What Jeenie does

Jeenie, Inc. is a Washington, D.C.-based private company founded in 2018 that operates a Direct-to-Interpreter (DTI) platform delivering on-demand video and audio interpretation in 300+ languages, including American Sign Language and rare or indigenous languages. Its proprietary routing architecture connects clients directly to a vetted network of 20,000+ linguists across 160+ countries in under 8.3 seconds on average, bypassing traditional agency call-center dispatch. The platform is accessible via iOS and Android apps, a web browser at app.jeenie.com, and a native Zoom integration, with HIPAA, SOC2 Type 1, and GDPR compliance supporting healthcare and government use cases.

The core product suite spans Live Interpreting (Video Remote, Over-the-Phone, ASL, and TeleJeenie Landlines), a Translation Portal, an In-House Interpreter Certification program, and enterprise modules for analytics and organizational administration. A separate Jeenie Creators platform crowdsources speech, transcription, translation, and tagging data from the linguist community to build AI training datasets. Jeenie monetizes through pay-as-you-go per-minute fees for consumers and SMBs, plus subscription-with-usage enterprise agreements that include Business Associate Agreements for healthcare customers.

Go-to-market combines a self-serve mobile/web product-led growth motion with an enterprise field-sales motion targeting large U.S. health systems (e.g., Mass General Brigham, Hennepin Healthcare, Kindred Healthcare), government agencies (City of Baltimore), and a long tail of nonprofit clinics and immigrant-services organizations. Distribution channels include direct enterprise sales, mobile app stores, the web platform, and the Zoom native app. The company has raised $13.6M in total funding, anchored by a $9.3M Series A led by Transformation Capital in March 2022, and is led by co-founder and CEO Kirsten Brecht Baker.

Name

Jeenie

Legal name

Jeenie, Inc.

Website

https://jeenie.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Jeenie is a Direct-to-Interpreter platform providing on-demand video and audio interpretation in 300+ languages via mobile, web, and Zoom, serving healthcare systems, government agencies, nonprofits, and immigrant-services organizations globally.

Ownership category

akta.pro rank

Product category

Video Remote Interpreting (Language Access Platform)

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193), Custom Computer Programming Services (541511)

SIC

Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Multilingual/Translation Communication Apps (BPAMACAJ)

akta.pro secondary industry

Translation & Transcreation Services (Script/Dialogue Adaptation) (MPAHAFAD)

Keywords

• On-demand interpreting
• Video remote interpreting
• Medical interpreter services
• Language access platform
• Multilingual communication software

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D

Revenue model

1. Per-Minute Interpreting Fees (Usage-Based): Clients are charged per minute for live interpreter sessions. Pay-as-you-go plans charge per-minute usage with authorization holds placed at call initiation. Business accounts are billed for actual time connected to an interpreter. Pre-scheduled calls incur a minimum charge for reserved time.
2. Subscription Plans (Enterprise): Enterprise and healthcare customers sign subscription agreements with Jeenie, including Business Associate Agreements (BAA). Subscription plans provide volume pricing, user management, admin controls, and invoiced billing. Monthly or annual billing cycles.
3. Translation Services: Document translation and transcription services provided on a per-project basis through the Jeenie Translation Portal. Fees identified in Order Form or Statement of Work. Third-party providers may be engaged for certain language pairs.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Jeenie is a Direct-to-Interpreter (DTI) software platform that connects clients directly to a vetted global network of 20,000+ linguists across 160+ countries, delivering 24/7 on-demand video, audio, and phone interpreting in 300+ languages (including ASL and rare/indigenous languages) via iOS/Android apps, web browser, and a native Zoom integration. The platform targets healthcare and other language-access verticals with HIPAA/SOC2/GDPR-compliant infrastructure, sub-8.3-second average connection times, and per-minute or subscription billing.

Product overview

Jeenie is a virtual interpreting platform built as a Direct-To-Interpreter (DTI) solution that provides 24/7 instant access to trusted interpreters across 300+ languages. The core platform consists of Live Interpreting services available via video (Video Remote Interpreting/VRI), audio (Over the Phone/OPI), and landline (TeleJeenie Landlines), including specialized ASL and rare/indigenous language support. Supporting modules include the Translation Portal for document translation, Jeenie for Zoom for native video conference integration, Data & Insights for analytics, Organization Control & Admin for enterprise management, and AI Interpreting Solutions for AI-powered innovations. The ecosystem also includes Jeenie Creators for AI training data content projects and In-House Interpreter Certification for organizational certification programs. The platform is accessible via iOS and Android mobile apps as well as web browser.

Differentiator

Problem solved

Functional benefit

Brands

• Jeenie Creators: Global content projects for AI training, involving speech recording, transcription, and translation tasks by a community of creators worldwide.

