What Galileo does

Galileo is a New York-based, privately held telehealth and value-based care delivery company founded in 2018 and operating across the United States. The company provides 24/7 virtual primary, urgent, and chronic care through its mobile app and web platform, connecting patients with a team of full-time licensed physicians and nurse practitioners via voice, video, and chat. Service scope spans everyday care, prescription renewals, mental health support, and ongoing management of chronic conditions including Type 2 diabetes, hypertension, thyroid disorders, asthma, high cholesterol, PCOS, weight management, and menopause. Beyond virtual visits, Galileo has expanded into mobile community clinics, in-home specialized care teams, and physical Galileo clinics, positioning itself as an omnichannel care provider rather than a pure telehealth app.

Galileo's technology stack centers on a proprietary Clinical Intelligence Platform described as a diagnostic and therapeutic engine, a comprehensive medical records system that consolidates data from Health Information Exchanges (HIEs) and external experts, and an app interface that supports on-demand clinician access. The platform operates under HIPAA and COPPA compliance frameworks and integrates with Stripe for payment processing. Galileo's go-to-market is a three-channel motion: direct-to-consumer self-serve via app subscription, employer B2B sales (Employee Health Benefits), and health plan integration across commercial, ACA, Medicare, Medicaid, and Duals populations. Pricing includes a $49/month or $299/year membership with $10 per-visit fees, or a $109 single-visit option without membership; employer and health plan contracts often include Galileo as a covered benefit.

Galileo monetizes through subscription memberships, per-visit fees, and enterprise contracts with employers and health plans. Reported customer outcomes include an 11.5% reduction in total cost of care within six months for employer populations, 40%+ participation in chronic disease management programs, and 70%+ lower likelihood of requiring specialist or ER visits. The company has raised capital from Oak HC/FT (lead, 2019), 8VC, Ceteri Capital, Foresite Capital, Google Ventures, What If Ventures, 10X Capital, Bossa Invest, DNA Capital, Equable Capital, Obvious Ventures, Redpoint, and Gaingels across multiple rounds through 2025. A December 2025 partnership with the Thatch Marketplace extends distribution into benefits platforms, and Galileo operates as Galileo, Inc., a Delaware corporation, with clinical services delivered through affiliated medical group Galilea Medical Group, P.A.

Name

Galileo

Legal name

Galileo, Inc.

Website

https://galileo.io

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Galileo is a New York-based virtual-first care platform offering 24/7 primary, urgent, chronic, and mental health services to individual consumers, employers, and health plans across the United States through a team-based clinical model and mobile app.

Ownership category

akta.pro rank

Product category

Virtual Primary Care / Telehealth

NAICS

Home Health Care Services (62161), Home Health Care Services (621610)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA), Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)

Keywords

• Virtual primary care
• Telehealth platform
• Chronic care management
• Digital health services
• Value-based care

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Subscription Membership: Monthly or annual membership fees providing access to 24/7 virtual care services including primary care, urgent care, chronic condition management, mental health support, and prescription renewals. Members receive discounted per-visit fees.
2. Per-Visit Fees: Single visit fees for non-members or additional visits beyond membership limits. Visit fees include clinical consultation via phone or video.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Galileo operates a 24/7 virtual-first healthcare platform connecting patients with a team of full-time licensed physicians and nurse practitioners via a mobile app supporting voice, video, and chat. The platform delivers full-spectrum care including urgent care, primary care, chronic condition management, mental health, and preventive services, powered by a proprietary clinical intelligence engine and integrated medical records system. Clinical services are delivered through Galilea Medical Group, P.A., with a value-based model that also extends to B2B employer and health plan partnerships.

Product overview

Galileo is a virtual-first healthcare platform offering a unified suite of telehealth services through its mobile app and web platform. The core offering is a 24/7 direct-to-consumer telehealth service providing urgent care, primary care, chronic disease management, preventive care, and mental health services through a team-based model of licensed physicians and nurse practitioners. The platform's products include the main Galileo Telehealth Platform, Virtual Primary Care, Online Diabetes Care, Online Thyroid Consultation, and Mental Health Services. B2B offerings include Employer Health Benefits and Health Plan Partnership programs. Services are delivered via the Galileo App through voice, video, and chat modalities. Pricing includes membership options ($49/month or $299/year with $10/visit) and single visit options ($109/visit).

Differentiator

Problem solved

Functional benefit

Products and services

• Galileo Telehealth Platform
• Virtual Primary Care
• Online Diabetes Care
• Online Thyroid Consultation
• Yeast Infection Treatment
• Mental Health Services
• Urgent Care Services
• Chronic Condition Management
• Preventive Care
• Employer Health Benefits
• Health Plan Partnership
• Galileo Mobile App

Quantifiable outcome

• 11.5% reduction in total cost of care within six months for employer populations
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability1 record

Feature3 records

Partnerships

One partnership is on record.

• ThatchminorChannel Partner/ Reseller/ Distributor · 30 December 2025Thatch added Galileo Virtual Primary Care to its Thatch Marketplace, giving members access to 24/7 app-based primary, urgent, and specialist-coordinated care. The partnership offers more than 25% off the first year and allows members to pay using Thatch health benefit dollars. The partnership expands Thatch's benefits marketplace breadth while providing Galileo distribution through a benefits platform.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Forward Health: Tech-enabled preventive primary care with membership model and dedicated clinical teams. Operates physical clinics alongside virtual care, similar to Galileo's omnichannel approach.
• One Medical: Acquired by Amazon, One Medical offers membership-based primary care with virtual + in-person access. Directly comparable to Galileo's virtual primary care model combined with employed clinical teams.
• Doctor On Demand: Virtual primary care and urgent care platform serving employers, health plans, and consumers. Closely comparable to Galileo's clinical team model and chronic care focus.
• PlushCare: Online primary care provider with insurance integrations and per-visit pricing. Now part of Accolade; competes with Galileo in D2C virtual primary care.
• K Health: AI-driven virtual primary care with free or low-cost visits and membership upgrades. Targets similar employer and consumer segments with virtual-first care delivery.
• Carbon Health: Hybrid primary care and urgent care combining mobile app with physical clinics. Comparable omnichannel model to Galileo with virtual + in-clinic presence.

Broad incumbents

• Teladoc Health: Largest pure-play telehealth company offering virtual primary care, mental health, and chronic care to employers and health plans. Overlapping employer/health plan distribution but broader portfolio of services.
• Amwell: Major telehealth platform serving health systems, health plans, and employers. Competes with Galileo in enterprise virtual care, though more focused on provider-software vs. D2C clinical delivery.
• Oak Street Health: Acquired by CVS Health, Oak Street provides value-based primary care for Medicare beneficiaries with physical clinics plus virtual care. Comparable to Galileo's value-based care model and Medicare/Medicaid population focus.

Emerging players

• Hims & Hers Health: D2C telehealth platform for primary care, mental health, and chronic conditions with subscription model. Overlaps with Galileo on consumer subscription virtual care but with different product focus (weight loss, hair loss, ED).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/GalileoHealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds7 records

Investors15 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Galileo