Kyan Health
Kyan Health is a Zurich-based, AI-powered mental health and EAP platform serving enterprise employers with 500+ employees globally through a stepped care model combining a proprietary AI companion (KAI), a 140,000-provider network, and an HR analytics dashboard, with a PEPM subscription revenue model.
- Company typePrivate
- Founded2021
- HeadquartersZollikon, Switzerland
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Kyan Health does
Kyan Health is a Switzerland-based, privately held digital health company founded in 2021 and headquartered in Zurich (firmographic records list Zollikon), with 51-100 employees. It builds and sells an AI-powered mental health and Employee Assistance Program (EAP) platform targeted at enterprise employers with 500 or more employees, typically 5,000+, as well as insurance partners. The product is organized as a stepped care platform with three core components: Kyan Care (member-facing app with therapy, coaching, self-care content, work-life services, and crisis helpline), KAI (a 24/7 proprietary AI companion that provides conversational guidance in text and speech across 30+ languages, monitors for crisis, and escalates to human support), and Kyan Engage (an HR command center with Microsoft Outlook and Google Workspace integrations, wellbeing analytics, and program management tooling). Supporting offerings include Kyan Academy (leadership and team training), Work-Life Services (childcare, eldercare, legal, financial support), and a Living EAP product line, all backed by a provider network of approximately 140,000 licensed psychologists, coaches, and work-life experts across 200 countries.
The platform's underlying technology combines generative conversational AI, autonomous agent routing, predictive analytics for absenteeism and turnover, smart matching to local providers, and automated crisis detection. The company claims 30% sustained member engagement versus 3-5% for traditional EAPs, a 4.9/5 provider satisfaction rating, and more than 90% clinical improvement in active cases, with named customer outcomes including $1.3M productivity gains and a 30% drop in voluntary attrition at On Running, a 50% engagement uplift at Hitachi Energy, and 90% satisfaction for coaching and therapy in STADA's 36-country rollout.
Kyan Health operates a consultative enterprise field sales motion, working with HR teams, brokers, and benefits consultants to close PEPM (Per Employee Per Month) subscription contracts with tiered volume discounts, optional fee-for-service utilization-based billing, and modular component pricing. The company has raised $18.4M in total disclosed funding across a 2021 pre-seed, a $4M seed round, and a $12.7M Series A led by Swisscom Ventures in November 2024. Compliance posture spans HIPAA, GDPR (with EU-hosted servers), MHPAEA parity, and EU AI Act alignment, positioning the product for regulated multinational and European buyers.
Kyan Health firmographics
Firmographics- Name
- Kyan Health
- Legal name
- Kyan Health
- Website
- https://kyanhealth.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Kyan Health is a Zurich-based, AI-powered mental health and EAP platform serving enterprise employers with 500+ employees globally through a stepped care model combining a proprietary AI companion (KAI), a 140,000-provider network, and an HR analytics dashboard, with a PEPM subscription revenue model.
- Ownership category
- akta.pro rank
Kyan Health industry classification
Industry- Product category
- Mental Health Platform
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)
- akta.pro secondary industries
- Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Employee Assistance Programs (EAP) Management (HLAEAHAB), Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)
Keywords
Where Kyan Health is headquartered
LocationHeadquarters
- HQ city
- Zollikon
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
Kyan Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Subscription - PEPM (Per Employee Per Month): Predictable, fixed monthly cost per employee. Primary revenue stream with tiered pricing based on workforce size and service scope.
- Volume-based Tiered Pricing: PEPM rates that adjust based on organization headcount, with pricing modular so organizations pay only for activated components.
- Fee-for-Service (FFS): Payments tied to care utilization for organizations preferring usage-based cost structure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Per Employee Per Month (PEPM) - Predictable fixed monthly cost |
| Subscription | Monthly | Volume-based tiered pricing - Headcount-adjusted PEPM |
| Usage-based | Pay-as-you-go | Fee-for-Service (FFS) - Utilization-based payments |
| Hybrid | Monthly | Modular pricing - Component-based |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
Kyan Health product offering
Product offeringCore offering
Kyan Health provides an AI-powered Employee Assistance Program (EAP) and mental wellbeing platform for enterprise employers. The offering combines a member-facing app (Kyan Care), a 24/7 AI companion (KAI), an HR command center (Kyan Engage), and a global network of ~140,000 licensed providers to deliver therapy, coaching, self-care, work-life services, crisis support, and predictive workforce wellbeing analytics on a stepped-care model.
Product overview
Kyan Health offers a unified EAP+ platform architecture consisting of three core products: Kyan Care (member-facing mental health app), KAI AI Companion (24/7 conversational AI), and Kyan Engage (HR command center). The platform operates on a stepped care model delivering preventive self-care resources, therapy and coaching (via ~140,000-provider global network), work-life services, and crisis support. Kyan Academy provides supplementary team and leadership training programs. The platform serves enterprise employers with 500+ employees, offering configurable modules for different organizational needs, and is positioned as a modern replacement for legacy EAPs with 10x utilization rates.
Differentiator
Problem solved
Functional benefit
Brands
- Kyan Care: Mental health platform providing counseling, coaching, self-care resources, work-life services, and emergency helpline support for members
- KAI
- Kyan Engage
- Kyan Academy
- Living EAP
Products and services
- Kyan Care Member-facing mental health app delivering preventive self-care, therapy, coaching, work-life services, and emergency crisis support through a stepped-care model. Built for employees of enterprise customers.
- KAI (AI Companion) 24/7 AI-powered conversational companion that guides employees to the appropriate level of care, monitors conversations for crisis situations with real-time escalation to human support, and provides personalized recommendations. Supports text and speech in 30+ languages.
