Access TeleCare
Access TeleCare is the largest U.S. provider of acute specialty telemedicine, delivering 24/7 virtual care across behavioral health, neurology, cardiology, and other specialties to approximately 1 in 5 U.S. hospitals across all 50 states via its proprietary Telemed IQ platform.
- Company typePrivate
- Founded2005
- HeadquartersDallas, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Access TeleCare does
Access TeleCare, headquartered in Dallas, Texas and originally founded in 2005 as SOC Telemed, is the largest provider of acute specialty telemedicine in the United States. The company delivers 24/7 virtual specialty care across nine service lines, including behavioral health, neurology (teleStroke, teleEEG, teleNeurohospitalist), hospitalist medicine, infectious disease, maternal-fetal medicine, pulmonary and critical care, cardiology, code blue cardiac arrest response, and nephrology, with a gastrointestinal service line planned for 2026. Its offerings are accessed by approximately 20% of U.S. hospitals across all 50 states, supported by 2,600+ clinical programs, 7M+ cumulative patient encounters, and 1M+ annual encounters covering 216M+ people in virtual catchment areas. The company has been privately held since a $400M take-private led by Patient Square Capital in 2022 and rebranded from SOC Telemed to Access TeleCare following its acquisition of Forefront Telecare.
The underlying technology stack is the proprietary, HITRUST-certified Telemed IQ platform, which is deployed alongside telemedicine carts, monitors, and endpoints at partner facilities and integrates directly with hospital EMR systems (Epic, Cerner, Meditech) via FHIR protocols. Clinicians work inside partner hospitals' EMRs, use dedicated pods of board-certified specialists for redundant coverage, and operate under the "Breaking Through the Screen" clinical engagement methodology. The platform and services carry continuous Joint Commission accreditation, URAC Telehealth Accreditation, HITRUST certification, and AHRQ-listed Patient Safety Organization status since November 2021.
Commercially, Access TeleCare generates revenue through managed-services contracts with hospitals, health systems, and outpatient clinics, billing insurance directly and offering revenue cycle support to partners. Go-to-market is an enterprise field-sales motion targeting hospital and health-system leadership, with a content- and case-study-driven marketing layer and a dedicated client success function. The company serves 19 of the 25 largest U.S. health systems, and 84% of patients served come from medically underserved populations, anchoring its commercial focus on rural, community, and behavioral health facilities where specialty coverage gaps are most acute.
Access TeleCare firmographics
Firmographics- Name
- Access TeleCare
- Legal name
- Access TeleCare, LLC
- Website
- https://accesstelecare.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Access TeleCare is the largest U.S. provider of acute specialty telemedicine, delivering 24/7 virtual care across behavioral health, neurology, cardiology, and other specialties to approximately 1 in 5 U.S. hospitals across all 50 states via its proprietary Telemed IQ platform.
- Ownership category
- akta.pro rank
Access TeleCare industry classification
Industry- Product category
- Acute Specialty Telemedicine Services
- NAICS
- Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI)
- akta.pro secondary industries
- Cardiology Telemedicine Platforms (HLALAGAB), Infectious Disease Telemedicine Platforms (HLALAGAJ), Pulmonology & Sleep Medicine Telemedicine Platforms (HLALAGAF)
Keywords
Where Access TeleCare is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Access TeleCare business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Acute Specialty Telemedicine Services: Access TeleCare generates revenue by providing acute specialty telemedicine programs to hospitals, health systems, and outpatient clinics. Services span multiple specialties (behavioral health, neurology, hospitalist medicine, infectious disease, maternal-fetal medicine, pulmonary & critical care, cardiology, nephrology). The company bills insurance directly and can handle billing for partner hospitals. Revenue is derived from service contracts with healthcare facilities, with pricing likely structured as recurring service fees based on program scope and utilization.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Access TeleCare product offering
Product offeringCore offering
Access TeleCare provides acute specialty telemedicine programs and 24/7 virtual clinician coverage to hospitals, health systems, and outpatient clinics across the U.S. Its offering spans nine specialty service lines — behavioral health, neurology, hospitalist medicine, infectious disease, maternal-fetal medicine, pulmonary and critical care, cardiology, cardiac arrest code blue, and nephrology — delivered through dedicated clinical pods using its HITRUST-certified TelemedIQ platform with deep EMR integration. The company bills insurance directly and manages documentation within partner hospital EMRs.
