Jump
Jump (Jump Platforms, Inc.) is a vertical SaaS platform that gives professional sports clubs a unified, club-owned fan-experience system combining ticketing, branded apps, e-commerce, loyalty, dynamic pricing, and an embedded agentic AI suite, sold via multi-year enterprise contracts across the NBA, WNBA, MLS, NWSL, MLB, NCAA, and European football.
- Company typePrivate
- Founded2021
- HeadquartersLos Angeles, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Jump does
Jump (Jump Platforms, Inc.) is a vertical SaaS company founded in 2021 that builds a unified fan-experience and ticketing platform purpose-built for professional sports clubs. The platform consolidates primary and resale ticketing, season/group/premium inventory, dynamic pricing, yield management, team-branded mobile apps and websites, fan identity and wallet, loyalty and credits, ingress and scanning, e-commerce for merchandise and concessions, and fan-journey management into a single club-owned system built on a unified data foundation covering fans, transactions, and decisions. On top of this platform, Jump offers an Agentic AI Suite — Pricing Manager and Inventory Manager are generally available, Campaign Generator is on the roadmap — in which AI agents forecast pricing scenarios, reallocate inventory via plain-language requests, detect face-value vs. resale anomalies, and stage changes for human approval before execution.
The company sells exclusively to professional sports clubs via multi-year exclusive enterprise contracts. Its pricing is aligned-growth / transaction-fee rather than fixed subscription or secondary-ticketing commissions, with the Aberdeen FC deal reported at approximately £3M. Named customers include the NBA's Minnesota Timberwolves, WNBA's Minnesota Lynx and Seattle Reign FC, MLS's Seattle Sounders FC, NWSL's North Carolina Courage and Denver Summit FC, MLB's Athletics, USL's Atlético Dallas, NCAA's Bucknell, and Scottish Premiership's Aberdeen FC. The company is venture-backed (~$60M total raised, including a $25M Series A led by Alexis Ohanian's Seven Seven Six in 2025 at a reported post-money valuation above $100M), co-founded by Jordy Leiser (CEO), Marc Lore, and Alex Rodriguez, and is incorporated in Delaware with principal offices in New York; co-founders Lore and Rodriguez also own the Timberwolves and Lynx, anchoring Jump's enterprise pipeline.
Jump firmographics
Firmographics- Name
- Jump
- Legal name
- Jump Platforms, Inc.
- Website
- https://jump.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Jump (Jump Platforms, Inc.) is a vertical SaaS platform that gives professional sports clubs a unified, club-owned fan-experience system combining ticketing, branded apps, e-commerce, loyalty, dynamic pricing, and an embedded agentic AI suite, sold via multi-year enterprise contracts across the NBA, WNBA, MLS, NWSL, MLB, NCAA, and European football.
- Ownership category
- akta.pro rank
Where Jump is headquartered
LocationHeadquarters
- HQ city
- Los Angeles
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Jump business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Aligned-growth / revenue-share pricing model: Pricing is clear, predictable, and simple. 'The more Jump can help grow your business, the more value you receive and therefore the more Jump earns.' Model is designed for long-term partnerships and deepens with team growth (transaction-based / performance-aligned).
- Multi-year enterprise contracts with sports clubs: Exclusive, multi-year partnership deals (e.g., Aberdeen FC deal reported at £3 million; Seattle Sounders & Reign long-term partnership; Minnesota Timberwolves & Lynx; Denver Summit FC; NC Courage). Recurring platform/software revenue bundled with growth-linked economics.
- Ticketing and commerce transactions (ticket sales, merchandise, concessions) processed through Jump: Platform facilitates direct ticket sales (season, group, premium, resale), merchandise, and concessions via team-branded apps/websites — generating transaction-linked revenue for Jump.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Multi-year contract | Custom / quote-based enterprise pricing for sports clubs |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Jump product offering
Product offeringCore offering
Jump sells a unified fan experience and ticketing platform purpose-built for professional sports teams. It consolidates primary and resale ticketing, team-branded mobile apps and websites, e-commerce for merchandise and concessions, fan identity and wallet, loyalty, ingress and scanning, dynamic pricing, yield management, fan journey management, and personalization into a single club-owned system. Layered on top is an Agentic AI Suite (Pricing Manager, Inventory Manager, and the upcoming Campaign Generator) that executes work directly inside the system's pricing, inventory, and marketing workflows with human-in-the-loop approval.
