Wysa
Wysa is an AI-powered digital mental health platform combining conversational AI with evidence-based therapeutic tools to serve individuals, employers, healthcare systems, and insurers across 95+ countries.
- Company typePrivate
- Founded2015
- HeadquartersBangalore, India
- Headcount101–250
- GTM typeB2B and B2C
- OfferingSoftware
What Wysa does
Wysa (legally Touchkin eServices Pvt. Ltd.) is an AI-powered digital mental health platform founded in 2015 and headquartered in Bengaluru, India, with operational offices in Boston and Reading, UK. The company serves individuals, employers, healthcare systems, insurers, and governments across more than 95 countries, claiming to have helped 6 million people and covered 11 million lives through enterprise deployments with over 1 billion AI conversations. Its core product is a conversational AI agent that combines rule-based algorithms with large language modeling to deliver evidence-based support grounded in CBT, Solution Focussed Therapy, and mindfulness, supplemented by a library of 200+ interactive digital tools and optional human coach integration via text and Zoom.
The platform is structured as a modular suite: Wysa Gateway automates clinical intake and referral pathways with 95% diagnostic accuracy in NHS deployment; Wysa Navigator is an AI wellbeing hub that consolidates organizational support services; Wysa Copilot is a therapist-companion tool for hybrid AI-plus-human care; Wysa AI Self-Help is the core conversational app; Wysa for Teams is an SMB SaaS product priced at $50 per employee per year for organizations of 5–200; Wysa Dreamkit is a phygital wellbeing program for underserved adolescents; and Kins (acquired) extends the offering into physical therapy. Distribution channels include direct enterprise sales, self-serve Teams e-commerce, mobile app stores, NHS and health-system partnerships, insurer channels (Vitality, Aetna International, Swiss Re), and impact partnerships (Girl Effect, Udaan NGO, Azad Foundation). Revenue is generated through enterprise B2B subscriptions, SMB SaaS subscriptions, consumer freemium with premium coaching upsell, and coaching services, with quote-based enterprise pricing and a freemium consumer app on iOS, Android, web, and WhatsApp.
The company has raised approximately $25.5M in disclosed equity across a 2021 Series A led by W Health Ventures and a 2022 Series B led by HealthQuad and British International Investment, plus a £5.3M Wellcome grant in 2026. It holds an FDA Breakthrough Device Designation for its AI conversational agent, maintains HIPAA and GDPR compliance, and supports nine global languages plus 10+ Indian regional languages. Recent strategic moves include the acquisitions of April Health (Collaborative Care Model, March 2025) and Kins (physical therapy, 2025), the US launch of Wysa Gateway (June 2025), and multilingual expansion (December 2025).
Wysa firmographics
Firmographics- Name
- Wysa
- Legal name
- Touchkin eServices Pvt. Ltd
- Website
- https://wysa.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Wysa is an AI-powered digital mental health platform combining conversational AI with evidence-based therapeutic tools to serve individuals, employers, healthcare systems, and insurers across 95+ countries.
- Ownership category
- akta.pro rank
Wysa industry classification
Industry- Product category
- Digital Mental Health
- NAICS
- Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (624190)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK)
- akta.pro secondary industries
- Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Meditation Apps, Digital Courses & Online Communities (HSADAJAH)
Keywords
Where Wysa is headquartered
LocationHeadquarters
- HQ city
- Bangalore
- HQ country
- India
- HQ region
- Asia
Offices3 records
Markets served
Wysa business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Enterprise/B2B Subscriptions: Annual subscription contracts with employers, health systems, insurers, and government agencies. Tiered pricing based on organization size and product modules (AI Self-Help, Navigator, Copilot, Gateway). Contracts include implementation, analytics dashboards, and human coach access where applicable.
- Teams SMB Subscription: $50 per employee per year ($75 App Store value) for organizations with 5-200 employees. Includes Wysa Premium resources, anonymous unlimited 24/7 AI access, and self-guided exercises.
- Consumer Freemium: Free AI chatbot access with limited tool library. Premium subscription at cost for sustainability with expanded tool library and direct access to human coaches (text-based and audio-video sessions in select regions).
