Blackpanda
Blackpanda is a Singapore-headquartered cyber emergency response firm offering fixed-cost IR-1 subscriptions, Attack Surface Readiness scanning, and Lloyd's of London-backed cyber insurance to SMBs and enterprises across Asia-Pacific, distributed via direct sales and telecom partners.
- Company typePrivate
- Founded2018
- HeadquartersSingapore, Singapore
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Blackpanda does
Blackpanda is a Singapore-headquartered cyber emergency response and digital forensics firm operating across Singapore, Hong Kong, Japan, and the Philippines. The company's core offering, IR-1, is a fixed-cost incident response subscription that provides 24x7 emergency dispatch with a 4-hour SLA, one annual response credit, Attack Surface Readiness (ASR) vulnerability scanning, dark web monitoring, and integrated cyber insurance backed by Lloyd's of London. Blackpanda Underwriting, launched in September 2024, makes the firm Asia's first and only Lloyd's of London coverholder for pure cyber insurance, with coverage up to USD 10M and reinsurance through Chaucer. The A2I (Assurance-to-Insurance) model bundles preparation, response, and insurance into a single subscription, with IR-1 priced at less than 10% of traditional IR retainer costs.
The technology stack centers on a cloud-based IR-1 platform (ir1.blackpanda.com) with external-only attack surface scanning, dark web intelligence, and an AI/ML-based insurtech pricing engine. Adjacent services include IR-X readiness consulting (tabletop exercises, purple-teaming, threat hunting, compromise assessments) and hourly incident response consulting for overrun cases. Revenue mechanics combine recurring IR-1 subscriptions, usage-based professional services, and insurance premiums, with distribution split between direct enterprise sales and channel partners (Singtel, SoftBank, CTM, Ingram Micro, and regional resellers).
The company is venture-backed with $21.7 million raised across a 2023 Series A led by Primavera Venture Partners and Gaw Capital Partners and a 2024 extension led by Singtel Innov8. It has reported 140% YoY revenue growth in H1 2024 and won two consecutive Frost & Sullivan Company of the Year awards (2024, 2025) for Incident Response Excellence in Asia-Pacific. Recent partnerships with ST Engineering (2025) and SoftBank Japan (2026) signal an accelerating push into platform-integrated and Japan-market expansion.
Blackpanda firmographics
Firmographics- Name
- Blackpanda
- Legal name
- Blackpanda Group Pte Ltd
- Website
- https://blackpanda.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Blackpanda is a Singapore-headquartered cyber emergency response firm offering fixed-cost IR-1 subscriptions, Attack Surface Readiness scanning, and Lloyd's of London-backed cyber insurance to SMBs and enterprises across Asia-Pacific, distributed via direct sales and telecom partners.
- Ownership category
- akta.pro rank
Blackpanda industry classification
Industry- Product category
- Cybersecurity Incident Response
- NAICS
- Security Systems Services (except Locksmiths) (561621), Investigation and Personal Background Check Services (561611)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Security Incident Response (IR) & Digital Forensics Services (BPAEADAI)
- akta.pro secondary industries
- Security Analytics & Detection Engineering (HDADAGAE), Threat Intelligence Services (BPAEADAC)
Keywords
Where Blackpanda is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices5 records
Markets served
Blackpanda business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IR-1 Subscription: Annual subscription model for cyber emergency response assurance. Includes one incident response credit per year, Attack Surface Readiness scans, Dark Web monitoring, and access to cyber insurance with up to 20% premium discount. Delivered at less than 10% of traditional IR retainer cost.
- IR-X Consulting Services: Flexible consulting hours and customizable add-ons for organizations requiring more tailored incident response preparation. Includes tabletop exercises, purple-teaming, threat-hunting, and additional DFIR support beyond IR-1 credits.
- Cyber Insurance: Cyber insurance underwriting through Blackpanda Underwriting, backed by Lloyd's of London. Insurance coverage up to USD 10M integrated into IR-1 platform. Policy sold separately with zero IR deductible for IR-1 customers.
- Incident Response Consulting: Hourly consulting services for organizations that have exhausted their IR-1 credit or require non-qualified incident support. Services include digital forensics, ransomware negotiations, and extended remediation support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | IR-1 Standard - Basic incident response subscription with 4-hour SLA |
| Subscription | Annual | IR-1 S/M/L - Japan market tiers with cyber insurance coverage |
| Subscription | Annual | IR-1 Enterprise - Japan enterprise tier with financial indemnity coverage |
| Usage-based | Pay-as-you-go | IR-X - Flexible consulting hours add-on to IR-1 |
| Usage-based | Pay-as-you-go | Hourly Incident Response Consulting |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels6 records
Blackpanda product offering
Product offeringCore offering
Blackpanda provides fixed-cost, subscription-based cyber emergency incident response (IR-1) for businesses across Asia, backed by an in-house elite response team and integrated cyber insurance underwritten through Lloyd's of London. The offering combines preparation (Attack Surface Readiness scanning, dark web monitoring), 24x7 response with a 4-hour SLA, and post-incident insurance recovery in a single platform subscription.
