GXO Logistics

What GXO Logistics does

GXO Logistics is the world's largest pure-play contract logistics provider, spun off from XPO Logistics in 2022 and listed on the NYSE under ticker GXO. The company delivers outsourced warehousing, distribution, e-commerce fulfillment, reverse logistics, and transportation management to enterprise customers across 27 countries, operating 1,000-plus warehouse locations spanning ~200 million square feet with a team of ~150,000. Approximately 30% of Fortune 100 companies are GXO customers, including multi-decade relationships with Carrefour, Castorama, Co-op, L'Oréal, and Hasbro, as well as newer wins in aerospace and defense (BAE Systems) and healthcare (NHS England).

The company's revenue model is managed services delivered through customized multi-year contracts (typically 5-8 years), priced per engagement based on scope, volume, and automation intensity rather than disclosed unit pricing. Three revenue streams underpin the model: core contract logistics (warehousing and distribution), e-commerce fulfillment (expanded via the 2023 PFSweb acquisition), and transportation solutions including last-mile delivery. Revenue reached $13.2 billion in 2025, up from $7.94 billion in 2021.

The technology stack is anchored by GXO IQ, an AI-powered operating system that integrates with warehouse management systems to optimize throughput, labor, and inventory across the network. Capabilities layered on top include advanced automation (goods-to-person systems, automated sortation), machine vision for quality control, and digital warehouse innovation centers. Strategic technology partnerships with NVIDIA, KION, Agility Robotics, and Apptronik position GXO as a reference deployment partner for Physical AI and humanoid robotics in logistics. The company distributes exclusively through direct enterprise field sales, with no reseller or self-serve channels.

Name

GXO Logistics

Legal name

GXO Logistics, Inc.

Website

https://gxo.com

Company type

Public

Founded year

2022

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

GXO Logistics is the world's largest pure-play contract logistics provider, delivering warehousing, e-commerce fulfillment, and transportation management to enterprise customers across 27 countries via 1,000-plus automated warehouses, anchored by its GXO IQ AI platform and long-term contracts.

Ownership category

akta.pro rank

Product category

Contract Logistics Services

NAICS

Warehousing and Storage (493), Freight Transportation Arrangement (488510), Freight Transportation Arrangement (4885), General Freight Trucking (4841)

SIC

Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

akta.pro secondary industries

E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), High-Value / Secure E-commerce Fulfillment (Electronics, Luxury) (TLAIADAI), Cross-Border Transportation Management (Customs-Integrated) (TLAIAEAI), Retail & Store-Ready Preparation (Ticketing, Hangerization, Shelf-Ready Packaging) (TLAIAFAK)

Keywords

• Contract logistics services
• Supply chain management
• Warehouse management
• E-commerce fulfillment
• Warehouse automation robotics

Headquarters

HQ city

Greenwich

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Contract Logistics: GXO's core revenue stream providing end-to-end supply chain management, warehousing, and distribution services to enterprise customers under multi-year contracts
2. E-commerce Fulfillment: E-commerce fulfillment services expanded through the 2023 acquisition of PFSweb, covering high-growth verticals including cosmetics and luxury goods across North America and Europe
3. Transportation Solutions: Transportation management and last-mile delivery services complementing warehousing operations

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

GXO Logistics is the world's largest pure-play contract logistics provider, offering outsourced supply chain management, warehousing, distribution, ecommerce fulfillment, transportation, and reverse logistics services to enterprise and blue-chip customers. Services are delivered across 1,000+ warehouse locations in 27 countries through customized multi-year contracts, supported by the proprietary GXO IQ AI-powered operating system and advanced warehouse automation and robotics.