- Coaching Services: Premium human coaching sessions available via text-based messaging (weekly sessions) and audio-video Zoom calls (Weekly 1 session, Monthly 4 sessions, Quarterly 12 sessions plans).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Wysa for Teams - $50 per employee per year |
| Freemium | Monthly | Free AI access with premium subscription |
| Subscription | Monthly | Human Coaching - Text-based sessions |
| Subscription | Multi-year contract | Human Coaching - Audio-Video sessions |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels7 records
Wysa product offering
Product offeringCore offering
Wysa provides an AI-powered conversational mental health platform that delivers evidence-based self-help, guided coaching, and crisis support through a mobile app, web application, and WhatsApp. The company sells enterprise solutions (Wysa Gateway, Navigator, Copilot, Barometer) to health systems, insurers, employers, and government bodies, while also offering a direct-to-consumer app and a self-serve product (Wysa for Teams) for small businesses.
Product overview
Wysa is an AI-powered digital mental health platform offering a portfolio of integrated products for individuals, employers, healthcare systems, and insurers. The core product is an AI conversational agent using a combination of rule-based algorithms and large language modeling to deliver evidence-based therapeutic support. The platform architecture includes Wysa Gateway (digital intake automation), Wysa Navigator (wellbeing hub for benefits consolidation), Wysa Copilot (therapist companion for hybrid care), and Wysa AI Self-Help (core conversational support), all accessible via mobile app, web, and WhatsApp. Additional offerings include Wysa for Teams (SMB SaaS), Wysa Dreamkit (phygital program for underserved populations), and human coaching services (text-based and audio-video via Zoom). The platform has expanded to support 9+ languages and serves users across 95+ countries with over 1 billion AI conversations.
Differentiator
Problem solved
Functional benefit
Brands
- Wysa Gateway: Smart digital intake chatbot for automating clinical screenings and referral pathways
- Wysa Navigator
- Wysa Copilot
- Wysa AI Self-Help
- Kins
Products and services
- Wysa (Core AI App)
- Wysa Gateway
- Wysa Navigator
- Wysa Copilot
- Wysa for Teams
- Wysa Dreamkit
- Wysa Barometer
- Human Coaching Services
Quantifiable outcome
- 91% of users find Wysa helpful
- +9 more outcomes
Companies that use Wysa
Customer profileNamed customers12 records
Segments6 records
Ideal customer profiles5 records
Wysa technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability5 records
Feature8 records
Wysa partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and supporting.
- April HealthcoreMarch 2025 merger combining Wysa's AI chatbot tools with April Health's virtual behavioral health services for Collaborative Care Model (CoCM) deployment. Every referral receives AI support regardless of insurance status.
- April Health Inc.coreIntegration partnership for primary care practices to deliver integrated behavioral health care through CoCM model. April Health provides people-powered care coordination with Wysa's smart technology.
- KinscoreAcquisition expanding Wysa's physical therapy integration. Licensed clinicians deliver PT outside clinic while Wysa's AI bridges physical and mental health across care pathways.
- SmartstaffsupportingPilot partnership providing Wysa Hindi app to 250 factory workers in peri-urban Delhi and Bangalore. Demonstrated 27% increase in positive emotion and 80% returning for multiple sessions.
- Girl EffectsupportingJoint development of Hinglish WhatsApp chatbot for young women aged 18-24 in North India. 3,100 unique girls engaged across Rajasthan, Jharkhand, Delhi, Uttar Pradesh, Bihar, and Haryana with 86% positive recommendation rate.
- Udaan NGOsupportingFeasibility study collaboration for rural adolescents and young adults with type-1 diabetes in Maharashtra. 96% engagement rate demonstrated effectiveness for chronic condition mental health support.
- Milaan FoundationsupportingAcademic and community partner in £5.3M Wellcome-funded study for adolescent girls mental health in rural India. Focus on culturally relevant intervention adaptation.
- 100x Impact AcceleratorsupportingImpact accelerator partnership supporting Wysa's mission to deliver scalable mental health solutions in low-resource contexts.
- Azad FoundationsupportingPartnership providing anonymous, stigma-free mental health support for women from low-resource settings in India.
- Royal Rajasthan FoundationsupportingPartnership focused on mental resilience for women in resource-scarce areas of Rajasthan through anonymous, secure, accessible Wysa platform.
- NHS Talking TherapiescoreClinical deployment of Wysa Gateway digital intake and Wysa app for patients waiting for therapy. Over 185,000 patients served, 30 minutes saved per assessment, 91% referral completion rate.
- VitalitycoreGlobal insurer partnership providing member wellbeing support and claims optimization. Wysa integrated into Vitality's wellness offerings for health insurance members.
- Aetna InternationalcorePartnership providing Aetna members with 24/7 mental wellness support through Wysa's AI-powered digital front-door service.
- Swiss RecoreReinsurance partnership developing mental health app for insurers' disability books. Estimated USD 15 billion mental health claims annually addressed through digital intervention.
