Tactic
- Company typePrivate
- Founded2020
- HeadquartersLehi, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Tactic firmographics
Firmographics- Name
- Tactic
- Legal name
- Tactic, Inc.
- Website
- https://gettactic.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Tactic industry classification
Industry- Product category
- Hybrid Workplace Management Software
- NAICS
- Human Resources Consulting Services (541612)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
- akta.pro secondary industries
- Work Management & Collaboration Suites (BPAMAMAG), HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL)
Keywords
Where Tactic is headquartered
LocationHeadquarters
- HQ city
- Lehi
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Tactic business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Platform subscription with per-seat or per-location pricing based on enterprise needs. Subscriptions billed monthly or annually with automatic renewal. Includes all modules: desk booking, room reservations, visitor management, workplace requests, and space analytics.
- Subscription Billing: Billed in advance on recurring periodic basis. Billing cycles set on monthly or annual basis depending on subscription plan selected. Valid payment method required for subscription fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription - full platform access |
| Freemium | Monthly | Free trial available |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Tactic product offering
Product offeringCore offering
Tactic is a SaaS workplace management platform that helps organizations operate hybrid offices by unifying desk booking, room reservations, visitor management, workplace requests, and space utilization analytics into a single connected system. It includes Tessa, an AI assistant that performs workplace tasks through natural language, and integrates with Outlook, Teams, Slack, Google Calendar, HRIS, and identity providers for enterprise deployments.
Product overview
Tactic is an all-in-one hybrid workplace management platform — a unified product with integrated modules rather than standalone tools. The platform centers on a core desk booking system, supplemented by room booking, visitor management, workplace requests, space management, and Office Maps modules that share a common data layer and admin console. Tessa AI serves as the intelligent agent layer enabling natural language booking and automated workflows across all modules. Additional modules include Leave Management (time-off tracking) and Workplace Policies (hybrid policy enforcement), plus a dedicated mobile app. All modules are built into a single platform with shared integrations (Outlook, Teams, Slack, Google Calendar, HRIS systems), centralized analytics (Office Insights), and enterprise controls (SSO, SCIM, SOC 2). The architecture connects desk booking, room booking, visitor management, and workplace requests in one interface, eliminating fragmented data across separate point solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Desk Booking Desk reservation and management module enabling employees to book desks in advance, view team schedules, locate collaborators in team neighborhoods, find nearby desks, and confirm daily reservations. Supports hybrid work with real-time availability, team coordination, and desk check-in.
- Room Booking Meeting room reservation system with two-way calendar sync (Outlook, Google Calendar), search by capacity/equipment/location, real-time availability updates, ghost meeting reduction through auto-release, and room check-in to confirm usage.
- Visitor Management Digital check-in system for office visitors including branded lobby tablet check-in, NDA/document capture, badge printing, host notification via Slack, visit logging, and multi-location workflows for enterprise deployments.
- Workplace Requests Ticketing and request routing system for workplace issues (Facilities, IT, Catering). Employees submit requests from a central interface; the system routes automatically to the appropriate team, notifies employees of status changes, and tracks resolution without manual triage.
- Space Management Office space analytics and visualization module providing real-time utilization tracking, occupancy patterns, peak office day identification, and portfolio-level insights for rightsizing real estate. Includes interactive maps and bulk editing for admins.
- Tessa AI AI-powered workplace assistant (intelligent agent) that understands natural language requests to perform desk bookings, file maintenance tickets, answer policy questions, and coordinate meeting room reservations through conversational interface. Integrates with Outlook calendar and Slack for notifications.
- Office Insights Analytics and reporting dashboard for workplace utilization data including desk usage trends, room occupancy rates, visitor volume, request patterns, and space optimization scores. Enables data-driven decisions on layout, policies, and portfolio.
- Tactic Mobile App Native mobile application for iOS and Android enabling employees to book desks and rooms, manage reservations, check in to bookings, view team schedules, and receive notifications on the go.
- Leave Management Employee time-off tracking and request submission module integrated within the Tactic platform. Employees can view available PTO, submit time-off requests with reason and team overlap visibility, while admins manage requests via dashboard with approval workflows.
- Workplace Policies Policy management module for configuring hybrid work rules including mandatory in-office days, remote day allowances, team-specific schedules, and compliance enforcement. Admins can customize policies per office, team, or individual employee.
Quantifiable outcome
- 336% increase in office attendance
- +4 more outcomes
Companies that use Tactic
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles2 records
Tactic technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability4 records
Feature8 records
Tactic partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- Microsoft OutlookcoreTwo-way calendar sync integration allowing desk and room reservations to automatically appear in Outlook calendars. Room availability and bookings synchronized in real-time.
