What MakeMyTrip.com does

MakeMyTrip is India's largest online travel agency, operating a multi-brand, full-stack travel platform that serves more than 87 million lifetime transacted users. Founded in 2000 and listed on NASDAQ (ticker: MMYT), the Gurugram-headquartered company books flights, hotels, holiday packages, and bus tickets for individual consumers through its primary MakeMyTrip, Goibibo, and redBus brands, and provides corporate travel and expense management via the myBiz, Quest2Travel, and Happay platforms. The company claims over 50% of India's online travel market, recorded $10.39B in gross bookings for FY26, and reported FY26 revenue of $1.044 billion with adjusted operating profit of $188.8 million.

The platform's technology stack centers on a Databricks-powered real-time personalization engine (P50 latency reduced to 44ms, delivering a 7% CTR uplift) and Myra, an agentic AI travel assistant built on OpenAI APIs that handles end-to-end booking via text or voice across eight Indian languages, scaled to approximately 80,000 daily conversations and 200,000 bookings per quarter by Q4 FY26. Myra demonstrates a 10% higher conversion rate than traditional filter-based journeys and autonomously resolves ~55% of post-booking queries. MakeMyTrip has built proprietary add-ons such as guaranteed Early Check-In / Late Check-Out across 10,000+ Indian hotels and 1,000+ international properties, and partnership-enabled duty-free pre-booking at six Adani-operated airports. Distribution extends through direct consumer web/app, corporate field sales, banking partnerships (BOBCARD, ICICI), and a Meta-partnered Creator Circle influencer program targeting Instagram creators.

Revenue is generated primarily through transaction-based commissions on air ticketing (FY26 growth of 13.4% constant currency), hotels and packages (15.7% YoY, $121.8M in Q4 FY26), and bus ticketing (29.3% YoY), supplemented by SaaS-style corporate travel subscriptions (Quest2Travel, Happay) and advertising/promotion revenue from travel suppliers. The business model is commission-driven at the consumer end and subscription-driven at the enterprise end. Following the January 2026 merger of RedBus India into MakeMyTrip India, the company is preparing for a potential India IPO targeted at Q1 2027, advised by Axis Capital, Morgan Stanley, and JPMorgan.

Name

MakeMyTrip.com

Legal name

MakeMyTrip Travel & Tourism LLC

Website

https://makemytrip.com

Company type

Public

Founded year

2000

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

MakeMyTrip.com is India's largest online travel agency, operating a multi-brand platform that books flights, hotels, holiday packages, and bus tickets for 87M+ consumers while providing corporate travel and expense management SaaS, generating ~$1B annual revenue largely on transaction commissions.

Ownership category

akta.pro rank

Product category

Online Travel Agency

NAICS

Travel Agencies (561510), Tour Operators (561520), Travel Arrangement and Reservation Services (5615)

akta.pro primary industry

Package Travel & Dynamic Packaging Marketplaces (Flight+Hotel+Car) (THALAFAH)

akta.pro secondary industries

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB), Travel Policy, Approval & Booking Workflow Tools (THALAMAB), Itinerary Management & Trip Collaboration Apps (THALAMAE), Trip Planning & Itinerary Design (HSACAKAA), Group, Family & Multi-Generational Travel Planning (HSACAKAK)

Keywords

• Online travel booking
• Flight ticket booking
• Hotel reservation platform
• Holiday package tours
• Corporate travel management

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Marketing or Sales, Technology or R&D, Personnel, Operations, Others

Revenue model

1. Air Ticketing: Commission revenue from flight bookings across domestic and international carriers. Air ticketing revenue grew 13.4% year-over-year in constant currency for FY26.
2. Hotels and Packages: Commission from hotel bookings and holiday package sales. Hotels and packages revenue reached $121.8 million in Q4 FY26 with 15.7% year-over-year growth.
3. Bus Ticketing: Commission revenue from bus ticket bookings through redBus integration. Bus ticketing grew 29.3% year-over-year, the strongest segment growth.
4. Corporate Travel Services: Revenue from enterprise solutions including Quest2Travel, myBiz, and Happay platforms providing corporate travel booking and expense management.
5. Advertising and Promotions: Revenue from hotels and travel suppliers for visibility, promotional placements, and sponsored listings on the platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

MakeMyTrip is India's largest online travel platform enabling consumers to search, compare, and book flights, hotels, holiday packages, bus and rail tickets through its websites and mobile applications. The company aggregates inventory from thousands of airlines, hotels, and ground transport operators, and operates complementary corporate travel and expense management platforms for businesses. It also offers AI-powered conversational booking, regional tour operations, and ancillary services such as duty-free pre-booking and visa assistance.

