Wrench Group

What Wrench Group does

Wrench Group is a private equity-backed residential home services platform formed in 2016 that operates 25+ local brands across 26-28 markets in 14-15 states, primarily across the Sun Belt. The company delivers HVAC, plumbing, electrical, and water quality services to more than 2.5 million residential customers annually through a fleet of 5,300+ service vehicles and 7,300-7,400 team members. Its core go-to-market combines a roll-up acquisition strategy, under which founder-led operators retain their local brand identity and customer relationships, with centralized back-office, training, and procurement functions. Membership and maintenance programs such as True Comfort, CoolCare, and Priority Advantage generate recurring service revenue alongside transactional break/fix work.

The platform's technology stack includes the Lace AI partnership for AI-driven call center and customer engagement, the SmartAC.com IoT integration for connected home monitoring, and a multi-brand digital experience layer built on Adobe Experience Manager. Wrench University provides structured trades training to address HVAC and plumbing labor shortages. The company has completed 15+ acquisitions since founding, including Service Champions (California, October 2025) and Lindstrom (Southeast Florida, February 2024), and has opened greenfield operations in markets such as Oklahoma City.

Wrench is backed by Leonard Green & Partners, Oak Hill Capital, and TSG Consumer Partners, with approximately $1.2B in cumulative private equity funding supporting continued M&A and platform investment. Revenue is reported in the $1.5B range, and the business model rests on aggregating fragmented local residential services operators under a shared operational and technology umbrella.

Name

Wrench Group

Legal name

Wrench Group, LLC

Website

https://wrenchgroup.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Wrench Group is a PE-backed roll-up platform operating 25+ residential HVAC, plumbing, electrical, and water quality brands across 26-28 Sun Belt markets, serving 2.5M+ customers annually with $1.5B in revenue.

Ownership category

akta.pro rank

Product category

Residential Home Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

HVAC System Replacement & Change-Outs (HSAOAGAB)

Keywords

• Residential HVAC services
• Home plumbing services
• Electrical repair services
• Water quality treatment
• Home maintenance memberships

Headquarters

HQ city

Marietta

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HVAC Services: Heating, ventilation, and air conditioning repair, maintenance, and installation services offered to residential homeowners. Services include AC repair and maintenance, furnace service, heat pump installation, duct cleaning, and indoor air quality solutions. Revenue generated through service fees, parts, and equipment installation sales.
2. Plumbing Services: Full-service plumbing including drain cleaning, sewer line service, water heater installation and repair, water quality treatment, and plumbing repairs. Revenue generated through service calls, parts, and installation work.
3. Electrical Services: Electrical repair, installation, and maintenance services including panel upgrades, wiring, surge protection, and home automation. Revenue generated through service fees and installation work.
4. Maintenance Plans: Recurring membership/maintenance programs such as True Comfort Membership (Williams Comfort Air), CoolCare/PlumbingCare (Coolray), Priority Advantage (Morris-Jenkins), and Parker Family Member Maintenance Plan. Provides recurring revenue through annual/monthly subscriptions for preventive maintenance services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Wrench Group is a national home services company that provides residential HVAC, plumbing, electrical, water quality, and indoor air quality repair, maintenance, and installation services through a portfolio of 25+ acquired regional brands operating across 26+ markets in 15 U.S. states. The company also offers recurring maintenance membership programs and integrates technology platforms such as AI-driven call center engagement and home health monitoring to support service delivery and customer retention.

Product overview

Wrench Group is a national home services company operating a multi-brand platform across 26-28 markets in 14-15 U.S. states. The company provides home repair, replacement, and maintenance services through a portfolio of regional brands specializing in heating, ventilation and air conditioning (HVAC), plumbing, electrical, water quality, and indoor air quality. The platform operates on a roll-up model, acquiring established local companies (including Coolray, Berkeys, Abacus, Parker & Sons, Morris-Jenkins, Service Champions, Lindstrom, Williams Comfort Air, Thomas & Galbraith, and others) and maintaining their brand identities while providing shared resources, technology, and operational support. The company also employs greenfield expansion strategies, launching new brands in markets (such as Comfort Wave in Oklahoma City). Core service categories span HVAC, plumbing, electrical, water treatment, and indoor air quality across all locations, with additional technology-enabled offerings including Lace AI customer engagement and SmartAC.com home monitoring integrations.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating, Ventilation, and Air Conditioning (HVAC) Services Core residential HVAC services including air conditioning repair, maintenance, and installation; furnace repairs and maintenance; heat pump service; HVAC replacement; and thermostat installations offered to homeowners across all Wrench Group brand locations.
• Plumbing Services Full-service residential plumbing including repairs, water heater service and installation, drain cleaning, sewer line service, re-piping, and plumbing installation across all Wrench Group markets.
• Electrical Services Residential electrical repair, installation, panel upgrades, wiring, safety inspections, and emergency electrical services provided by licensed electricians across Wrench Group locations.
• Water Quality Services Residential water treatment, water filtration, reverse osmosis, and water quality analysis services designed to improve home water systems.
• Indoor Air Quality Services Residential air quality products, duct cleaning, dehumidification, and insulation services to improve indoor air quality for homeowners.
• Wrench Certified Program Gold standard certification program for Wrench Group member companies ensuring consistent hiring, training, and conduct standards that consumers rely on as the standard for high-performing contractors.
• Wrench University Members-only platform where Wrench Group's partner companies share best practices, browse resources like office forms and marketing and advertising campaigns, and improve the overall strength of their organizations.
• Maintenance Membership Programs Recurring membership/maintenance programs including True Comfort Membership (Williams Comfort Air), CoolCare/PlumbingCare (Coolray), Priority Advantage (Morris-Jenkins), and Parker Family Member Maintenance Plan (Parker & Sons), providing annual or monthly preventive maintenance for HVAC and plumbing systems.
• Lace AI Customer Engagement Platform AI-powered customer engagement platform for call centers handling routine interactions, providing real-time performance insights, and supporting Contact Center Representatives to improve booking rates, speed-to-lead, after-hours coverage, and service consistency.
• SmartAC.com Home Health Monitoring Technology-enabled membership program for home health monitoring integrated into Wrench Group's service network to improve home maintenance and reduce service costs.