Product overview
Access TeleCare is a clinical services company powered by technology, operating as the nation's largest provider of acute specialty telemedicine. The offering consists of a proprietary TelemedIQ platform integrated with multiple telemedicine service lines (specialty modules) including teleBehavioral Health, teleNeurology (with teleStroke, teleEEG, and teleNeurohospitalist sub-modules), tele-Hospitalists, teleInfectious Disease, teleMaternal-Fetal Medicine, telePulmonary & Critical Care, teleCardiology, Code Blue Telemedicine, teleNephrology, and an upcoming gastrointestinal service. The platform delivers HIPAA-compliant virtual care using dedicated telemedicine carts and integrates with hospital EMR systems (Epic, Cerner, Meditech) via FHIR protocols. The Breaking Through the Screen methodology underpins the service delivery approach.
Differentiator
Problem solved
Functional benefit
Products and services
- teleBehavioral Health (TelePsychiatry) Virtual psychiatric consultations providing 24/7 behavioral health services including emergency department consultations, psychiatric evaluations, medication management, and inpatient unit support for hospitals and health systems.
- teleNeurology Virtual neurology services providing remote neurological consultations, EEG interpretation, and stroke response support for hospital emergency departments and inpatient units.
- tele-Hospitalists Virtual hospitalist medicine providing remote physician coverage for inpatient hospital care, supporting emergency departments and medical/surgical units.
- teleInfectious Disease Virtual infectious disease consultation providing 24/7 expert coverage for diagnosing rare infections, optimizing antibiotic use, and managing complex infectious disease cases.
- teleMaternal-Fetal Medicine Virtual maternal-fetal medicine services providing remote consultation, ultrasound interpretation, and high-risk pregnancy management for rural hospitals.
- telePulmonary & Critical Care Virtual pulmonary and critical care telemedicine providing ICU coverage, respiratory care consultations, and critical care management for hospitals.
- teleCardiology Virtual cardiology consultations providing remote cardiac care, ECG interpretation, and cardiovascular disease management support.
- Code Blue Telemedicine Emergency cardiac arrest response telemedicine providing real-time virtual support during code blue situations.
- teleNephrology Virtual nephrology services providing kidney disease management, dialysis support, and renal care consultations.
Quantifiable outcome
- 60% top-line revenue growth in 2025 with two highest year-over-year growth quarters
- +6 more outcomes
Companies that use Access TeleCare
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
Access TeleCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature6 records
Access TeleCare partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- DirectShiftssupportingAccess TeleCare partnered with DirectShifts, a healthcare-exclusive recruitment platform that verifies clinician credentials, for clinician recruitment nationwide. The partnership reduced Access TeleCare's time-to-hire by 35% and cut staffing costs, demonstrating the company's focus on efficient talent acquisition to support its growing network of specialty clinicians.
Scale indicators13 records
Recent moves7 records
Expansion highlights5 records
Access TeleCare competitors and assessment
Company assessmentDirect peers
- TeleSpecialists: TeleSpecialists is a direct competitor focused on teleNeurology and teleStroke services for hospitals, closely mirroring Access TeleCare's most mature sub-modules. Both sell acute specialty telehealth on a contract basis to U.S. hospitals and compete for the same neurology and stroke coverage mandates.
- Eagle Telemedicine: Eagle Telemedicine provides acute-care specialty telemedicine (hospitalist, neurology, critical care, behavioral health) to hospitals, overlapping the same multi-specialty model and customer base as Access TeleCare, especially among rural and mid-sized community hospitals.