Product overview

MakeMyTrip operates as a full-stack online travel platform with a multi-brand architecture. Its core consumer platform MakeMyTrip (makemytrip.global) offers flight, hotel, and holiday package bookings alongside supplementary services including the Myra AI assistant for conversational booking, the Creator Circle influencer program, an Early Check-In & Late Check-Out add-on feature, and Duty-Free Pre-Booking through Adani Airports. The portfolio includes acquired sub-brands Goibibo (budget travel) and RedBus (bus ticketing, merged into MakeMyTrip India effective January 1, 2026), along with corporate travel solutions Quest2Travel, myBiz, and SaaS expense management platform Happay. Strategic investments include regional tour operator Flamingo Transworld (majority stake acquired March 2026) and visa processing startup Atlys (minority investment). The company also maintains international hotel partnerships with Minor Hotels and multi-country circuit partnerships through Vietravel, positioning its portfolio as an integrated pan-India and outbound travel ecosystem spanning leisure, corporate, and bus segments.

Differentiator

Problem solved

Functional benefit

Brands

• Myra: AI-powered conversational travel assistant enabling trip planning and booking through voice or text interactions in multiple languages, supporting over 80,000 daily conversations by Q4 FY26.

Products and services

• MakeMyTrip Consumer Platform Flagship consumer online travel marketplace for individual travelers in India to book flights, hotels, holiday packages, buses and trains.
• Goibibo Value-focused consumer travel platform for budget travelers offering flight, hotel, bus and rail bookings with deals and discounts.
• RedBus Online bus ticketing marketplace aggregating state and private bus operators across India for intercity and inter-state travel.
• myBiz Self-serve corporate travel booking and management platform for small and mid-sized Indian businesses to manage employee travel and policy compliance.
• Quest2Travel Enterprise corporate travel management SaaS platform for large companies to book, track and report on employee travel with policy controls and approvals.
• Happay Corporate expense management SaaS platform providing prepaid cards, automated expense reporting and integrated travel booking for enterprises.
• Flamingo Transworld Tour operator business running ground-handling, sightseeing, MICE and holiday-package operations in India and select international destinations.

Quantifiable outcome

• 80,000 daily AI conversations handled by Myra by Q4FY26
• +6 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability9 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core, major and minor.

