CareCar
CareCar is a Denver-based healthcare platform founded in 2017 that connects health plans, members, and a dual network of independent Care Partners and NEMT providers to deliver non-emergency medical transportation and senior in-home support services across 26 US states plus DC.
- Company typePrivate
- Founded2017
- HeadquartersDenver, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CareCar does
CareCar, Inc. is a Denver-based healthcare service and technology platform founded in 2017 that connects payers (health plans), caregivers, and members around non-emergency medical transportation (NEMT) and senior in-home support services. The company operates an integrated software platform linking health plans, their members, a network of independent caregivers and gig-workers branded as Care Partners, and traditional NEMT provider fleets on a single system. Care Partners are recruited via the Fountain platform and cover over 50% of all member transport requests across all modes of transport (ambulatory, wheelchair, gurney), with proprietary optimization algorithms enabling real-time re-routing to cover provider failures.
The platform's core modules include a configurable Transportation Benefit Management system supporting approved locations, mileage limits, trip limits, and SSBCI (Special Supplemental Benefits for the Chronically Ill) parameters, a Member Portal for self-service ride scheduling, a 24/7 Coordination Center, and an Actionable Care Insights analytics layer built on real-time data collected from all stakeholders. Operational infrastructure includes Netsuite for third-party provider payouts, Stripe for Care Partner payments (replacing Tipalti in 2025), Zendesk for support, and Fountain for onboarding.
CareCar generates revenue through managed-services contracts with health plans (Medicare and Medicaid managed care organizations) under a B2B2C model in which health plans pay CareCar to administer transportation and senior homecare benefits for their members. The company sells to health plans via direct enterprise sales and partnership proposals, while members access services through a self-serve portal. CareCar is headquartered in Denver, Colorado, employs 11-50 people, operates in 26 states plus DC, and was acquired by NationsBenefits in September 2025 to expand integrated NEMT capabilities for health plan members nationwide.
CareCar firmographics
Firmographics- Name
- CareCar
- Legal name
- CareCar, Inc.
- Website
- https://carecar.co
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CareCar is a Denver-based healthcare platform founded in 2017 that connects health plans, members, and a dual network of independent Care Partners and NEMT providers to deliver non-emergency medical transportation and senior in-home support services across 26 US states plus DC.
- Ownership category
- akta.pro rank
CareCar industry classification
Industry- Product category
- Non-Emergency Medical Transportation (NEMT) and Benefit Management
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (62161)
- SIC
- Transportation Services (4700), Services-Home Health Care Services (8082), Hospital & Medical Service Plans (6324), Services-Health Services (8000)
- akta.pro primary industry
- Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)
- akta.pro secondary industries
- Non-Emergency Medical Transportation (NEMT) Ride-Hailing Platforms (TLAFAIAF), Non-Emergency Medical Transportation (NEMT) (HSABAOAA), Non-Emergency Medical Transportation (NEMT) DRT (THAIAHAB), Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC)
Keywords
Where CareCar is headquartered
LocationHeadquarters
- HQ city
- Denver
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CareCar business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Transportation Benefit Management Services: CareCar works with health plans (payers) to manage transportation benefits for their members. The company receives compensation from health plans for providing NEMT coordination, Care Partner network management, and benefits administration services. This is a B2B2C model where health plans pay CareCar to manage member transportation.
- Provider Network Billing Services: CareCar processes payments to NEMT providers and Care Partners through platforms like Netsuite (for vendors) and Stripe (for Care Partners). The company handles billing, invoicing, and payment processing for transportation services rendered.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
CareCar product offering
Product offeringCore offering
CareCar operates a healthcare benefit management and services platform that connects health plans (payers), their members, and a curated network of Care Partners (independent caregivers and gig workers) and NEMT providers. The platform delivers non-emergency medical transportation, senior in-home support, configurable benefits administration, real-time analytics, and a 24/7 coordination center under a B2B2C model in which health plans pay CareCar to manage transportation benefits on behalf of their members.
Product overview
CareCar operates as a benefit management and healthcare services platform focused on non-emergency medical transportation (NEMT) and senior homecare support. The core CareCar Platform connects health plan members with a dual-network model comprising Care Partners (independent caregivers and gig-workers) and NEMT Providers (traditional fleet operators). The platform's key modules include Transportation Benefit Management (configurable benefit structures), Actionable Care Insights (analytics), Member Portal (self-service scheduling), and 24/7 Coordination Center. Provider payments are processed through Netsuite while Care Partner payments go through Stripe. The company serves health plans across 25+ U.S. markets.
Differentiator
Problem solved
Functional benefit
Products and services
- CareCar NEMT Platform and Transportation Benefit Management Integrated technology platform that connects health plans, their members, and a curated network of Care Partners and NEMT providers to deliver non-emergency medical transportation, senior in-home support, configurable benefits administration, real-time analytics, and a 24/7 coordination center. Sold to health plans (including Medicare and Medicaid managed care organizations) on a managed services basis.
