What hc1 does

hc1 Insights, Inc. is an Indianapolis-based healthcare technology company founded in 2011 that builds hc1 IQ™, an agentic intelligence platform purpose-built for clinical laboratories and the health systems that operate them. The platform unifies four modular solutions — Clinical IQ™ for clinician-built AI across anemia management, maternal risk (HerCare™), lab test monitoring, and transfusion stewardship; Ops IQ™ for lab CRM, service operations, and Voice AI on a HIPAA-compliant cloud with sub-1-second HL7 LIS latency; Source IQ™ for autonomous supply chain benchmarking and contract negotiation; and Signal IQ™ for real-world lab intelligence — into a single ecosystem that processes 30B+ monthly clinical transactions across 12B+ historical lab results, 277M+ claims records, 89M+ patient profiles, and 600K+ clinical histories.

The underlying technology stack combines structured-data analytics (clinical decision support, predictive risk scoring), NLP (natural language queries, AI-generated negotiation briefs), and audio (Voice AI for inbound/outbound lab calls) delivered via Epic and athenahealth marketplace integrations to 450+ hospitals and health systems including named enterprises such as Quest Diagnostics, Labcorp, Sonic Healthcare, UNC Health, Rush University Medical Center, Corewell Health, Jefferson Health, Bon Secours Mercy Health, and Sonora Quest Laboratories. The platform is HIPAA, SOC 2 Type II, GDPR, CCPA, and FedRAMP Moderate (AWS) aligned, and operates an Epic Official Integration Partnership that embeds hc1's AI directly within EHR workflows.

hc1 monetizes hc1 IQ™ predominantly through enterprise SaaS subscriptions sold via a U.S. direct field-sales motion targeted at health-system executives, lab directors, supply chain leaders, and clinical quality officers. Contracts are module-based and annual with up to 5% renewal price escalators, supplemented by separately invoiced activation, consulting, and advisory professional services. Customer segments are diversified across hospitals and health systems, reference and commercial laboratories (including the major reference lab logos above), life sciences companies, payers/health plans, and medical device/diagnostics firms, with revenue augmented by the Accumen lab performance consulting business acquired in October 2024.

Name

hc1

Legal name

hc1 Insights, Inc.

Website

https://hc1.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

hc1 builds hc1 IQ™, an agentic AI lab intelligence platform that unifies clinical, operational, supply chain, and real-world evidence analytics for hospitals, health systems, reference labs, life sciences companies, and payers.

Ownership category

akta.pro rank

Product category

Healthcare Lab Intelligence Software

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

akta.pro secondary industries

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)

Keywords

• Lab intelligence platform
• Healthcare AI software
• Clinical decision support
• Lab CRM operations
• Healthcare supply chain

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions (SaaS): hc1 operates on a subscription-based SaaS model, with health systems and laboratories subscribing to one or more hc1 IQ™ modules (Clinical IQ™, Ops IQ™, Source IQ™, Signal IQ™). Subscriptions are annual, with 5% price increase rights on renewal. Service Subscriptions may be added during the term at prorated pricing. Professional Services (activation, consulting, advisory) are invoiced separately as incurred.
2. Professional Services: Professional services including activation, consulting, advisory, and assessment services are performed by hc1's services team as specified in Statements of Work. Fees are invoiced as incurred and due upon receipt.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

hc1 sells hc1 IQ, an agentic AI-powered SaaS platform that aggregates and analyzes clinical, operational, and financial laboratory data for healthcare organizations. The platform is sold as a subscription to hospitals, health systems, reference laboratories, and life sciences companies, with four product modules (Clinical IQ, Ops IQ, Source IQ, Signal IQ) addressing care gap closure, lab operations CRM, supply chain optimization, and real-world lab intelligence.

Product overview

hc1 offers hc1 IQ™, an agentic intelligence platform that unifies four modular solutions for healthcare laboratories and health systems. The core platform transforms lab data into strategic advantage across clinical, operational, supply chain, and market growth domains. The product portfolio consists of: Clinical IQ™ for care gap closure and lab stewardship (including HerCare™ for maternal care); Ops IQ™ for lab CRM and operations management; Source IQ™ for autonomous supply chain optimization; and Signal IQ™ for real-world lab intelligence targeting Life Sciences, Payers, and Med Device companies. All modules leverage AI for anomaly detection, predictive analytics, process automation, and natural language processing across 12B+ lab results and 90M+ patient profiles.

Differentiator

Problem solved

Functional benefit

Brands

• HerCare™: Automated maternal risk detection solution built into existing EHR systems, analyzing lab data in real time to identify at-risk patients early.