• Flamingo TransworldcoreStrategic or Co-development PartnerAcquisition of majority stake in regional tour operator with 30 years of operations across Gujarat, Maharashtra, Rajasthan, and Madhya Pradesh. Flamingo operates 51 offices and offers curated group tour services featuring Indian vegetarian/Jain cuisine. Transaction expected to strengthen MakeMyTrip's holiday packages business and deepen penetration into regional Indian markets.
• AtlyscoreStrategic or Co-development PartnerStrategic minority investment in visa processing platform that handles 60,000-70,000 visas monthly with revenues of ₹31.84 crore in FY25 (3.3x increase). Atlys is expanding beyond visa applications to become an AI-powered travel concierge. MakeMyTrip participated in $36 million Series C round led by Susquehanna Asia Venture Capital.
• Adani Airport Holdings LimitedcoreStrategic or Co-development PartnerPartnership to enable international travelers to browse and pre-book duty-free products through MakeMyTrip platform before departure/arrival at Adani-managed airports. Service covers 10+ categories, 100+ brands, and 14,000+ SKUs at Mumbai, Ahmedabad, Lucknow, Mangaluru, Jaipur, and Thiruvananthapuram airports.
• Minor HotelscoreStrategic or Co-development PartnerPartnership to expand access to 560+ properties under Minor Hotels brands including Anantara, NH Collection, and Minor Reserve Collection for Indian travelers. Collaboration aims to strengthen international offerings on MakeMyTrip's platform amid 17% increase in international hotel bookings by Indian travelers in 2025.
• MetacoreGTM or Marketing PartnerCreator Circle program partnership for travel content creators on Instagram. Meta provides creator education resources and platform support while MakeMyTrip rewards engagement-based creator recruitment with booking commissions. Part of shift from traditional travel inspiration to social discovery.
• Collective Artists Network (Galleri5)majorGTM or Marketing PartnerExecution partner for Creator Circle influencer program through their Galleri5 platform. Program targets creators with at least 10,000 followers and provides travel-related insights, content resources, and monetization opportunities on Instagram.
• Vietravel CorporationmajorStrategic or Co-development PartnerExpanded partnership to include Cambodia and Laos, creating multi-country travel circuit across Vietnam, Cambodia, and Laos for Indian tourists. Builds on 2025 partnership focusing on immersive travel experiences centered on local culture, heritage, food, and history.
• VinpearlminorStrategic or Co-development PartnerMoU signed to promote Vietnam as preferred destination among Indian tourists. Partnership leverages Vinpearl's ecosystem and MakeMyTrip's distribution channels amid rising Indian outbound travel.
• BOBCARD (Bank of Baroda)majorChannel Partner/ Reseller/ DistributorTravel discount offers across MakeMyTrip and other booking platforms for BOBCARD credit card holders. Discounts of 12-20% on flight and hotel bookings valid until June 30, 2026, with EMI options.
• RedBuscoreStrategic or Co-development PartnerredBus India merged into MakeMyTrip (India) Private Limited effective January 1, 2026, consolidating Indian travel and bus ticketing operations for streamlined management and operational synergies. RedBus operates internationally in countries including Indonesia, Malaysia, Singapore, Philippines, Vietnam, and the UK.
• OpenAIcoreTechnology or IntegrationIntegration of OpenAI APIs into Myra AI assistant enabling conversational commerce from trip planning through booking. Powers multilingual and voice interfaces for the travel assistant.
• DatabrickscoreTechnology or IntegrationReal-time AI recommendation capabilities powered by Databricks' Apache Structured Streaming for millisecond-level personalized travel suggestions. Deployment reduced P50 latency from ~1.23 seconds to 44 milliseconds.
• Arunachal Pradesh State Transport Services (APSTS)minorStrategic or Co-development PartnerMoU to expand online e-ticketing services across Arunachal Pradesh. Partnership integrates APSTS ticketing inventory with redBus platform, enabling bookings through MakeMyTrip and partner platforms including Goibibo, Google Pay, Amazon Pay, and IRCTC.

Scale indicators16 records

Recent moves9 records

Expansion highlights7 records

Direct peers

• Booking Holdings: Global leader in online travel (Booking.com, Priceline, Agoda, KAYAK) with the same merchant/agency OTA model across flights, hotels, and packages. Most direct comparable on revenue model, technology stack, and global travel marketplace dynamics.
• Expedia Group: Global OTA conglomerate operating Expedia, Hotels.com, Vrbo, and Trivago. Direct competitor in airline ticket and hotel distribution with similar commission-based monetization and B2B partner programs.
• Cleartrip (Flipkart): Direct Indian OTA competitor owned by Flipkart (Walmart). Competes head-to-head on flights, hotels, and packages in India and recently launched its own creator/influencer program, mirroring MakeMyTrip's Creator Circle.
• Yatra Online: India-listed OTA offering flights, hotels, holidays, rail, and corporate travel. Competes with MakeMyTrip across consumer and corporate segments in the same Indian market with comparable product breadth.
• EaseMyTrip: Indian OTA listed on NSE/BSE offering flights, hotels, holiday packages, and rail bookings. Competes directly with MakeMyTrip on price, no-convenience-fee positioning, and B2B corporate travel.
• Agoda: Booking Holdings-owned OTA strong across Asia-Pacific. Overlaps directly with MakeMyTrip on international hotel distribution for Indian outbound travelers and competes for the same cross-border travel demand.

Broad incumbents

• Trip.com Group: Asia's largest OTA and a long-time strategic investor in MakeMyTrip via Ctrip/Trip.com. Operates a similar full-stack flights-hotels-packages platform across Asia with overlapping market interests in outbound Indian travel.
• Airbnb: Global alternative-accommodation marketplace with adjacent offerings in experiences. Competes with MakeMyTrip for the leisure hotel wallet and inbound India stays, though operating on an alternative-supply model.

Emerging players

• Ixigo: Indian online travel aggregator focused on flights, trains, buses, and hotels with an AI-led booking assistant (TARA). Competes with MakeMyTrip on tier-2/3 city penetration and is rapidly gaining share in next-generation AI booking.
• Klook: Asia-Pacific activities and experiences marketplace covering attractions, tours, and travel services. Comparable to MakeMyTrip's Flamingo Transworld group tours and the duty-free/adjacent retail expansion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/makemytrip
• Facebookfacebook.com/123837174386562

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds8 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A9 records

Investments8 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MakeMyTrip.com