Félix
Félix operates a WhatsApp-native cross-border remittance platform that lets U.S.-based Latino immigrants send money to recipients in nine Latin American countries via chat, combining stablecoin settlement with 400,000+ users and over $1 billion processed in 2024.
- Company typePrivate
- Founded2020
- HeadquartersMiami, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Félix does
Félix (legally Felix Technologies Inc., doing business as Félix Pago) is a Miami-headquartered, Delaware-incorporated cross-border remittance company founded in 2020 that enables U.S.-based Latino immigrants to send money to recipients in nine Latin American countries through a WhatsApp-native conversational interface. The platform eliminates the need for a mobile app download, allowing senders to initiate transfers by messaging a single WhatsApp number, completing KYC, funding via ACH, debit, credit or Green Dot cash-in, and receiving instant payout confirmations. Funds are delivered to bank accounts, mobile wallets, or 40,000–50,000+ cash-pickup locations in seconds (bank/wallet) or 30–60 minutes (cash), depending on corridor.
The underlying platform integrates Mastercard Move for international money-transfer rails, dLocal for LATAM local payment processing, and Circle USDC stablecoins for 24x7 blockchain settlement, enabling pre-disbursement to recipients regardless of recipient-country banking hours. Proprietary fraud modeling, a "penny test" payment-method validation tool, and a conversational AI layer that embeds human reassurance into the chat experience are used to address the trust gap that had historically kept senders using brick-and-mortar remittance stores.
Félix earns revenue from flat per-transfer fees ($2.99 for bank transfers to Mexico, $4.98 for cash pickups, scaling up to $27.99 depending on corridor and amount) plus an FX conversion margin of 0.5%–2.2% over interbank rates. The company reported processing over $1 billion in cumulative remittances in 2024 with 12x revenue growth from 2023, scaled its user base to 400,000+ by early 2026, and operates with 101–250 employees across Miami and San Francisco offices under NMLS license #2302775, with a $75 million Series B closed in April 2025.
Félix firmographics
Firmographics- Name
- Félix
- Legal name
- Felix Technologies Inc.
- Website
- https://felixpago.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Félix operates a WhatsApp-native cross-border remittance platform that lets U.S.-based Latino immigrants send money to recipients in nine Latin American countries via chat, combining stablecoin settlement with 400,000+ users and over $1 billion processed in 2024.
- Ownership category
- akta.pro rank
Félix industry classification
Industry- Product category
- Cross-Border Remittance
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- Security & Commodity Brokers, Dealers, Exchanges & Services (6200)
- akta.pro primary industry
- Multi-Currency Accounts, Wallets & IBAN Services (FSAMAIAG)
- akta.pro secondary industries
- Crypto Remittance & Cross-Border Money Transfer Providers (FSADAIAD), International / Cross-Border BNPL & Multi-Currency POS Financing (FSAGAIAN)
Keywords
Where Félix is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Félix business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Technology or R&D, Operations, Marketing or Sales, Personnel, Others
Revenue model
- Transaction fees on remittances: Félix charges a flat per-transfer fee disclosed before authorization (e.g., $2.99 USD for bank deposits to Mexico, $4.98 USD for cash pickups). First-time transfers are fee-free under the "Tu primer envío sin comisión" promotion. The fee schedule is published at felixpago.com/fee-schedule.
- Currency conversion margin: Félix earns revenue from the spread between the interbank FX rate and the customer-facing rate. Exchange rates include a margin over commercially available interbank rates and are adjusted several times per day. The applicable rate, fee, and recipient amount are disclosed to the sender before authorization. Exchange rate markups are reported by third-party reviews to range from 0.5% to 2.2%.
- Customer referral program payouts (net): Félix runs a "Gana mientras compartes Felix" / "Earn by sharing Félix" program that pays $20 USD to existing users for each new user they refer who completes a first transaction. This is a customer-acquisition cost rather than a direct revenue stream but is part of the overall unit economics.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Bank deposit / wallet transfer to Mexico |
| Transaction based/ take rate | Pay-as-you-go | Cash pickup at physical locations in Mexico |
| Transaction based/ take rate | Pay-as-you-go | Standard per-transfer pricing (multi-corridor) |
| Freemium | Pay-as-you-go | First-transfer promotional discount |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels7 records
Félix product offering
Product offeringCore offering
Félix operates a WhatsApp-native cross-border remittance platform that lets U.S.-based users send money to bank accounts, mobile wallets, and over 40,000–50,000 cash-pickup locations across nine Latin American countries. Onboarding, KYC, funding (card, ACH, or Green Dot cash-in), FX conversion, and payout confirmation are handled entirely inside a conversational WhatsApp chat, with funds settled via stablecoin (Circle USDC) and partner rails including Mastercard Move and dLocal. Pricing is a flat per-transfer fee ($2.99 USD for bank deposits to Mexico, $4.98 USD for cash pickups) plus an FX margin, with the first transfer fee-free.
