heva

What heva does

heva (legal name HEVA Inc.) is an AI-native vertical SaaS and two-sided marketplace focused on cross-border medical tourism, connecting independent healthcare providers in Latin America — primarily Mexico, the Dominican Republic, and Colombia — with international patients, predominantly from the United States and Canada, seeking elective procedures such as cosmetic surgery, dental, bariatric, orthopedic, ophthalmology, fertility, and aesthetic treatments at 50-80% cost savings versus US prices. The platform comprises two surfaces: heva for Providers, a sales-led B2B practice management surface offering AI-powered matching, 24/7 multilingual AI patient engagement (text and voice), intelligent cross-time-zone scheduling, secure multi-currency payment processing with built-in loss prevention and Buy Now Pay Later financing, adaptive intake forms, and reputation-building tools; and heva for Patients, a self-serve consumer discovery surface with verified provider credentials, authentic patient reviews, transparent pricing, and an embedded Google Maps destination browser.

Revenue mechanics combine (a) a recurring subscription paid by providers on monthly or annual auto-renewal (pricing confidential and not publicly disclosed) with (b) a 5-10% transaction markup on patient payments facilitated through the platform's Stripe-integrated payment rail, where heva remits the provider's stated charge amount to the provider and retains the service fee spread. Go-to-market is hybrid: sales-led demo cycles for mid-market providers, self-serve web for patients, and founder-led in-person relationship building in destination markets (documented Mexico City and Dominican Republic engagement weeks). The company claims outcomes including 150% average increase in patient conversions for providers, 2x first-year ROI, 15+ hours saved weekly on administrative tasks, and a 4.8/5 average patient rating on the platform.

heva was founded in 2024 by Héctor Terrero (CEO, ex-Apple AI engineer with prior RAG and generative AI experience) and Varun Annadi (Co-Founder and Advisor, ex-Google/Apple/Stryker/Noom, Harvard MBA), is a Delaware C-corporation headquartered in New York, NY, completed the Techstars NYC '24 accelerator, filed an SEC Form D in December 2025 for a private placement of approximately $3.1 million, and is backed by a disclosed investor syndicate including Flybridge, Collide Capital, Benchstrength, Spice Capital, The MBA Fund, Meridian Ventures, Bharat Biotech, and Techstars.

Name

heva

Legal name

HEVA Inc.

Website

https://heva.co

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Short description

heva is an AI-native vertical SaaS and marketplace that connects independent healthcare providers in Latin America (Mexico, Dominican Republic, Colombia) with US and Canadian medical tourists seeking elective procedures, monetizing via provider subscriptions and a 5-10% transaction markup on cross-border patient payments.

Ownership category

akta.pro rank

Product category

Medical Tourism Platform

NAICS

Custom Computer Programming Services (541511), General Medical and Surgical Hospitals (6221)

akta.pro primary industry

International/Medical Tourism Hospital Systems (HLAFAAAN)

akta.pro secondary industries

Appointment Scheduling & Online Booking (HLACADAA), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

Keywords

• Medical tourism platform
• Healthcare practice management
• AI patient matching
• Cross-border payments
• Clinic SaaS software

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Others

Revenue model

1. Provider Platform Subscription: Recurring subscription fee paid by healthcare providers to heva. Subscription auto-renews on a monthly or annual cadence (cadence selected at checkout), with pricing displayed at checkout or on invoice. Pricing is confidential and not publicly disclosed.
2. Patient Transaction Service Fee (Markup): A 5%–10% markup applied to payment transactions facilitated on the heva platform and paid by the patient. heva remits to the provider the provider's stated charge amount for the transaction.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

heva operates an AI-native, two-sided SaaS platform for medical tourism: 'heva for Providers' gives clinics and doctors subscription-based AI-powered practice management (AI-driven patient matching, 24/7 multilingual AI patient engagement, intelligent scheduling, secure multi-currency payments, smart intake forms, reputation tools); 'heva for Patients' lets international patients discover verified providers abroad, read authentic reviews, and book procedures with transparent pricing. heva earns a recurring provider subscription and a 5%–10% patient transaction fee markup.

Product overview

heva operates a single AI-native healthcare platform structured as a core platform with two main user surfaces — heva for Providers and heva for Patients — augmented by integrated features including the AI-Powered Patient Nurturing chatbot, AI-Powered Provider Matching, Care Coordination & Intelligent Scheduling, Secure Cross-Border Payments, Smart Document Management, and Provider Reputation Building. Together these products form an end-to-end practice management and patient acquisition system for medical tourism, with heva for Providers as the B2B practice-management surface and heva for Patients as the consumer-facing discovery and booking surface, both powered by the same AI matching, multilingual engagement, and payment rails.

Differentiator

Problem solved

Functional benefit

Products and services

• heva for Providers

Quantifiable outcome

• 50–80% average cost savings for patients vs. U.S. prices
• +7 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability10 records

Feature7 records

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bookimed: Bookimed is a global medical tourism marketplace that connects patients with clinics across dozens of countries and specialties. It is a direct competitor to heva's two-sided patient/provider model, with a much larger established provider network and brand.
• Medical Departures: Medical Departures operates a medical tourism marketplace focused on dental, cosmetic, and bariatric procedures in Mexico, Thailand, and other destinations — the same corridors and specialties heva targets. Comparable in patient/provider matching and verified-provider positioning.
• WhatClinic: WhatClinic is a clinic comparison and booking platform operating across multiple countries and treatment categories, including cross-border medical tourism. It directly overlaps with heva's patient-facing discovery, pricing transparency, and review-driven provider selection.
• Dental Departures: Dental Departures is a dental-tourism marketplace focused on cross-border dental procedures in Mexico, Costa Rica, and Thailand. It overlaps with heva on Latin America corridors, dental procedures, and verified-provider positioning, making it a strong direct peer.
• Medigo (BookingHealth): Medigo (now part of BookingHealth) is a medical travel platform that books treatment packages for patients abroad, with provider verification and patient support services. It is comparable to heva on the patient-facing cross-border booking and trust-verification layer.

Broad incumbents

• Zocdoc: Zocdoc is the largest U.S. doctor-discovery and appointment-booking marketplace. While it does not operate cross-border, it is comparable to heva on the AI-enabled doctor matching, scheduling, and patient-review surface, and represents the broader U.S. healthcare SaaS competitive set.
• Practo: Practo is a global digital health platform combining doctor discovery, booking, telemedicine, and practice management tools. It is comparable to heva's provider SaaS + patient marketplace design, though Practo's footprint and capital base are substantially larger.

Regional players

• Doctolib: Doctolib is Europe's leading healthcare SaaS platform for doctor booking, scheduling, and practice management. Comparable to heva on the SaaS-practice-management surface, though Doctolib does not currently operate cross-border or in the medical tourism corridor.

Emerging players

• Anterior: Anterior is an AI-native healthcare administrative automation company that uses AI agents to streamline prior authorization, clinical documentation, and operations for providers. It overlaps with heva's AI-driven admin automation thesis and target buyer (provider practices).
• Hippocratic AI: Hippocratic AI builds AI agents for healthcare workforce tasks including front-desk, clinical navigation, and admin workflows. It is comparable to heva on the AI-agent-in-healthcare-admin positioning and is explicitly referenced on heva's own blog alongside KPMG as a category peer.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/yourheva

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about heva