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Welltok

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uuid0000ef5

Namestring
Welltok
Legal namestring
Welltok
Websiteurl
welltok.com
Company typeenum
Private
Founded yearint
2009
Descriptiontext

Welltok is a Denver-based enterprise SaaS company founded in 2009 that operates a single consumer activation platform for the healthcare industry. The platform is positioned as a data-driven solution that connects consumers with personalized health improvement resources and uses incentives and engagement mechanics to drive completion of health actions. The company's primary product is described as a unified offering rather than a modular portfolio, and it serves four customer segments: health plans, employers, healthcare providers, and public entities.

The company's technology foundation has been built through an aggressive acquisition strategy. Between 2013 and 2018, Welltok completed at least eight acquisitions, including IncentOne (incentive programs), Mindbloom (consumer engagement), Predilytics (predictive analytics), Silverlink Communications (member outreach), Keas (wellness), Tea Leaves Health (provider engagement), and Wellpass (consumer identity). These acquisitions have been folded into a single platform sold to enterprise healthcare buyers. Welltok does not disclose pricing or contract structures publicly.

Welltok has raised approximately $290 million in disclosed funding across multiple rounds from 2011 to 2020, with major participation from Bessemer Venture Partners, New Enterprise Associates, Emergence Capital, Georgian, InterWest Partners, and strategic investors including IBM Ventures, Qualcomm Ventures, Hearst Health Ventures, ITOCHU Corporation, and Grupo SURA. The most recent disclosed round in July 2020 was notably smaller than prior rounds. Headcount is reported at 101-250 employees, and the company remains private.

Short descriptiontext

Welltok is a Denver-based enterprise SaaS company that delivers a data-driven consumer activation platform for healthcare, serving health plans, employers, providers, and public entities with personalized health improvement and engagement tools.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
101–250
akta.pro rankint
HeadquartersDenver, United States
HQ citystring
Denver
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
healthcare consumer activation, enterprise SaaS platform, member engagement software, wellness program management, population health analytics
Industry3 codes
1Employer/Member Engagement Platforms for Provider-Sponsored Plans
CodeHLACAEAMPrimaryYes
2Care Navigation, Referral & Digital Front Door Platforms
CodeHLALABAHPrimaryNo
3Patient Portals & Self-Service Access
CodeHLACAEAAPrimaryNo
NAICS code2 codes
  • Computer Systems Design and Related Services54151
  • Custom Computer Programming Services541511
SIC code2 codes
  • Services-Health Services8000
  • Services-Computer Programming, Data Processing, Etc.7370
Product category
Healthcare Consumer Engagement Software
Social media profiles3 records
Cost components5 values
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Welltok delivers a data-driven enterprise SaaS consumer activation platform that enables health plans, employers, healthcare providers, and public entities to connect consumers with personalized health improvement resources. The platform is designed to make it easy and rewarding for consumers to complete actions that optimize their health and wellbeing, functioning as a single, integrated offering rather than a modular portfolio.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Welltok is a single-platform SaaS company offering a unified consumer activation platform for the healthcare industry. The platform empowers health plans, employers, providers, and public entities to connect consumers with personalized health improvement resources, making it easy and rewarding for consumers to complete actions that optimize their health and wellbeing. The company operates as a single, integrated offering rather than a modular portfolio.

Product and service1 record
1Consumer Activation Platform
CategoryHealthcare Consumer Engagement Software
Description

A data-driven enterprise SaaS platform that enables health plans, employers, healthcare providers, and public entities to connect consumers with personalized health improvement resources, making it easy and rewarding for consumers to complete actions that optimize their health and wellbeing.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Phreesia delivers a patient intake, registration, and activation platform used by health systems and plans to engage consumers at the point of care. Directly comparable to Welltok as a healthcare consumer activation SaaS targeting providers and plans.

TypeDirect peer
Description

Virgin Pulse (now Personify Health) provides employer-sponsored wellness, engagement, and health improvement programs. Directly comparable to Welltok's employer and health plan activation use cases and similar horizontal go-to-market across employer and payer segments.

TypeDirect peer
Description

Castlight delivers a health navigation and engagement platform for employers and health plans that connects members to personalized care and benefits decisions. Closely mirrors Welltok's data-driven consumer activation approach and enterprise SaaS distribution model.

TypeDirect peer
Description

Wellframe provides a member-facing digital health management platform used by health plans for care navigation, daily check-ins, and personalized outreach. Directly comparable as a health-plan-focused member activation SaaS with similar targeting and engagement mechanics.

TypeDirect peer
Description

mPulse Mobile delivers consumer engagement and outreach solutions to health plans, providers, and PBMs via conversational AI, SMS, and interactive voice. Comparable to Welltok's activation and engagement use cases across the same payer and provider buyer base.