Product overview
Félix Pago is a single unified WhatsApp-native remittance product, not a multi-module platform: all customer interactions run through a conversational AI interface on WhatsApp, and the offering branches by destination country (Mexico, Guatemala, Honduras, El Salvador, Dominican Republic, Colombia, Nicaragua, Ecuador, and Peru) and by delivery method. The core product, Félix Pago (WhatsApp Remittance Platform), exposes three delivery sub-products—Félix Bank Deposit Transfer, Félix Cash Pickup (50,000+ locations in Mexico plus networks across the other eight countries), and Félix Mobile Wallet Transfer. Layered on top are engagement and growth modules, namely the Félix Earn-While-You-Share Referral Program, the Félix Business / Integraciones (Enterprise) line, and the supporting Félix Resources (Guides, Glossary, Blog, Newsroom, Help Center). Under the hood the platform integrates with Mastercard Move, dLocal, Circle, and the Green Dot cash network for payment processing, FX, EFT, and cash funding, and uses stablecoin/blockchain settlement rails to deliver funds to recipients.
Differentiator
Problem solved
Functional benefit
Products and services
- Félix Pago WhatsApp Remittance Platform Conversational, app-free remittance product that lets U.S.-based users send money to bank accounts, mobile wallets, and 40,000–50,000+ cash-pickup points across nine Latin American countries (Mexico, Guatemala, Honduras, El Salvador, Dominican Republic, Colombia, Nicaragua, Ecuador, Peru). Uses conversational AI on WhatsApp, stablecoin-funded settlement (Circle USDC), Mastercard Move and dLocal rails, and a flat-fee pricing model.
- Félix Business / Integraciones (Enterprise) Enterprise offering aimed at partners (banks, fintechs, remittance platforms) that need cross-border payment integrations into Félix's U.S.–LATAM payment rails and recipient payout network.
Companies that use Félix
Customer profileSegments3 records
Ideal customer profiles3 records
Félix technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature7 records
Félix partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and flagship.
- dLocalcoredLocal and Félix launched a new remittance service across Latin America, enabling instant WhatsApp-based transactions funded by stablecoins. The integration underpins Félix's local payment processing across LATAM corridors.
- MastercardcoreFélix is collaborating with Mastercard to improve the speed of U.S.–Latin America remittances. The partnership uses Mastercard Move for international money transfers from the U.S. to Latin America via WhatsApp, aiming to improve speed, transparency and reduce costs. Félix plans to extend coverage further within Latin America. Announced November 2025; originally extended for Central America remittances in November 2024.
- Circle Internet Financial, LLCcoreFelix partners with Circle to offer electronic fund transfers (EFTs) and USDC stablecoin rails. Users authorize Felix to share identity and bank information with Circle to back their accounts; Circle's partner terms are incorporated by reference into Felix's Privacy Policy. Powers Félix's 24x7 blockchain settlement and stablecoin-funded WhatsApp remittances.
- Green Dot NetworkcoreCash funding rail for U.S.-based senders without a bank account. Depositing cash at a participating Green Dot retailer initiates a transfer to a designated Felix bank account; Green Dot may take up to 15 minutes to process the deposit. Felix assumes responsibility for completing the transfer once funds are accepted. Disclosed in Terms of Use Section 4.1.2.
- UniTellercoreFelix Technologies Inc. is an authorized agent of UniTeller. UniTeller is one of the licensed money transmitters through which Felix offers services in U.S. states where Felix is not directly licensed. UniTeller's logo appears on Felix's website footer alongside Intermex and Spectrum/Transnetwork.
- IntermexcoreFelix Technologies Inc. is an authorized agent of Intermex, which is one of the licensed money transmitters used by Felix in states where Felix is not directly licensed. Intermex's logo appears on the Felix website footer. Also referenced as a strategic partner to reduce transaction costs and enhance service offerings.
- Spectrum Global Payment Solutions, Inc. (Transnetwork), NMLS 937914coreFelix Technologies Inc. is an authorized agent of Spectrum Global Payment Solutions, Inc. (Transnetwork), NMLS 937914. Spectrum/Transnetwork is one of the licensed money transmitters used by Felix in states where Felix is not directly licensed. Spectrum's logo appears on the Felix website footer.
- WhatsApp (Meta)flagshipFelix operates entirely through WhatsApp — the entire user journey (onboarding, KYC, funding confirmation, payout confirmation, support) is delivered inside the chat interface via WhatsApp Business API to Félix's number +1 669 333-3549. This is Félix's defining distribution and product surface.
- LATAM receiving banks, mobile wallets and retail cash-pickup chains (e.g., Banorte, BBVA, Scotiabank, Bancolombia, Davivienda, Banco Atlántida, Mercado Pago, Nequi, Daviplata, Spin by OXXO, OXXO, Walmart, Coppel, Elektra, Soriana, Bodega Aurrera, Telecomm, 7-Eleven, Farmacias Guadalajara, etc.)coreFelix distributes its funded transfers to recipients via an ecosystem of LATAM payout partners — local banks, mobile wallets and retail chains — across 9 LATAM destination countries. The website lists deep links to over 40,000–50,000 cash-pickup locations and dozens of banks/wallets by country, enabling either bank/wallet deposit (in seconds) or cash pickup (in 30–60 minutes).
