MaintainX

What MaintainX does

MaintainX is a San Francisco-based software company founded in 2018 by Chris Turlica (CEO) and Hugo Dozois-Caouette (CTO) that provides a mobile-first, AI-powered CMMS (Computerized Maintenance Management System) and Enterprise Asset Management (EAM) platform serving industrial and frontline workers. The platform supports 11,000–14,000+ customers managing more than 10–11 million assets across manufacturing, facility management, retail, government, fleet maintenance, upstream oil & gas, mining, agriculture, hospitality, and logistics, with named enterprise logos spanning Cintas, Carrier, Norfolk Southern, Michaels, Cardinal Glass, Marriott, DHL, McDonald's, Volvo, Duracell, Ergon, Univar Solutions, Titan America, Leggett & Platt, Hudsonville, Redimix, and US LBM. Its unified product suite includes modules for work order management, preventive maintenance, parts inventory, asset management, checklists/inspections, industrial IoT, vendor management, facility maintenance, and resource planning, all layered with proprietary AI capabilities including MaintainX CoPilot (a multimodal generative-AI assistant), AI anomaly detection, Smart Time Estimates, Report Builder AI, and voice-to-text work-order summarization.

The platform is built cloud-native with an open REST API (documented at api.getmaintainx.com), native iOS and Android applications, and an integrations marketplace connecting to ERP systems (SAP, Oracle NetSuite, Microsoft Dynamics 365, Infor), BI tools (Power BI), fleet and IoT platforms (Samsara, MachineMetrics, Ignition by Inductive Automation, Motive, Waites, Augury), productivity apps (Slack, Google Forms), and 7,000+ apps via Zapier. MaintainX holds SOC 2 Type 2 and ISO/IEC 27001:2022 certifications, is GDPR compliant, and is an SAP Silver Partner. The company maintains a customer community, a podcast ("The Wrench Factor"), an annual State of Industrial Maintenance research report, and an in-house implementation organization that has completed 3,000+ deployments with a 98% adoption rate.

MaintainX operates a hybrid go-to-market combining a freemium self-serve entry tier ("Sign up for Free") with a quote-based enterprise sales motion, plus tiered implementation services (Guided for single-site teams, Expert-Led for multi-site, Custom for large enterprise) and a customer enablement program (MaintainX Academy). Revenue is generated primarily through recurring SaaS subscriptions across CMMS, EAM, and Enterprise tiers, with auxiliary professional services revenue. The company projected exceeding $135 million in ARR for calendar year 2026 with ARR growth above 50%. On May 28, 2026, Autodesk announced a definitive agreement to acquire MaintainX for approximately $3.6 billion in all cash — Autodesk's largest acquisition — with the deal expected to close in Autodesk's fiscal year 2027 and MaintainX to be combined with Autodesk Tandem, FlexSim, and Fusion Operations in a new Operations Solutions division.

Name

MaintainX

Legal name

MaintainX Inc.

Website

https://getmaintainx.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

501–1,000 employees

Short description

MaintainX is a mobile-first, AI-powered CMMS and Enterprise Asset Management platform serving industrial and frontline workers at 11,000–14,000+ companies managing more than 10 million assets across manufacturing, facilities, retail, fleet, and adjacent asset-heavy industries.

Ownership category

akta.pro rank

Product category

Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) Software

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)

akta.pro secondary industries

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL), Asset & Lifecycle Management (CapEx Planning, Reliability) (BPABAAAI)

Keywords

• Maintenance management software
• Enterprise asset management
• AI-powered maintenance
• Work order management
• Industrial asset performance

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS subscriptions (CMMS / EAM / Enterprise): Recurring SaaS subscriptions across CMMS, Enterprise Asset Management, and Enterprise tiers with a self-serve 'Sign up for Free' entry path and paid plans. ARR projected to exceed $135M in calendar year 2026 with >50% growth.
2. Implementation and onboarding services: Tiered implementation service packages: Guided (single-site, up to 15 users), Expert-Led (multi-site with data imports and change management), and Custom (large enterprise with dedicated PM). Add-ons for additional procedures digitization.
3. Customer enablement (MaintainX Academy): On-demand lessons, certifications, and learning programs for customers, supporting adoption, retention, and tier upsell from self-serve to Enterprise.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

MaintainX is a cloud-native, mobile-first CMMS and Enterprise Asset Management (EAM) platform that helps industrial and frontline teams schedule work orders, manage preventive maintenance, track assets and parts inventory, and digitize inspections and procedures. It layers AI capabilities (MaintainX CoPilot, Report Builder AI, anomaly detection, smart time estimates) on top of the core platform and connects to ERP, BI, IoT, and fleet systems via an open REST API and integrations marketplace. The platform is sold as SaaS subscriptions (Free, paid CMMS/EAM, Enterprise) and supported by tiered implementation services.

