Community of Hope

Community Healthcare and Housing Servicescommunityofhopedc.org

Community of Hope is a Washington, DC nonprofit founded in 1980 that delivers integrated healthcare (three FQHCs plus telehealth and pharmacy) and housing services to low-income families, with primary focus on Wards 5, 7, and 8.

Company typePrivate
Founded1980
HeadquartersWashington, United States
Headcount251–500
GTM typeB2C
OfferingServices

What Community of Hope does

Community of Hope is a Washington, DC-based nonprofit 501(c)(3) organization founded in 1980 that operates as an integrated health-and-housing safety-net platform serving low-income families. The organization runs three Federally Qualified Health Centers (Conway Health and Resource Center, Marie Reed Health Center, and Family Health and Birth Center) plus The Commons at Stanton Square, delivering primary care, dental, emotional wellness, sexual and reproductive health, pharmacy, and telehealth services. Its go-to-market is community-led: outreach through DC government partnerships, word-of-mouth, and multilingual service delivery in English, Amharic, French, Haitian, Spanish, and Ukrainian, primarily serving Wards 5, 7, and 8 — the District's most underserved areas.

The revenue model is hybrid and characteristic of an FQHC nonprofit: per-visit clinical billing across Medicare, Medicaid, and private insurance; a sliding fee scale for uninsured patients; federal FQHC funding under U.S. Department of Health and Human Services; and philanthropic support via corporate sponsorships, individual donations, and the annual Night of Hope gala. The technology stack is standard healthcare IT — Healow patient portal, Doxy.me telehealth, eClinicalWorks-based EMR, and an in-house pharmacy platform — rather than proprietary infrastructure. In FY-relevant terms, the organization served 15,403 people across 82,850 clinical visits and housed 1,653 families (4,871 individuals), with 90% of housed families achieving stable housing outcomes and an 8% pre-term birth rate among HONEY participants versus 15.6% for the DC Medicaid comparison group.

Strategic direction over the past five years has emphasized maternal and child health expansion, illustrated by the 2022 relocation of the Family Health and Birth Center, the 2023 launch of the HONEY program with the DC Department of Human Services, and a $5.5 million DC-area foundation grant in March 2025 dedicated to perinatal services. Complementary partnerships with MedStar Health (D.C. Safe Babies Safe Moms, 2020) and United Health Foundation (chronic disease management, 2024) anchor clinical integration. Governance and culture appear stable, with President and CEO Kelly Sweeney McShane in role for 25 years and nine consecutive Washington Post Top Workplaces awards since 2014.

Community of Hope firmographics

Firmographics

Name: Community of Hope
Legal name: Community of Hope
Website: https://communityofhopedc.org
Company type: Private
Founded year: 1980
Operating status: Operating
Headcount range: 251–500 employees
Short description: Community of Hope is a Washington, DC nonprofit founded in 1980 that delivers integrated healthcare (three FQHCs plus telehealth and pharmacy) and housing services to low-income families, with primary focus on Wards 5, 7, and 8.
Ownership category
akta.pro rank

Community of Hope industry classification

Industry

Product category: Community Healthcare and Housing Services
NAICS: Other Individual and Family Services (624190), Community Food and Housing, and Emergency and Other Relief Services (6242), Temporary Shelters (624221), Other Community Housing Services (624229)
SIC: Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)
akta.pro primary industry: Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)
akta.pro secondary industries: Maternal, Child & Family Health Organizations (BPAGACAF), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

Community health services
Federally qualified health center
Family homelessness programs
Maternal and child health
Housing stabilization services

Where Community of Hope is headquartered

Location

Headquarters

HQ city: Washington
HQ country: United States
HQ region: North America

Offices5 records

Markets served

Community of Hope business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

Healthcare Services Revenue: Revenue generated from patient services billed to Medicare, Medicaid, and private insurance. The organization operates as a Federally Qualified Health Center receiving federal support.
Sliding Fee Scale: Sliding fee scale for uninsured patients or those with high out-of-pocket costs, ensuring healthcare access regardless of ability to pay
Federal Grants and Funding: Receives U.S. Department of Health and Human Services funding as a Federally Qualified Health Center, with Federal Public Health Services deemed status for malpractice coverage
Donations and Fundraising: Annual fundraising through Night of Hope event, monthly giving program (Sustainers of Hope), and various donation programs including in-kind donations

Pricing tiers

Model	Billing	Price
Subscription	Per visit	Standard healthcare services with insurance
Hybrid	Per visit	Sliding fee scale for uninsured

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Community of Hope product offering

Product offering

Core offering

Community of Hope is a nonprofit 501(c)(3) Federally Qualified Health Center that delivers integrated healthcare and housing services to low-income families in Washington DC. It operates three FQHCs, an in-house pharmacy, and multiple site-based housing programs providing medical, dental, emotional wellness, sexual health, maternal and child health, telehealth, homelessness prevention, rapid re-housing, and permanent supportive housing services regardless of ability to pay.

