Tactic

Name

Tactic

Legal name

Tactic, Inc.

Website

https://gettactic.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Hybrid Workplace Management Software

NAICS

Human Resources Consulting Services (541612)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

Work Management & Collaboration Suites (BPAMAMAG), HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL)

Keywords

• Workplace management software
• Desk booking system
• Hybrid work platform
• Office space scheduling
• Visitor management software

Headquarters

HQ city

Lehi

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Platform subscription with per-seat or per-location pricing based on enterprise needs. Subscriptions billed monthly or annually with automatic renewal. Includes all modules: desk booking, room reservations, visitor management, workplace requests, and space analytics.
2. Subscription Billing: Billed in advance on recurring periodic basis. Billing cycles set on monthly or annual basis depending on subscription plan selected. Valid payment method required for subscription fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Tactic is a SaaS workplace management platform that helps organizations operate hybrid offices by unifying desk booking, room reservations, visitor management, workplace requests, and space utilization analytics into a single connected system. It includes Tessa, an AI assistant that performs workplace tasks through natural language, and integrates with Outlook, Teams, Slack, Google Calendar, HRIS, and identity providers for enterprise deployments.

Product overview

Tactic is an all-in-one hybrid workplace management platform — a unified product with integrated modules rather than standalone tools. The platform centers on a core desk booking system, supplemented by room booking, visitor management, workplace requests, space management, and Office Maps modules that share a common data layer and admin console. Tessa AI serves as the intelligent agent layer enabling natural language booking and automated workflows across all modules. Additional modules include Leave Management (time-off tracking) and Workplace Policies (hybrid policy enforcement), plus a dedicated mobile app. All modules are built into a single platform with shared integrations (Outlook, Teams, Slack, Google Calendar, HRIS systems), centralized analytics (Office Insights), and enterprise controls (SSO, SCIM, SOC 2). The architecture connects desk booking, room booking, visitor management, and workplace requests in one interface, eliminating fragmented data across separate point solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Desk Booking Desk reservation and management module enabling employees to book desks in advance, view team schedules, locate collaborators in team neighborhoods, find nearby desks, and confirm daily reservations. Supports hybrid work with real-time availability, team coordination, and desk check-in.
• Room Booking Meeting room reservation system with two-way calendar sync (Outlook, Google Calendar), search by capacity/equipment/location, real-time availability updates, ghost meeting reduction through auto-release, and room check-in to confirm usage.
• Visitor Management Digital check-in system for office visitors including branded lobby tablet check-in, NDA/document capture, badge printing, host notification via Slack, visit logging, and multi-location workflows for enterprise deployments.
• Workplace Requests Ticketing and request routing system for workplace issues (Facilities, IT, Catering). Employees submit requests from a central interface; the system routes automatically to the appropriate team, notifies employees of status changes, and tracks resolution without manual triage.
• Space Management Office space analytics and visualization module providing real-time utilization tracking, occupancy patterns, peak office day identification, and portfolio-level insights for rightsizing real estate. Includes interactive maps and bulk editing for admins.
• Tessa AI AI-powered workplace assistant (intelligent agent) that understands natural language requests to perform desk bookings, file maintenance tickets, answer policy questions, and coordinate meeting room reservations through conversational interface. Integrates with Outlook calendar and Slack for notifications.
• Office Insights Analytics and reporting dashboard for workplace utilization data including desk usage trends, room occupancy rates, visitor volume, request patterns, and space optimization scores. Enables data-driven decisions on layout, policies, and portfolio.
• Tactic Mobile App Native mobile application for iOS and Android enabling employees to book desks and rooms, manage reservations, check in to bookings, view team schedules, and receive notifications on the go.
• Leave Management Employee time-off tracking and request submission module integrated within the Tactic platform. Employees can view available PTO, submit time-off requests with reason and team overlap visibility, while admins manage requests via dashboard with approval workflows.
• Workplace Policies Policy management module for configuring hybrid work rules including mandatory in-office days, remote day allowances, team-specific schedules, and compliance enforcement. Admins can customize policies per office, team, or individual employee.

