Pieces

What Pieces does

Pieces Technologies is a physician-led healthcare AI company that develops AI-powered clinical documentation solutions for hospitals and integrated health systems. Founded by Ruben Amarasingham, MD — a board-certified internist and former academic hospitalist who also founded the Parkland Center for Clinical Innovation — the company focuses on automating clinical workflows to reduce administrative burden on physicians, nurses, and case managers. As of September 30, 2025, Pieces was acquired by Smarter Technologies and now operates as part of the SmarterDx platform under the combined SmarterNotes offering.

The company's core product is the Pieces Intelligence Platform, a cloud-hosted AI platform that integrates directly within electronic health record systems — notably Epic via its open API — to condense and summarize clinical data and pre-generate documentation such as progress notes, discharge summaries, multidisciplinary care plans, and utilization-management reviews. The proprietary AI engine reportedly understands over 10,000 diagnoses and procedures and has been used to produce more than 10 million AI-generated clinical documents across 50+ health systems and 200+ hospitals nationwide. Pieces SafeRead, a patent-pending sub-product, provides AI-driven quality oversight on the documentation layer.

Pieces generates revenue through subscription-based enterprise licensing sold via direct enterprise field sales to health systems on annual contracts. The company raised roughly $86 million in cumulative disclosed funding between 2016 and 2024 across multiple rounds, with investors including Children's Health, Concord Health Partners, OSF HealthCare, Jump Capital, Pacific Advantage Capital, and Rittenhouse Ventures. Following the September 2025 acquisition by Smarter Technologies, Pieces' documentation capabilities have been combined with SmarterDx's revenue cycle intelligence to form SmarterNotes, with the combined offering positioned to capture an additional 30–50 basis points of revenue for health system partners while reducing documentation burden, claims queries, and denials.

Name

Pieces

Legal name

Pieces Technologies Inc.

Website

https://piecestech.com

Company type

Private

Founded year

2013

Operating status

Acquired

Headcount range

101–250 employees

Short description

Pieces Technologies is a physician-led healthcare AI company that provides AI-powered clinical documentation and ambient note generation solutions for hospitals and health systems, integrating directly within Epic and other EHR platforms to reduce physician administrative burden.

Ownership category

akta.pro rank

Product category

Healthcare Clinical AI / Clinical Documentation Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Nursing, Clinical Notes & Documentation Workflow Tools (HLACAAAG)

Keywords

• Clinical documentation AI
• Healthcare AI platform
• Ambient medical scribe
• EHR clinical summarization
• Physician burnout reduction

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. AI Clinical Documentation Platform: Subscription-based licensing of AI-powered clinical documentation solutions to health systems and hospitals. The platform automates progress notes, discharge summaries, and utilization-management reviews, generating recurring revenue from enterprise healthcare clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Pieces Technologies builds a cloud-hosted, physician-led AI platform that condenses and summarizes clinical data directly within the electronic health record (EHR), pre-generating documentation such as progress notes, discharge summaries, and multidisciplinary care plans for physicians, nurses, and case managers. The platform also includes a patent-pending AI quality oversight system (Pieces SafeRead) and, following Smarter Technologies' acquisition, combines note automation with revenue cycle intelligence in the SmarterNotes offering.

Product overview

Pieces Technologies is a physician-led AI company offering a unified platform centered on the Pieces Intelligence Platform, which delivers AI-generated clinical documentation and summaries directly within the EHR. The platform's core module, Pieces SafeRead, provides AI-powered quality oversight for documentation review. Following Smarter Technologies' acquisition of Pieces in September 2025, the technology now powers SmarterNotes—a combined solution that integrates Pieces' documentation automation with SmarterDx's revenue cycle intelligence capabilities. The portfolio enables health systems to automate progress notes, discharge summaries, and care plans while optimizing both clinical workflows and financial outcomes.