Products and services

• Live Interpreting Platform On-demand video and audio interpreting service connecting clients with live, vetted interpreters in seconds, supporting ASL, Video Remote Interpreting (VRI), Over the Phone (OPI), TeleJeenie Landlines, and Rare & Indigenous Languages. Targeted at healthcare, immigration/legal, education, government, nonprofit, and real-estate verticals; accessed via mobile apps, web browser, and Zoom.
• American Sign Language (ASL) Interpreting Video-based ASL and Certified Deaf Interpreter (CDI) on-demand interpreting for Deaf and Hard of Hearing communities, supporting ADA and Section 1557 compliance in healthcare and other settings.
• Video Remote Interpreting (VRI) Real-time video interpreting available 24/7 in all 300+ languages, with visual communication support for clinical and enterprise encounters; includes automatic video-to-audio fallback when bandwidth is limited.
• Over the Phone (OPI) Interpreting Audio-only telephone interpreting service for situations where video is not available or not preferred, supporting rapid language access across 300+ languages.
• TeleJeenie Landlines Landline-based interpreting service for facilities and users requiring traditional telephone-based interpreter access without internet or smartphone dependency.
• Rare & Indigenous Languages Interpreting Extensive on-demand video and audio coverage of rare and indigenous languages beyond common offerings, meeting demand in healthcare, immigration, and refugee contexts.
• Translation Portal Document translation service delivered by professional linguists via the Jeenie Translation Portal, supporting multiple file types with style guides and glossaries for quality consistency; fees per Order Form or Statement of Work, with third-party providers engaged for certain language pairs.
• In-House Interpreter Certification (Medical) Medical interpreter certification program for healthcare organizations that want to certify their own internal interpreters according to industry standards, complementing the on-demand interpreter pool.
• Jeenie Creators Global creator platform that engages linguists to produce AI training data (speech, transcription, translation, content tagging) across diverse languages and dialects for AI model development.
• Jeenie for Zoom Native Zoom integration that adds Jeenie interpreters directly inside Zoom meetings, supporting both on-demand (unscheduled) and pre-scheduled interpreting sessions without leaving the Zoom interface.

Quantifiable outcome

• Average connection time to live interpreter is under 8.3 seconds across 300+ languages
• +4 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature7 records

Partnerships

Four partnerships are on record, tiered minor and core.

• L MarksminorStrategic or Co-development Partner · 6 February 2026L Marks, in partnership with Avencera as part of Thames Freeport's delivery consortium, launched an eight-week mobile health screening pilot programme. Jeenie was one of seven healthtech companies integrated into the programme, providing language interpretation services for communities across Barking & Dagenham, Havering, and Thurrock in the UK.
• AvenceraminorStrategic or Co-development Partner · 6 February 2026Avencera partnered with L Marks as part of Thames Freeport's delivery consortium for the Health Bus Screening Programme. Jeenie was integrated alongside Avencera in this initiative, which positioned economic zones as testing grounds for health innovation.
• ZoomcoreTechnology or IntegrationJeenie has a native app integration within Zoom's platform, allowing users to add on-demand or scheduled interpreters directly within Zoom meetings. The integration supports both unscheduled on-demand sessions and pre-scheduled interpreter bookings, with enterprise requirements including Zoom admin installation and meeting-specific configuration. This extends Jeenie's reach within enterprise collaboration environments.
• Interpreting SAFE-AI Task ForcecoreOthersCEO Kirsten Brecht Baker serves as a member of the senate-appointed Interpreting SAFE-AI Task Force, dedicated to developing guidelines for the responsible adoption of AI in the interpreting industry. This positions Jeenie at the forefront of AI ethics and standards in language services.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Lilt: Lilt is an AI-augmented translation platform combining large language models with human linguists for enterprise localization. It competes with Jeenie in translation services and signals where AI-enabled interpretation may evolve.
• Smartling: Smartling is a translation management platform focused on enterprise content localization, with cloud-based translation memory and AI-assisted workflows. It is comparable to Jeenie's Translation Portal and broader language services suite.

Direct peers

• Telelanguage: Telelanguage provides on-demand phone and video interpretation across 300+ languages for healthcare, government, and business. It is a direct competitor to Jeenie's VRI/OPI services with similar language breadth and vertical focus.
• LanguageLine Solutions: LanguageLine Solutions is the largest on-demand interpretation services provider in the U.S., offering video, phone, and in-person interpreting across hundreds of languages. It is the dominant incumbent competing head-to-head with Jeenie in healthcare interpreting.
• Propio Language Services: Propio (formerly CyraCom) is a major healthcare-focused interpretation and translation provider offering phone, video, and onsite interpreting. Its deep health-system contracts and proprietary interpreter platform directly overlap Jeenie's core offering.
• Boostlingo: Boostlingo is a software platform for language service companies and interpretation buyers, providing video remote interpreting, scheduling, and marketplace functionality. It directly competes with Jeenie's platform and serves similar healthcare and SMB customers.
• Translated (translated.net): Translated is a large language services platform combining human translation with AI assistance across 200+ languages. It overlaps Jeenie's translation and multilingual communication offerings, especially for enterprise and localization buyers.

Broad incumbents

• Microsoft Translator: Microsoft Translator offers real-time AI-powered speech translation built into Teams, Outlook, and other Microsoft 365 apps. As a free, integrated alternative, it is the most disruptive broad incumbent threat to Jeenie's live-interpreter business.
• Google Translate: Google Translate's live interpreter mode provides free AI-powered speech translation across dozens of languages. While limited versus professional medical interpreting, it represents the long-term AI-substitution threat to Jeenie's pay-per-minute model.
• Lionbridge (now part of Teleperformance): Lionbridge is a global language services giant offering interpretation, translation, localization, and AI data services. Its AI data services line is a direct comparable to Jeenie Creators, while its interpreting division overlaps Jeenie's core business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/jeenie_app
• YouTubeyoutube.com/channel/UCRBzCavAKJ2fdA7Wf_197bQ
• Facebookfacebook.com/JeenieApp
• LinkedInlinkedin.com/company/jeenie
• Instagraminstagram.com/jeenieapp

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jeenie