SingleKey
SingleKey is a Toronto-based SaaS platform providing tenant screening, rent collection, rent guarantee, and lease services to landlords, property managers, realtors, and tenants across Canada and the United States.
- Company typePrivate
- Founded2017
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What SingleKey does
SingleKey is a Toronto-based SaaS platform serving the North American residential rental economy, with operations spanning Canada and the United States following the October 2022 acquisition of competitor Naborly. The company offers an integrated suite built around a core Tenant Screening Report ($29.99 per report) that aggregates dual-bureau credit data from Equifax and TransUnion, eviction and public-record searches across Openroom, CanLII, and SOQUIJ, employment and landlord reference checks, and AI-powered income document and identity verification. Adjacent modules include automated Rent Collection ($4.99/month per tenant), the Landlord Support Program — a rent guarantee product charging 3–5% of monthly rent and covering up to $72,000 in losses — and eLease digital lease signing. A tenant-facing layer (Tenant Passport co-signer service, Verified Tenant Profile, Rent Credit, Credit Health via Equifax, Tenant Insurance) has expanded the platform from landlord-only to a two-sided marketplace.
The business model blends pay-as-you-go screening revenue with recurring subscription and percentage-of-rent fees from rent collection and guarantee products, plus enterprise volume pricing for property managers running 10+ reports monthly. Go-to-market combines a self-serve product-led funnel through app.singlekey.com, direct enterprise sales for multifamily operators and REITs, and association-driven distribution through formal relationships with NAR, OREA, FRPO, CRRA, and CHFR. The platform reports over 500,000 customers, 1.5 million+ rental units under coverage, 15,000+ monthly rental applications, and certifications including SOC 2 Type 2, PIPEDA, and FCRA compliance. Strategic capital from Sentiero Ventures, InsurTech Fund, Open People Network, NEXT Canada, DMZ, Insurtech NY, and REACH has been disclosed at modest scale (~$2.4M identified), consistent with a lean 11–50-person team executing a hybrid PLG-and-channel strategy.
SingleKey firmographics
Firmographics- Name
- SingleKey
- Legal name
- SingleKey Inc.
- Website
- https://singlekey.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SingleKey is a Toronto-based SaaS platform providing tenant screening, rent collection, rent guarantee, and lease services to landlords, property managers, realtors, and tenants across Canada and the United States.
- Ownership category
- akta.pro rank
SingleKey industry classification
Industry- Product category
- Residential Leasing Software
- NAICS
- Security Systems Services (except Locksmiths) (561621), Residential Property Managers (531311)
- SIC
- Loan Brokers (6163)
- akta.pro primary industry
- Smart Lock Software Platforms & Mobile Apps (Access Control SaaS) (HSAHAEAG)
- akta.pro secondary industry
- Multi-Family & Property Management Access Solutions (Common Area & Unit Access) (HSAHAEAE)
Keywords
Where SingleKey is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
SingleKey business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- Tenant Screening Reports: One-time fee per tenant screening report, providing comprehensive credit, background, and identity verification data to landlords. Reports include credit checks from Equifax/TransUnion, income verification, reference checks, and ID verification.
- Rent Collection: Monthly subscription fee per tenant for automated rent collection services including pre-authorized debit and e-transfer functionality. Includes rent payment tracking and credit bureau reporting.
- Landlord Support Program (Rent Guarantee): Percentage-based fee (5% or 3%) of monthly rent per tenant providing protection against unpaid rent, eviction fees, and property damage. Includes legal support and financial reimbursement.
- Tenant Passport Program: Tiered co-signer service for tenants with processing fee upon application and program fee up to 15% of annual rent upon acceptance. Provides guaranteed tenant status to help renters get approved for leases.
- eLease (Electronic Leasing): Digital lease signing service included with screening and rent collection services. Enables landlords and tenants to sign residential leases electronically through the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Tenant Screening Report - $29.99 per report |
| Subscription | Monthly | Rent Collection - $4.99 per month per tenant |
| Subscription | Monthly | Landlord Support Program - 5% or 3% of monthly rent |
| Subscription | Pay-as-you-go | Tenant Passport Program - Processing fee + up to 15% of annual rent |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels9 records
SingleKey product offering
Product offeringCore offering
SingleKey is a Toronto-based SaaS platform that delivers an integrated suite of residential rental solutions for landlords, property managers, realtors, and tenants. Its core offerings combine tenant screening reports (with dual-bureau credit, eviction, employment, and AI-powered identity/income verification), automated rent collection, electronic lease signing (eLease), and a Landlord Support Program (rent guarantee) covering missed rent, lease breaks, eviction costs, and property damage up to $72,000 per tenant.