- Microsoft TeamscoreIntegration for Slack and Teams notifications for visitor arrivals, room bookings, and workplace request updates. Desk booking accessible within Teams workflow.
- SlackcoreHost notifications when visitors check in, workplace request status updates, and desk booking confirmations delivered via Slack. Desk booking from within Slack.
- Google CalendarcoreTwo-way sync for room and desk bookings appearing in Google Calendar. Calendar availability reflected in Tactic booking system.
- OktacoreSingle Sign-On (SSO) integration with Okta identity provider for centralized authentication and access management.
- WorkdaycoreSCIM provisioning integration for syncing employees from HRIS and directory tools. Employee data synchronized for desk booking access.
- Azure ADcoreSingle Sign-On support for Azure Active Directory enterprise identity management.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Tactic competitors and assessment
Company assessmentDirect peers
- Robin: Hybrid workplace platform offering desk booking, room reservations, and visitor management for enterprise hybrid teams. Robin is the most direct head-to-head competitor to Tactic, targeting the same buyer personas (workplace and IT leaders) with overlapping product modules and a similar horizontal GTM motion.
- Envoy: Originally a visitor management leader, Envoy expanded into desk booking and room reservations to compete directly with Tactic's all-in-one workplace platform. It targets the same enterprise buyers and overlaps heavily on visitor management, desk booking, and delivery/workplace modules.
- OfficeSpace Software: Workplace management platform covering desk booking, room scheduling, space utilization analytics, and interactive floor plans. Closely comparable to Tactic's Space Management and Office Maps modules, with similar enterprise focus on utilization-driven real estate decisions.
- iOFFICE: Workplace and facilities management platform (acquired Teem and Hippo) offering room booking, desk booking, visitor management, and workplace experience modules. Competes directly with Tactic across the integrated workplace stack for enterprise facility teams.
- SpaceIQ: Workplace and space management platform offering desk booking, room reservations, move management, and utilization analytics. Competes directly with Tactic in the space management category for enterprise real estate and facility teams.
Broad incumbents
- FM:Systems: Established integrated workplace management system (IWMS) provider covering space management, desk booking, facility maintenance, and real estate analytics. While broader than Tactic's scope, it competes for the same enterprise facility and real-estate decision-makers and overlaps heavily on space utilization analytics.
- Microsoft (Teams/Outlook workplace features): Microsoft owns Outlook, Teams, and Azure AD, and has shipped workspace and room booking capabilities natively. While not a focused workplace platform, its install base and bundling represent the largest structural threat to standalone workplace management vendors including Tactic.
- Cisco (Webex): Cisco bundles workspace and meeting-room capabilities into Webex, leveraging its networking and collaboration install base. It overlaps with Tactic's room-booking and workplace coordination use cases as part of a broader unified communications portfolio.
Emerging players
- Density: Workplace analytics and occupancy platform using sensors and software to measure space utilization in real time. Comparable to Tactic's Space Management and Office Insights modules but with a hardware/sensor-driven data approach that differentiates it from Tactic's software-only stack.
- Workplaceless: Remote and hybrid work management platform with policy management, employee scheduling, and collaboration tools. Comparable to Tactic's Workplace Policies and Leave Management modules but focused primarily on fully remote/hybrid enablement rather than physical workplace booking.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tactic social profiles
Digital presenceTactic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tactic leadership team
Management profileNumber of profiles
Profiles2 records
Tactic funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tactic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tactic
What does Tactic do?
Tactic is a SaaS workplace management platform that helps organizations operate hybrid offices by unifying desk booking, room reservations, visitor management, workplace requests, and space utilization analytics into a single connected system. It includes Tessa, an AI assistant that performs workplace tasks through natural language, and integrates with Outlook, Teams, Slack, Google Calendar, HRIS, and identity providers for enterprise deployments.
Is Tactic a public or private company?
Tactic is a private company. It is classified as venture growth investor backed and is currently operating.
When was Tactic founded?
Tactic was founded in 2020. It employs 11 to 50 people.
Where is Tactic based?
Tactic is headquartered in Lehi, United States, in the North America region.
How does Tactic make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are subscription Billing.
Who are Tactic's main competitors?
Direct peers on record are Robin, Envoy, OfficeSpace Software, iOFFICE and SpaceIQ. Broad incumbents are FM:Systems, Microsoft (Teams/Outlook workplace features) and Cisco (Webex). Emerging players are Density and Workplaceless.
Does Tactic have an API?
No public API is recorded for Tactic.
What industry is Tactic in?
Tactic's product category is Hybrid Workplace Management Software. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service), with a secondary code of BPAMAMAG, Work Management & Collaboration Suites. Its NAICS code is 541612 and its SIC code is 7372.