- Tata Institute of Social SciencessupportingAcademic partner in Wellcome-funded research studying cultural barriers and co-designing evidence-based intervention for rural India adolescent mental health.
- Imperial College LondonsupportingAcademic partner in Wellcome-funded research on AI-enabled mental health tool adaptation for adolescent girls in India.
- University of CambridgesupportingAcademic partner contributing to Wellcome grant research on culturally relevant digital mental health intervention.
Scale indicators17 records
Recent moves9 records
Expansion highlights6 records
Wysa competitors and assessment
Company assessmentDirect peers
- Woebot Health: AI-driven mental health chatbot platform offering conversational CBT-style support for employers and health systems. Closest direct peer to Wysa given the AI-conversational, evidence-based approach to scalable mental health support.
- Headspace Health: Combined Headspace + Ginger platform offering mental wellness content, coaching, and teletherapy primarily through employer and health plan channels. Direct competitor in the employer mental health benefits market where Wysa also operates.
- Lyra Health: Enterprise mental health benefits platform providing therapy, coaching, and digital tools to global employers. Direct peer in selling to HR/benefits buyers with measurable productivity and clinical outcomes.
- Spring Health: Employer-focused precision mental health platform combining assessments, therapy, coaching, and digital tools. Directly comparable GTM (large employer sales) and outcome-driven value proposition to Wysa.
- Modern Health: Global mental health platform for employers offering self-service digital tools, coaching, therapy, and Circles coaching. Competes in the same employer mental health benefits market as Wysa.
Broad incumbents
- Calm: Leading consumer mental wellness and meditation app with growing employer/B2B distribution. Adjacent competitor in mindfulness, sleep, and stress content overlapping with Wysa's self-help and meditation tooling.
- BetterHelp: Largest online therapy network owned by Teladoc, providing unlimited messaging and live sessions via subscription. Comparable as a scaled digital mental health delivery model though therapy-led rather than AI-led.
- Talkspace: Public online therapy and psychiatry platform with B2B channel through employers and health plans. Comparable business model and buyer set though therapy-led rather than AI-conversational.
Emerging players
- Limbic: UK-based mental health AI company providing self-referral and triage tools integrated with NHS IAPT/Talking Therapies services. Highly comparable in NHS digital intake workflows, overlapping with Wysa Gateway's NHS deployment.
- Sondermind: Mental health provider network combining in-person and virtual therapy with measurement-based care, increasingly serving employer and health plan buyers. Comparable as a hybrid digital + human care model similar to Wysa's CoCM motion with April Health.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Wysa social profiles
Digital presenceWysa compliance and trust
Trust signalCompliance3 records
Wysa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wysa leadership team
Management profileNumber of profiles
Profiles5 records
Wysa subsidiaries and ownership
Company hierarchySubsidiaries1 record
Wysa funding detail
Funding detailFunding overview
Funding rounds9 records
Investors11 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wysa M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wysa
What does Wysa do?
Wysa provides an AI-powered conversational mental health platform that delivers evidence-based self-help, guided coaching, and crisis support through a mobile app, web application, and WhatsApp. The company sells enterprise solutions (Wysa Gateway, Navigator, Copilot, Barometer) to health systems, insurers, employers, and government bodies, while also offering a direct-to-consumer app and a self-serve product (Wysa for Teams) for small businesses.
Is Wysa a public or private company?
Wysa is a private company. It is classified as venture growth investor backed and is currently operating.
When was Wysa founded?
Wysa was founded in 2015. It employs 101 to 250 people.
Where is Wysa based?
Wysa is headquartered in Bangalore, India, in the Asia region.
How does Wysa make money?
Four revenue lines are on record. Enterprise/B2B Subscriptions are the primary driver. The others are teams SMB Subscription, consumer Freemium and coaching Services.
Who are Wysa's main competitors?
Direct peers on record are Woebot Health, Headspace Health, Lyra Health, Spring Health and Modern Health. Broad incumbents are Calm, BetterHelp and Talkspace. Emerging players are Limbic and Sondermind.
Does Wysa have an API?
No public API is recorded for Wysa.
What industry is Wysa in?
Wysa's product category is Digital Mental Health. Its primary akta.pro industry code is HLALAEAK, Workplace Mental Health & EAP-Integrated Teletherapy Platforms, with a secondary code of HLALADAB, Behavioral & Mental Health Virtual Care (EAP/Teletherapy). Its NAICS code is 621330 and its SIC code is 8000.