Product overview
SingleKey is a Toronto-based residential leasing solutions platform offering an integrated suite of products for the rental economy. The core platform centers on the Tenant Screening Report, which combines credit checks (via Equifax and TransUnion), income verification, reference checks, and identity verification. The platform extends with complementary modules including Rent Collection for automated payment processing, eLease for digital lease signing, and the Landlord Support Program (Rent Guarantee) for financial protection against missed rent and property damage. For tenants, SingleKey provides tools including Tenant Passport (co-signer service), Credit Health, Rent Credit (credit-building via on-time payments), Verified Tenant Profile, and Tenant Insurance. Enterprise offerings target property managers with volume pricing and the Multifamily Lease Protection product. The platform processes over 15,000 rental applications monthly and serves 500,000+ tenants and 147,000+ homeowners.
Differentiator
Problem solved
Functional benefit
Products and services
- Tenant Screening Report
- Landlord Support Program (Rent Guarantee)
- Rent Collection
- eLease
- Tenant Passport (Co-Signer)
Quantifiable outcome
- Over 500,000 customers served across Canada
- +4 more outcomes
Companies that use SingleKey
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles5 records
SingleKey technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability4 records
Feature8 records
SingleKey partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and secondary.
- Equifax CanadacoreSingleKey has expanded its partnership with Equifax Canada to offer renters tools for building credit history and landlords enhanced tenant screening capabilities. The company leverages three Equifax solutions: Credit Health (free credit tracking), Rental Credit History (payment reporting to credit bureaus), and Global Consumer Credit File (international credit checks via Nova Credit). SingleKey currently processes over 15,000 rental applications monthly.
- NaborlycoreAcquired rental screening company Naborly in October 2022 to create Canada's top tenant screening tool. The acquisition integrated Naborly's data-driven screening process with SingleKey's platform, serving 500,000+ customers and 1.5M+ rental units.
- TransUnioncoreIntegration with TransUnion credit bureau for dual-bureau credit reporting in tenant screening reports. Combined with Equifax data to provide comprehensive credit and financial information on potential tenants.
- Nova CreditsecondaryPartnership enabling international credit checks for newcomers and immigrants through Nova Credit's Global Consumer Credit File, allowing landlords to access credit history from applicants' home countries.
- NAR (National Association of Realtors)coreOfficial partnership and endorsement by the National Association of Realtors, providing SingleKey tenant screening tools to NAR members and their landlord clients. Realtors use SingleKey to help vet tenants and protect clients with financial and legal backups.
- OREA (Ontario Real Estate Association)corePartnership with OREA providing SingleKey services to Ontario realtors. OREA supports its members in using SingleKey for tenant screening and rent guarantee services for investor clients.
- FRPO (Federation of Rental-housing Providers of Ontario)corePartnership with FRPO, the voice of Ontario's rental housing industry, providing member access to SingleKey's tenant screening and rent guarantee solutions.
- CRRA (Canadian Real Estate Resources Association)corePartnership with CRRA providing SingleKey tools to Canadian real estate professionals for tenant screening and property management support.
- Third-Party Payment ProcessorscorePayment processing partnerships for rent collection services including pre-authorized debit and Interac e-transfer functionality. All payments processed through third-party providers; SingleKey does not store payment information directly.
- Third-Party Insurance PartnerscoreInsurance partners providing the underlying coverage for SingleKey's Rent Guarantee Program, covering missed rent payments, lease breaks, legal support, and property damage protection.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
SingleKey competitors and assessment
Company assessmentBroad incumbents
- AppFolio: AppFolio is a public, large-scale property management SaaS platform for residential and commercial portfolios. While it serves larger PM firms than SingleKey's core SMB base, it bundles screening and rent collection that overlap with SingleKey's modules.
- Yardi (Yardi Breeze / Yardi Voyager): Yardi is a long-established enterprise real estate software provider with tenant screening, rent collection, and lease modules used by large property managers and REITs. It is a broader incumbent whose multifamily products overlap with SingleKey's enterprise screening and lease protection offerings.
