Phenom

What Phenom does

Phenom People, Inc. is a Philadelphia-headquartered, privately held applied AI company that builds an Intelligent Talent Experience platform for the hire-to-retire lifecycle. The platform is organized into experience suites for Candidates, Recruiters, Hiring Managers, Employees, HR and HRIT, plus a dedicated High-Volume Hiring solution, and is powered by a proprietary Applied AI stack (Phenom X+) that combines engines, X+ domain ontologies, Agentic AI, generative AI and the Hypercell operating model. Capability modules include a personalized Career Site, CMS, Chatbot, Video Hub, Talent CRM, Campaigns, SMS, X+ Screening, Automated Interview Scheduling, Interview Intelligence, Direct Sourcing, Hiring Assistant, Pre-Hire Assessments, Talent Marketplace, Career Pathing, Employee Relationship Management, Succession Planning, Talent Analytics, an AI Voice Agent, a Candidate Fraud Detection Agent, and an HRIT suite (HRIT Hub, AppTrail audit, Flow Studio, Forms, Application Performance Monitoring).

Phenom makes money primarily through multi-year, quote-based SaaS subscriptions to the Intelligent Talent Experience platform, augmented by Global Professional Services, Customer Care, Training & Certification and Customer Value services. Distribution is enterprise field sales (Book a Demo / RFP funnel) supported by a channel and integration ecosystem including a Deloitte Strategic Alliance, SAP Endorsed App on the SAP Store, ServiceNow AI Platform integration (ServiceNow Store summer 2026), and Featured Integrations with Workday, UKG, ADP and TalentEXP. The company serves roughly 1,000 global customers including more than 15% of the Fortune 500 across healthcare, manufacturing, transportation & logistics, financial services, retail & hospitality, technology, energy & utilities and public sector verticals, with a particularly strong foothold in high-volume frontline hiring use cases. Self-serve entry points (community portal, free tools, AI Agent chat) exist for awareness, but the full platform remains enterprise-led. Phenom operates globally across the United States, India (Bengaluru and Hyderabad engineering hubs), Israel, the Netherlands, Germany, the United Kingdom, France and Canada, supported by an FY26-acquired portfolio of companies (Tandemploy, Tydy, EDGE, Included, Be Applied, Plum) that have expanded its capabilities in onboarding, resource management, people analytics, cognitive assessment and psychometric talent assessment.

Name

Phenom

Legal name

Phenom People, Inc.

Website

https://phenom.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Phenom is a Philadelphia-based applied AI company that sells an enterprise Intelligent Talent Experience platform covering hire-to-retire, serving roughly 1,000 global customers including more than 15% of the Fortune 500 via SaaS subscriptions and professional services.

Ownership category

akta.pro rank

Product category

Talent Intelligence Platform

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Talent Acquisition (Recruiting) & Applicant Tracking (ATS) (BPACAPAD)

akta.pro secondary industries

Learning Management (LMS) & Talent Development (BPACAPAG), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Enterprise Foundation Model Integration & APIs (Connectors, Governance, Deployment) (HDAAACAO)

Keywords

• Talent acquisition software
• Talent intelligence platform
• Applied AI HR
• Talent management software
• Recruitment automation platform

Headquarters

HQ city

Ambler

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (Intelligent Talent Experience Platform): Primary recurring revenue from subscriptions to the Intelligent Talent Experience platform delivered via annual or multi-year enterprise contracts; quote-based, not publicly disclosed. Platform includes modules for Talent Acquisition, Talent Management, HRIT, and Phenom AI; >500 leading global brands cited as customers.
2. Global Professional Services: Revenue from Global Professional Services, Global Customer Care, Training & Certification, and Customer Value services that support implementation, configuration, change management, and continuous optimization for enterprise customers (e.g., Falcon Rapid Delivery Model that implemented Phenom at SSM Health in 5 weeks).
3. Partner Channel Resale (SAP/Workday/ServiceNow): Indirect revenue via SAP Store as an SAP Endorsed App and forthcoming ServiceNow Store listing, plus Workday/UKG/ADP integration ecosystems; over 100 customers already use the integrated Phenom-SAP platform. Co-sell motions drive incremental platform deals through partner ecosystems.