TypeDirect peer
Description

Healthmine offers a member engagement and rewards platform specifically built for Medicare Advantage, ACA, and Medicaid health plans. Directly comparable to Welltok's health plan activation business with overlapping use cases in member wellness and incentive programs.

TypeBroad incumbent
Description

Rally Health (Optum/UnitedHealth Group) provides consumer-facing health engagement, wellness, and care navigation to millions of insured members. A larger incumbent offering overlapping capabilities within a vertically-integrated payer platform rather than as a standalone SaaS.

TypeBroad incumbent
Description

Sharecare operates a broad digital health platform spanning wellness content, condition management, and benefits navigation for employers, health plans, and providers. Comparable as a horizontal consumer activation player at greater scale and broader content/care depth than Welltok.

TypeEmerging player
Description

Noom delivers behavior-change and wellness engagement to consumers and through employer/health plan partnerships, with AI-driven personalization. Partial overlap with Welltok's employer wellness and consumer activation use cases but anchored in a direct-to-consumer model.

TypeBroad incumbent
Description

WebMD offers consumer health information, condition content, and engagement tools, with employer- and plan-facing licensing products. Adjacent incumbent in consumer health engagement, overlapping with Welltok's consumer-facing activation and education surfaces.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks7 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment4 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile4 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles5 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds13 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors28 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A8 records

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Welltok

Healthcare Consumer Engagement Softwarewelltok.com

Welltok is a Denver-based enterprise SaaS company that delivers a data-driven consumer activation platform for healthcare, serving health plans, employers, providers, and public entities with personalized health improvement and engagement tools.

What Welltok does

Welltok is a Denver-based enterprise SaaS company founded in 2009 that operates a single consumer activation platform for the healthcare industry. The platform is positioned as a data-driven solution that connects consumers with personalized health improvement resources and uses incentives and engagement mechanics to drive completion of health actions. The company's primary product is described as a unified offering rather than a modular portfolio, and it serves four customer segments: health plans, employers, healthcare providers, and public entities.

The company's technology foundation has been built through an aggressive acquisition strategy. Between 2013 and 2018, Welltok completed at least eight acquisitions, including IncentOne (incentive programs), Mindbloom (consumer engagement), Predilytics (predictive analytics), Silverlink Communications (member outreach), Keas (wellness), Tea Leaves Health (provider engagement), and Wellpass (consumer identity). These acquisitions have been folded into a single platform sold to enterprise healthcare buyers. Welltok does not disclose pricing or contract structures publicly.

Welltok has raised approximately $290 million in disclosed funding across multiple rounds from 2011 to 2020, with major participation from Bessemer Venture Partners, New Enterprise Associates, Emergence Capital, Georgian, InterWest Partners, and strategic investors including IBM Ventures, Qualcomm Ventures, Hearst Health Ventures, ITOCHU Corporation, and Grupo SURA. The most recent disclosed round in July 2020 was notably smaller than prior rounds. Headcount is reported at 101-250 employees, and the company remains private.

Welltok firmographics

Firmographics
Name
Welltok
Legal name
Welltok
Website
https://welltok.com
Company type
Private
Founded year
2009
Operating status
Operating
Headcount range
101–250 employees
Short description
Welltok is a Denver-based enterprise SaaS company that delivers a data-driven consumer activation platform for healthcare, serving health plans, employers, providers, and public entities with personalized health improvement and engagement tools.
Ownership category
akta.pro rank

Welltok industry classification

Industry
Product category
Healthcare Consumer Engagement Software
NAICS
Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
SIC
Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry
Employer/Member Engagement Platforms for Provider-Sponsored Plans (HLACAEAM)
akta.pro secondary industries
Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Patient Portals & Self-Service Access (HLACAEAA)

Keywords

  • Healthcare consumer activation
  • Enterprise SaaS platform
  • Member engagement software
  • Wellness program management
  • Population health analytics

Where Welltok is headquartered

Location

Headquarters

HQ city
Denver
HQ country
United States
HQ region
North America

Markets served

Welltok business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Welltok product offering

Product offering

Core offering

Welltok delivers a data-driven enterprise SaaS consumer activation platform that enables health plans, employers, healthcare providers, and public entities to connect consumers with personalized health improvement resources. The platform is designed to make it easy and rewarding for consumers to complete actions that optimize their health and wellbeing, functioning as a single, integrated offering rather than a modular portfolio.

Product overview

Welltok is a single-platform SaaS company offering a unified consumer activation platform for the healthcare industry. The platform empowers health plans, employers, providers, and public entities to connect consumers with personalized health improvement resources, making it easy and rewarding for consumers to complete actions that optimize their health and wellbeing. The company operates as a single, integrated offering rather than a modular portfolio.

