Integral Health

What Integral Health does

Integral Health is a private, for-profit behavioral health infrastructure company founded in 2023 and headquartered in Buffalo, New York. The company delivers the Collaborative Care Model (CoCM) as an embedded, full-stack service to primary care groups, ACOs/IPAs, health plans, and specialty care groups. Its core value proposition combines clinical staffing (300 psychiatric clinicians and behavioral care managers across 37 states and 31 outpatient offices) with an AI-powered care coordination platform called Nightingale.AI, which manages patient registries using PHQ-9 and GAD-7 measurement-based care, prompts outreach, drafts documentation, and routes patients for psychiatric consultation while flagging safety risks for human review.

The Nightingale.AI platform integrates with major EHR systems including Epic, athenahealth, Cerner, eClinicalWorks, Practice Fusion, MedGen, MDLand, and MEDENT via HL7 and FHIR standards, surfacing behavioral health data within existing clinician workflows. Integral Health operates under HIPAA and HITECH compliance frameworks with BAA-governed PHI handling and HIPAA-eligible cloud infrastructure. AI capabilities are applied across process automation, predictive analytics, anomaly detection, and knowledge retrieval, but the AI is governed as a human-in-the-loop system that never makes clinical decisions independently.

Integral Health generates revenue primarily through CoCM CPT billing (codes 99492-99494, G2214, and 99484) covered by Medicare, Medicaid, and commercial payers, supplemented by value-based care arrangements tied to ACO shared-savings, HEDIS, and Stars quality measures. The company reports 72% enrollment conversion, 88% of members achieving significant reduction in depression/anxiety symptoms, and 95% five-star patient reviews. The company closed a $3M funding round in April 2025 and announced a flagship partnership with Independent Health in March 2026 covering 300,000 members. Co-founders MJ Chey (CEO) and Vladimir Shin (CTO) lead the company with advisory support from Saeju Jeong, Lisa Brubaker, and Dr. Michael Cropp.

Name

Integral Health

Legal name

Integral Health

Website

https://integralhealth.me

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Integral Health is a private behavioral health infrastructure company that delivers the Collaborative Care Model combined with its Nightingale.AI care coordination platform to primary care groups, ACOs/IPAs, health plans, and specialty care providers across 37 U.S. states, billing through standard CoCM CPT codes and serving over 300,000 members via its Independent Health partnership.

Ownership category

akta.pro rank

Product category

Behavioral Health Integration Services

NAICS

All Other Outpatient Care Centers (621498), Ambulatory Health Care Services (621)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYHLAFACAO

Integrated Behavioral Health in Primary Care (Collaborative Care)

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYHLALAEAC

Integrated Behavioral Health (Collaborative Care) Platforms

Healthcare & Life Sciences/Telehealth Platforms/Behavioral & Mental Health Teletherapy Platforms

SECONDARYHLACAHAD

Care Management & Coordination Platforms (case/disease management workflows)

Healthcare & Life Sciences/Digital Health & Health IT/Population Health Management & Value-Based Care Analytics

SECONDARYHLACAHAA

Value-Based Contracting Analytics (ACO/MSSP/MA, shared savings/risk)

Healthcare & Life Sciences/Digital Health & Health IT/Population Health Management & Value-Based Care Analytics

SECONDARYHLAFAGAM

Integrated Primary Care in Behavioral Health Settings

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

Keywords

• Behavioral health integration
• Collaborative care model
• AI care coordination
• Value-based behavioral health
• Primary care behavioral health

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Collaborative Care Model (CoCM) Reimbursement: CoCM is billed monthly using CPT codes 99492 (initial month), 99493 (subsequent months), 99494 (add-on for additional time), G2214 (shorter increments), and 99484 (general BHI). Medicare, Medicaid, and a growing list of commercial payers cover these codes. Integral Health manages time tracking, coding, and revenue-cycle work. The model is designed to be financially sustainable and largely self-funding rather than a net new cost center for partner practices.
2. Value-Based Care and Population Health Outcomes: Supports shared-savings, ACO, and risk-based contracts by improving outcomes, closing behavioral health quality gaps for HEDIS and Stars measures, and producing population-level reporting. Reduces total cost of care by treating behavioral health conditions early to avoid downstream costs like avoidable ED visits and inpatient admissions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Integral Health delivers a full-stack behavioral health solution that embeds the Collaborative Care Model (CoCM) into primary care workflows, combining clinical staffing (behavioral care managers and consulting psychiatrists) with its proprietary Nightingale.AI care coordination platform. The offering includes population health programs (High Risk Population Management, Rising/Low Risk Population Management, Collaborative Care Program, Behavioral Health Quality Measures Improvement), measurement-based care tracking via PHQ-9 and GAD-7, EHR integration, revenue cycle management, and CoCM billing support for primary care groups, ACOs/IPAs, health plans, and specialty care groups.