Product overview

GXO Logistics operates as the world's largest pure-play contract logistics provider, offering a unified platform combining GXO IQ (AI-powered operating system) with modular services including advanced automation, intelligent robotics, vision technology, ecommerce fulfillment, reverse logistics, and transportation solutions. The portfolio includes proprietary technology (GXO IQ) integrated with third-party robotics platforms (Agility Robotics, Apptronik) to deliver end-to-end supply chain management across 27 countries with over 1,000 warehouse locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Contract Logistics and Supply Chain Management End-to-end outsourced supply chain management services for enterprise and blue-chip customers, including warehousing, distribution, inventory management, and supply chain design under multi-year contracts across 27 countries.
• Ecommerce Fulfillment End-to-end ecommerce fulfillment services including order processing, warehousing, and last-mile delivery for high-growth and omnichannel retail customers.
• Transportation Solutions Transportation management and fleet optimization services complementing warehousing operations, including nationwide UK transport services for retailers and grocers.
• Reverse Logistics Returns management and reverse logistics services for retail and ecommerce clients, including on-site repair.
• Clicklink Click and Collect Omnichannel fulfillment solution combining online ordering with in-store or pickup point collection for retail customers.
• Foreign Trade Zone (FTZ) and Bonded Warehouses Foreign Trade Zone and bonded warehouse services for customers requiring customs deferral, duty optimization, and international trade compliance.
• Value-Added Services Value-added logistics services including kitting, labeling, packaging, customization, and product preparation.
• Aftermarket Support Aftermarket supply chain services including post-sale support, on-site repair, and in-home service operations.
• GXO ServiceTech Electronics Returns Specialized electronics returns processing and reverse logistics service for consumer electronics and technology products.
• GXO Direct Multi-Client Fulfillment Multi-client fulfillment service allowing multiple customers to share distribution center capacity and operations.
• Commerce Services End-to-end commerce services combining digital commerce platform with order management, fulfillment, and customer care for brands.
• Manufacturing Support Manufacturing support logistics services including inbound materials handling, production line support, and finished goods distribution.
• Supply Chain Optimization Supply chain optimization consulting and design services to improve flow of goods for enterprise customers.
• GXO IQ AI-powered operating system and platform that connects warehouse automation, robotics, and data analytics to optimize logistics operations across GXO's global network.
• Advanced Automation Solutions Comprehensive warehouse automation solutions including goods-to-person systems, robotic pick-and-pack, and automated storage and retrieval systems sold as part of GXO's contract logistics services.
• Intelligent Robotics Robotics integration services including autonomous mobile robots, robotic arms, and humanoid robot deployments (Agility Robotics Digit, Apptronik Apollo) for warehouse operations.
• Vision Technology Machine vision systems for quality control, inventory tracking, and automated inspection in logistics operations.
• Automated Sortation Automated conveyor and sortation systems for high-volume distribution centers.
• Digital Warehouses and Innovation Centers Innovation centers and digital warehouse environments testing emerging logistics technologies.
• GXO Global Supply Chain Matching Platform Digital supply chain matching platform combining physical logistics assets with digital technology for full-chain digital trade ecosystem covering sourcing, transactions, fulfillment, and distribution.
• ColdChain Solutions Cold chain logistics subsidiary providing cold chain, temperature-controlled storage, and pharmaceutical distribution for healthcare and life sciences customers.

Quantifiable outcome

• 4-6x productivity improvement with employees supported by robots
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core, emerging and minor.

