NectarVet
NectarVet is a cloud-based veterinary practice management system serving independent veterinary clinics across the United States and Canada, combining medical records, AI-powered documentation, integrated payments, communications, and inventory in an all-in-one SaaS platform.
- Company typePrivate
- Founded2021
- HeadquartersOakland, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What NectarVet does
NectarVet is a cloud-based veterinary Practice Information Management System (PIMS) founded in 2021 and headquartered in Oakland, California. The platform serves independent veterinary practices in the United States and Canada, with a primary focus on small to mid-size clinics, startup veterinary clinics, mobile vet operations, and specialized or boutique practices. The system combines medical records, AI-powered documentation, client engagement tools, integrated payments, communications, and inventory management in a single all-in-one SaaS platform designed to reduce administrative workload and recover lost revenue for veterinary teams.
The platform is delivered via web browser on any internet-connected device and integrates deeply into the veterinary diagnostics ecosystem through partnerships with IDEXX, Zoetis, Antech, Antech Imaging, and Heska for two-way lab and radiology order/result flow. NectarVet's proprietary technology includes NectarNotes for AI voice-to-SOAP documentation, NectarCalls — described as the industry's only fully embedded phone system with AI call summaries and sentiment analysis — Ask Coco for patient chart queries, AI-generated patient report cards for client communications, and AI-assisted medical history review. The company was the first PIMS to launch AI features in 2023 and now offers five AI tools spanning speech-to-text, NLP, process automation, and knowledge retrieval modalities.
Revenue is generated primarily through SaaS subscriptions with quote-based pricing (not publicly disclosed), supplemented by transaction fees from NectarPay integrated payment processing via Stripe and Tilled, and professional services for onboarding and data migration. Sales follow a direct, demo-led motion targeting clinic owners, veterinarians, practice managers, technicians, and receptionists, with average onboarding cycles of 6-8 weeks including data migration and training. The company has raised approximately $4.2 million across two rounds — a $1M seed from Bienville Capital in November 2021 and a $3.2M round led by Bessemer Venture Partners in February 2023 — and was recognized as the #1 Emerging Veterinary Software in Bain Capital Ventures' Top 50 Emerging Vertical SaaS Companies 2023. The team of approximately 20-25 includes engineers from Meta and Square, Stanford-trained product designers, and former McKinsey strategists.
NectarVet firmographics
Firmographics- Name
- NectarVet
- Legal name
- NectarVet, Inc.
- Website
- https://nectarvet.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NectarVet is a cloud-based veterinary practice management system serving independent veterinary clinics across the United States and Canada, combining medical records, AI-powered documentation, integrated payments, communications, and inventory in an all-in-one SaaS platform.
- Ownership category
- akta.pro rank
NectarVet industry classification
Industry- Product category
- Veterinary Practice Management Software
- NAICS
- Veterinary Services (54194)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Veterinary Practice Management Software (PIMS/EMR, Scheduling, Billing) (HLAMAGAA)
- akta.pro secondary industries
- Veterinary Practice Management Systems (PIMS) (HLAMAMAA), Veterinary Client Engagement & Marketing (CRM, Reminders, Portals) (HLAMAMAE), Client Engagement & CRM Platforms (Reminders, Messaging, Loyalty, Reviews) (HLAMAGAC), Online Booking, Intake & Digital Front Door (Forms, Consent, Waitlist) (HLAMAGAD), Revenue Cycle, Payments & Financing (Payments, Subscriptions, BNPL, Claims Support) (HLAMAGAE), Multi-site/Corporate Group Operations Platforms (Franchise/MSO Tools, Standardization) (HLAMAGAM)
Keywords
Where NectarVet is headquartered
LocationHeadquarters
- HQ city
- Oakland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
NectarVet business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (PIMS): Monthly/annual subscription for access to the all-in-one veterinary practice management platform. Fees are billed at the beginning of each month and payable within 30 days. The platform includes integrated payments (NectarPay), AI tools, online scheduling, 2-way SMS, client portal, lab integrations, and phone system. The company offers a startup/new clinic program with 50% lower rates.
