Sunwave Health

Behavioral Health Softwaresunwavehealth.com

Sunwave Health operates an AI-native unified platform combining EMR, CRM, and RCM for behavioral health organizations, serving 3,000+ substance use, mental health, eating disorder, and MAT facilities across the United States on a subscription SaaS model.

Company typePrivate
Founded2025
HeadquartersDelray Beach, United States
Headcount51–100
GTM typeB2B
OfferingSoftware

What Sunwave Health does

Sunwave Health, LLC is a private behavioral health technology company headquartered in Houston, Texas, founded in 2014 (with its current corporate form consolidated in October 2025 through the merger with Lightning Step Technologies). The company operates an AI-native unified platform that consolidates electronic medical records (EMR), customer relationship management (CRM), and revenue cycle management (RCM) into a single system, replacing the five or more disconnected point solutions typical of behavioral health operators. The platform serves over 3,000 facilities nationwide across four primary verticals: substance use treatment centers, mental health provider groups, eating disorder treatment programs, and medication-assisted treatment (MAT) programs for opioid and substance use disorders.

The product surface spans six core modules: the Behavioral Health EMR (clinical documentation, medication management, telehealth, scheduling), CRM (admissions, referral management, bed board, marketing analytics), RCM (eligibility, claims, ACH payments, bulk actions), SIA — Sunwave's ISO 42001-certified proprietary AI assistant that generates clinical documentation automatically — Telehealth & Patient Engagement, and Alumni Management. SIA is built natively into every workflow and is the first AI tool in behavioral health to earn ISO 42001 AI management certification. The platform integrates natively with Salesforce, CHESS Health, Twilio, PaySimple, DoseSpot, TriZetto, CTM, and Waystar, and holds ONC Health IT Certification (December 2023), SOC 2 Type II (January 2026), ISO 27001, HIPAA, and PCI compliance.

Sunwave operates a sales-led go-to-market with three tiers: enterprise field sales staffed by Account Executives, Implementation Specialists, and Support Advisors; inside sales for mid-market organizations; and a self-serve / product-led growth motion for smaller facilities. Pricing is custom-quoted subscription on an annual billing cadence, scaled by facility size, organization type, and module selection. Revenue is generated through recurring SaaS subscriptions. The company is privately held following the October 2025 merger with Lightning Step and a strategic growth investment from BVP Forge, having previously raised approximately $12M from Blueprint Equity in 2019–2020. Leadership includes CEO Brent Michael, CRO Wayne Johnson, CTO/CIPO Martin Ignatovski, and CFO Josh Steinbaum.

Sunwave Health firmographics

Firmographics

Name: Sunwave Health
Legal name: Sunwave Health, LLC
Website: https://sunwavehealth.com
Company type: Private
Founded year: 2025
Operating status: Operating
Headcount range: 51–100 employees
Short description: Sunwave Health operates an AI-native unified platform combining EMR, CRM, and RCM for behavioral health organizations, serving 3,000+ substance use, mental health, eating disorder, and MAT facilities across the United States on a subscription SaaS model.
Ownership category
akta.pro rank

Sunwave Health industry classification

Industry

Product category: Behavioral Health Software
NAICS: Computer Systems Design and Related Services (54151)
SIC: Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry: Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
akta.pro secondary industry: Virtual Behavioral Health Integration Platforms (HLALABAE)

Keywords

Behavioral health software
Electronic medical records
Revenue cycle management
Clinical documentation AI
Patient engagement platform

Where Sunwave Health is headquartered

Location

Headquarters

HQ city: Delray Beach
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Sunwave Health business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

Subscription Revenue: SaaS subscription model providing access to the unified EMR/CRM/RCM platform on a recurring basis, including support and platform updates.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Custom enterprise pricing — quote-based

Go-to-market motion1 record

Distribution channels3 records

Marketing channels11 records

Sunwave Health product offering

Product offering

Core offering

Sunwave Health is an AI-native unified platform for behavioral health organizations that combines Electronic Medical Records (EMR), Customer Relationship Management (CRM), and Revenue Cycle Management (RCM) into a single integrated system. The platform replaces five or more disconnected legacy systems with one login, automating clinical documentation through its ISO 42001-certified AI assistant (SIA) and connecting admissions, clinical workflows, billing, and alumni engagement. It is purpose-built for substance use treatment centers, mental health groups, eating disorder programs, and medication-assisted treatment facilities.

