TripSuite

What TripSuite does

TripSuite, Inc. is a cloud-based SaaS platform serving travel agencies and the independent travel advisors who operate within them. Founded in 2022 and headquartered in Brooklyn, NY, the company positions its product as a modern, unified replacement for legacy travel-agency management software such as ClientBase and Trams. The platform bundles CRM, commission tracking, accounting with native QuickBooks Online synchronization, itinerary management through integrations with Travefy and Axus, workflow automation, and AI-assisted analytics into a single web- and mobile-accessible application, with permissions and branch structures supporting multi-office agencies.

The business model is a sales-led SaaS motion with quote-based annual subscriptions accessed via website-driven demo requests (Calendly). The company serves two distinct customer segments: agency managers seeking enterprise oversight across branches and individual advisors needing workflow tools, with host agencies able to extend TripSuite access to their independent contractors. Named customers visible on marketing materials include Brownell Luxury Travel, Cadence Travel Agency, All Points Travel, Pique Travel Design, TravelLustre, and Wells Luxury Travel, alongside roughly eight additional boutique and host-agency logos.

TripSuite is a privately held, Delaware-incorporated C-corp that has raised approximately $9.5 million in cumulative capital across three filings, most recently a $5 million seed round in December 2024 led by F-Prime Capital with participation from Bienville Capital Management and Thayer Ventures. The founding team comprises co-founder and CEO Jacey Jones and co-founder and CTO Chris Graves, and the firm currently operates with 1–10 employees.

Name

TripSuite

Legal name

TripSuite, Inc.

Website

https://tripsuite.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

TripSuite is a cloud-based SaaS platform that provides CRM, commission tracking, accounting, itinerary management, and AI-powered analytics to travel agencies and independent travel advisors, positioning itself as a modern replacement for legacy systems like ClientBase and Trams.

Ownership category

akta.pro rank

Product category

Travel Agency Management Software

NAICS

Travel Arrangement and Reservation Services (5615)

akta.pro primary industry

Travel Policy, Approval & Booking Workflow Tools (THALAMAB)

akta.pro secondary industries

Itinerary Management & Trip Collaboration Apps (THALAMAE), Corporate Travel CRM, Case/Ticketing & Service Workflow Tools (THAKANAL), Invoice, eBilling & Settlement (e.g., BSP/ARC) Automation (THAKANAJ), Corporate Travel Booking Platforms (Online Booking Tools/SME) (THALAFAI)

Keywords

• Travel agency software
• Commission tracking
• Travel CRM platform
• Agency management SaaS
• Itinerary management

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: TripSuite provides software-as-a-service access to travel agencies with fees billed annually. The Terms and Conditions reference 'Fees' paid for access to the TRIPSUITE Solution, with annual billing and payment due within 30 days of invoice. Professional Services may also be offered separately as described in Order Forms.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

TripSuite is a cloud-based SaaS platform for travel agencies that consolidates CRM, commission tracking, accounting (with QuickBooks Online sync), itineraries, AI-powered analytics, and workflow automation into a single unified workflow. The platform is accessed via web browser and mobile application, and is positioned as a modern replacement for legacy systems such as ClientBase and Trams.

Product overview

TripSuite is a single unified SaaS platform for travel agencies, positioned as a modern replacement for legacy systems such as ClientBase and Trams. The core TripSuite platform bundles all key operational modules — CRM, commission tracking, accounting (with QuickBooks Online sync), itineraries, analytics with AI support, and workflow automation — into one centralized solution accessible via web browser and mobile application. The platform serves two primary segments: agency managers (full business oversight, multi-branch permissions, AI-powered analytics) and individual travel advisors (client management, commission visibility, itinerary creation).

Differentiator

Problem solved

Functional benefit

Products and services

• TripSuite Platform

Quantifiable outcome

• Save 20+ hours per week by eliminating manual processes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• QuickBooks OnlinecoreTechnology or IntegrationTripSuite integrates directly with QuickBooks Online, enabling travel accounting data to sync automatically to the accounting platform. This integration is a key feature differentiating TripSuite from legacy systems.
• TravefycoreTechnology or IntegrationTripSuite integrates with Travefy, one of the leading itinerary software platforms. This allows agencies using TripSuite to leverage Travefy's itinerary creation capabilities while managing other operations through TripSuite.
• AxuscoreTechnology or IntegrationTripSuite integrates with Axus, a top-rated itinerary software platform, enabling seamless workflow between TripSuite's agency management features and Axus's itinerary creation tools.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• TravelJoy: SaaS platform for travel agents offering CRM, itineraries, and client management. Listed alongside TripSuite in Travefy's 2026 top tools, making it a direct competitor in the modern travel-advisor software category.
• Sion: Travel agent business management platform with CRM, automation, and client tools. Explicitly compared to TripSuite on the company's own 'Compare' page, indicating direct competitive overlap.
• Lemax: Travel agency and tour operator management software offering CRM, booking, and back-office workflows. Comparable vertical SaaS target customer (travel agencies and tour operators) with similar all-in-one positioning.
• WeTravel: Booking, payments, and trip management platform for multi-day tour operators and travel businesses. Comparable in serving small-to-mid travel sellers with integrated operational tooling.
• Tern: Travel agency CRM and operations platform focused on advisors and host agencies. Recognized in the same Travefy 2026 award cohort as TripSuite, with overlapping target customers.

Emerging players

• Travefy: Itinerary creation and group travel collaboration platform that integrates with TripSuite. Overlaps on itinerary management and also curates an annual list of top travel-agency software, signaling partial competitive and partner dynamics.
• Axus: Itinerary and day-by-day planning tool for travel advisors. Integrates with TripSuite but also competes on itinerary functionality, similar to Travefy.

Broad incumbents

• Sabre: Global distribution system and travel technology incumbent serving agencies, airlines, and hotels. While not a direct SaaS competitor to TripSuite, Sabre is a recognized player in agency tooling and could expand downstream.
• Travelport: Major GDS and travel commerce platform serving travel agencies globally. Broad incumbent whose agency-facing tools overlap with parts of TripSuite's back-office value proposition.
• Amadeus: Global travel technology provider whose agency solutions include the ClientBase/Trams platforms that TripSuite is replacing. Relevant incumbent benchmark for the legacy modernization thesis.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TripSuite