Quantifiable outcome

• Serving over 2.5 million customers annually
• +4 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Lace AIcoreTechnology or Integration · 3 March 2026Strategic partnership with Lace AI to implement AI-driven customer engagement solutions across Wrench Group's call centers and customer service operations. The AI platform handles routine interactions, provides real-time performance insights, and supports Contact Center Representatives to improve speed-to-lead, booking rates, and service consistency. The partnership follows a human-plus-AI model designed to enhance rather than replace agents.
• Adobe Experience Manager Cloud Service (via Prolifico Digital)coreTechnology or Integration · 14 October 2025Implementation of Adobe Experience Manager Cloud Service to consolidate management of all brand websites under a single platform supported by Prolifico Digital. Multi-site AEM architecture unified content management, analytics, and personalization while maintaining each brand's unique identity. Reported improvements include streamlined multi-site management, reduced operational costs through infrastructure consolidation, enhanced security via Adobe's cloud-native infrastructure, and faster content publishing cycles.
• SmartAC.comcoreTechnology or Integration · 25 September 2024Partnership to integrate SmartAC.com's home health monitoring technology into Wrench Group's service network. Aims to improve home maintenance and reduce service costs for customers. Collaboration initially rolled out at specific locations in Houston and Phoenix with plans for broader expansion.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• American Residential Services (ARS): ARS is the largest non-franchised residential home services platform in the U.S., offering HVAC, plumbing, and electrical services through a multi-brand model similar to Wrench Group. Both companies compete directly for acquisition targets and operate analogous decentralized roll-up strategies across overlapping Sun Belt geographies.
• Service Experts Heating & Air Conditioning: Service Experts is a national residential HVAC, plumbing, and electrical services provider with a multi-brand, multi-market footprint comparable to Wrench Group. Several Wrench executives (including Todd Berkland) previously worked at Service Experts, indicating strong operational comparability and likely direct competition for technicians and customers.
• Roto-Rooter: Roto-Rooter is a leading national plumbing and drain cleaning services provider serving residential and commercial customers. Like Wrench Group, it operates a multi-market, multi-brand platform focused on essential home repair services with strong recurring demand characteristics.
• Heartland Home Services: Heartland is a PE-backed residential HVAC, plumbing, and electrical services platform pursuing an acquisition-based roll-up strategy in the U.S. Midwest and South. It is a direct competitive peer to Wrench Group with similar M&A-driven growth model and overlapping target markets.

Broad incumbents

• HomeServe USA: HomeServe is a public home repair services and warranty company that partners with local contractors (including several Wrench brands) to deliver HVAC, plumbing, and electrical services to its member base. It represents both a channel partner and a competitive overlap for Wrench's maintenance membership programs.
• Frontdoor: Frontdoor is a public home services platform offering home warranties and on-demand repair services through a national contractor network. It competes for residential HVAC and plumbing service demand and pursues a similar technology-enabled, scaled service delivery model to Wrench Group.
• Neighborly (formerly Dwyer Group): Neighborly is a global franchisor of home services brands including Mr. Rooter, Mr. Electric, and Aire Serv. While franchisor rather than operator, it competes with Wrench Group for residential service customers and represents an alternative model (franchise vs. decentralized corporate) for scaling home services.

Emerging players

• One Hour Heating & Air Conditioning: One Hour is a Neighborly franchise brand providing residential HVAC services across multiple U.S. markets. It competes for the same residential customer base as Wrench Group brands but operates under a franchise model rather than direct ownership and corporate consolidation.
• Benjamin Franklin Plumbing: Benjamin Franklin Plumbing is a national residential plumbing franchise brand under Neighborly. It competes with Wrench's plumbing-focused brands (Mr. Plumber, Berkeys, Plumbline) for residential plumbing service demand across overlapping markets.

Others

• CoolToday (pre-acquisition context: Comfort Systems USA): CoolToday is now a wholly-owned Wrench Group brand serving Florida, but its HVAC/plumbing/electrical services scope mirrors broader competitive benchmarks in the residential services space and provides context for comparable regional operators.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/wrenchgroup
• LinkedInlinkedin.com/company/thewrenchgroup
• Xx.com/wrenchgroup

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries25 records

Funding overview

Funding rounds2 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A10 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wrench Group