Differentiator

Problem solved

Functional benefit

Products and services

  • Consumer Activation Platform A data-driven enterprise SaaS platform that enables health plans, employers, healthcare providers, and public entities to connect consumers with personalized health improvement resources, making it easy and rewarding for consumers to complete actions that optimize their health and wellbeing.

Companies that use Welltok

Customer profile

Segments4 records

Ideal customer profiles4 records

Welltok technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Welltok partnerships and signals

Strategic signal

Recent moves6 records

Expansion highlights5 records

Welltok competitors and assessment

Company assessment

Direct peers

  • Phreesia: Phreesia delivers a patient intake, registration, and activation platform used by health systems and plans to engage consumers at the point of care. Directly comparable to Welltok as a healthcare consumer activation SaaS targeting providers and plans.
  • Virgin Pulse: Virgin Pulse (now Personify Health) provides employer-sponsored wellness, engagement, and health improvement programs. Directly comparable to Welltok's employer and health plan activation use cases and similar horizontal go-to-market across employer and payer segments.
  • Castlight Health: Castlight delivers a health navigation and engagement platform for employers and health plans that connects members to personalized care and benefits decisions. Closely mirrors Welltok's data-driven consumer activation approach and enterprise SaaS distribution model.
  • Wellframe: Wellframe provides a member-facing digital health management platform used by health plans for care navigation, daily check-ins, and personalized outreach. Directly comparable as a health-plan-focused member activation SaaS with similar targeting and engagement mechanics.
  • mPulse Mobile: mPulse Mobile delivers consumer engagement and outreach solutions to health plans, providers, and PBMs via conversational AI, SMS, and interactive voice. Comparable to Welltok's activation and engagement use cases across the same payer and provider buyer base.
  • Healthmine: Healthmine offers a member engagement and rewards platform specifically built for Medicare Advantage, ACA, and Medicaid health plans. Directly comparable to Welltok's health plan activation business with overlapping use cases in member wellness and incentive programs.

Broad incumbents

  • Rally Health: Rally Health (Optum/UnitedHealth Group) provides consumer-facing health engagement, wellness, and care navigation to millions of insured members. A larger incumbent offering overlapping capabilities within a vertically-integrated payer platform rather than as a standalone SaaS.
  • Sharecare: Sharecare operates a broad digital health platform spanning wellness content, condition management, and benefits navigation for employers, health plans, and providers. Comparable as a horizontal consumer activation player at greater scale and broader content/care depth than Welltok.
  • WebMD (Internet Brands): WebMD offers consumer health information, condition content, and engagement tools, with employer- and plan-facing licensing products. Adjacent incumbent in consumer health engagement, overlapping with Welltok's consumer-facing activation and education surfaces.

Emerging players

  • Noom: Noom delivers behavior-change and wellness engagement to consumers and through employer/health plan partnerships, with AI-driven personalization. Partial overlap with Welltok's employer wellness and consumer activation use cases but anchored in a direct-to-consumer model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

Welltok social profiles

Digital presence

Welltok financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Welltok leadership team

Management profile

Number of profiles

Profiles5 records

Welltok funding detail

Funding detail

Funding overview

Funding rounds13 records

Investors28 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Welltok M&A and investment

M&A and investment

M&A8 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Welltok

What does Welltok do?

Welltok delivers a data-driven enterprise SaaS consumer activation platform that enables health plans, employers, healthcare providers, and public entities to connect consumers with personalized health improvement resources. The platform is designed to make it easy and rewarding for consumers to complete actions that optimize their health and wellbeing, functioning as a single, integrated offering rather than a modular portfolio.

When was Welltok founded?

Welltok was founded in 2009. It employs 101 to 250 people.

Where is Welltok based?

Welltok is headquartered in Denver, United States, in the North America region.

Who are Welltok's main competitors?

Direct peers on record are Phreesia, Virgin Pulse, Castlight Health, Wellframe, mPulse Mobile and Healthmine. Broad incumbents are Rally Health, Sharecare and WebMD (Internet Brands). Noom is listed as an emerging player.

Does Welltok have an API?

No public API is recorded for Welltok.

What industry is Welltok in?

Welltok's product category is Healthcare Consumer Engagement Software. Its primary akta.pro industry code is HLACAEAM, Employer/Member Engagement Platforms for Provider-Sponsored Plans, with a secondary code of HLALABAH, Care Navigation, Referral & Digital Front Door Platforms. Its NAICS code is 54151 and its SIC code is 8000.