- Integrated Payment Processing (NectarPay): Integrated payment processing through Stripe and Tilled. Payment features include remote payment links, auto-charge capture, deposit collection, and interest charging on outstanding balances. Revenue generated through payment transaction fees embedded in the platform.
- Professional Services: Professional services including data migration, staff training, and onboarding support. Implementation and training are offered as part of the service package.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | New Clinic Program - 50% lower rates for qualifying startup veterinary clinics |
| Subscription | Annual | Standard Practice Plan (unspecified pricing) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
NectarVet product offering
Product offeringCore offering
NectarVet sells an all-in-one cloud-based veterinary Practice Information Management System (PIMS) that combines medical records, AI-powered documentation (NectarNotes, Ask Coco), an embedded AI phone system (NectarCalls), two-way SMS client communication, integrated payments (NectarPay), online scheduling, and lab/radiology integrations in a single platform for independent veterinary clinics. The product is delivered as a SaaS subscription, with a special reduced-rate program for startup clinics.
Product overview
NectarVet is a single all-in-one cloud-based veterinary PIMS platform with multiple integrated modules. The core platform combines medical records, AI tools, client engagement, payments, and inventory management. Key modules include: NectarNotes for AI-powered voice-to-SOAP documentation, NectarCalls AI (the industry-first embedded phone system with call summaries and sentiment analysis), Ask Coco AI assistant for patient chart queries, Patient Report Cards for automated client communications, NectarPay for integrated payment processing, Client Portal with 2-way SMS/MMS, Online Scheduling with deposit collection, Digital Treatment Whiteboard, and 2-way integrations with lab/diagnostic providers (IDEXX, Zoetis, Antech, Antech Imaging) and inventory management (VetCove). The platform is designed to reduce clicks by up to 70% and save 1-2 hours per day on SOAP writing.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Saves 1-2 hours of SOAP writing per day per veterinarian
- +9 more outcomes
Companies that use NectarVet
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
NectarVet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability7 records
Feature13 records
NectarVet partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and supporting.
- Antech (includes Antech Imaging and Heska)coreAntech (including its Antech Imaging division and Heska, acquired by Antech in 2023) provides veterinary diagnostic and imaging services. NectarVet integrates with Antech for two-way lab results and imaging integration, allowing test orders and results to flow directly into patient records without manual data entry. Heska provides diagnostic AI, digital imaging tools, and point-of-care analyzers that sync with NectarVet's administrative platform.
- IDEXXcoreIDEXX is the industry leader in veterinary diagnostics and laboratory services. NectarVet integrates with IDEXX for direct lab order and result flow into patient records, cutting manual entry and ensuring complete medical records. IDEXX also owns Cornerstone (a competing PIMS), making the integration notable.
- ZoetiscoreZoetis is a global animal health provider offering diagnostics and therapeutics. Integration with NectarVet supports faster diagnostic ordering and more accurate medical record-keeping within the practice management workflow.
- VetCovecoreVetCove is described as the #1 inventory management system for veterinary practices. NectarVet's integration with VetCove enables seamless supply reordering and automated inventory tracking, making it a key operational workflow integration for practices.
- TwiliocoreTwilio powers NectarVet's SMS, MMS, and phone features including appointment reminders, two-way messaging, and call logging within the PIMS. Twilio serves as the telecommunications infrastructure for NectarVet's messaging platform.
- Mango PhonessupportingMango Phones is a veterinary phone system that links call logs, voicemails, and client links directly to patient records. It complements NectarVet's embedded NectarCalls phone system and is listed as an integration option.
- StripecoreStripe is one of NectarVet's third-party payment processors for payment services including card acceptance and merchant settlement. NectarVet uses Stripe and Tilled for integrated payment processing through NectarPay. Customers must comply with Stripe's terms and conditions.
- TilledcoreTilled is NectarVet's second payment processor alongside Stripe for payment services. NectarVet may use other third parties to provide payment services in addition to Stripe and Tilled. Customers must comply with Tilled's terms and conditions.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
NectarVet competitors and assessment
Company assessmentDirect peers
- ezyVet: Cloud-based veterinary PIMS owned by IDEXX, widely used in mid-market and multi-site veterinary practices. Directly competes with NectarVet in the modern cloud PIMS category with comparable workflow breadth and IDEXX lab integrations.