• CastoramacoreStrategic or Co-development Partner · 8 July 202630-year partnership renewed marking three decades of collaboration at Saint-Martin-de-Crau site, covering end-to-end logistics operations with automation and digital tools enabling 18% carbon reduction.
• KION GROUPcoreTechnology or Integration · 3 July 2026GXO is partnering with KION GROUP and NVIDIA to develop a Physical AI platform for warehouse automation, combining GXO's operational expertise with KION's industrial truck/warehouse automation equipment and NVIDIA's computing capabilities.
• ApptronikcoreTechnology or Integration · 1 July 2026Apptronik deploys Apollo humanoid robots at GXO facilities as part of its Robot Park data collection network. Apollo 2 robots deployed at GXO generate real-world training data for embodied AI models.
• Co-opcoreStrategic or Co-development Partner · 30 June 2026Five-year transport contract extension bringing partnership to over 20 years total, covering Avonmouth, Andover and Lea Green sites serving over 1,000 Co-op stores.
• CarrefourcoreStrategic or Co-development Partner · 24 June 2026Nearly 50-year partnership renewed for frozen supply chain operations in Belgium and Luxembourg from 43,720-square-meter facility in Zellik.
• ActionemergingStrategic or Co-development Partner · 22 June 2026New distribution center in Ferentino, Italy supporting Action's expansion across Central and Southern Italy, the fastest growing non-food discounter in Europe.
• Distretto Aerospaziale Piemonte (DAP)emergingStrategic or Co-development Partner · 16 June 2026GXO ratified membership in Italy's leading aerospace association, validating capabilities in complex defense logistics environments.
• BAE SystemscoreStrategic or Co-development Partner · 16 June 2026Aerospace and defense logistics partnership as part of GXO's expanding A&D portfolio.
• L'OréalcoreStrategic or Co-development Partner · 10 June 2026Multi-year agreement expanding existing 15-year global partnership into Europe, with new greenfield facility in Czechia serving nine Central European countries.
• Arrow McLarenminorGTM or Marketing Partner · 27 April 2026Official partner of Arrow McLaren IndyCar Team for Indianapolis 500 and Freedom 250 Grand Prix, leveraging high-profile motorsport event for brand visibility.
• L MarksemergingStrategic or Co-development Partner · 7 April 2026GXO Accelerator is an open innovation programme in collaboration with L Marks to identify, test and scale new technologies across UK and Ireland operations.
• NHS EnglandcoreStrategic or Co-development Partner · 30 March 2026Managed service provider for national bowel cancer home screening programme (FIT kits) across England in partnership with MAST and RDi.
• NVIDIAcoreTechnology or Integration · 26 March 2026Collaboration with NVIDIA and Accenture at GTC 2026 showcasing AI warehouse automation applications, part of the Physical AI platform development.
• HasbrocoreStrategic or Co-development Partner · 19 March 2026Flagship 600,000-square-foot distribution center in Midway, Georgia, powered by GXO IQ operating system.
• Agility RoboticscoreTechnology or Integration · 1 July 2024Agility Robotics deploys its Digit humanoid robots in GXO logistics warehouses as part of a Robot-as-a-Service (RaaS) model. GXO has been deploying Digit robots since mid-2024, with robots handling 100,000 totes and logging 65,000 hours of real-world work at client facilities.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• DSV: DSV is a major global transport and logistics company with significant contract logistics and warehousing offerings across Europe, North America, and Asia. Direct competitor for enterprise outsourced logistics contracts.
• XPO: XPO is a direct LTL trucking and logistics competitor spun off from the same parent (XPO Logistics) that birthed GXO, with adjacent contract logistics and freight brokerage capabilities. Comparable in customer base and enterprise GTM motion.
• CEVA Logistics: CEVA Logistics, owned by CMA CGM, is a global 3PL providing contract logistics, freight management, and supply chain solutions. Direct competitor with similar multi-vertical enterprise focus and global footprint.
• Maersk Logistics & Services: Maersk's Logistics & Services segment provides end-to-end supply chain management, warehousing, and contract logistics for global enterprises. Comparable as a global integrator offering outsourced logistics with similar customer base.
• Kuehne+Nagel: Kuehne+Nagel is one of the world's largest freight forwarders and contract logistics providers with significant 3PL operations globally. Comparable as a global multi-vertical outsourced logistics provider serving enterprise customers.
• Ryder Supply Chain Solutions: Ryder Supply Chain Solutions provides dedicated contract logistics, warehousing, and transportation management for enterprises, particularly in North America. Comparable in 3PL service model and enterprise customer focus.
• Yusen Logistics: Yusen Logistics is a global contract logistics provider with strong Asia-Pacific and European presence, offering warehousing, transportation, and supply chain solutions. Comparable in multi-vertical outsourced logistics and global 3PL positioning.
• DHL Supply Chain: DHL Supply Chain is the global leader in contract logistics and 3PL, providing warehousing, e-commerce fulfillment, and supply chain solutions across 50+ countries. Most direct competitor to GXO in outsourced enterprise logistics.

Broad incumbents

• UPS Supply Chain Solutions: UPS Supply Chain Solutions offers contract logistics, warehousing, and freight forwarding as part of UPS's broader integrated parcel/logistics network. Overlaps with GXO in enterprise warehousing but bundled within a larger parcel core.
• FedEx Logistics: FedEx Logistics provides air/ocean freight forwarding, customs brokerage, and contract logistics as part of FedEx's broader portfolio. Overlaps with GXO in enterprise supply chain and warehousing offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

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Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Subsidiaries5 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GXO Logistics