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Live signals
Hearst​Hearst Health Invests in Health Optimization Pioneer Welltok - HEARSTHearst Health, a unit of Hearst Corporation, announced a venture investment in Welltok, Inc., the creator of the CaféWell health optimization platform. The financial terms of the deal were not disclosed, and Ellen Koskinas from Hearst Health Ventures will join Welltok's board as an observer. This partnership aims to leverage media and technology to help consumers manage their health through personalized guidance and incentives.TechCrunchHackers accessed sensitive health data of more than 8 million Welltok patientsHackers accessed sensitive personal and health data of more than 8 million individuals by exploiting a security vulnerability in MOVEit Transfer software used by Welltok, a Denver-based patient engagement platform owned by Virgin Pulse. Multiple healthcare providers including Stanford Health Care, Corewell Health, and Sutter Health confirmed their patients were affected by the breach, which compromised names, Social Security numbers, health information, and insurance data. The incident ranks as the second largest MOVEit breach to date, following a separate breach at government contractor Maximus that impacted 11 million individuals, and is part of a broader campaign attributed to the Clop ransomware gang that has affected over 2,600 organizations and 82 million individuals.GlobeNewswireHealthcare AI Market Trends, Demand, Growth And Future Scope 2023 To 2029 | Welltok, Inc., Intel Corporation, Nvidia CorporationThe global healthcare AI market is projected to grow at a 42% CAGR, reaching USD 169.7 billion by 2029. North America is expected to be the largest region, with key players including Welltok, Intel, and Nvidia. Growth is driven by big data adoption and personalized medicine needs.Arizona WETHow AI Helps Physicians Improve Telehealth Patient Care in Real-TimeThis article provides a comprehensive overview of how artificial intelligence is being integrated into telehealth services to improve patient care, citing a MIT study showing 75% of healthcare facilities using AI reported improved capacity to manage illnesses. The article details multiple AI applications including Welltok's Concierge chatbot (98% accuracy, 60% time savings), Teladoc's machine learning platform for real-time physician insights, and various other solutions such as virtual nursing assistants, predictive analytics, and remote patient monitoring tools. While highlighting the growing role of AI in healthcare delivery, the piece serves as an informational guide rather than reporting on a specific corporate development or event.GlobeNewswireVirgin Pulse Completes Acquisition of Welltok, Expanding Health Engagement Capabilities for Employers, Payers and Health SystemsVirgin Pulse completed its acquisition of Welltok, combining Welltok's activation engine with Virgin Pulse's daily engagement platform. The combined platform serves 4,100 global employer, health plan, and health system clients, aiming to improve health outcomes and reduce costs. Financial terms were not disclosed.Providence Business NewsVirgin Pulse agrees to acquire Denver-based WelltokVirgin Pulse agreed to acquire Denver-based Welltok, a consumer activation and data analytics company, with terms undisclosed. The deal is expected to close later this month, adding Welltok's roughly 250 employees to Virgin Pulse's about 2,000. The acquisition aims to expand data analytics and multi-channel communications capabilities for clients.GlobeNewswireVirgin Pulse to Acquire Welltok to Advance Health Activation Capabilities; Accelerate Expansion Across Health Systems, Health Plan and PBM MarketsVirgin Pulse announced its intent to acquire Welltok, a consumer activation company, to expand health activation capabilities across health systems, plans, and PBMs. The deal is expected to close later this month, subject to regulatory approvals, with financial terms undisclosed.GlobeNewswireVirgin Pulse to Acquire Welltok to Advance Health Activation Capabilities; Accelerate Expansion Across Health Systems, Health Plan and PBM MarketsVirgin Pulse announced its intent to acquire Denver-based consumer activation company Welltok to enhance its health activation capabilities and expand across healthcare markets. The transaction, which is expected to close later in the month pending regulatory approvals, combines Welltok's data analytics with Virgin Pulse's digital platform to serve employers, health systems, and payers. Financial details of the acquisition were not disclosed.PR NewswireTrane Technologies Wins Gold Stevie Award for Great Employers by Focusing on Employee WellbeingTrane Technologies won a Gold Stevie Award for Great Employers for its Be Well employee wellbeing platform, which was developed in partnership with Welltok and launched in the U.S. in 2020. The platform consolidates employee benefits across three wellbeing pillars and has achieved strong adoption, with over 66% of U.S. employees registering and 70% completing targeted actions such as health risk assessments. The award recognizes Trane Technologies' commitment to supporting employee total health, including physical and mental wellbeing.PR NewswireWelltok Launches Vaccine and Testing Compliance Solution to Manage COVID-19 Vaccine MandatesWelltok announced the launch of Welltok Verify, an AI-powered solution designed to help employers manage and verify COVID-19 vaccine and testing compliance amid new federal mandates. The tool automates the collection of vaccination proof and test results, providing HR teams with real-time insights and reporting capabilities to meet OSHA requirements for large workplaces.