Pricing tiers

Go-to-market motion5 records

Distribution channels5 records

Marketing channels10 records

Core offering

Phenom builds an AI-powered Intelligent Talent Experience platform that helps enterprises attract, hire, develop, and retain talent. The platform combines Phenom X+ Ontologies, AI agents, generative AI, and a Hypercell operating model to deliver candidate, recruiter, manager, HR and HRIT experiences on a single integrated infrastructure with bi-directional sync to Workday, SAP, UKG, and ADP.

Differentiator

Problem solved

Functional benefit

Brands

• Phenom Applied AI: The foundational AI infrastructure brand powering the Intelligent Talent Experience platform, comprising engines, ontologies, agents, and the X+ AI toolbox across the talent lifecycle.
• Phenom Intelligent Talent Experience
• Phenom Studios

Products and services

• Phenom Intelligent Talent Experience Core AI-powered platform connecting people, data, and interactions across the entire talent lifecycle, powering Candidate, Recruiter, Hiring Manager, Employee, HR, and HRIT experiences on a single ontology-driven infrastructure.
• Phenom Applied AI (Phenom X+) Foundational AI infrastructure combining engines, ontologies, agents, and generative AI that powers personalization, fit scoring, talent discovery, intelligent automation, and ethical AI across the talent experience platform.
• Phenom Candidate Experience Suite that attracts best-fit candidates and builds talent pipelines through personalized content, chat, video, and events, including Personalized Career Site, CMS, Chatbot, University Recruiting, Video Hub, and Recruitment Events.
• Phenom Recruiter Experience Suite that helps recruiters discover candidates, build pipelines, and convert best-fit talent faster, including Talent CRM, Campaigns, SMS & 1:1 Messaging, AI Insights, X+ Screening, Automated Interview Scheduling, Interview Intelligence, and Direct Sourcing.
• Phenom Employee Experience Suite that empowers employees to advance careers and develop skills within the organization, including Talent Marketplace, Career Pathing, Gigs, Referrals, Employee Resource Groups, and Mentoring.
• Phenom Manager Experience Suite that enables hiring managers and people managers to make data-driven decisions, including Hiring Manager, Talent Analytics, and People Manager.
• Phenom HR Experience Suite that aligns employee development with company goals via Skills Intelligence for Career Pathing, Employee Relationship Management, Succession Planning, and Career Framework.
• Phenom HRIT Experience Suite that lets HRIT teams own platform configurations independently, including HRIT Hub, Application Performance Monitoring, AppTrail, Phenom Forms, Flow Studio, Integrations, and Service Hub.
• Phenom High-Volume Hiring Solution for high-volume and front-line staffing targets up to 90% more efficiently with AI-led automation, including Hiring Assistant, One-Way Interviews, Pre-Hire Assessments, and Automated Workflows.
• Phenom Onboarding Accelerates new hire productivity with personalized journeys, automated task management, and seamless integration (integrated with Tydy capabilities acquired in July 2024).
• Phenom Talent Marketplace Centralized employee portal for applying to internal roles and discovering learning, development, gig, mentor, and employee resource group opportunities, powered by Phenom's skills ontology.
• Phenom Career Pathing Uses Phenom's skills ontology to rapidly deploy role architectures and personalized career paths with skill gap analysis, enabling career development, dynamic skills architecture, and personalized learning.
• Phenom Succession Planning Uses AI recommendations to identify high-potential employees, map successors to critical roles, run risk assessments, and accelerate development of backup candidates.
• Phenom Talent CRM CRM that lets recruiters build, engage, and track talent pipelines with dynamic lists, fit scoring, and AI-driven actionable insights; recognized with the Best Use of AI in HR award in 2024.
• Phenom AI Voice Agent / Conversational Voice Screening Agent Autonomous AI Voice Agent that performs proactive candidate screening calls, structured interviews, and real-time response capture; pilot with Baylor Scott & White showed 8x more candidates screened with 76% less recruiter time per requisition.
• Phenom Candidate Fraud Detection Agent Industry-first agentic AI fraud detection that analyzes voice, behavior, and response patterns in real time, probes for depth and context, and cross-references applications to flag the same candidate applying under different names.
• Enterprise Talent Optimization & Work Redesign AI capability announced at IAMPHENOM Europe that optimizes talent allocation across business strategy and execution, connecting business goals with workforce planning.