Product overview

Community of Hope is a non-profit healthcare and housing organization operating as a platform of integrated services for low-income families in Washington DC. The organization provides a comprehensive suite of healthcare services (Medical, Dental, Emotional Wellness, Sexual Health, Telehealth) alongside maternal and child health programs (Pregnant and New Families, HONEY Program, WIC, Birth Services). Housing stability services include homelessness prevention, rapid re-housing, temporary housing, and permanent supportive housing. Community support is delivered through the Bellevue Family Success Center and refugee health services. Services are delivered through three federally qualified health centers (Conway Health and Resource Center, Marie Reed Health Center, Family Health and Birth Center, and The Commons at Stanton Square) plus an in-house pharmacy, with a focus on serving patients regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Brands

HONEY (Housing Our Newborns, Empowering You): A specialized initiative designed to support pregnant mothers experiencing homelessness in Washington, DC, providing intensive perinatal care coordination.

Products and services

Medical Services (Primary Care) Comprehensive primary care medical services for children, teens, adults, and seniors delivered at three federally qualified health centers across Washington DC, accessible regardless of ability to pay.
Dental Care Affordable dental services for patients of all ages, including cleanings, exams, dentures, and crowns, provided at health center locations.
Emotional Wellness (Behavioral Health) Behavioral health and counseling services including crisis intervention, short and long-term therapy, substance abuse support, and psychiatric services for children, teens, and adults.
Sexual Health Services Comprehensive sexual health services including STI testing and treatment, family planning (birth control, IUD, condoms, implants), emergency contraception, pregnancy testing, HIV/AIDS testing and treatment, and PrEP/PEP prevention.
Telehealth Virtual visits with providers via phone or video using the Doxy.me platform, offering same-day or next-day appointments for chronic disease follow-up, medication checks, and prompt care.
Pregnant and New Families / Maternal and Child Health Prenatal care, birth services, postnatal and pediatric care including midwifery with birth center or hospital delivery options, doula services, free transportation, 360 birth support, and the Baby & Me Program.
HONEY Program (Housing Our Newborns, Empowering You) Specialized perinatal care coordination program for pregnant individuals experiencing homelessness, providing intensive support to improve birth outcomes and connect families to housing and community resources.
Housing Programs Housing stability services including homelessness prevention, rapid re-housing, temporary housing, and permanent supportive housing, focused on the Housing First approach to end family homelessness in Washington DC.
Bellevue Family Success Center One-stop hub connecting families to community and government resources, offering assistance with employment, housing, benefit applications (TANF, SNAP, Medicaid), and emergency food support.
WIC (Women, Infants, and Children) Federally-funded nutrition program providing free healthy food, nutrition education, breastfeeding support, and referrals to healthcare and community services for pregnant women, new mothers, and children under 5.
Refugee Health Specialized healthcare services and support for refugees, helping them access medical care and navigate the healthcare system.
Community of Hope Pharmacy In-house pharmacy offering prescription filling with friendly service, free home delivery, and same-day pick-up options for patients.
Conway Health and Resource Center 50,000-square-foot health center facility providing comprehensive medical, dental, emotional wellness, WIC, and community support services with convenient hours including Saturdays.
Marie Reed Health Center Federally qualified health center in Adams Morgan serving low-income, immigrant, and refugee community members with medical, dental, and behavioral health services.
Family Health and Birth Center Health center offering medical care, emotional wellness services, and birth services including midwifery care with delivery at the birth center or Washington Hospital Center.

Quantifiable outcome

90% of families in housing programs achieved positive, stable housing outcomes
+4 more outcomes

Companies that use Community of Hope

Customer profile

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Community of Hope technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Community of Hope partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core and minor.

DC Department of Human ServicescoreStrategic or Co-development Partner · 17 October 2023Partnership in the Housing Our Newborns, Empowering You (HONEY) program designed to support pregnant mothers experiencing homelessness in Washington, DC.
DC Health and U.S. Department of Health and Human ServicesminorStrategic or Co-development Partner · 1 January 2021Partnership to expand access to COVID-19 monoclonal antibody (mAb) treatments at Community of Hope's health center in Ward 8.
MedStar HealthcoreStrategic or Co-development Partner · 8 September 2020Partnership in D.C. Safe Babies Safe Moms initiative creating a holistic and integrated care model to provide specialty maternal health care for families in under-resourced neighborhoods, including high-risk obstetrics services.
Night of Hope Event SponsorsminorGTM or Marketing PartnerCorporate sponsors for annual Night of Hope fundraising event including AmeriHealth Caritas DC, Commercial Real Estate Advisors, Health Services for Children with Special Needs, Horning Management, Hunton Andrews Kurth, Lockton Companies, Sibley Memorial Hospital, UnitedHealthcare Community Plan of DC, USI Insurance, Visionary Eye Doctors, VytlOne, WC Smith, and Wellpoint DC.

Scale indicators8 records

Recent moves10 records

Expansion highlights5 records

Community of Hope competitors and assessment

Company assessment

Direct peers

Unity Health Care: Largest FQHC in Washington DC, operating multiple health centers across the city serving low-income populations. Directly comparable as a DC-based FQHC providing primary care, dental, behavioral health, and housing-related services to underserved communities.
Mary's Center: Federally qualified health center serving the DC metropolitan area with primary care, dental, behavioral health, and social services, including a strong focus on maternal and child health for immigrant and low-income families. Comparable as a DC-area FQHC with wraparound services.
Bread for the City: DC-based nonprofit providing medical care, food, clothing, and social services to low-income residents. Overlaps with Community of Hope in integrated health and social services delivery model.
Whitman-Walker Health: DC-based FQHC providing primary care, behavioral health, and supportive services with emphasis on LGBTQ+ and HIV-affected populations. Comparable as a federally supported community health center.
La Clinica del Pueblo: DC-based FQHC serving Latino and immigrant communities with medical, dental, and social services including language access. Directly comparable as a multilingual FQHC serving underserved DC populations.

Emerging players

Family Health Centers at NYU Langone: Brooklyn-based FQHC network providing comprehensive primary care to underserved populations. Comparable as an academic-affiliated FQHC with similar integrated service offerings.
Fenway Health: Boston-based FQHC providing primary care, behavioral health, and research-driven services to underserved populations including LGBTQ+ communities. Comparable as a research-affiliated FQHC with strong outcomes measurement.

Regional players

Chase Brexton Health Care: Maryland-based FQHC serving Baltimore and surrounding counties with primary care, behavioral health, and case management for vulnerable populations. Comparable mid-sized FQHC with integrated services model.
Howard Brown Health: Chicago-based FQHC providing primary care, behavioral health, and supportive services with focus on LGBTQ+ communities. Comparable as a mission-driven FQHC with comprehensive wraparound services.

Others

National Association of Community Health Centers: National advocacy and training organization representing FQHCs and community health centers. Relevant as the industry body providing policy support and federal advocacy that benefits FQHCs like Community of Hope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Community of Hope financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Community of Hope leadership team

Management profile

Number of profiles

Profiles6 records

Community of Hope funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Community of Hope M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community of Hope

What does Community of Hope do?

Is Community of Hope a public or private company?

Community of Hope is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was Community of Hope founded?

Community of Hope was founded in 1980. It employs 251 to 500 people.

Where is Community of Hope based?

Community of Hope is headquartered in Washington, United States, in the North America region.

How does Community of Hope make money?

Four revenue lines are on record. Healthcare Services Revenue is the primary driver. The others are sliding Fee Scale, federal Grants and Funding and donations and Fundraising.

Who are Community of Hope's main competitors?

Direct peers on record are Unity Health Care, Mary's Center, Bread for the City, Whitman-Walker Health and La Clinica del Pueblo. Emerging players are Family Health Centers at NYU Langone and Fenway Health. Regional players are Chase Brexton Health Care and Howard Brown Health. National Association of Community Health Centers is listed as an others.

Does Community of Hope have an API?

No public API is recorded for Community of Hope.

What industry is Community of Hope in?

Community of Hope's product category is Community Healthcare and Housing Services. Its primary akta.pro industry code is HLAFAGAB, Community Health Centers (FQHCs & Look-Alikes), with a secondary code of BPAGACAF, Maternal, Child & Family Health Organizations. Its NAICS code is 624190 and its SIC code is 8000.