- Digitail: Cloud-based veterinary practice management software offering AI-assisted features, client communication, and integrations with IDEXX/Antech. NectarVet's own competitor comparison page lists Digitail, indicating direct overlap in feature set, pricing tier, and target SMB veterinary segment.
- Shepherd Veterinary Software: Cloud-based veterinary practice management platform targeting independent practices with AI charting, payments, and client engagement. Featured on NectarVet's competitor comparison page; competes for the same SMB and startup clinic customers.
- Pulse Veterinary Software: Cloud PIMS with AI-enhanced SOAP generation and telemedicine features, listed on NectarVet's competitor comparison page. Directly comparable in feature set (AI documentation, cloud delivery, modern UX) and SMB veterinary target customer.
- DaySmart Vet: Cloud veterinary practice management software focused on small and mid-size practices. Listed on NectarVet's comparison page; offers scheduling, charting, payments, and client engagement comparable to NectarVet's core feature set.
- Hippo Manager: Cloud-based veterinary practice management software with charting, scheduling, billing, and integrations. Targets small to mid-size independent veterinary practices, overlapping with NectarVet's primary segment.
- ProVet: Cloud-based veterinary practice management software with EMR, scheduling, billing, and client communication. Targets independent practices and specialty clinics, comparable to NectarVet's feature scope and customer base.
Broad incumbents
- Cornerstone (IDEXX): The largest installed-base on-premise veterinary PIMS, owned by IDEXX. Competes head-to-head with NectarVet in veterinary practice management and shares overlapping lab integration rails, but is a legacy on-premise platform with a more limited modern UX.
- AVImark: Established on-premise veterinary practice management software widely deployed across North American veterinary clinics. Represents the legacy PIMS base that NectarVet targets for cloud migration and modern UX replacement.
Emerging players
- PetDesk: Veterinary client engagement and front-desk platform offering appointment reminders, two-way messaging, and a client app. Overlaps with NectarVet's client engagement, SMS, and online booking features, but lacks full PIMS/medical-records depth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
NectarVet social profiles
Digital presenceNectarVet financial estimates
Financial estimateRevenue estimate
Valuation estimate
NectarVet leadership team
Management profileNumber of profiles
Profiles6 records
NectarVet funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NectarVet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NectarVet
What does NectarVet do?
NectarVet sells an all-in-one cloud-based veterinary Practice Information Management System (PIMS) that combines medical records, AI-powered documentation (NectarNotes, Ask Coco), an embedded AI phone system (NectarCalls), two-way SMS client communication, integrated payments (NectarPay), online scheduling, and lab/radiology integrations in a single platform for independent veterinary clinics. The product is delivered as a SaaS subscription, with a special reduced-rate program for startup clinics.
Is NectarVet a public or private company?
NectarVet is a private company. It is classified as venture growth investor backed and is currently operating.
When was NectarVet founded?
NectarVet was founded in 2021. It employs 11 to 50 people.
Where is NectarVet based?
NectarVet is headquartered in Oakland, United States, in the North America region.
How does NectarVet make money?
Three revenue lines are on record. SaaS Subscription (PIMS) is the primary driver. The others are integrated Payment Processing (NectarPay) and professional Services.
Who are NectarVet's main competitors?
Direct peers on record are ezyVet, Digitail, Shepherd Veterinary Software, Pulse Veterinary Software, DaySmart Vet, Hippo Manager and ProVet. Broad incumbents are Cornerstone (IDEXX) and AVImark. PetDesk is listed as an emerging player.
Does NectarVet have an API?
No public API is recorded for NectarVet.
What industry is NectarVet in?
NectarVet's product category is Veterinary Practice Management Software. Its primary akta.pro industry code is HLAMAGAA, Veterinary Practice Management Software (PIMS/EMR, Scheduling, Billing), with a secondary code of HLAMAMAA, Veterinary Practice Management Systems (PIMS). Its NAICS code is 54194 and its SIC code is 7371.