Product overview
Jump offers a single unified fan experience platform with an integrated Agentic AI Suite layered on top. The Jump Platform is the core offering — one club-owned system that unifies ticketing (primary, resale, season, group, premium), team-branded apps and websites, identity and wallet, loyalty and credits, ingress and scanning, e-commerce, fan journey management, dynamic pricing, yield management, and personalization. Embedded within that platform is the Agentic AI Suite, which consists of three named AI agents: Pricing Manager (forecasts pricing, applies updates, detects resale-vs-face-value anomalies, and stages changes for approval), Inventory Manager (reallocates inventory via plain-language requests and executes changes inside workflows), and the upcoming Campaign Generator (end-to-end campaign creation from goal to launch-ready email and social outputs). The two layers — platform + Agentic AI Suite — work together so teams own their fan data and direct relationships while AI removes manual work.
Differentiator
Problem solved
Functional benefit
Products and services
- Jump Platform Unified fan experience and ticketing platform purpose-built for professional sports teams. Consolidates primary and resale ticketing, fully team-branded apps and websites, e-commerce for merchandise and concessions, fan journey management, identity and wallet, loyalty programs, ingress and scanning, dynamic pricing, yield management, and personalization into one club-owned system with embedded AI capabilities.
- Agentic AI Suite Embedded agentic AI layer within the Jump Platform that executes real work inside pricing, inventory, sales, and marketing workflows. Includes the Pricing Manager, Inventory Manager, and Campaign Generator AI agents that operate directly inside the system of record, with team approval before changes go live. Designed for how sports organizations actually operate.
- Agentic AI Pricing Manager Autonomous AI agent within the Agentic AI Suite that forecasts pricing scenarios, applies updates across any inventory set instantly, detects gaps between face value and resale trends to surface outliers, and stages changes for preview and confirmation before going live.
- Agentic AI Inventory Manager Autonomous AI agent within the Agentic AI Suite that reallocates and optimizes event inventory at scale. Moves inventory between offers or holds via plain-language requests, answers inventory questions based on real-time availability and demand, and executes changes directly inside inventory workflows.
- Agentic AI Campaign Generator Upcoming autonomous AI agent within the Agentic AI Suite that takes marketing and sales teams from campaign idea to launch in a single guided flow. Coordinates pricing, inventory eligibility, offers, audiences, and channels, and produces launch-ready email and social campaign outputs.
Quantifiable outcome
- 21% YoY attendance growth
- +12 more outcomes
Companies that use Jump
Customer profileSegments4 records
Ideal customer profiles3 records
Jump technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability10 records
Feature8 records
Jump partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor, flagship and major.
- Atlético DallasminorExpansion club partnership to grow Jump's soccer footprint (USL). Listed as Jump client on jump.com and announced via Jump's news page.
- Seattle Sounders FC & Seattle Reign FCflagshipLong-term partnership starting 2027 to power fully integrated direct-to-fan experience at Lumen Field. Replaces Ticketmaster. Enables both clubs to own and manage the ticketing ecosystem directly with fans, eliminates middle partners, and builds scalable tech infrastructure with embedded AI.
- Aberdeen FCflagshipMulti-year exclusive partnership (reported £3 million) — Jump's first professional client outside the United States. Launch in 2027/28 season; includes custom-branded app and website, unified ticketing, merchandising, and engagement.
- Denver Summit FCmajorExclusive fan experience and ticketing provider for Denver Summit FC's inaugural 2026 season. Provides single Summit-branded app and website for tickets, merchandise, food/beverages, and gameday management.
- Athletics (MLB)minorListed as Jump client on jump.com clients page (logo present).
- Minnesota Timberwolves & Minnesota LynxflagshipExclusive fan experience and ticketing partnership across NBA (Timberwolves) and WNBA (Lynx). The Timberwolves completed a full platform replacement in 88 days with 69,506 fans onboarded in 13 weeks and 98% reduction in Android app crashes.
- North Carolina Courage (North Carolina Football Club)majorJump's first professional sports client. Industry-first partnership with the NWSL club; first full DTC season delivered 21% YoY attendance growth, 50% fewer support tickets, 42% YoY single-game sales increase, and 3.75x multi-game attendance growth.
- Alex Rodriguez and Marc Lore (founders / owners)flagshipCo-founders and primary backers. ARod (MLB legend, ARod Corp) and Marc Lore (co-founded & sold Quidsi to Amazon and Jet to Walmart) co-own the MN Timberwolves and Lynx. They anchor the company's sports-industry network and bring initial capital.
- Bucknell UniversityminorListed as Jump client (collegiate); founders of 'Jump Platforms' spoke at Bucknell Forum in February 2025.
- Stripe, Inc.majorThird-party payment processor integrated into Jump's Platform to process ticket, membership, and merchandise payments. Jump's privacy policy explicitly references Stripe's role in processing payments and fraud detection.
- The Climate Pledge & One Tree PlantedminorPartnerships cited under Jump's 'Responsible Growth' commitment to embed sustainability practices; Jump released its Inaugural Sustainability Report in April 2025.
