Team Global Express
- Company typePrivate
- Founded2021
- HeadquartersMelbourne, Australia
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
Team Global Express firmographics
Firmographics- Name
- Team Global Express
- Legal name
- Team Global Express Pty Ltd
- Website
- https://teamglobalexp.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Team Global Express industry classification
Industry- Product category
- Logistics and Freight Services
- NAICS
- Freight Transportation Arrangement (488510), Couriers and Express Delivery Services (492110)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Cross-Border E-commerce Fulfillment (DDP/DDU, International Parcel Inject) (TLAIADAG)
- akta.pro secondary industry
- Express / Time-Critical Air Freight (Next-Flight-Out, AOG, Just-in-Time) (TLACAAAD)
Keywords
Where Team Global Express is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Team Global Express business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Freight and Courier Services: Core revenue from domestic and international express delivery, express shipping, parcel delivery, courier services, and large-scale freight transport. Services include Same-Day, Overnight, Standard delivery options. Revenue generated through per-shipment charges based on weight, dimensions, distance, and service level.
- Logistics and Supply Chain Solutions: End-to-end logistics services for businesses including freight management, specialty goods handling (dangerous goods, medical, temperature-controlled), FCL/FTL shipping, and supply chain optimization.
- eCommerce Solutions: Tailored eCommerce logistics solutions for online retailers including last-mile delivery, returns management, and integrated platform connectivity.
- Design, Print and Promotion Services:
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Same-Day Delivery - Premium expedited service |
| Unit Pricing | Pay-as-you-go | Overnight Delivery - Fast next-day service |
| Unit Pricing | Pay-as-you-go | Standard Delivery - Economy service |
| Other | Multi-year contract | Custom Business Solutions - Tailored enterprise pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Team Global Express product offering
Product offeringCore offering
Team Global Express provides domestic and international express delivery, parcel and courier services, freight transport (including Full Container Load and Full Trailer Load), and end-to-end supply chain solutions across Australia and New Zealand via an integrated multimodal road, rail, air and sea network. Its MyTeamGE digital platform unifies quoting, booking, tracking, invoice management and stationery ordering, while specialty services cover dangerous goods, medical and temperature-controlled distribution, and tailored eCommerce logistics including last-mile delivery and returns.
Product overview
Team Global Express operates as a single, integrated logistics platform offering a comprehensive suite of freight, courier, and logistics services across Australia and New Zealand. The core offering centers on MyTeamGE, a unified digital platform that consolidates instant quoting, shipment creation, booking, advanced tracking, and invoice management. The company provides a full range of transport services including freight, courier & parcel delivery, express delivery, and logistics & supply chain solutions. Specialty services include dangerous goods handling and temperature-controlled distribution. Supporting services include Stream Solutions for design/print/promotion, comprehensive freight preparation & packaging guidelines, and Chain of Responsibility compliance resources. The company transports over 100 million items annually through a multimodal network spanning road, rail, air, and sea with 650+ depots and service hubs.
Differentiator
Problem solved
Functional benefit
Brands
- MyTeamGE: Digital shipping and tracking platform providing instant quoting, booking, tracking, and financial management for shipments.
Products and services
- MyTeamGE Digital Platform Unified digital platform for instant quoting, rate comparison, shipment creation, booking, tracking of up to 30 shipments simultaneously, real-time SMS/email notifications, invoice management and stationery ordering; designed for businesses and individuals shipping across Australia and New Zealand.
- Freight Services Freight transport connecting Australia end-to-end, from metro routes to remote regions, including Full Container Load (FCL) and Full Trailer Load (FTL) options for businesses requiring large-scale goods movement.
- Courier and Parcel Delivery Fast courier and parcel delivery services combining Team Global Express's multi-modal network capabilities with local on-the-ground teams across Australia and New Zealand.
- Express Delivery and Express Shipping Speed-focused delivery services moving items fast across towns, states or the country, including domestic and international express options for time-sensitive shipments.
- Logistics and Supply Chain Solutions End-to-end logistics and supply chain partner providing resilient, responsive and reliable services supporting every step of the supply chain for Australian and New Zealand businesses, including importing/exporting solutions.
- eCommerce Logistics Solutions Tailored eCommerce logistics solutions for online retailers including last-mile delivery, returns management, integrated platform connectivity, and track-and-trace integration (used by customers such as JB Hi-Fi).
- Dangerous Goods Handling Specialist handling of dangerous goods compliant with transport regulations, supported by packaging and freight preparation guidelines.
- Temperature-Controlled Distribution Specialized distribution services for temperature-sensitive goods such as food, beverage, medical and perishable items, with cold chain integrity controls.
- Stream Solutions (Design, Print and Promotion) Integrated design, pre-press, print management, promotional goods and warehousing/logistics services for business customers.
- Āwhina Salesforce Agentforce Agent AI-powered customer service agent deployed into Team Global Express's track-and-trace workflows, handling millions of annual delivery queries, reducing call volumes by 10-15% within six weeks, and reducing routine inquiries by an estimated 50%.
- AI Agents Deployment Platform Production deployment of 12 AI agents across logistics operations after identifying 73 AI use cases, with five additional proofs-of-concept underway, leveraging AWS Bedrock AgentCore, Redshift, DynamoDB and Amazon Rekognition for frontline operational intelligence.