Quantifiable outcome

• 336% increase in office attendance
• +4 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability4 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core.

• Microsoft OutlookcoreTechnology or IntegrationTwo-way calendar sync integration allowing desk and room reservations to automatically appear in Outlook calendars. Room availability and bookings synchronized in real-time.
• Microsoft TeamscoreTechnology or IntegrationIntegration for Slack and Teams notifications for visitor arrivals, room bookings, and workplace request updates. Desk booking accessible within Teams workflow.
• SlackcoreTechnology or IntegrationHost notifications when visitors check in, workplace request status updates, and desk booking confirmations delivered via Slack. Desk booking from within Slack.
• Google CalendarcoreTechnology or IntegrationTwo-way sync for room and desk bookings appearing in Google Calendar. Calendar availability reflected in Tactic booking system.
• OktacoreTechnology or IntegrationSingle Sign-On (SSO) integration with Okta identity provider for centralized authentication and access management.
• WorkdaycoreTechnology or IntegrationSCIM provisioning integration for syncing employees from HRIS and directory tools. Employee data synchronized for desk booking access.
• Azure ADcoreTechnology or IntegrationSingle Sign-On support for Azure Active Directory enterprise identity management.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Robin: Hybrid workplace platform offering desk booking, room reservations, and visitor management for enterprise hybrid teams. Robin is the most direct head-to-head competitor to Tactic, targeting the same buyer personas (workplace and IT leaders) with overlapping product modules and a similar horizontal GTM motion.
• Envoy: Originally a visitor management leader, Envoy expanded into desk booking and room reservations to compete directly with Tactic's all-in-one workplace platform. It targets the same enterprise buyers and overlaps heavily on visitor management, desk booking, and delivery/workplace modules.
• OfficeSpace Software: Workplace management platform covering desk booking, room scheduling, space utilization analytics, and interactive floor plans. Closely comparable to Tactic's Space Management and Office Maps modules, with similar enterprise focus on utilization-driven real estate decisions.
• iOFFICE: Workplace and facilities management platform (acquired Teem and Hippo) offering room booking, desk booking, visitor management, and workplace experience modules. Competes directly with Tactic across the integrated workplace stack for enterprise facility teams.
• SpaceIQ: Workplace and space management platform offering desk booking, room reservations, move management, and utilization analytics. Competes directly with Tactic in the space management category for enterprise real estate and facility teams.

Broad incumbents

• FM:Systems: Established integrated workplace management system (IWMS) provider covering space management, desk booking, facility maintenance, and real estate analytics. While broader than Tactic's scope, it competes for the same enterprise facility and real-estate decision-makers and overlaps heavily on space utilization analytics.
• Microsoft (Teams/Outlook workplace features): Microsoft owns Outlook, Teams, and Azure AD, and has shipped workspace and room booking capabilities natively. While not a focused workplace platform, its install base and bundling represent the largest structural threat to standalone workplace management vendors including Tactic.
• Cisco (Webex): Cisco bundles workspace and meeting-room capabilities into Webex, leveraging its networking and collaboration install base. It overlaps with Tactic's room-booking and workplace coordination use cases as part of a broader unified communications portfolio.

Emerging players

• Density: Workplace analytics and occupancy platform using sensors and software to measure space utilization in real time. Comparable to Tactic's Space Management and Office Insights modules but with a hardware/sensor-driven data approach that differentiates it from Tactic's software-only stack.
• Workplaceless: Remote and hybrid work management platform with policy management, employee scheduling, and collaboration tools. Comparable to Tactic's Workplace Policies and Leave Management modules but focused primarily on fully remote/hybrid enablement rather than physical workplace booking.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tacticsoftware
• Facebookfacebook.com/gettactic
• LinkedInlinkedin.com/company/gettactic

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tactic