Product overview

Integral Health offers a full-stack behavioral health solution centered on its AI-powered Nightingale.AI care coordination platform working alongside trained Behavioral Care Managers. The core offering combines the Collaborative Care Model (CoCM) — an evidence-based team approach integrating PCP, behavioral care managers, and consulting psychiatrists — with population health management programs. The technology platform integrates with major EHR systems (Epic, athenahealth, Cerner, eClinicalWorks, and others) to surface behavioral health data where clinicians already work. The company provides clinical staffing, administrative support, revenue cycle management, and measurement-based care using PHQ-9 and GAD-7 instruments for outcomes tracking.

Differentiator

Problem solved

Functional benefit

Products and services

• Nightingale.AI AI-powered care coordination platform that supports the behavioral health program by surfacing patients overdue for follow-up, prompting timely outreach, drafting documentation, and routing patients to psychiatric consultation. Operates with a human-in-the-loop governance model where licensed clinicians review and finalize everything drafted.
• Behavioral Health Program Outcome-based behavioral health programs tailored to population needs, delivering High Risk Population Management, Rising and Low Risk Population Management, Collaborative Care Program, and Behavioral Health Quality Measures Improvement through integrated clinical teams and AI-powered coordination.
• Collaborative Care Model (CoCM) Evidence-based team-based approach treating common behavioral health conditions in primary care. Combines PCP, Behavioral Care Manager, and consulting psychiatrist working as one team with a shared registry tracking every patient to measurable symptom improvement using PHQ-9 and GAD-7 instruments. Delivered for primary care groups, ACOs/IPAs, health plans, and specialty care groups.
• Behavioral Care Manager Services Clinical staffing service providing board-certified psychiatrists, licensed behavioral care managers, and psychiatric consultants embedded into primary care practices for diagnosis, therapy, medication management, and care coordination support as part of the Collaborative Care Model.

Quantifiable outcome

• 72% enrollment rate (Identification to Appointment)
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability6 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and flagship.

• Independent HealthcoreStrategic or Co-development Partner · 18 March 2026Integral Health partnered with Independent Health to provide comprehensive behavioral health services and support to a community of 300,000 health plan members. The partnership expands access to integrated behavioral health care within Independent Health's member ecosystem, leveraging Integral Health's collaborative care model and Nightingale.AI technology platform.
• 43NorthflagshipGTM or Marketing Partner · 16 October 2025Integral Health was named as a finalist in the 11th annual 43North startup competition, competing for one of five $1 million investments. The company also advanced to the semifinals stage of the competition. 43North is a flagship startup competition that provides capital investment and visibility to high-potential companies.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Quartet Health: Value-based behavioral health integration platform connecting primary care providers with mental health services. Directly comparable to Integral Health in CoCM delivery model, payer/provider partnership approach, and population health outcomes focus.
• Eleanor Health: Value-based mental health and substance use care provider operating in partnership with health plans and provider groups. Comparable in its integrated clinical-services-plus-population-health model targeting risk-bearing partners.
• Iris Telehealth: Specialty telepsychiatry provider partnering with health systems, primary care clinics, and ACOs to deliver psychiatric consultation and integrated behavioral health. Directly comparable staffing-network model for primary care-embedded BH.
• Ophelia: Virtual opioid use disorder and behavioral health treatment provider working with health plans and primary care. Comparable in payer-partnered, measurement-based care approach and CoCM-adjacent care delivery.
• Valera Health: Behavioral health integration provider offering collaborative care and measurement-based care to primary care practices, ACOs, and health plans. Closest direct comparable to Integral Health's CoCM delivery and EHR-integrated workflow model.

Broad incumbents

• Spring Health: Enterprise mental health benefits platform offering therapy, coaching, medication, and care navigation to employer and health plan populations. Broader scope than Integral Health but competes for the same risk-bearing payer contracts.
• Lyra Health: Mental health benefits provider delivering therapy, coaching, and medication management to employer-sponsored populations. Overlaps with Integral Health in behavioral health integration for risk-bearing sponsors but at significantly larger scale.
• Headspace Health (Ginger): Combined mental health platform offering therapy, coaching, and self-care content to employer and health plan populations. Competes for the same B2B2C payer relationships but with a consumer-coaching emphasis rather than primary care integration.

Emerging players

• Talkiatry: In-network psychiatric services platform delivering medication management and therapy via telehealth to patients and partners. Comparable in clinician-network scale-up but focuses on direct psychiatric care rather than full CoCM integration.
• Meru Health: Digital behavioral health provider delivering measurement-based, clinician-led treatment programs for depression and anxiety with health plan partnerships. Comparable measurement-based care approach and payer-channel GTM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/99376214

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integral Health