Implement AI

What Implement AI does

Implement AI is a London-based private company that provides managed AI digital workers to UK SMEs and larger enterprises. Its flagship platform, AIOS (AI Operating System), is delivered in two layers: AIOS Command, an executive AI assistant that triages inboxes, drafts replies (reported 94% voice match), prepares meetings, audits CRMs, and surfaces cross-system insights; and AIOS Workforce, a horizontal team of specialised agents — Ava (sales), Lexi (support), Dex (analyst/QA), Kia (computer use), and Kora (task coordination) — that operate across voice, email, SMS, WhatsApp, and 900+ integrated business applications via API connections to systems including Salesforce, HubSpot, Pipedrive, Zendesk, Outlook, Gmail, Teams, Slack, and Fireflies. The architecture is model-agnostic, multimodal, and designed to perform the work of human roles rather than act as a chatbot layer.

The company monetises primarily through a per-seat subscription for AIOS Command at £250/seat/month (typical usage reported at £500-1,000/month), with optional £750 Assisted Setup one-time onboarding and usage-based pricing for additional workforce agents. Go-to-market is a UK-focused direct sales motion augmented by founder-led thought leadership (The Implement AI Podcast, AI Insider newsletter, and speaking engagements at AI Summit London, SME Expo, Anthropy26, Barclays AI Exchange), a self-serve signup tier, and a referral partner programme. The company is deployed across 120+ UK businesses with primary vertical focus on healthcare (dental, pharmacy, GP), insurance (brokers, MGAs, loss adjusters), field services, multi-location retail and franchising, recruitment, and professional services; named enterprise and mid-market customers include Ipsos, Exertis, QuestGates, Hales Group, Quality Dental Group, and Options Resourcing.

Founded by Dr. Aalok Y. Shukla (CEO) and Piers Linney MBE (Executive Chairman, former Dragons' Den investor), Implement AI operates with 11-50 employees, is headquartered at 85 Great Portland Street, London (incorporated in England and Wales, company number 14842097), and is backed by SFC Capital (£300K, December 2024) and a £1.3M seed round closed in September 2025. It holds Cyber Essentials certification (whole-organisation, November 2025) with UK-based servers and GDPR-aligned positioning.

Name

Implement AI

Legal name

Implement AI Limited

Website

https://implementai.io

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Implement AI is a London-based provider of managed AI digital workers (AIOS Command and AIOS Workforce agents) for UK SMEs and enterprises, operating across 900+ integrations in healthcare, insurance, field services, and retail.

Ownership category

akta.pro rank

Product category

AI Workforce Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

akta.pro secondary industries

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)

Keywords

• AI agent platform
• Digital workforce software
• AI process automation
• Virtual employee agents
• AI sales automation

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. AIOS Command Subscription: Monthly per-seat subscription for AIOS Command executive assistant. Includes plain-language control, scheduled reports, agent management, and 900+ integrations. Usage typically runs £500-1,000/month per seat.
2. AIOS Workforce Agents: Additional AI workers deployed for specific functions (Sales Team, Support Team, Analyst, Computer Use, Task coordination). Priced based on agent type and usage volume.
3. Assisted Setup (One-time): One-off setup fee for hands-on onboarding and customization. Includes system connection, five command agents built to customer specifications, voice/style capture, and two months of Call Analyst. Free at 5+ seats.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Implement AI sells a managed AI digital-worker platform (AIOS) that deploys specialised AI agents inside UK businesses to execute sales, support, and operational tasks. The platform comprises AIOS Command (executive AI assistant functioning as chief of staff, operations manager, and executive assistant) and AIOS Workforce (specialised agents Ava/Sales, Lexi/Support, Dex/Analyst, Kia/Computer-Use, Kora/Task Team) that connect to 900+ business applications and operate across voice, email, SMS, and WhatsApp.

Product overview

Implement AI offers AIOS (AI Operating System), a unified platform comprising AIOS Command (executive AI assistant) and AIOS Workforce (specialized AI agents). The platform deploys named AI workers—Ava for sales, Lexi for support, Dex for analytics, Kia for computer use, and Kora for task coordination—that work together across 900+ integrations to increase revenue and operational efficiency. Products are priced per seat (Command at £250/seat/month) with optional assisted setup (£750). Deployed across 120+ UK businesses in healthcare, insurance, retail, recruitment, and professional services sectors.

