Tendo
Tendo is a Philadelphia-based healthcare technology company founded in 2020 that builds AI-powered quality analytics, patient engagement software, and the Care Connect/MDsave shoppable healthcare marketplace for health systems, self-insured employers, care navigators, and patients.
- Company typePrivate
- Founded2020
- HeadquartersPhiladelphia, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Tendo does
Tendo (legally Tendo Systems Inc.) is a Philadelphia-based healthcare technology company founded in 2020 by siblings Dan and Jennifer Goldsmith that builds a configurable analytics, engagement, and marketplace platform for health systems, self-insured employers, care navigators, third-party administrators, and patients. The company assembles four product lines on a shared underlying platform: Tendo Insights (AI-powered clinical analytics for quality ranking performance across CMS Stars, Leapfrog, Vizient, and U.S. News, including Quality Documentation Intelligence and Insights Explorer predictive modeling), Tendo Outreach (patient engagement and care coordination workflows), the Care Connect / MDsave Marketplace (a shoppable healthcare marketplace offering bundled procedures with transparent pricing across 4,400+ locations, 10,500+ physicians, and 145,000+ offers in 30+ specialties), and the Tendo Platform itself (FHIR-compliant EMR integration with no-code configuration tooling). The September 2023 acquisition of MDsave for $150 million combined a nationwide shoppable marketplace with Tendo's quality analytics applications, creating an end-to-end offering that connects care discovery, quality measurement, and patient engagement.
Tendo's technology stack applies clinical natural language processing for documentation gap identification, predictive ranking models that forecast quality scores before publication, anomaly detection for revenue and quality leakage across providers and service lines, and process automation for proactive patient outreach. The company claims its AI evaluates 40x more encounters than manual review, delivers 70%+ CDI query validity, and drives quantified outcomes including a 20% increase in Elixhauser comorbidity capture, 88% increase in validated documentation opportunities, and a 3.4% net Medicare revenue uplift per star gain. The marketplace produces a 20-40% savings versus commercial rates and over $16,000 in per-treatment infusion savings. The company maintains SOC 2 Type 2 compliance and distributes through enterprise field sales to health systems plus a channel partner network of care navigators, TPAs, benefit brokers, and alternative health plan platforms including Valenze, Fijoya, Hint Health, and Sana.
Tendo generates revenue through enterprise software subscriptions for quality analytics, marketplace transaction fees on bundled procedure purchases, professional services for embedded clinical documentation specialists, and managed services for direct employer-provider contract administration. The company is privately held and venture-backed by Lux Capital (Series B lead) and General Catalyst, with a $550 million post-money valuation established at the 2021 Series B and additional capital raised in 2023 (~$118.6 million) and 2025 ($20 million from Vistara Growth). It operates from six office locations (Philadelphia HQ plus San Francisco, Salt Lake City, Nashville, San Diego, and Chicago) and has been recognized on the Forbes Top Startup Employers list for three consecutive years (2024-2026) and on TIME's World's Top HealthTech 2025 list.
Tendo firmographics
Firmographics- Name
- Tendo
- Legal name
- Tendo Systems Inc.
- Website
- https://tendo.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Tendo is a Philadelphia-based healthcare technology company founded in 2020 that builds AI-powered quality analytics, patient engagement software, and the Care Connect/MDsave shoppable healthcare marketplace for health systems, self-insured employers, care navigators, and patients.
- Ownership category
- akta.pro rank
Tendo industry classification
Industry- Product category
- Healthcare Analytics & Marketplace Software
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Health Services (8000), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Value-Based Contracting Analytics (ACO/MSSP/MA, shared savings/risk) (HLACAHAA)
- akta.pro secondary industries
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)
Keywords
Where Tendo is headquartered
LocationHeadquarters
- HQ city
- Philadelphia
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Tendo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Marketplace Transaction Fees: Tendo operates a healthcare marketplace where providers list bundled procedures and employers/patients purchase them. Revenue is generated through transaction fees on purchases made through the Care Connect marketplace. The marketplace enables providers to reach employer populations and employers to access transparent, shoppable care.
- Healthcare Analytics Software Subscription: Tendo Insights platform is sold as software to health systems for quality analytics, documentation improvement, and ranking forecasting. Revenue likely follows subscription model based on health system size or usage.
- Professional Services: Second Level Review Services provide embedded clinical documentation specialists who partner with health system CDI teams. Expert services complement the software platform.
- Direct Contracting Administration: Care Connect enables direct employer-provider contracting. Tendo handles administration from contracting to implementation, payment adjudication, and account management, likely generating fees for this managed service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Healthcare Organizations |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Tendo product offering
Product offeringCore offering
Tendo provides a healthcare technology platform combining AI-powered clinical analytics (Tendo Insights), patient engagement tools (Tendo Outreach), and a two-sided shoppable healthcare marketplace (Care Connect/MDsave) that enables health systems to improve quality rankings, self-insured employers to offer transparent bundled care, and patients to shop for procedures at upfront prices. The platform is built on configurable infrastructure with EMR integration and no-code tooling.
Product overview
Tendo is a healthcare technology platform company offering a unified portfolio of software applications and analytics products. The core architecture consists of the Tendo Platform (configurable infrastructure with EMR integration and no-code tooling) supporting three main application suites: Tendo Insights (AI-powered clinical analytics and quality performance intelligence comprising Quality Documentation Intelligence, Insights Explorer, and Analytics Engine), Tendo Outreach (patient engagement and care coordination), and Care Connect/MDsave Marketplace (shoppable healthcare marketplace for bundled procedures with price transparency). These products work together to provide end-to-end patient engagement from seeking care through documentation improvement and quality performance tracking.
