilot integration) and a broad incumbent in healthcare collaboration, Teams-based telehealth, and ambient clinical AI that could compete or expand to subsume parts of Caregility's platform.
• Epic Systems: Epic Systems is the dominant EHR and increasingly bundles native telehealth/virtual care modules; Caregility's Toolbox designation reflects partnership, but Epic's roadmap represents the most significant long-term competitive risk for any best-of-breed virtual care layer.

Emerging players

• Vocera (Stryker): Vocera (now part of Stryker) provides clinical communication and wearable badge-based workflows that intersect with Caregility's virtual nursing, duress monitoring, and care team coordination capabilities inside the hospital.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/caregility

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caregility