Direct peers
- RentRedi: RentRedi is a landlord software platform bundling tenant screening, rent collection, lease signing, and accounting for small-to-mid landlords. It is a direct SMB-landlord competitor to SingleKey with overlapping product modules and similar self-serve pricing.
- RentPrep: RentPrep is a US-based tenant screening provider offering credit, background, and eviction reports to landlords, with manual verification services. It competes directly with SingleKey on screening reports and pricing, though without SingleKey's full rent-guarantee bundle.
- Experian Connect (Resident Screening): Experian offers credit-based tenant and resident screening products serving landlords and property managers. It competes head-to-head with SingleKey's screening reports and is one of the major credit bureaus whose data SingleKey could integrate.
- TurboTenant: TurboTenant is a US-based, landlord-focused platform offering free and paid tenant screening, rental applications, rent collection, and lease signing. It directly competes with SingleKey in the SMB landlord segment with a similar self-serve SaaS model and credit-bureau-backed screening.
- Avail (by Realtor.com / CoStar): Avail provides tenant screening, lease agreements, and rent collection for independent landlords, owned by Realtor.com/CoStar. It is a direct competitor to SingleKey, particularly through its realtor-affiliated distribution channel that mirrors SingleKey's NAR/OREA partnerships.
- TransUnion SmartMove: SmartMove is TransUnion's direct-to-landlord tenant screening service offering credit, background, and eviction reports. It is both a competitor and an upstream data partner to SingleKey, and competes on bureau-grade screening pricing.
Emerging players
- DoorLoop: DoorLoop is a property management platform offering tenant screening, rent collection, leasing, and accounting for landlords and property managers. It overlaps with SingleKey's screening and rent collection modules, though it is more focused on full-stack property management software.
- Certn: Certn is a Canadian-based background and identity screening provider covering tenant, employment, and tenant screening use cases. It is both a partner referenced in SingleKey's Terms of Use and a partial competitor in AI-driven identity and tenant screening for property managers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SingleKey compliance and trust
Trust signalCompliance3 records
SingleKey financial estimates
Financial estimateRevenue estimate
Valuation estimate
SingleKey leadership team
Management profileNumber of profiles
Profiles2 records
SingleKey subsidiaries and ownership
Company hierarchySubsidiaries1 record
SingleKey funding detail
Funding detailFunding overview
Funding rounds7 records
Investors10 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SingleKey M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SingleKey
What does SingleKey do?
SingleKey is a Toronto-based SaaS platform that delivers an integrated suite of residential rental solutions for landlords, property managers, realtors, and tenants. Its core offerings combine tenant screening reports (with dual-bureau credit, eviction, employment, and AI-powered identity/income verification), automated rent collection, electronic lease signing (eLease), and a Landlord Support Program (rent guarantee) covering missed rent, lease breaks, eviction costs, and property damage up to $72,000 per tenant.
Is SingleKey a public or private company?
SingleKey is a private company. It is classified as venture growth investor backed and is currently operating.
When was SingleKey founded?
SingleKey was founded in 2017. It employs 11 to 50 people.
Where is SingleKey based?
SingleKey is headquartered in Toronto, Canada, in the North America region.
How does SingleKey make money?
Five revenue lines are on record. Tenant Screening Reports are the primary driver. The others are rent Collection, landlord Support Program (Rent Guarantee), tenant Passport Program and eLease (Electronic Leasing).
Who are SingleKey's main competitors?
Broad incumbents on record are AppFolio and Yardi (Yardi Breeze / Yardi Voyager). Direct peers are RentRedi, RentPrep, Experian Connect (Resident Screening), TurboTenant, Avail (by Realtor.com / CoStar) and TransUnion SmartMove. Emerging players are DoorLoop and Certn.
Does SingleKey have an API?
No public API is recorded for SingleKey.
What industry is SingleKey in?
SingleKey's product category is Residential Leasing Software. Its primary akta.pro industry code is HSAHAEAG, Smart Lock Software Platforms & Mobile Apps (Access Control SaaS), with a secondary code of HSAHAEAE, Multi-Family & Property Management Access Solutions (Common Area & Unit Access). Its NAICS code is 561621 and its SIC code is 6163.