Differentiator

Problem solved

Functional benefit

Brands

• AIOS Command: AI executive assistant product that serves as the first AI hire, functioning as executive assistant, chief of staff, and operations manager in one platform.
• AIOS Workforce
• AIOS Pilot

Products and services

• AIOS Command Executive AI assistant that operates as a combined chief of staff, operations manager, and executive assistant for business owners and senior leaders. Reads inbox, drafts replies at 94% voice match, sits in meetings, monitors CRM, performs scheduled sweeps and audits, and surfaces actionable insights across all connected systems. Priced at £250/seat/month with 4,000 AI credits included; positions itself as replacing senior role-work costing £25k-£150k/year.
• AIOS Workforce Horizontal AI workforce platform of specialised agents operating across CRM, helpdesk, scheduling, and inbox systems. Includes Ava (Sales Team), Lexi (Support Team), Dex (Analyst Team), Kia (Computer Use / Action Team), and Kora (Task Team). Agents communicate, collaborate, and challenge each other; connect via voice, email, SMS, and WhatsApp across 900+ integrated applications; priced per deployment based on agent type and usage volume.
• AIOS Pilot Entry-level AI agent offering from Implement AI for initial deployment and discovery use cases.
• Command Assisted Setup Done-for-you onboarding service for AIOS Command. Includes two 60-minute working sessions with a Command expert, system connections, building of five customised command agents to customer specifications, voice/style capture, and two months of Call Analyst. Priced as a £750 one-off fee, free at 5+ seats.
• Healthcare & Clinics AI Agent Specialised AI agent solution for healthcare and clinic operations. Handles call analysis, reception, treatment coordination, patient recall, and insurance claim handling for dental groups, GP practices, veterinary clinics, pharmacies, and optometry practices.
• System Insights Analytics and reporting product that monitors connected business systems and provides operational intelligence across the AI workforce, surfacing missed signals, compliance gaps, and operational health indicators.
• Mystery Shopping AI-powered mystery shopping solution for evaluating customer experience across sales and support interactions using AI agents.

Quantifiable outcome

• 85-90% cost reduction per task vs human equivalent
• +11 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability11 records

Feature7 records

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Lindy AI: US-based AI agent platform that builds autonomous agents for SMBs and operators across sales, support, and operations. Closely comparable product concept (named AI workers per function) and target buyer (non-technical business owners), competing in the same AI-workforce-for-businesses category.
• Artisan AI: Markets 'AI employees' (notably Ava for outbound sales) sold to SMBs and mid-market operators. Overlaps directly with Implement AI's named-agent workforce model and AI sales-engagement use case (Ava).
• PolyAI: UK-based voice AI agent platform focused on customer service automation for enterprise contact centres. Directly comparable geography (UK), technology (voice AI agents), and customer segment (UK mid-market and enterprise customer support).
• Cognigy: Enterprise conversational and agentic AI platform for customer service automation. Comparable AI agent architecture and target use cases (voice/chat support, agent assist) with overlap in regulated verticals like insurance.
• Decagon: AI agent platform purpose-built for customer support, serving enterprise customers with multi-channel AI agents. Closely comparable in product (AI agents handling support conversations) and outcome framing (replacing tier-1 support headcount).
• Sierra AI: Agentic AI platform for customer experience, deploying autonomous AI agents that resolve customer issues end-to-end. Similar agent architecture, comparable enterprise customer support use case, and overlapping positioning on measurable ROI.
• Maven AGI: Enterprise AI agent platform focused on customer service automation with measurable resolution outcomes. Comparable in autonomous-agent product category and enterprise go-to-market motion.

Broad incumbents

• Salesforce (Agentforce): Enterprise CRM giant that has launched Agentforce, a suite of autonomous AI agents operating across sales, service, and marketing workflows. A broad incumbent now competing directly in the same agent-for-business-workflows category, with overlapping CRM integrations (Salesforce, HubSpot, etc.).
• Microsoft (Copilot / Copilot Studio): Bundles agentic AI capabilities across Microsoft 365, Teams, and Dynamics. Represents the largest competitive threat given overlapping integrations (Outlook, Teams, etc.) and enterprise distribution scale.
• HubSpot (Breeze AI): Mid-market CRM platform with native AI agents for sales, service, and marketing automation. Comparable in target customer (UK and US mid-market operators) and adjacent CRM integration footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/goimplementai
• YouTubeyoutube.com/@implementai
• LinkedInlinkedin.com/company/joinimplement-ai
• Instagraminstagram.com/goimplementai

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Implement AI