Product overview

MaintainX is a single unified, AI-powered CMMS and Enterprise Asset Management (EAM) platform delivered as a mobile-first SaaS application, built around a core platform that bundles multiple modules: Asset Management, Work Order Management, Preventive Maintenance, Checklists and Inspections, Parts Inventory Management, Industrial Controls and IoT, Resource Planning, Vendor Management, Reporting, and Facility Maintenance. Layered on top is MaintainX CoPilot, a generative-AI assistant that turns manuals, procedures, work history, photos, and voice notes into instant recommendations, complemented by Report Builder AI for natural-language reporting and an Asset Connect capability for OEM data integration. The platform is extensible via an open REST API (documented at api.getmaintainx.com/v1/docs) and an Integrations Marketplace with native connectors to ERP systems (SAP, Oracle NetSuite, Microsoft Dynamics 365, Infor), BI tools (Power BI), fleet/IoT (Samsara, MachineMetrics, Ignition, Motive, Waites, Augury), productivity apps (Slack, Google Forms), and Zapier.

Differentiator

Problem solved

Functional benefit

Products and services

• MaintainX CMMS A mobile-first Computerized Maintenance Management System for industrial and frontline teams to schedule and track work orders, manage parts inventory, enforce SOPs, and standardize maintenance processes across sites.
• MaintainX Enterprise Asset Management (EAM) Enterprise Asset Management software that manages, tracks, and analyzes assets across their full lifecycle—from purchase and operation to decommissioning—improving reliability, compliance, asset performance, and total cost of ownership.
• MaintainX CoPilot An AI-powered assistant that turns manuals, procedures, work history, photos, and voice notes into instant recommendations, contextual workflow guidance, and natural-language Q&A for frontline technicians.
• Report Builder AI An AI feature that lets users generate custom reports and visualizations using natural-language queries, simplifying maintenance and operations data analysis without manual exports or separate BI tools.
• MaintainX Asset Connect A capability that connects OEMs with MaintainX customers by enabling seamless data flow between equipment manufacturers and end-user asset records.
• MaintainX Implementation Services Tiered professional implementation services (Guided for single-site teams up to 15 users, Expert-Led for multi-site with data imports and change management, Custom for large enterprises with a dedicated PM), plus add-ons for procedure digitization.
• MaintainX Academy On-demand learning platform offering lessons and certifications for MaintainX customers to build CMMS and EAM expertise, supporting adoption and tier upsell.

Quantifiable outcome

• 49% increase in inspections completed on time
• +17 more outcomes

Named customers18 records

Segments11 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability13 records

Feature7 records

Partnerships

Eleven partnerships are on record, tiered flagship and core.