Scale indicators18 records
Recent moves7 records
Expansion highlights6 records
Jump competitors and assessment
Company assessmentBroad incumbents
- Ticketmaster (Live Nation Entertainment): Dominant incumbent in primary and secondary ticketing for live events including professional sports. Jump is positioned explicitly as a Ticketmaster alternative for sports clubs seeking direct fan relationships; Seattle Sounders & Reign FC publicly moved off Ticketmaster to Jump.
- Shift4 (with Spectra): Shift4 acquired Spectra's venue-management and food-service technology business, expanding its role as a payments and commerce layer for sports and entertainment venues. Comparable to Jump's commerce and payment processing ambitions within a sports venue stack.
- Eventbrite: General-purpose ticketing and event management platform with broad adoption across live events, including some sports use cases. Adjacent competitor to Jump — much broader in scope, less verticalized for professional sports franchises.
Direct peers
- SeatGeek: Vertical-focused ticketing and live event platform serving sports teams and venues with primary ticketing, resale, and fan engagement tooling. Directly comparable to Jump in target customer (professional sports), product scope, and B2B enterprise sales motion.
- AXS (AEG): Digital ticketing, marketing, and commerce platform purpose-built for live entertainment and sports, operated by AEG. Directly comparable to Jump in serving arenas, sports teams, and venues with integrated primary ticketing and fan experience.
- Paciolan (Vericast / formerly Ticketmaster): Long-standing ticketing and marketing SaaS provider for college athletics and professional sports venues. Closest direct competitor to Jump in the collegiate and pro sports ticketing stack — same buyer (athletic department / ticketing ops), same product surface.
- Vendini: Ticketing, CRM, and marketing platform serving performing arts venues, sports teams, and live event operators. Comparable to Jump in the unified ticketing-plus-CRM-plus-marketing stack, though with a more diverse vertical mix and an older product base.
- Vivid Seats: Public ticketing marketplace with growing B2B primary ticketing and SaaS offerings for sports and live events. Comparable to Jump in addressing the sports fan journey, though with a stronger secondary-marketplace heritage.
Emerging players
- Tixr: Vertical enterprise ticketing platform purpose-built for live events and sports, with growing roster of music festivals and sports teams. Comparable to Jump in target vertical, modern tech stack, and direct-to-fan thesis.
Others
- Fanatics: Vertically-integrated sports commerce platform (merchandise, trading cards, betting, collectibles) with growing sports technology investments. Comparable to Jump as a fan-direct sports platform, though focused on commerce rather than ticketing infrastructure.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat7 records
Key risks5 records
Key highlights7 records
Customer concentration
Jump social profiles
Digital presenceJump compliance and trust
Trust signalCompliance3 records
Jump financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jump leadership team
Management profileNumber of profiles
Profiles8 records
Jump subsidiaries and ownership
Company hierarchySubsidiaries1 record
Jump funding detail
Funding detailFunding overview
Funding rounds4 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jump M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jump
What does Jump do?
Jump sells a unified fan experience and ticketing platform purpose-built for professional sports teams. It consolidates primary and resale ticketing, team-branded mobile apps and websites, e-commerce for merchandise and concessions, fan identity and wallet, loyalty, ingress and scanning, dynamic pricing, yield management, fan journey management, and personalization into a single club-owned system. Layered on top is an Agentic AI Suite (Pricing Manager, Inventory Manager, and the upcoming Campaign Generator) that executes work directly inside the system's pricing, inventory, and marketing workflows with human-in-the-loop approval.
Is Jump a public or private company?
Jump is a private company. It is classified as venture growth investor backed and is currently operating.
When was Jump founded?
Jump was founded in 2021. It employs 11 to 50 people.
Where is Jump based?
Jump is headquartered in Los Angeles, United States, in the North America region.
How does Jump make money?
Three revenue lines are on record. Aligned-growth / revenue-share pricing model is the primary driver. The others are multi-year enterprise contracts with sports clubs and ticketing and commerce transactions (ticket sales, merchandise, concessions) processed through Jump.
Who are Jump's main competitors?
Broad incumbents on record are Ticketmaster (Live Nation Entertainment), Shift4 (with Spectra) and Eventbrite. Direct peers are SeatGeek, AXS (AEG), Paciolan (Vericast / formerly Ticketmaster), Vendini and Vivid Seats. Tixr is listed as an emerging player. Fanatics is listed as an others.
Does Jump have an API?
Yes. Jump provides APIs as part of its open ecosystem architecture to allow teams to connect their existing tools and extend the platform without giving up fan data or platform control. Specific public API documentation, authentication methods, rate limits, and versioning are not detailed in the source material.