Quantifiable outcome

• 89% decrease in time to fill while improving retention
• +22 more outcomes

Named customers54 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability18 records

Feature10 records

Partnerships

14 partnerships are on record, tiered flagship, core and minor.

• ServiceNowflagshipStrategic or Co-development Partner · 1 June 2026Phenom and ServiceNow announced a collaboration to integrate Phenom's AI hiring agents into the ServiceNow AI Platform, enabling hiring managers to autonomously handle intake meetings, job description generation, sourcing, screening, and interview scheduling within the ServiceNow workflow. Built on A2A and MCP open standards; ServiceNow's AI Control Tower provides governance; the combined offering will be available through the ServiceNow Store starting summer 2026.
• Plum (acquired)flagshipStrategic or Co-development Partner · 1 April 2026Phenom acquired Plum (Kitchener-Waterloo-based psychometric talent assessment firm founded in 2012) to verify human behaviour in AI-era hiring. Plum's Role Model technology maps behavioural blueprints against 40,000+ real-world jobs and delivers candidate performance predictions with accuracy 4x that of resume screening alone. All Plum employees joined Phenom's 1,600-person team; marked Phenom's third 2026 acquisition.
• Bright TalentcoreImplementation/ SI/ Consulting Partner · 1 February 2026Bright Talent, Inc. became an official Consulting & Integration Readiness Partner for Phenom's platform, enabling Bright Talent to deliver full-scale consulting and implementation support across discovery, configuration, implementation, change management, and continuous optimization phases for Phenom's AI platform.
• Be Applied (acquired)flagshipStrategic or Co-development Partner · 1 February 2026Phenom acquired Be Applied, a London-based AI-driven cognitive assessment solution led by CEO and Chair Khyati Sundaram, integrating adaptive evidence-based assessments (tested across millions of candidates) into Phenom's AI platform to enable enterprise-scale skills-first hiring and skills mapping across the talent lifecycle. Deal amount undisclosed.
• Included (acquired)coreStrategic or Co-development Partner · 1 January 2026Phenom acquired Included, a Seattle-based AI-native agentic people analytics platform founded in 2021, marking its seventh acquisition; Included's proprietary algorithms and natural language AI insights framework were integrated into Phenom's Applied AI platform to deliver unified people analytics, predictive intelligence and AI-generated insights. CEO Mahe Bayireddi outlined three acquisition criteria: strong underlying infrastructure, vertical depth in specific industries, and operational efficiency improvements.
• SAPflagshipStrategic or Co-development Partner · 1 June 2025Phenom's Intelligent Talent Experience platform became an SAP Endorsed App on the SAP Store, expanding its partnership with SAP to help SAP SuccessFactors users attract, engage, and hire talent more efficiently. Over 100 customers already use the integrated Phenom-SAP platform; the integration delivers conversational AI, automated scheduling, and hyper-personalized career sites within the SAP ecosystem.
• DeloitteflagshipStrategic or Co-development Partner · 1 March 2025Phenom and Deloitte announced a Strategic Alliance to unlock workforce potential, combining Deloitte's advisory services with Phenom's AI-powered Intelligent Talent Experience platform to help enterprises transform hiring, development and retention strategies.
• EDGE (acquired)coreStrategic or Co-development Partner · 1 February 2025Phenom acquired EDGE, a Bengaluru-based resource management and talent mobility platform, to enhance its AI-powered resource planning solutions for the global capability center market and bolster its workforce intelligence capabilities; supports Phenom's India expansion and verticalization strategy.
• Tydy (acquired)coreStrategic or Co-development Partner · 1 July 2024Phenom acquired Tydy, a human resources technology company focused on onboarding experiences, integrating Tydy's onboarding, compliance and employee data management capabilities into the Phenom platform across multiple countries; reported as Phenom's 5th acquisition.
• Tandemploy (acquired)minorStrategic or Co-development Partner · 1 February 2022Phenom announced the acquisition of Tandemploy, an employee experience innovator, on February 2, 2022, to enhance its talent experience platform.
• WorkdaycoreTechnology or IntegrationWorkday is a Featured Integration on Phenom's Marketplace, with bi-directional data sync between Phenom and Workday HCM/ATS so customers can extend their existing Workday stack with Phenom's AI hiring, talent marketplace, and workforce intelligence capabilities.
• UKGcoreTechnology or IntegrationUKG is a Featured Integration on Phenom's Marketplace, enabling Phenom's AI hiring, talent marketplace and workforce intelligence capabilities to interoperate with UKG HR/HRIS systems.
• ADPcoreTechnology or IntegrationADP is a Featured Integration on Phenom's Marketplace, enabling Phenom's Intelligent Talent Experience to interoperate with ADP HCM and workforce management systems.
• VyondminorGTM or Marketing PartnerVyond is featured as a launch partner in Phenom's new Marketplace and Partner Program alongside Deloitte and SAP, with co-marketing and increased partner visibility for the joint offering.