• AutodeskflagshipStrategic or Co-development Partner · 28 May 2026Autodesk Inc. entered a definitive agreement on May 28, 2026 to acquire MaintainX in an all-cash transaction valued at approximately $3.6 billion — Autodesk's largest deal to date. MaintainX will be combined with Autodesk Tandem, Tandem Connect, FlexSim, and Fusion Operations under a new 'Autodesk Operations Solutions' division; closing is expected later in Autodesk's fiscal year 2027. The deal is financed with $1.6B cash and $2B borrowings.
• AugurycoreTechnology or Integration · 24 March 2026Augury and MaintainX announced a product integration (March 24, 2026) to turn Augury's AI-driven machine-health diagnostics into real-time work orders inside MaintainX. Together they create a closed-loop predictive-maintenance workflow: Augury detects anomalies on monitored equipment and MaintainX automatically generates, assigns, and tracks the resulting work order for the frontline team. The joint solution targets manufacturing and asset-heavy industries seeking to reduce unplanned downtime.
• Waites Sensor TechnologiescoreTechnology or Integration · 17 December 2025Strategic partnership announced December 17, 2025 to integrate Waites' AI-powered condition monitoring (trained on 13 trillion+ machine readings) with MaintainX's work management platform (used by 13,000+ industrial organizations). Anomalies detected by Waites sensors automatically create traceable repair work orders in MaintainX, unifying detection, diagnosis, and resolution. The companies describe the result as a 'closed-loop reliability workflow' reducing mean time to acknowledge and repair.
• Inductive Automation (Ignition)coreTechnology or Integration · 16 September 2025MaintainX and Inductive Automation announced a collaboration (September 16, 2025) to transform equipment data from Ignition SCADA/MES systems into actionable maintenance intelligence inside MaintainX, bridging OT/IT data and work execution.
• SAPflagshipOEM/ Whitelabel/ Licensing PartnerMaintainX is an SAP Silver Partner and its 'MaintainX Maintenance & Asset Management' application is listed on the SAP Store. Integration syncs shop floor data with SAP ERP for cost tracking, traceability, and parts/Purchase Order synchronization.
• SamsaracoreTechnology or IntegrationIntegration that transforms Samsara DVIRs (Driver Vehicle Inspection Reports), fault codes, geofence events, and other telematics signals into automated maintenance actions inside MaintainX, reducing downtime and boosting fleet reliability across sites.
• MachineMetricscoreTechnology or IntegrationIntegration powers real-time asset management and maintenance with shop-floor machine data and automation from MachineMetrics, enabling condition-based and predictive maintenance workflows.
• MotivecoreTechnology or IntegrationIntegration linking Motive's fleet/telematics platform to MaintainX so maintenance actions can be triggered and tracked from Motive events. Featured integration on the MaintainX integrations marketplace.
• Oracle NetSuitecoreTechnology or IntegrationIntegration keeps data consistent between MaintainX and Oracle NetSuite ERP to simplify workflows and effectively manage assets and parts across sites.
• Microsoft Dynamics 365coreTechnology or IntegrationIntegration with Microsoft Dynamics 365 ERP for parts usage, cost, and reporting visibility, enabling bi-directional data flow between MaintainX and Dynamics 365.
• Microsoft Power BIcoreTechnology or IntegrationIntegration visualizes MaintainX data on work orders, asset health, and more by connecting to Power BI dashboards and reports.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Fiix (Rockwell Automation): Cloud-native CMMS platform directly competing with MaintainX for industrial and facility maintenance customers. Acquired by Rockwell Automation in 2021, Fiix offers the closest product-level overlap in work orders, asset management, and preventive maintenance for frontline teams.
• UpKeep: Mobile-first CMMS and asset operations management platform targeting manufacturers, facility teams, and fleets. Overlaps directly with MaintainX on work-order management, preventive maintenance, QR/barcode asset tracking, and a self-serve PLG entry tier for SMB customers.
• Limble CMMS: Modern, mobile-friendly CMMS used by manufacturers and facility operators for work orders, preventive maintenance, and asset tracking. Competes head-to-head with MaintainX in mid-market and SMB segments and is frequently compared on G2 and Capterra in the same buyer evaluations.

Broad incumbents

• IBM Maximo Application Suite: Enterprise-grade EAM and asset-management suite used by large industrial, utilities, transportation, and public-sector organizations. Represents the legacy incumbent that MaintainX's cloud-native, mobile-first approach is disrupting, particularly at the high end of the enterprise tier.
• SAP Plant Maintenance (SAP PM / S/4HANA EAM): ERP-integrated plant maintenance and EAM module from SAP, broadly deployed at large industrial customers. MaintainX is an SAP Silver Partner and listed on the SAP Store, but SAP PM remains a direct enterprise competitor and bundle-leverage threat to MaintainX's Enterprise tier.
• Oracle Maintenance Cloud / Oracle EAM: Oracle's cloud-based enterprise asset management offering, natively integrated with Oracle ERP and supply chain. Competes against MaintainX for large enterprise EAM deals, especially with customers already on Oracle NetSuite or Oracle Cloud ERP.
• ServiceNow Field Service Management: ServiceNow's field service and asset operations suite, increasingly extending into maintenance and asset-heavy workflows. Represents a broader incumbent threat that bundles AI-native capabilities (Now Assist) with workflow automation across enterprise service operations.

Emerging players

• Augury: AI-driven machine health and condition-monitoring platform for industrial assets. Augury is both a MaintainX integration partner (announced March 2026 closed-loop integration) and an adjacent competitor in predictive maintenance, with overlapping AI/diagnostics value propositions.
• Samsara: IoT and telematics platform for fleet and physical operations. Samsara is a MaintainX integration partner (DVIR/fault-code-driven work orders) and overlaps in fleet maintenance use cases, making it both a channel and a partial competitor in fleet-heavy segments.
• Fracttal: AI-enabled CMMS and EAM platform with strong presence in Latin America and Europe, serving industrial and facility customers. Competes with MaintainX internationally, particularly in Spanish-speaking markets where MaintainX has localized its website.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/maintainx
• YouTubeyoutube.com/@maintainx/featured
• Facebookfacebook.com/getMaintainX
• LinkedInlinkedin.com/company/getmaintainx
• Instagraminstagram.com/getmaintainx/?hl=en

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds5 records

Investors17 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MaintainX