Differentiator

Problem solved

Functional benefit

Brands

• Pieces Intelligence Platform: AI-generated documentation and clinical summaries platform for physicians, nurses, and case managers within the EHR
• Pieces SafeRead
• Pieces SafeRead

Products and services

• Pieces Intelligence Platform

Quantifiable outcome

• 40-50 minutes saved per physician daily
• +7 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• Smarter TechnologiescoreStrategic or Co-development Partner · 30 September 2025Smarter Technologies acquired Pieces Technologies in September 2025 and launched SmarterNotes, combining Pieces' note automation with SmarterDx's revenue cycle intelligence. The combined offering connects patient admission to final payment, driving additional 30-50 basis points of revenue for health system partners.
• EpiccoreTechnology or Integration · 30 September 2025Pieces Technologies integrates with Epic EMR systems. The platform leverages Epic's open API infrastructure to deliver AI-generated clinical documentation directly within the EHR workflow for progress notes, discharge summaries, and utilization-management reviews.
• MetroHealthcoreStrategic or Co-development Partner · 30 April 2025Strategic partnership to deploy AI-powered clinical workflow tools across MetroHealth's enterprise, integrating with their existing EHR system. MetroHealth and Pieces are also partnering on an NCI and NIH research contract to study conversational AI for cancer patient care. Physicians save 40-50 minutes daily using the platform.
• National Cancer InstitutecoreStrategic or Co-development Partner · 30 April 2025MetroHealth and Pieces Technologies are partnering on an NCI and NIH research contract to study conversational AI applications for cancer patient care, demonstrating Pieces' involvement in federally-funded clinical research.
• National Institutes of HealthcoreStrategic or Co-development Partner · 30 April 2025MetroHealth and Pieces Technologies are partnering on an NCI and NIH research contract to study conversational AI applications for cancer patient care, demonstrating Pieces' involvement in federally-funded clinical research.
• North Texas Pediatric Health SystemcoreStrategic or Co-development Partner · 1 December 2023December 2023 launch of clinical generative AI solution integrated with Epic EMR to support pediatric care operations. This partnership involved custom integration for pediatric healthcare workflows.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Abridge: Ambient AI clinical documentation platform that converts patient-provider conversations into clinical notes inside the EHR. Directly comparable to Pieces' core documentation use case for physicians and health systems, with similar target buyer (enterprise health systems) and overlapping customer logos.
• Microsoft DAX (Nuance): DAX Copilot (formerly Nuance DAX) is an ambient clinical documentation solution integrated with Microsoft Cloud for Healthcare and Epic. Competes head-to-head with Pieces for enterprise health system ambient AI deployments, with greater distribution and capital backing.
• Suki AI: AI-powered clinical documentation and voice assistant for physicians, generating notes and integrating with EHRs. Comparable product surface (ambient/AI documentation for clinicians) and customer base (health systems and ambulatory groups).
• Augmedix (Commure): Ambient medical documentation platform combining AI and remote human scribes to produce clinical notes within the EHR. Directly comparable to Pieces on use case (ambient documentation for physicians) and enterprise health system customers, now part of Commure.
• Nabla: Ambient AI assistant that generates clinical notes from patient encounters, integrated with major EHRs including Epic. Direct competitor to Pieces in ambient clinical documentation for physicians and health systems.
• Ambience Healthcare: AI medical scribe and clinical documentation platform for ambulatory specialties and health systems, generating notes and codes within the EHR. Comparable in product scope (ambient documentation) and target buyer (enterprise healthcare organizations).
• DeepScribe: AI medical scribe that listens to patient-provider conversations and produces clinical documentation for EHRs. Competes with Pieces in ambient AI documentation, with similar specialty and enterprise health system focus.

Broad incumbents

• Epic Systems: Dominant EHR vendor whose open APIs and native ambient documentation partnerships (including with DAX) shape the addressable market for Pieces. A broad incumbent that controls the integration layer Pieces depends on and offers overlapping documentation capabilities via partners.
• SmarterDx: Clinical AI revenue cycle intelligence platform (parent of Pieces post-acquisition, under Smarter Technologies) that analyzes clinical data across 10,000+ diagnoses. Comparable in clinical AI for hospitals and now the combined entity with Pieces via SmarterNotes.
• 3M Health Information Systems: Established healthcare documentation, coding, and revenue cycle vendor (now part of Solventum). Comparable on the documentation/revenue cycle adjacency that SmarterNotes targets, with broad incumbent scale across health systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/piecestech
• Facebookfacebook.com/piecesiris

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds5 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pieces