Product overview

Sunwave Health is an AI-native unified platform for behavioral health combining EMR, CRM, and RCM into a single integrated system. The core platform includes the Behavioral Health EMR, Customer Relationship Management (CRM), and Revenue Cycle Management (RCM) as the foundational product pillars. SIA (Sunwave Intelligent Assistant) is the proprietary AI tool built natively into every workflow across all modules. Telehealth & Patient Engagement and Alumni Management extend the platform's reach beyond in-facility care. The platform replaces five or more disconnected systems with one unified system, enabling data to flow from admissions through clinical to billing without gaps.

Differentiator

Problem solved

Functional benefit

Brands

SIA (Sunwave Intelligent Assistant): AI-powered documentation tool that generates progress notes, session summaries, and patient transcripts automatically. SIA is built natively into the Sunwave platform and is the first ISO 42001-certified AI in behavioral health.
Lightning Step

Products and services

Behavioral Health EMR AI-native electronic medical records platform for behavioral health connecting clinical, administrative, and financial workflows from intake through discharge. Includes AI-assisted documentation, medication management, telehealth, and scheduling, built for behavioral health treatment centers, mental health groups, and eating disorder programs.
Customer Relationship Management (CRM) Admissions and referral management CRM built for behavioral health treatment centers, providing real-time visibility into inquiries, referral sources, available beds, and marketing analytics. Includes call tracking, referral contact manager, and pre-admissions management.
Revenue Cycle Management (RCM) Behavioral health billing platform that automates claims, catches errors before submission, and provides real-time financial visibility. Includes eligibility and verification of benefits, ACH payments, insurance claims, and bulk actions. Operators see a 20% reduction in Days in A/R and a 50% drop in bad debt.
SIA (Sunwave Intelligent Assistant) ISO 42001-certified AI tool built natively into the Sunwave platform for AI-assisted clinical documentation. SIA generates progress notes, patient summaries, session transcripts, BPS assessments, group notes, discharge summaries, telehealth call transcripts, and AI-generated assessments automatically. Enables clinicians to complete documentation before leaving the room.
Telehealth & Patient Engagement Native telehealth platform built directly into the EMR, supporting individual and group sessions with unlimited participants, integrated documentation, automated reminders, and HIPAA-compliant cloud-hosted video. No separate login or platform required.
Alumni Management Post-discharge patient engagement tool providing structured follow-up schedules, real-time engagement tracking, and early warning signals for discharged patients. Includes mobile-optimized outreach logging, HIPAA-compliant interaction tracking, and proactive re-engagement workflows.

Quantifiable outcome

Reduces administrative overhead by 40%
+2 more outcomes

Companies that use Sunwave Health

Customer profile

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Sunwave Health technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability4 records

Feature3 records

Sunwave Health partnerships and signals

Strategic signal

Partnerships

Six partnerships are on record, tiered flagship and core.