- Care Partner Network A network of independent caregivers and gig workers onboarded onto the CareCar platform to provide non-emergency medical transportation, senior in-home support, wheelchair and gurney transport, and ADL assistance. Care Partners cover over 50% of all member transport requests and can be re-routed to backstop provider failures. Recruited via the Fountain application and onboarding flow and paid through Stripe.
- NEMT Provider Network A network of non-emergency medical transportation providers, including single drivers and fleet operators, that join CareCar to access exclusive trip volume in their service areas. Providers are onboarded via Fountain, submit invoices through CareCar's billing flow, and receive automated payments through Netsuite starting in 2025.
- Member Portal Self-service portal for health plan members to schedule rides, manage appointments, and access transportation and care benefits without direct sales interaction.
Quantifiable outcome
- Care Partners cover over 50% of all member transport requests across all modes of transport
- +1 more outcomes
Companies that use CareCar
Customer profileSegments4 records
Ideal customer profiles4 records
CareCar technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature5 records
CareCar partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- NationsBenefitscoreNationsBenefits acquired CareCar in September 2025 to expand its integrated non-emergency medical transportation (NEMT) capabilities for millions of health plan members nationwide. The acquisition enhances NationsBenefits' ability to provide comprehensive healthcare transportation services.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
CareCar competitors and assessment
Company assessmentDirect peers
- Modivcare: Largest US NEMT broker and managed-care services provider, serving Medicaid and Medicare health plans with transportation and personal care benefits—directly competing with CareCar in payer-sponsored NEMT benefit management.
- Veyo: Technology-driven NEMT broker operating across multiple states for Medicaid managed care plans, using a mix of fleet providers and gig drivers—directly comparable to CareCar's hybrid Care Partner + NEMT provider model.
- Lyft Healthcare: Lyft's healthcare arm provides NEMT rides for Medicare Advantage, Medicaid, and commercial plan members through health plan partnerships—competing head-to-head with CareCar for payer-sponsored NEMT contracts.
- Uber Health: Uber's healthcare division offers NEMT and patient transportation to health plans, providers, and brokers—a direct competitor leveraging Uber's driver network against CareCar's Care Partner model.
- Circulation: NEMT technology platform connecting healthcare organizations with a nationwide network of transportation providers for on-demand rides—comparable NEMT broker/aggregator serving health plans and providers.
- WellRyde: NEMT software and broker platform serving Medicaid managed care plans and brokers—comparable technology stack and payer customer base to CareCar.
- Roundtrip: Healthcare-focused ride-booking platform for NEMT, medical appointments, and patient transport, serving health systems and plans—a direct peer in the NEMT platform category.
Emerging players
- Kaizen Health: Healthcare logistics platform coordinating NEMT and patient transportation through a network of drivers and partners—overlapping with CareCar in the NEMT technology and coordination layer.
- HopSkipDrive: Caregiver-driven rides platform for children, seniors, and vulnerable populations—overlapping with CareCar's Care Partner concept of trusted caregivers providing transportation services.
Regional players
- National MedTrans (NMT): NEMT provider operating primarily in the Northeast US serving Medicaid and managed care populations—comparable as an NEMT fleet operator in CareCar's provider network model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
CareCar social profiles
Digital presenceCareCar financial estimates
Financial estimateRevenue estimate
Valuation estimate
CareCar leadership team
Management profileNumber of profiles
Profiles1 record
CareCar funding detail
Funding detailFunding overview
Funding rounds4 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CareCar M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CareCar
What does CareCar do?
CareCar operates a healthcare benefit management and services platform that connects health plans (payers), their members, and a curated network of Care Partners (independent caregivers and gig workers) and NEMT providers. The platform delivers non-emergency medical transportation, senior in-home support, configurable benefits administration, real-time analytics, and a 24/7 coordination center under a B2B2C model in which health plans pay CareCar to manage transportation benefits on behalf of their members.
Is CareCar a public or private company?
CareCar is a private company. It is classified as corporate owned and is currently operating.
When was CareCar founded?
CareCar was founded in 2017. It employs 11 to 50 people.
Where is CareCar based?
CareCar is headquartered in Denver, United States, in the North America region.
How does CareCar make money?
Two revenue lines are on record. Transportation Benefit Management Services are the primary driver. The others are provider Network Billing Services.
Who are CareCar's main competitors?
Direct peers on record are Modivcare, Veyo, Lyft Healthcare, Uber Health, Circulation, WellRyde and Roundtrip. Emerging players are Kaizen Health and HopSkipDrive. National MedTrans (NMT) is listed as a regional player.
Does CareCar have an API?
No public API is recorded for CareCar.
What industry is CareCar in?
CareCar's product category is Non-Emergency Medical Transportation (NEMT) and Benefit Management. Its primary akta.pro industry code is HLAFANAJ, Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport, with a secondary code of TLAFAIAF, Non-Emergency Medical Transportation (NEMT) Ride-Hailing Platforms. Its NAICS code is 624120 and its SIC code is 4700.