Quantifiable outcome
- 25% call-volume reduction within weeks of AI agent deployment
- +2 more outcomes
Companies that use Team Global Express
Customer profileNamed customers9 records
Segments7 records
Ideal customer profiles5 records
Team Global Express technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability6 records
Feature4 records
Team Global Express partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- AWS (Amazon Web Services)coreTeam Global Express uses AWS cloud infrastructure including Redshift for analytics, DynamoDB for operational stores, Amazon Rekognition for proof-of-delivery image processing, and Amazon Bedrock AgentCore for frontline operational intelligence and AI agent deployment.
- SalesforcecoreSalesforce Agentforce agent named Āwhina deployed into track-and-trace workflows. The AI agent achieved 25% call-volume reduction within weeks and estimated 50% reduction in routine inquiries. Handles millions of annual delivery queries.
- HCLTechcoreHCLTech selected as strategic technology partner to serve as the logistics group's primary IT services provider. Consolidating a previously multi-vendor IT environment under a single managed services model. HCLTech delivers end-to-end managed IT services across applications, hybrid cloud infrastructure, networks, cybersecurity, digital workplace, and service management, deploying its AI Force GenAI-driven platform for automation across Team Global Express operations in Australia and New Zealand. The partnership builds on a 2023 engagement when Team Global Express separated its IT environment from former parent Toll Group.
- Capgemini, Infosys, AccentureminorPart of a collective including Capgemini, Infosys and Accenture that helped modernize Team Global Express' IT landscape across Australia and New Zealand after separating from Toll Group in 2023.
- Toll GroupminorTeam Global Express was spun out of Toll Group (owned by Japan Post) in 2021. In 2023, Team Global Express completed separation of its IT environment from Toll Group, with HCLTech joining the modernization effort alongside other partners.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
Team Global Express competitors and assessment
Company assessmentDirect peers
- Australia Post: Government-owned national postal service and the dominant AU parcel/courier operator. TGE's own repositioning strategy is explicitly framed around winning share from Australia Post in online-shopping parcel delivery, making it the closest direct competitor.
- Toll Group: Former parent of TGE (Japan Post-owned) and now a competing AU/NZ multimodal freight and logistics provider. Operates overlapping parcel, freight forwarding, and contract logistics services in the same geographies.
- StarTrack: Australia Post-owned parcel and freight business focused on B2B and time-definite delivery. Directly competes with TGE's Courier & Parcel and Express Delivery product lines for enterprise and SMB customers.
- Mainfreight: NZ-headquartered global multimodal logistics operator with substantial AU presence. Closest listed comparable on business model (integrated road/rail/sea/air network, 3PL, domestic freight) and a relevant benchmark for any TGE IPO.
- Border Express: Australian-owned national road freight and parcel operator with similar mid-market and enterprise customer profile. Direct competitor in domestic road freight and parcel services across AU.
- Northline: Australian national road transport and logistics provider with parcel, pallet, and remote-region capabilities. Closely comparable on regional Australia coverage — a key TGE focus area.
- CouriersPlease: Australian parcel delivery carrier owned by Singapore Post, focused on SMB and eCommerce last-mile. Direct competitor for the eCommerce parcel segment that is TGE's primary vertical.
Broad incumbents
- DHL Express (Australia): Global express integrator operating in AU/NZ for international time-definite cross-border parcels. Competes with TGE's international express offering while leveraging a global network TGE cannot match.
- FedEx (Australia): Global integrator offering international express and freight services in AU/NZ. Competes for the international/express segment of TGE's product mix while TGE's advantage is the integrated AU/NZ domestic network.
- Linfox: Largest privately-owned logistics company in AU, with contract logistics, freight, and supply chain solutions. Competes for enterprise 3PL and large-customer contracts (e.g., Coles, Woolworths) where TGE also serves.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Team Global Express financial estimates
Financial estimateRevenue estimate
Valuation estimate
Team Global Express leadership team
Management profileNumber of profiles
Profiles1 record
Team Global Express funding detail
Funding detailFunding overview
Funding rounds2 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Team Global Express M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Team Global Express
What does Team Global Express do?
Team Global Express provides domestic and international express delivery, parcel and courier services, freight transport (including Full Container Load and Full Trailer Load), and end-to-end supply chain solutions across Australia and New Zealand via an integrated multimodal road, rail, air and sea network. Its MyTeamGE digital platform unifies quoting, booking, tracking, invoice management and stationery ordering, while specialty services cover dangerous goods, medical and temperature-controlled distribution, and tailored eCommerce logistics including last-mile delivery and returns.
Is Team Global Express a public or private company?
Team Global Express is a private company. It is classified as private equity controlled and is currently operating.
When was Team Global Express founded?
Team Global Express was founded in 2021. It employs 5,001 to 10,000 people.
Where is Team Global Express based?
Team Global Express is headquartered in Melbourne, Australia, in the Oceania region.
How does Team Global Express make money?
Four revenue lines are on record. Freight and Courier Services are the primary driver. The others are logistics and Supply Chain Solutions, eCommerce Solutions and design, Print and Promotion Services.
Who are Team Global Express's main competitors?
Direct peers on record are Australia Post, Toll Group, StarTrack, Mainfreight, Border Express, Northline and CouriersPlease. Broad incumbents are DHL Express (Australia), FedEx (Australia) and Linfox.
Does Team Global Express have an API?
No public API is recorded for Team Global Express.
What industry is Team Global Express in?
Team Global Express's product category is Logistics and Freight Services. Its primary akta.pro industry code is TLAIADAG, Cross-Border E-commerce Fulfillment (DDP/DDU, International Parcel Inject), with a secondary code of TLACAAAD, Express / Time-Critical Air Freight (Next-Flight-Out, AOG, Just-in-Time). Its NAICS code is 488510 and its SIC code is 4731.