- Kyan Engage Employer-facing HR command center for launching, managing, and analyzing the EAP program with real-time wellbeing insights, engagement tools, care and usage analytics, and tailored recommendations. Integrates with Microsoft Outlook and Google Workspace.
- Kyan Academy Training program offering 30+ workshops, e-learning modules, and leadership programs covering burnout prevention, resilient leadership, stress management, psychological safety, and organizational wellbeing. Sold independently from the EAP platform.
- EAP Audit & Reports Assessment and benchmarking service that helps organizations understand wellbeing costs and risk areas, including peer benchmarking against industry data and actionable recommendations for EAP readiness.
- Insurance Solutions Vertical AI-powered EAP solution tailored for insurance carriers to embed mental health prevention into policyholder benefits, with the goal of reducing long-term claims through early mental health intervention.
Quantifiable outcome
- 30% sustained member engagement (10x vs traditional EAPs)
- +6 more outcomes
Companies that use Kyan Health
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
Kyan Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability8 records
Feature5 records
Kyan Health partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Oxford Wellbeing Research CentreminorPartnership for wellbeing benchmarking data - Kyan Engage benchmarks results against Oxford Wellbeing Research Centre × Indeed data.
Scale indicators12 records
Recent moves2 records
Expansion highlights6 records
Kyan Health competitors and assessment
Company assessmentDirect peers
- Lyra Health: Lyra Health is a direct competitor providing employer-sponsored mental health benefits (therapy, coaching, medication) with a blended in-person + virtual provider network. It competes head-to-head with Kyan in the same enterprise EAP replacement market and serves overlapping marquee employer logos.
- Spring Health: Spring Health is a direct enterprise mental health benefits platform combining precision matching, therapy, coaching, and medication. Similar PEPM business model, similar target buyer (HR leaders at 500+ employees), and similar outcome-linked value proposition.
- Modern Health: Modern Health is a direct peer offering global employer mental health benefits via a provider network and digital platform targeting the same mid-market and enterprise HR buyer. Comparable PEPM model and multinational rollout capabilities.
- Headspace Health: Headspace Health (formed via Ginger + Headspace merger) is a direct competitor providing mental health coaching, therapy, and self-guided content to employers and health plans. Both companies compete on digital engagement, content libraries, and outcome measurement.
Emerging players
- Calm Health: Calm Health extends the consumer Calm brand into employer mental health and therapy. Overlaps with Kyan on B2B mindfulness/self-care content delivery and mental health platform strategy, though less focused on EAP replacement.
- BetterUp: BetterUp focuses on enterprise coaching and mental health for workforce development. Comparable enterprise sales motion and HR buyer; partial overlap with Kyan's coaching and leadership training (Kyan Academy) offerings.
- Wysa: Wysa is an AI-driven mental health chatbot platform serving employers and health plans. Strong overlap with Kyan's KAI conversational AI companion and stepped-care digital front door.
Broad incumbents
- Virgin Pulse (incl. Limeade): Virgin Pulse is a broad incumbent corporate wellbeing platform with EAP, mental health, and lifestyle benefits. Operates at a larger scale and serves overlapping enterprise HR buyers, though its mental health offering is less specialized than Kyan's.
- EAP vendor: Optum / LiveWell / Aetna Resources For Living: Optum/LiveWell and similar managed care EAP programs are incumbents being displaced by Kyan. They serve employer EAP contracts at massive scale but suffer from the low 3-5% utilization rates Kyan exploits.
Others
- Compass Pathways (psychiatry focus): While Compass Pathways focuses on psychedelic therapy development, its digital infrastructure for psychiatric care delivery provides ecosystem context. Not a direct competitor but illustrative of telebehavioral infrastructure providers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Kyan Health social profiles
Digital presenceKyan Health compliance and trust
Trust signalCompliance4 records
Kyan Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kyan Health leadership team
Management profileNumber of profiles
Profiles2 records
Kyan Health funding detail
Funding detailFunding overview
Funding rounds3 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kyan Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kyan Health
What does Kyan Health do?
Kyan Health provides an AI-powered Employee Assistance Program (EAP) and mental wellbeing platform for enterprise employers. The offering combines a member-facing app (Kyan Care), a 24/7 AI companion (KAI), an HR command center (Kyan Engage), and a global network of ~140,000 licensed providers to deliver therapy, coaching, self-care, work-life services, crisis support, and predictive workforce wellbeing analytics on a stepped-care model.
Is Kyan Health a public or private company?
Kyan Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Kyan Health founded?
Kyan Health was founded in 2021. It employs 51 to 100 people.
Where is Kyan Health based?
Kyan Health is headquartered in Zollikon, Switzerland, in the Europe region.
How does Kyan Health make money?
Three revenue lines are on record. Subscription - PEPM (Per Employee Per Month) is the primary driver. The others are volume-based Tiered Pricing and fee-for-Service (FFS).
Who are Kyan Health's main competitors?
Direct peers on record are Lyra Health, Spring Health, Modern Health and Headspace Health. Emerging players are Calm Health, BetterUp and Wysa. Broad incumbents are Virgin Pulse (incl. Limeade) and EAP vendor: Optum / LiveWell / Aetna Resources For Living. Compass Pathways (psychiatry focus) is listed as an others.
Does Kyan Health have an API?
No public API is recorded for Kyan Health.
What industry is Kyan Health in?
Kyan Health's product category is Mental Health Platform. Its primary akta.pro industry code is HLALADAB, Behavioral & Mental Health Virtual Care (EAP/Teletherapy), with a secondary code of HLALAEAK, Workplace Mental Health & EAP-Integrated Teletherapy Platforms. Its NAICS code is 621420 and its SIC code is 8000.