- SCP Health: SCP Health (formerly Schumacher Clinical Partners) is a major provider of hospital-based physician services including emergency medicine, hospitalist, and critical care, and has been expanding into telehealth for the same hospital customers Access TeleCare targets.
Broad incumbents
- US Acute Care Solutions: USACS provides emergency medicine and hospitalist staffing at scale across U.S. hospitals and is increasingly layering in telehealth services, making it a broad incumbent competitor for the same enterprise hospital contracts Access TeleCare pursues.
- Vituity: Vituity is a large, multi-specialty physician group delivering inpatient and telehealth services to hospitals and health systems, overlapping the acute-care customer base and increasingly the virtual specialty services of Access TeleCare.
- Teladoc Health: Teladoc Health is the largest publicly traded telehealth platform and a broad incumbent that is moving into specialty and hospital-based virtual care categories where Access TeleCare specializes.
- Amwell (American Well): Amwell operates a broad telehealth platform used by health systems and has been expanding into specialty and behavioral health offerings, putting it in competition with several Access TeleCare service lines across the same hospital customer base.
- Specialists On Call (now part of HCA/HealthTrust): Specialists On Call was a pioneer in teleNeurology and teleStroke and is now embedded in HCA, making it a broad incumbent telehealth provider for inpatient neurology competition overlapping with Access TeleCare's teleStroke and teleNeurology.
Emerging players
- Included Health: Included Health combines virtual primary care, behavioral health, and specialty care navigation, overlapping Access TeleCare's behavioral health and specialist access offerings from a consumer/employer angle rather than direct hospital contracts.
Others
- Forefront Telecare: Forefront Telecare was a virtual behavioral health provider acquired by Access TeleCare in 2022; it is included as the historical operating entity whose behavioral health franchise Access TeleCare now operates, illustrating an adjacent/migrated peer rather than an active competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Access TeleCare social profiles
Digital presenceAccess TeleCare compliance and trust
Trust signalCompliance4 records
Access TeleCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Access TeleCare leadership team
Management profileNumber of profiles
Profiles12 records
Access TeleCare funding detail
Funding detailFunding overview
Funding rounds15 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Access TeleCare M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Access TeleCare
What does Access TeleCare do?
Access TeleCare provides acute specialty telemedicine programs and 24/7 virtual clinician coverage to hospitals, health systems, and outpatient clinics across the U.S. Its offering spans nine specialty service lines — behavioral health, neurology, hospitalist medicine, infectious disease, maternal-fetal medicine, pulmonary and critical care, cardiology, cardiac arrest code blue, and nephrology — delivered through dedicated clinical pods using its HITRUST-certified TelemedIQ platform with deep EMR integration. The company bills insurance directly and manages documentation within partner hospital EMRs.
Is Access TeleCare a public or private company?
Access TeleCare is a private company. It is classified as private equity controlled and is currently operating.
When was Access TeleCare founded?
Access TeleCare was founded in 2005. It employs 501 to 1,000 people.
Where is Access TeleCare based?
Access TeleCare is headquartered in Dallas, United States, in the North America region.
How does Access TeleCare make money?
One revenue line is on record: acute Specialty Telemedicine Services.
Who are Access TeleCare's main competitors?
Direct peers on record are TeleSpecialists, Eagle Telemedicine and SCP Health. Broad incumbents are US Acute Care Solutions, Vituity, Teladoc Health, Amwell (American Well) and Specialists On Call (now part of HCA/HealthTrust). Included Health is listed as an emerging player. Forefront Telecare is listed as an others.
Does Access TeleCare have an API?
No public API is recorded for Access TeleCare.
What industry is Access TeleCare in?
Access TeleCare's product category is Acute Specialty Telemedicine Services. Its primary akta.pro industry code is HLALABAI, Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults), with a secondary code of HLALAGAB, Cardiology Telemedicine Platforms. Its NAICS code is 62111 and its SIC code is 8011.