Lightning StepflagshipStrategic or Co-development Partner · 1 January 2025Lightning Step merged with Sunwave Health in 2025, combining two behavioral health technology platforms to create a more comprehensive unified solution. The combined entity holds SOC 2 Type II attestation.
SalesforcecoreTechnology or IntegrationSalesforce is integrated with the Sunwave Health platform, enabling interoperability and data synchronization for behavioral health customer relationship management workflows.
CHESS HealthcoreTechnology or IntegrationCHESS Health integration enables Sunwave Health customers to connect clinical and recovery support tools within the unified platform ecosystem.
DoseSpotcoreTechnology or IntegrationDoseSpot e-prescribing integration enables Sunwave Health customers to prescribe controlled substances and medications directly within the platform, supporting MAT programs and DEA compliance.
TriZettocoreTechnology or IntegrationTriZetto integration connects Sunwave Health's RCM capabilities with healthcare payer eligibility, claims processing, and reimbursement workflows.
WaystarcoreTechnology or IntegrationWaystar revenue cycle management integration enables advanced claims management, denial prevention, and reimbursement optimization for Sunwave Health customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Sunwave Health competitors and assessment

Company assessment

Direct peers

Netsmart Technologies: Largest dedicated behavioral health EHR and human services platform serving similar SUD, mental health, and IDD provider organizations. Directly competes with Sunwave for enterprise behavioral health accounts.
Qualifacts: Behavioral health EHR vendor behind CareLogic, Credible, and InSync platforms serving mental health, SUD, and IDD providers. Competes head-to-head with Sunwave in mid-market and enterprise behavioral health.
Core Solutions: Behavioral health EHR (Cx360) targeted at mental health, SUD, and IDD providers. Closely comparable to Sunwave's vertical SaaS model and customer base.
Welligent: Cloud-based EHR and billing platform purpose-built for behavioral health and human services organizations. Directly comparable to Sunwave's integrated EMR/RCM approach for similar customer segments.
Valant: Behavioral health EHR and practice management platform focused on mental health and SUD providers. Comparable in vertical specialization and integrated clinical/billing workflows.
TherapyNotes: Behavioral health practice management and EHR platform primarily serving small and mid-sized mental health and SUD practices. Comparable in vertical focus though typically smaller customers than Sunwave's enterprise segment.

Broad incumbents

Epic Systems: Largest acute-care EHR vendor; increasingly expanding into behavioral health and ambulatory specialty modules. Represents an enterprise incumbent threat to specialized behavioral health platforms like Sunwave.
Oracle Health (Cerner): Major healthcare IT incumbent following Oracle's acquisition of Cerner. Competes in behavioral health through broad behavioral health offerings across large health system customers.
athenahealth: Cloud-based EHR and practice management platform serving ambulatory and specialty providers, including behavioral health. Broad incumbent with overlapping CRM, EMR, and RCM capabilities.

Emerging players

SimplePractice: Practice management and EHR platform serving individual and small-group behavioral health practitioners. Comparable customer segment overlap with Sunwave's SMB/self-serve motion, though narrower in scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Sunwave Health compliance and trust

Trust signal

Compliance6 records

Sunwave Health financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Sunwave Health leadership team

Management profile

Number of profiles

Profiles6 records

Sunwave Health subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

Sunwave Health funding detail

Funding detail

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Sunwave Health M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sunwave Health

What does Sunwave Health do?

Is Sunwave Health a public or private company?

Sunwave Health is a private company. It is classified as venture growth investor backed and is currently operating.

When was Sunwave Health founded?

Sunwave Health was founded in 2025. It employs 51 to 100 people.

Where is Sunwave Health based?

Sunwave Health is headquartered in Delray Beach, United States, in the North America region.

How does Sunwave Health make money?

One revenue line is on record: subscription Revenue.

Who are Sunwave Health's main competitors?

Direct peers on record are Netsmart Technologies, Qualifacts, Core Solutions, Welligent, Valant and TherapyNotes. Broad incumbents are Epic Systems, Oracle Health (Cerner) and athenahealth. SimplePractice is listed as an emerging player.

Does Sunwave Health have an API?

No public API is recorded for Sunwave Health.

What industry is Sunwave Health in?

Sunwave Health's product category is Behavioral Health Software. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated), with a secondary code of HLALABAE, Virtual Behavioral Health Integration Platforms. Its NAICS code is 54151 and its SIC code is 7370.