Scale indicators15 records

Recent moves8 records

Expansion highlights8 records

Direct peers

• iCIMS: iCIMS is a leading enterprise Talent Acquisition platform offering ATS, Candidate Relationship Management, CRM and onboarding. It is the closest direct competitor to Phenom's Intelligent Talent Experience platform in serving large enterprise hiring teams.
• Greenhouse: Greenhouse provides an enterprise ATS and hiring platform with structured interviewing and CRM capabilities. It competes head-to-head with Phenom in mid-market and enterprise Talent Acquisition, with overlapping product modules.
• SmartRecruiters: SmartRecruiters offers a global Talent Acquisition Suite with ATS, CRM, candidate experience and marketplace integrations. It directly competes with Phenom in enterprise Talent Acquisition and global hiring.
• Eightfold AI: Eightfold AI provides a Talent Intelligence Platform using AI for talent acquisition, talent management, employee reskilling and workforce planning. It competes with Phenom's Fit Score, Talent Marketplace and Career Pathing capabilities in enterprise HR AI.
• Beamery: Beamery is a Talent Lifecycle Platform covering candidate relationship management, talent acquisition and internal mobility. It overlaps with Phenom's Talent CRM, Talent Marketplace and skills-based capabilities for enterprise HR.
• Avature: Avature provides a configurable Talent Acquisition and Talent Management suite with strong CRM, onboarding and internal mobility modules. It competes with Phenom in enterprise-grade customizable HR platforms.
• HireVue: HireVue specializes in AI-driven video interviewing, assessments and pre-hire evaluation. It is most comparable to Phenom's X+ Screening, Interview Intelligence, and conversational Voice Screening Agent modules.

Broad incumbents

• Workday: Workday is the dominant enterprise HCM and financial management cloud with embedded Talent Acquisition and Talent Management. It is both a strategic Phenom integration partner (bi-directional sync) and a broad incumbent whose own AI roadmap could compete with Phenom's agentic layer.
• SAP SuccessFactors: SAP SuccessFactors is the HCM and talent management suite from SAP, serving global enterprises. Phenom's SAP Endorsed App status on the SAP Store positions SuccessFactors as both a major distribution channel and a broad incumbent competing for HR AI wallet.
• Cornerstone OnDemand: Cornerstone provides a broad Talent Development and Talent Management suite including learning, performance, recruiting and mobility. It overlaps with Phenom's Talent Marketplace, Career Pathing and Learning modules for enterprise workforce development.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PhenomTXM
• Facebookfacebook.com/PhenomTXM
• LinkedInlinkedin.com/company/phenompeople

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries6 records

Funding overview

Funding rounds5 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A9 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phenom