Product overview
Blackpanda operates as an integrated cyber resilience platform combining preparation, response, and insurance into a unified A2I (Assurance-to-Insurance) model. The core product is IR-1, a fixed-cost incident response subscription providing 24×7 emergency dispatch with elite local responders. This core is augmented by Attack Surface Readiness (ASR) scanning technology, cyber insurance underwritten through Blackpanda Underwriting (Lloyd's of London backed), and flexible IR-X readiness consulting services. The product portfolio spans the full post-breach lifecycle from readiness and response through financial recovery, with services including incident response consulting, compromise assessments, and digital forensics. All offerings are delivered through a cloud-based platform accessible via the IR-1 customer portal and broker portal, with AI/ML technology applied to insurtech pricing optimization.
Differentiator
Problem solved
Functional benefit
Brands
- IR-1: Asia's Leading Cyber Emergency Response Solution - fixed-cost incident response assurance subscription with 24/7 dispatch and 4-hour SLA
- Blackpanda Underwriting
- Attack Surface Readiness (ASR)
- IR-X
Products and services
- IR-1 (Incident Response One) Fixed-cost annual subscription providing 24x7 cyber emergency dispatch with a 4-hour SLA, one incident response credit per year, elite Level 3 responders stationed across Asia, Attack Surface Readiness scans, dark web monitoring, and integrated cyber insurance access. Priced at less than 10% of traditional IR retainer cost and targeted at SMBs and enterprises across Asia.
- Blackpanda Underwriting (Cyber Insurance) Cyber insurance product underwritten by Blackpanda as a Lloyd's of London coverholder, providing coverage up to USD 10M for financial loss, operational recovery, legal/compliance support, and crisis management. IR-1 customers receive up to 20% premium discount and zero IR deductible.
- IR-X Readiness Consulting Flexible consulting hours add-on to IR-1 covering incident response preparation services including IR plans/playbooks development, tabletop exercises, purple-teaming, compromise assessments, and threat-hunting services. Offered as customizable packages with preferential rates for IR-1 customers.
- Incident Response Consulting Services Comprehensive professional services covering Incident Response Preparation, Emergency Incident Response, Compromise Assessment, and Digital Forensics, including ransomware negotiations and extended remediation support. Billed hourly for organizations that have exhausted IR-1 credits or require non-qualified incident support.
- Attack Surface Readiness (ASR)
- Insurance Broker Portal (PolicyDock)
Quantifiable outcome
- Delivered at less than 10% of traditional IR retainer cost
- +4 more outcomes
Companies that use Blackpanda
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Blackpanda technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature6 records
Blackpanda partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core, strategic, major, regional, supporting and minor.
- SoftBank CorpcoreStrategic partnership for Japan market. SoftBank offers Blackpanda's IR-1 solution to enterprise and SMB customers on annual subscription model. Collaboration aims to strengthen cyber incident response capabilities for Japanese companies amid rising threats targeting supply chains.
- ST EngineeringcoreMemorandum of Collaboration signed to expand enterprise-grade incident response services across Asia. Partnership integrates Blackpanda's IR-1 with ST Engineering's AETHER AI-enabled threat elimination platform. Aims to democratize access to professional cyber emergency response for SMEs.
- ChaucerstrategicInsurance partner supporting Blackpanda Underwriting through Lloyd's of London. Chaucer provides reinsurance capacity enabling Blackpanda to offer cyber insurance as part of IR-1 comprehensive cyber resilience suite.
- Lloyd's of LondoncoreLloyd's of London insurance backing as coverholder. A+ rated financial institution with 335 years of institutional credibility. Enables Blackpanda to underwrite cyber insurance and share risk with customers.
- Ingram MicromajorGlobal technology distributor and Blackpanda's distributor partner enabling regional distribution of IR-1 and cybersecurity solutions across Asia.
- CTM (Macau)regionalTelecom partner offering IR-1 to enterprise and SMB customers in Macau market.
- MacroviewregionalRegional telecom/IT partner supporting Blackpanda's distribution in Asia Pacific markets.
- SentinelOnesupportingEnterprise EDR (Endpoint Detection and Response) partner. 60-day SentinelOne enterprise EDR trial included in IR-1 subscription for rapid detection, real-time blocking, and faster mobilization by response team.
- Mitsui Sumitomo InsurancecoreJapanese insurance company providing FI Coverage for IR-1 Enterprise subscribers in Japan through Master Policy arrangement. Insurance underwriting partner for Blackpanda Japan K.K.
- ACAminorPartner logo shown on Blackpanda website indicating channel partnership.