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
Félix competitors and assessment
Company assessmentDirect peers
- Sendwave: App-based remittance fintech (owned by WorldRemit/Zepz) targeting migrants from the U.S./Europe to Africa and parts of LATAM. Direct competitor in the digital migrant-remittance category with a similar low-fee, mobile-first proposition; geographic overlap is partial.
- WorldRemit: Digital remittance platform with extensive LATAM payout coverage (bank, wallet, cash pickup). Direct competitor in the same U.S.–LATAM corridors, similar multi-modal payout model, and overlapping customer base of migrant senders.
- Remitly: U.S.-headquartered digital remittance platform serving the same U.S.–LATAM corridor with app- and web-based flows. Closest direct competitor given overlapping customer base (U.S. Latino senders), similar pricing structure, and shared corridors; differentiates via app experience versus Félix's WhatsApp-native chat flow.
- Wise: Global money transfer platform offering cross-border transfers from the U.S. to LATAM with mid-market FX and transparent fees. Comparable as a digital-first cross-border payment rail; differs in targeting a broader global audience rather than the U.S. Latino diaspora specifically.
Others
- Intermex: U.S. money transmitter serving the U.S.–LATAM corridor and an authorized-agent partner of Félix. Functions both as a peer in the LATAM remittance category and as a strategic partner / distribution channel for Félix in non-directly-licensed U.S. states.
Emerging players
- DolarApp: LATAM-focused fintech offering USD digital accounts and cross-border payments for individuals and SMBs. Comparable as an emerging LATAM financial-platform player serving the same diaspora; differentiated by USD-account and treasury features versus pure remittance.
Broad incumbents
- Western Union: Global incumbent in cross-border money transfer with the largest agent network and dominant LATAM cash-pickup footprint. Competes head-on in U.S.–LATAM remittances; differentiates through brand, retail agent scale, and the Western Union Digital app versus Félix's WhatsApp-native flow.
- XOOM (a PayPal service): PayPal-owned digital remittance service covering U.S.–LATAM corridors with bank, wallet and cash-pickup payouts. Directly comparable in corridor coverage and pricing, with the added advantage of PayPal's brand and broader fintech ecosystem.
- MoneyGram: Established global money-transfer incumbent with significant LATAM payout network and growing direct-to-consumer digital app. Comparable in corridors, payout modalities and customer segment; brings deeper brand recognition and partner bank relationships.
Regional players
- Bitso: Latin America's largest crypto exchange and cross-border payments platform operating across Mexico, Argentina, Brazil and Colombia. Comparable as a regional LATAM cross-border payments and stablecoin-based settlement player; primary focus is LATAM-side B2B rather than U.S.-sender D2C.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Félix social profiles
Digital presenceFélix compliance and trust
Trust signalCompliance6 records
Félix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Félix leadership team
Management profileNumber of profiles
Profiles2 records
Félix funding detail
Funding detailFunding overview
Funding rounds8 records
Investors24 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Félix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Félix
What does Félix do?
Félix operates a WhatsApp-native cross-border remittance platform that lets U.S.-based users send money to bank accounts, mobile wallets, and over 40,000–50,000 cash-pickup locations across nine Latin American countries. Onboarding, KYC, funding (card, ACH, or Green Dot cash-in), FX conversion, and payout confirmation are handled entirely inside a conversational WhatsApp chat, with funds settled via stablecoin (Circle USDC) and partner rails including Mastercard Move and dLocal. Pricing is a flat per-transfer fee ($2.99 USD for bank deposits to Mexico, $4.98 USD for cash pickups) plus an FX margin, with the first transfer fee-free.
Is Félix a public or private company?
Félix is a private company. It is classified as venture growth investor backed and is currently operating.
When was Félix founded?
Félix was founded in 2020. It employs 101 to 250 people.
Where is Félix based?
Félix is headquartered in Miami, United States, in the North America region.
How does Félix make money?
Three revenue lines are on record. Transaction fees on remittances are the primary driver. The others are currency conversion margin and customer referral program payouts (net).
Who are Félix's main competitors?
Direct peers on record are Sendwave, WorldRemit, Remitly and Wise. Intermex is listed as an others. DolarApp is listed as an emerging player. Broad incumbents are Western Union, XOOM (a PayPal service) and MoneyGram. Bitso is listed as a regional player.
Does Félix have an API?
No public API is recorded for Félix.
What industry is Félix in?
Félix's product category is Cross-Border Remittance. Its primary akta.pro industry code is FSAMAIAG, Multi-Currency Accounts, Wallets & IBAN Services, with a secondary code of FSADAIAD, Crypto Remittance & Cross-Border Money Transfer Providers. Its NAICS code is 522320 and its SIC code is 6200.