Differentiator
Problem solved
Functional benefit
Brands
- Tendo Insights: AI-powered clinical analytics platform for quality performance intelligence, helping health systems improve quality rankings and documentation
- Tendo Outreach
- Care Connect
- Tendo Platform
- Quality Documentation Improvement (QDI)
- MDsave
Products and services
- Tendo Insights
Quantifiable outcome
- 40x more encounter analysis than manual teams
- +7 more outcomes
Companies that use Tendo
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Tendo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability6 records
Feature8 records
Tendo partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- MedefycoreStrategic partnership combining Medefy's care navigation platform with Tendo's direct-contract marketplace. Medefy Care Guides direct members to bundled procedures at 20-40% below commercial rates. Partnership serves 650,000+ lives and spans 30+ specialties nationwide.
- MDsavecoreTendo acquired MDsave in September 2023 for $150 million to create a comprehensive platform for patient engagement and shoppable care. The acquisition combined MDsave's nationwide healthcare marketplace with Tendo's technology platform, enabling end-to-end patient experience from seeking care to care management. Deal closed in October 2023.
- InfuCare RxcoreInfuCare Rx joined Tendo Marketplace as national infusion care provider. Offers 20+ infusion nursing offices, home services across 50 states, treating 300+ conditions. Demonstrated cost savings of $16,000+ per infusion treatment compared to hospital settings.
- HIPnationminorHIPnation partnered with Tendo Marketplace to expand access for alternative health plan members to shoppable, bundled healthcare services.
- OrthoForum Value NetworkminorPartnership powering growth in ambulatory care through OrthoForum Value Network, expanding access to orthopedic procedures in Tendo Marketplace.
- ValenzeminorAlternative health plan partner integrated with Tendo Care Connect marketplace for employer benefits.
- FijoyaminorBenefit platform partner integrated with Tendo Care Connect for employer healthcare benefits.
- Hint HealthminorDirect care benefit platform partner integrated with Tendo marketplace.
- SanaminorHealth plan partner using Tendo marketplace for employer benefits delivery.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Tendo competitors and assessment
Company assessmentDirect peers
- Healthcare Bluebook: Healthcare price-transparency and shoppable-care platform for employers and patients — directly overlaps with Care Connect's bundled-procedure shopping value proposition.
- Health Catalyst: Health-system-focused data and analytics platform with quality, cost, and performance measurement modules overlapping Tendo Insights; sold to similar enterprise hospital buyers.
- Arcadia: Healthcare analytics platform purpose-built for value-based care, including risk adjustment and quality measurement — competing directly with Tendo Insights in the health-system segment.
- Castlight Health: Employer-focused healthcare navigation and transparency platform that connects employees with quality, cost-transparent care — comparable in employer-buyer go-to-market motion.
Broad incumbents
- Premier Inc. Large healthcare improvement and analytics company serving hospitals with quality benchmarking, supply chain, and performance services — overlapping with Tendo's quality and ranking analytics.
- Optum (UnitedHealth Group): Diversified healthcare analytics, care navigation, and employer-services giant with overlapping quality analytics, care navigation, and direct-contract capabilities.
- Included Health: Integrated virtual care, navigation, and cost-transparency platform sold primarily to employers and payers — overlapping with Care Connect's employer-facing value proposition.
Emerging players
- Amino Health: Healthcare shopping and navigation platform focused on self-insured employers, with comparable marketplace and bundled-procedure buying functionality.
- Clarify Health: Enterprise analytics platform combining claims and clinical data for health-system performance measurement — adjacent functionality to Tendo Insights for quality and ranking intelligence.
Regional players
- Sema4: Health data and analytics company (now focused on gene and oncology analytics); partial overlap in clinical-data-driven hospital intelligence use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Tendo social profiles
Digital presenceTendo compliance and trust
Trust signalCompliance1 record
Tendo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tendo leadership team
Management profileNumber of profiles
Profiles12 records
Tendo subsidiaries and ownership
Company hierarchySubsidiaries1 record
Tendo funding detail
Funding detailFunding overview
Funding rounds5 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tendo M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tendo
What does Tendo do?
Tendo provides a healthcare technology platform combining AI-powered clinical analytics (Tendo Insights), patient engagement tools (Tendo Outreach), and a two-sided shoppable healthcare marketplace (Care Connect/MDsave) that enables health systems to improve quality rankings, self-insured employers to offer transparent bundled care, and patients to shop for procedures at upfront prices. The platform is built on configurable infrastructure with EMR integration and no-code tooling.
Is Tendo a public or private company?
Tendo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Tendo founded?
Tendo was founded in 2020. It employs 101 to 250 people.
Where is Tendo based?
Tendo is headquartered in Philadelphia, United States, in the North America region.
How does Tendo make money?
Four revenue lines are on record. Marketplace Transaction Fees are the primary driver. The others are healthcare Analytics Software Subscription, professional Services and direct Contracting Administration.
Who are Tendo's main competitors?
Direct peers on record are Healthcare Bluebook, Health Catalyst, Arcadia and Castlight Health. Broad incumbents are Premier Inc., Optum (UnitedHealth Group) and Included Health. Emerging players are Amino Health and Clarify Health. Sema4 is listed as a regional player.
Does Tendo have an API?
Yes. Care Connect's API allows integration with existing benefit platforms and TPA systems for seamless incorporation of the marketplace into user interfaces. No public API documentation, SDK, or developer portal referenced.
What industry is Tendo in?
Tendo's product category is Healthcare Analytics & Marketplace Software. Its primary akta.pro industry code is HLACAHAA, Value-Based Contracting Analytics (ACO/MSSP/MA, shared savings/risk), with a secondary code of HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows). Its NAICS code is 54151 and its SIC code is 8000.