- NCSminorPartner logo shown on Blackpanda website indicating channel partnership.
- RicohminorPartner logo shown on Blackpanda website indicating channel partnership.
- Konica MinoltaminorPartner logo shown on Blackpanda website indicating channel partnership.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Blackpanda competitors and assessment
Company assessmentDirect peers
- Mandiant (Google Cloud): Mandiant is the global benchmark for incident response and digital forensics, now part of Google Cloud. Directly comparable to Blackpanda on DFIR services, frontline response, and threat intelligence, but at much larger global scale and with the Google distribution machine behind it.
- CrowdStrike Services: CrowdStrike combines endpoint protection with incident response, proactive services, and threat hunting via Falcon platform. Comparable to Blackpanda on DFIR consulting and Asia enterprise customers; competes directly for IR retainers while also potentially partnering via SentinelOne-style EDR integrations.
- Coveware: Coveware specializes in ransomware incident response, digital forensics, and negotiation. Comparable to Blackpanda on ransomware negotiation and DFIR engagements referenced in Blackpanda's service portfolio.
- Kroll Cyber Risk: Kroll's Cyber Risk practice delivers incident response, digital forensics, breach notification, and cyber risk advisory globally with strong APAC presence. Closely comparable to Blackpanda's full-lifecycle DFIR plus advisory model.
- Arete Incident Response: Arete is a specialized ransomware and cyber incident response firm offering DFIR, threat hunting, and recovery services. Comparable to Blackpanda's IR-X consulting and emergency IR services for SMB and mid-market breach response.
- Palo Alto Networks Unit 42: Unit 42 is Palo Alto Networks' incident response, threat intelligence, and risk consulting arm. A direct competitor to Blackpanda's IR consulting and threat intelligence services, particularly for enterprise and regulated customers in APAC.
Emerging players
- At-Bay: At-Bay is a cyber insurance provider that bundles proactive security monitoring and incident response services. Conceptually analogous to Blackpanda Underwriting's IR-plus-insurance integration, though focused on US SMB market.
- Coalition: Coalition combines cyber insurance with active security monitoring and incident response, closely mirroring Blackpanda's A2I model. Most directly comparable peer on the insurance-plus-response bundle, though operating in the US/UK/Canada/Australia rather than Asia.
Others
- ST Engineering (AETHER): ST Engineering is a Singapore defense and engineering conglomerate whose AETHER AI-enabled threat elimination platform is integrated with Blackpanda's IR-1. Functions both as a partner for SME channel reach and as an adjacent Asia cybersecurity incumbent in the same market.
Regional players
- Ensign InfoSecurity: Ensign is a leading Singapore-headquartered cybersecurity services firm with strong APAC government and enterprise presence, offering managed detection, response, and consulting. Direct Asia-based competitor to Blackpanda on incident response and managed security services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Blackpanda social profiles
Digital presenceBlackpanda financial estimates
Financial estimateRevenue estimate
Valuation estimate
Blackpanda leadership team
Management profileNumber of profiles
Profiles2 records
Blackpanda subsidiaries and ownership
Company hierarchySubsidiaries3 records
Blackpanda funding detail
Funding detailFunding overview
Funding rounds3 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Blackpanda M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Blackpanda
What does Blackpanda do?
Blackpanda provides fixed-cost, subscription-based cyber emergency incident response (IR-1) for businesses across Asia, backed by an in-house elite response team and integrated cyber insurance underwritten through Lloyd's of London. The offering combines preparation (Attack Surface Readiness scanning, dark web monitoring), 24x7 response with a 4-hour SLA, and post-incident insurance recovery in a single platform subscription.
Is Blackpanda a public or private company?
Blackpanda is a private company. It is classified as venture growth investor backed and is currently operating.
When was Blackpanda founded?
Blackpanda was founded in 2018. It employs 101 to 250 people.
Where is Blackpanda based?
Blackpanda is headquartered in Singapore, Singapore, in the Asia region.
How does Blackpanda make money?
Four revenue lines are on record. IR-1 Subscription is the primary driver. The others are IR-X Consulting Services, cyber Insurance and incident Response Consulting.
Who are Blackpanda's main competitors?
Direct peers on record are Mandiant (Google Cloud), CrowdStrike Services, Coveware, Kroll Cyber Risk, Arete Incident Response and Palo Alto Networks Unit 42. Emerging players are At-Bay and Coalition. ST Engineering (AETHER) is listed as an others. Ensign InfoSecurity is listed as a regional player.
Does Blackpanda have an API?
No public API is recorded for Blackpanda.
What industry is Blackpanda in?
Blackpanda's product category is Cybersecurity Incident Response. Its primary akta.pro industry code is BPAEADAI, Security Incident Response (IR) & Digital Forensics Services, with a secondary code of HDADAGAE, Security Analytics & Detection Engineering. Its NAICS code is 561621 and its SIC code is 7370.