Products and services

• hc1 IQ Agentic intelligence platform that unifies clinical intelligence, operational analytics, supply chain optimization, and market growth into a single AI-powered ecosystem for health systems.
• Clinical IQ Clinician-built AI platform for closing care gaps, optimizing test utilization, and driving early detection; includes anemia management, maternal care (HerCare), lab test monitoring, and transfusion monitoring.
• Ops IQ CRM and operations platform built specifically for laboratories, unifying Sales, Service, and Operations on a single HIPAA-compliant cloud with real-time clinical data, Voice AI, predictive risk scoring, and LIS integration.
• Source IQ Autonomous healthcare supply chain agent that continuously benchmarks pricing, contracts, and utilization against a national dataset, generating negotiation briefs, contract redlines, and vendor comparison reports using AI.
• Signal IQ Real-world lab intelligence asset built from large-scale longitudinal lab results and enriched clinical histories, powering clinical decision support, segmentation, and outcomes measurement for Life Sciences, Payers, and Med Device companies.
• HerCare Automated maternal risk detection module integrated into Clinical IQ and EHR systems, analyzing lab data in real time to identify at-risk pregnant patients early and generate personalized care plans.

Quantifiable outcome

• Average annual savings per health system: $2.5M+
• +10 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and secondary.

• Epic (Epic EHR)coreTechnology or IntegrationClinical IQ™ is an Official Integration Partner of Epic. The integration delivers AI-powered clinical intelligence widgets, real-time alerts, and patient chart integration directly within Epic's electronic health records system. This is a key distribution channel reaching Epic's large health system customer base in the U.S.
• athenahealthsecondaryTechnology or IntegrationNative integration with athenahealth's cloud-based platform available on the athenahealth marketplace. Provides dashboard widgets, order suggestions, population health, and care coordination capabilities for athenahealth customers using Clinical IQ™.
• AccumencoreStrategic or Co-development Partnerhc1 acquired Accumen (including Lab Expert Accumen) to expand its data-driven lab insights capabilities and bring deep lab performance consulting expertise into the hc1 IQ™ platform. The acquisition, completed in 2024, created the most comprehensive end-to-end partner for health system lab transformation.
• ProtegesecondaryStrategic or Co-development Partnerhc1 partnered with Protege to provide one of the largest de-identified lab data repositories for AI development, enhancing Signal IQ™'s data asset for real-world evidence and clinical segmentation use cases.

Scale indicators23 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Health Catalyst: Health Catalyst is a healthcare data and analytics platform that aggregates clinical, financial, and operational data for hospitals and health systems to drive outcomes improvement. It is a direct peer to hc1 because both sell enterprise healthcare analytics SaaS to US health systems, compete for the same clinical/operational/financial intelligence budgets, and emphasize measurable ROI.
• Arcadia: Arcadia provides a healthcare data platform built on aggregated EHR, claims, and lab data for value-based care performance, risk stratification, and care management. It is a direct peer to hc1 because both transform longitudinal clinical data (including lab signals) into actionable population health and clinical intelligence for health systems and payers.
• Inovalon: Inovalon operates the Healthcare Data Cloud, providing large-scale clinical, claims, and lab analytics to payers, providers, and life sciences. It is a direct peer to hc1 because both build proprietary longitudinal healthcare datasets powering risk adjustment, quality, and clinical intelligence for similar healthcare buyers.
• Komodo Health: Komodo Health maintains a large healthcare intelligence data layer used by Life Sciences and payers for patient-level insights, commercial analytics, and real-world evidence. It is a direct peer to hc1's Signal IQ because both monetize proprietary longitudinal clinical/lab data for pharma, payer, and med device use cases.

Emerging players

• Definitive Healthcare: Definitive Healthcare provides a commercial intelligence platform on healthcare providers, including lab and reference lab intelligence, targeting Life Sciences and med device sales/marketing teams. It is an emerging player peer to hc1's Signal IQ because both monetize data assets about healthcare providers and lab activity for industry buyers.
• LeanTaaS: LeanTaaS provides AI-powered healthcare operations and capacity management analytics deployed inside EHR workflows at large health systems. It is an emerging player peer to hc1's Ops IQ because both sell AI-driven operational optimization SaaS to enterprise hospital systems, embedded in existing clinical workflows.
• Clarify Health: Clarify Health offers an enterprise analytics platform combining claims, clinical, and lab-grade data to measure provider performance, value-based care outcomes, and life sciences commercialization. It is an emerging player peer to hc1 because both monetize longitudinal lab and clinical data for providers, payers, and Life Sciences.

Broad incumbents

• Premier Inc. Premier is an established healthcare improvement company offering supply chain services, clinical benchmarking, and analytics to a large US health system network via its PINC AI platform. It is a broad incumbent peer to hc1 because it overlaps directly with Source IQ (lab supply chain) and broader hc1 benchmarking use cases from a much larger installed base.
• IQVIA: IQVIA is a global life sciences and healthcare analytics giant offering real-world evidence, commercial analytics, and clinical research services. It is a broad incumbent peer to hc1's Signal IQ because both serve pharma/Life Sciences with large longitudinal datasets and analytics, although IQVIA operates at vastly larger scale and breadth.
• Epic Systems: Epic is the dominant EHR vendor in the US, embedding increasingly rich analytics, decision support, and care-gap capabilities into its own platform. It is a broad incumbent peer/partner to hc1 because hc1's Clinical IQ is integrated as an Official Epic Partner; Epic's own growing analytics roadmap is the most important adjacent threat to hc1's installed footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hc1
• Xx.com/hc1dotcom

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds10 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about hc1