CIM

What CIM does

CIM is an Australian Building Performance AI company that develops and operates PEAK, a proprietary AI-native building analytics platform designed to automate fault detection and diagnostics, energy optimization, predictive maintenance, and sustainability reporting across commercial property portfolios. The platform applies proprietary machine learning models, large language models, and a Rules Engine expert system to ingest data from existing BMS infrastructure, auto-discover equipment, label points, validate data integrity, and continuously apply thousands of FDD templates across millions of data points. CIM monetizes PEAK through enterprise SaaS subscriptions with annual billing and CPI-linked escalation, sold via direct enterprise sales targeting commercial real estate owners and operators (e.g., LaSalle, Charter Hall, QIC Global Real Estate, GPT Group, CBRE, JLL) and through an engineering partner channel that enables RCx/MBCx consultancies to deliver continuous monitoring and retro-commissioning services.

The company also offers specialized modules layered on PEAK, including Building Optimization (expert-led operational support), NABERS Tracking (continuous rating oversight and scenario modeling for Australian property owners), and Predictive Maintenance, Sustainability, Energy Management, Indoor Environment, FDD, Data-Driven Maintenance, and Retro-Commissioning use cases. The platform is hosted on AWS in Sydney, is BMS-agnostic, and is designed for rapid onboarding (reported as 16 days for new sites versus traditional multi-month deployments).

CIM operates from headquarters in Sydney with regional offices in Dublin (European HQ and GDPR data controller) and London, serving customers in Australia, the United States, the United Kingdom, and Ireland. Reported outcomes include 15–24% annual portfolio energy reductions, CO2 reductions up to 12,000 metric tonnes per customer, indoor environment score improvements to 84–95%, and partner outcomes such as a 58% fan power reduction on a single air handling unit. The company has raised approximately $10.86M across three disclosed funding rounds between 2017 and 2022 and reported $16.8M ARR in 2025.

Name

CIM

Legal name

CIM Operations Pty Ltd

Website

https://cim.io

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

CIM provides the PEAK Platform, an AI-native building analytics solution for fault detection, energy optimization, and NABERS tracking. It serves commercial real estate owners, engineering consultancies, and facilities managers across Australia, the US, UK, and Ireland.

Ownership category

akta.pro rank

Product category

Building Analytics Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Model Governance, Risk & Compliance (GRC) Platforms (HDAAAKAA)

Keywords

• Building analytics software
• Fault detection diagnostics
• Building energy management
• Smart building platform
• Commercial HVAC monitoring

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. PEAK Platform SaaS Subscription: CIM operates on a subscription recurring revenue model for access to the PEAK Platform and associated services. The subscription includes access to the platform, technical support, and services as described in Service Agreements. Fees are typically billed on a term basis (Initial Term and Renewal Terms) with 30 days written notice required for non-renewal. Annual fee increases are permitted, typically tied to CPI plus a minimum of 1%. The company also offers additional services including training and supplementary support for additional fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

CIM provides an AI-native building analytics platform (PEAK) that automates fault detection, diagnostics, and operational workflows for commercial buildings. The software ingests data from building management systems, applies proprietary ML models and a rules engine to detect inefficiencies, and delivers actionable insights for predictive maintenance, energy reduction, and retro-commissioning across portfolios.

Product overview

CIM offers a unified Building Performance AI platform called PEAK, which consists of a core AI-native building analytics platform complemented by specialized solution modules. The architecture includes the PEAK Platform as the central technology layer, with Building Analytics and Building Optimization as primary solution modules, plus the NABERS Tracking service for Australian markets. The platform is designed to be BMS-agnostic and integrates with existing building infrastructure to provide Collect, Monitor, Improve, and Benchmark workflows. PEAK also offers a dedicated partner program for engineering firms to deliver RCx and MBCx services. CIM serves multiple industries including commercial real estate, healthcare, education, hospitality, retail, airports, and cultural buildings.

Differentiator

Problem solved

Functional benefit

Brands

• PEAK Platform: AI-native building analytics platform that provides real-time building performance monitoring, fault detection, diagnostics, and workflow automation for commercial properties.

Products and services

• PEAK Platform

Quantifiable outcome

• 15-24% annual energy reduction across client portfolios
• +9 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Amazon Web Services (AWS)coreTechnology or IntegrationAll services are hosted with Amazon Web Services (AWS), which employs a robust security program with multiple certifications. All data is hosted on AWS databases located in Sydney, Australia. AWS provides the cloud infrastructure foundation for the PEAK Platform.
• NABERS (National Australian Built Environment Rating System)coreStrategic or Co-development PartnerCIM offers specialized NABERS Tracking service that provides continuous oversight of building energy and water performance. The platform integrates NABERS rating methodology to help property owners track, forecast, and improve ratings across their portfolios.
• AusNet ServicesminorStrategic or Co-development PartnerCIM works with AusNet Services, the Victorian transmission system operator, to participate in the GoodGrid Critical Peak Demand (CPD) program. This enables clients like QICGRE to reduce electricity use during peak demand periods and access lower network tariffs.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Switch Automation: Australian-headquartered competitor offering a building analytics platform for commercial real estate with portfolio-level energy and sustainability monitoring, directly overlapping CIM's core customer segment and geographic base.
• 75F: AI-driven smart building platform combining IoT sensors, cloud analytics, and HVAC controls to optimise commercial building performance, competing with CIM's PEAK Platform in mid-market and enterprise CRE.
• BuildingIQ: Cloud-based building analytics and optimisation platform (now part of ENGIE) targeting mid-to-large commercial portfolios with continuous commissioning and energy management capabilities comparable to CIM's Building Optimization offering.
• GridPoint: Energy management and building analytics platform using submetered data and ML to identify savings and equipment faults, addressing the same FDD and energy optimisation use cases as CIM.

Emerging players

• KODE Labs: Smart building operating system that aggregates BMS data and runs analytics and applications on top, overlapping with CIM's AI-automated data integration and portfolio benchmarking capabilities.

Broad incumbents

• Honeywell Forge: Honeywell's enterprise performance management suite that bundles building analytics, energy optimisation, and sustainability reporting for large CRE portfolios, representing the largest incumbent competitor to CIM.
• Siemens Smart Infrastructure (Building X): Siemens' building operations platform combining BMS data, analytics, and energy management across commercial real estate and critical infrastructure, a broad incumbent alternative to CIM's PEAK.
• Johnson Controls OpenBlue: Johnson Controls' connected building suite covering analytics, FDD, and operational optimisation, leveraging its large installed BMS base as a distribution channel against which CIM must compete.
• Schneider Electric EcoStruxure: Schneider's IoT-enabled building management and analytics platform spanning energy, sustainability, and tenant experience, a broad incumbent stack competing with CIM for enterprise CRE budgets.
• Carrier Abound: Carrier's digital platform for building analytics and HVAC optimisation, leveraging its HVAC installed base to deliver FDD and energy outcomes similar to CIM's value proposition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cimsoftware
• YouTubeyoutube.com/channel/UCQaLVJzp30JiWnG8u0ZZ4Yw
• Facebookfacebook.com/CIMSoftware
• LinkedInlinkedin.com/company/cimsoftware

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIM