Hostaway

What Hostaway does

Hostaway is a Toronto-headquartered (founded 2015 in Finland) cloud-based SaaS platform serving vacation rental property managers across more than 100 countries, with a portfolio of 100,000+ managed properties and over 300 third-party integrations. The platform unifies channel management (Airbnb, Vrbo, Booking.com, Google Vacation Rentals, Expedia, Marriott Homes & Villas) under direct API partnerships, a unified guest communication inbox, dynamic pricing, financial reporting and owner statements, a direct booking website builder, and an open API for custom integrations. The company holds Premier/Elite partner status with the major OTAs and positions AI as a core layer across the product, with AI CoHost functioning as an autonomous operational agent, AI Replies automating the majority of guest communication, and Dynamic Pricing optimizing revenue per listing.

The business operates a subscription-based SaaS revenue model serving three primary segments: vacation rental property managers, mid-market property management companies (typically 20-500+ properties), and SMB/individual hosts (1-20 properties). Go-to-market combines enterprise field sales for mid-market and larger accounts with self-serve website-driven acquisition (Get started / Get pricing CTAs) for SMBs, supported by inside sales and dedicated onboarding. Pricing is not publicly disclosed. Marketing is multi-channel, spanning content, SEO, paid digital, events (including the Short Stay Summit), referral programs, and earned media coverage of major funding announcements.

Hostaway is a venture- and private-equity-backed company, having raised approximately $540 million cumulatively across multiple rounds, including a $175 million PSG-led round in May 2023 and a $365 million General Atlantic-led strategic growth round in December 2024 at a $925 million post-money valuation. The company achieved unicorn status in October 2025 at a $1 billion valuation, the first property management software company to do so. It operates a fully remote workforce of 230+ employees across 44 countries, with founder Marcus Rader serving as CEO. The investor base includes General Atlantic and PSG Equity as significant minority shareholders, with stated use of funds directed at international expansion, product development, AI initiatives, and potential strategic acquisitions.

Name

Hostaway

Legal name

Hostaway

Website

https://hostaway.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Hostaway is a cloud-based SaaS platform that provides vacation rental property managers with unified channel management, AI-powered guest communication and pricing, financial reporting, and direct booking tools, serving more than 100,000 properties across 100+ countries via Premier/Elite OTA partnerships and 300+ integrations.

Ownership category

akta.pro rank

Product category

Vacation Rental Property Management Software

NAICS

Traveler Accommodation (7211)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Short-Term Rental (STR) Management for Individual Hosts (BPAJAIAB)

akta.pro secondary industries

Remote Hosting & Guest Communications Management (THAMAKAC), Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE), Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI)

Keywords

• Vacation rental software
• Property management platform
• Channel manager
• Short-term rental SaaS
• Direct booking engine

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D

Revenue model

1. SaaS Subscription: Subscription-based SaaS model providing property management software access. Property managers pay recurring fees to access the platform's channel management, AI tools, messaging, and analytics capabilities. The company reports strong profitability and over 10x revenue growth since 2021.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Hostaway provides an AI-powered, cloud-based vacation rental management platform that enables property managers to centrally manage short-term rental listings across multiple online travel agencies (Airbnb, Vrbo, Booking.com, Google, Expedia, Marriott). The platform combines a Channel Manager, Unified Inbox, Dynamic Pricing, Direct Booking Engine, Analytics, and AI automation (AI CoHost, AI Replies) to handle guest communication, pricing, distribution, and operations for over 100,000 properties across 100+ countries.

Product overview

Hostaway is an AI-powered vacation rental management platform providing a unified solution for short-term rental property managers. The core platform consists of integrated modules including Property Management System, Channel Manager, Communication Suite, Analytics and Reporting, Automation Tools, Direct Bookings, and Hostaway AI. Key products include AI CoHost (autonomous AI operational partner), Booking Website Pro (AI-powered website builder for direct bookings), and an Open API for custom integrations. The platform serves customers in 100+ countries managing over 100,000 properties through 300+ integrations including Airbnb, Vrbo, Booking.com, Google, Expedia, and Marriott.

Differentiator

Problem solved

Functional benefit

Brands

• AI CoHost: AI-powered operational partner for short-term rental operations that helps spot opportunities, recommends next steps, and executes tasks through conversational interface
• Booking Website Pro
• Hostaway AI

Products and services

• AI CoHost AI-powered operational partner for short-term rental property managers that uses autonomous AI agents to analyze live business data, identify opportunities, recommend actions, and execute updates across the Hostaway platform through a conversational interface.
• Property Management System Central vacation rental management platform combining Channel Manager, Unified Inbox, Dynamic Pricing, Direct Booking Engine, and Advanced Reporting for managing short-term rental properties across multiple OTAs.
• Channel Manager Channel management module providing reliable direct API connections to major OTAs (Airbnb, Vrbo, Booking.com, Google, Expedia, Marriott Homes & Villas) with automated synchronization of availability, pricing, reservations, and property content to prevent double bookings.
• Communication Suite Unified guest communication module including Unified Inbox, AI Replies, Automated Messages, WhatsApp, SMS, Email integration, Guest Portal, and Upsells for managing all guest communications across channels.
• Hostaway AI Suite of AI-powered capabilities including AI Replies, Dynamic Pricing, Host Quality scoring, Review Insights (sentiment analysis), Listing Optimization, and AI-powered Payments automation for property managers.
• Booking Website Pro AI-powered website builder for vacation rental managers with drag-and-drop interface, customizable templates, AI-driven marketing tools, and integrated booking and payment systems to capture direct bookings.
• Open API

Quantifiable outcome

• 60 minutes saved per reservation through automation
• +6 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability7 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered core and flagship.

• Vrasio Inc.coreTechnology or Integration · 30 March 2026Integration partnership announced March 2026 enabling Hostaway property managers to distribute inventory through Vrasio's marketplace with automated synchronization of availability, pricing, reservations, and property content. The partnership features zero host fees and lower guest fees, aiming to increase visibility and profitability for users in the short-term rental sector.
• QuickBooks OnlinecoreTechnology or Integration · 1 January 2025Partnership to automate financial management for vacation rental operators, enabling seamless synchronization of Hostaway financial data with QuickBooks Online for accounting, reporting, and tax preparation.
• AirbnbflagshipTechnology or IntegrationAirbnb Preferred Partner with direct API integration. Premier status enables Hostaway customers to access Airbnb's full feature set, reliable connections, and priority support for managing Airbnb listings without double bookings.
• VrboflagshipTechnology or IntegrationVrbo Elite Partner with direct API integration. Elite status provides Hostaway customers with reliable direct connections to Vrbo for synchronized listing management, availability, and reservations.
• Booking.comflagshipTechnology or IntegrationBooking.com Premier Partner with direct API integration. Premier partner status ensures Hostaway users have reliable access to Booking.com's distribution network and full feature capabilities.
• Google Vacation RentalscoreTechnology or IntegrationGoogle Vacation Rentals integration partner enabling Hostaway property managers to list properties in Google Search results, increasing visibility for direct booking opportunities.
• ExpediacoreTechnology or IntegrationSeamless integration connection with Expedia for vacation rental distribution, enabling synchronized management of Expedia listings alongside other OTA channels through the Hostaway platform.
• Marriott Homes & VillascoreTechnology or IntegrationIntegration with Marriott Homes & Villas through advanced API, enabling luxury vacation rental property managers to access Marriott's distribution network and brand recognition.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Guesty: Guesty is a leading vacation rental property management platform serving professional hosts and property managers with channel management, guest communication, and automation — Hostaway's most direct competitor (even cited by name in a customer testimonial about switching).
• Lodgify: Lodgify provides vacation rental software with website building, channel manager, and booking engine — a direct peer especially in the SMB/individual host segment where both compete on ease of use and pricing transparency.
• Hostfully: Hostfully offers property management software for short-term rental managers with channel management, guest experience apps, and CRM features — a direct peer competing for mid-market property management companies.
• OwnerRez: OwnerRez provides vacation rental management software with channel management, booking, and accounting tools for individual hosts and small property managers — a direct peer in the SMB/individual host segment.
• Streamline Vacation Rental Software: Streamline is a vacation rental property management platform offering channel management, accounting, and guest portals — a direct peer serving professional property managers and a long-standing competitor in this category.
• Turno: Turno provides vacation rental management software with channel management, automation, and team coordination tools for professional property managers — a direct peer in the mid-market segment.
• Tokeet: Tokeet offers an all-in-one vacation rental management platform with channel manager, unified inbox, and automation — a direct peer competing for SMB and mid-market property managers.

Broad incumbents

• Escapia (by Booking.com): Escapia, owned by Booking.com, provides vacation rental software focused on property managers and reservation management — a broad incumbent leveraging Booking.com's distribution reach, comparable to Hostaway's Booking.com Premier partner position.

Emerging players

• Proper: Proper is a tech-forward vacation rental management platform offering AI-powered automation and unified inbox for property managers — an emerging player competing on AI capabilities similar to Hostaway's AI CoHost.
• Uplisting: Uplisting provides vacation rental software for Airbnb hosts and property managers with channel management, automated messaging, and direct booking — an emerging player targeting individual hosts and small portfolios.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hostaway
• YouTubeyoutube.com/channel/UC9QeuvQX1EurqelmrXkgaGw
• Facebookfacebook.com/hostawaycom
• LinkedInlinkedin.com/company/hostaway
• Instagraminstagram.com/hostawaycom

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds7 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hostaway