Orion Labs
- Company typePrivate
- Founded2013
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Orion Labs firmographics
Firmographics- Name
- Orion Labs
- Legal name
- Orion Labs, Inc.
- Website
- https://orionlabs.io
- Company type
- Private
- Founded year
- 2013
- Operating status
- Acquired
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Orion Labs industry classification
Industry- Product category
- Enterprise Voice & Push-to-Talk Communication Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Other Communications Equipment Manufacturing (334290), Telephone Apparatus Manufacturing (33421)
- SIC
- Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385), Computer Peripheral Equipment, Nec (3577)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), iPaaS & Workflow Automation (BPAMAOAB)
Keywords
Where Orion Labs is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Orion Labs business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- SaaS Subscription: Cloud-native software-as-a-service subscription model for platform access. Includes PTT 2.0, Voice AI Bots, location services, and dispatch console. Sold as per-user or organization-wide subscriptions.
- Advanced Location Services Add-on: Optional premium add-on to base subscription providing high-accuracy 3D indoor positioning, asset tracking, and enhanced emergency response location capabilities.
- Device as a Service (DaaS): Fully managed device solution bundling hardware, network connectivity, warranty, and support. Orion provides voice-enabled devices ready for immediate use with platform services.
- Bridge-as-a-Service: Radio interoperability service enabling LMR radio users to connect with Orion groups. Provides bridge between legacy radio infrastructure and modern cloud platform.
- FirstNet Certified App: FirstNet certified PTT application for iOS, listed in FirstNet App Catalog for first responders and public safety organizations.
- Professional Services: Implementation, customization, and integration services for enterprise deployments including custom Voice AI Workflow development and system integration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription with full platform access |
| Subscription | Annual | Advanced Location Services premium add-on |
| Hybrid | Monthly | Device as a Service bundle |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels8 records
Orion Labs product offering
Product offeringCore offering
Orion Labs sells a voice-first enterprise communication platform for frontline and distributed workforces, anchored by its PTT 2.0 push-to-talk service, Voice AI Bots, real-time Speech-to-Speech Translation, and a Dispatch Console. The platform is paired with the Onyx wearable push-to-talk device and is sold to enterprise customers in industries such as transportation, logistics, hospitality, and manufacturing.
Product overview
Orion Labs offers a Voice-First Intelligent Platform built around its flagship Orion Push-to-Talk (PTT) 2.0 platform — a cloud-native SaaS solution that connects frontline teams to people, data, and enterprise software. The platform comprises several integrated modules: Voice AI Bots deliver process automation (language translation in 60+ languages, voice-automated checklists, emergency response, SOP workflows, and geofencing alerts); Dispatch Console provides web-based operational control and dispatch; Command Center offers enterprise admin and governance; Advanced Location Services adds 3D indoor/ outdoor positioning; End-to-End Encryption secures all communications with AES-256 and ephemeral keys; and Bridge-as-a-Service connects legacy LMR radio users to the platform. Orion also provides a developer SDK and API for custom integrations, native integrations with Slack, AWS, HERE, Twilio, and other enterprise services, and a Device as a Service offering. Key hardware includes the award-winning Orion Onyx Voice Badge wearable, PTT-enabled mobile apps for Android/iOS, and rugged PTT devices from Samsung, Zebra, Kyocera, Sonim, and Bullitt. The platform serves industries including Defense & Intelligence, Transportation, Healthcare, Hospitality, Manufacturing, Retail, Logistics, Security, Energy & Mining, Field Service, Facilities Management, and Gaming & Casino.
Differentiator
Problem solved
Functional benefit
Brands
- Onyx: Award-winning smart wearable walkie-talkie device that provides deskless workers with all of Orion's push-to-talk features.
Quantifiable outcome
- MBTA saves $750,000-$800,000 annually as drivers no longer wait for radio checks with voice-automated shift check-in
- +2 more outcomes
Companies that use Orion Labs
Customer profileNamed customers21 records
Segments10 records
Ideal customer profiles1 record
Orion Labs technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration32 records
AI capability21 records
Feature11 records
Orion Labs partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- Amazon Web Services (AWS)coreAWS is Orion's primary cloud infrastructure provider. Orion platform runs on AWS global infrastructure providing scalability, reliability, and security for the SaaS solution.
- IBM WatsoncoreIBM Watson powers Orion's Voice AI capabilities including speech-to-speech translation and natural language processing for Voice AI Bots.
- SamsungcoreSamsung partnership includes Galaxy XCover Pro integration with Orion voice workflows. Samsung B2B mobile division (Taher Behbehani) publicly endorses Orion voice-activated automation solution.
- Zebra TechnologiescoreZebra rugged mobile devices integrate with Orion platform for retail and enterprise voice workflows. Joint fact sheet available for retail operations.
- FirstNet (AT&T)coreFirstNet is dedicated public safety broadband network. Orion PTT app is FirstNet Certified and listed in FirstNet App Catalog for first responders.
- GeoversecoreGeoverse private LTE/5G network partnership combines Orion voice platform with Geoverse network coverage for secure, seamless connectivity. CEO Rod Nelson endorses partnership.
- CarahsoftcoreCarahsoft is authorized government IT solutions provider delivering Orion solutions to federal, state, and local government agencies.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Orion Labs competitors and assessment
Company assessmentDirect peers
- L3Harris Technologies: Tactical and public-safety communications provider (LMR, PTT, soldier systems) competing for the same DoD/intelligence and FirstNet-adjacent buyers that Orion targets via FIPS and FirstNet certification.
- Zebra Technologies: Zebra's Workforce Connect PTT and retail/enterprise rugged devices directly compete with Orion PTT 2.0 across retail, transportation, and hospitality — same buyers, same form factor (rugged handhelds), and overlapping device-management ecosystem.
- Motorola Solutions (WAVE): WAVE Push-to-Talk and Motorola's LMR radio business are the closest direct competitor in mission-critical PTT for public safety, transportation, and field operations — overlapping on hardware, software, and carrier-integrated PTT services.
- Spectralink: Enterprise mobility specialist selling rugged voice devices and PTT applications to healthcare, retail, and manufacturing — directly comparable to Orion's vertical-GTM motion and Onyx/DaaS hardware story.
- Honeywell Voice Solutions (now Voxware/Voice Picking): Voice-directed warehouse and industrial workflow tools that overlap with Orion's Voice AI Workflows and voice-automated checklists in manufacturing, logistics, and distribution use cases.
- AT&T Enhanced Push-to-Talk (Kodiak Networks): Carrier-integrated PTT service (originally Kodiak Networks, now part of AT&T) targeting the same field-worker and first-responder segments via LTE/FirstNet — competing on coverage, device ecosystem, and carrier billing relationships.
- Tait Communications: Mission-critical PTT and LMR provider for public safety, utilities, and transportation — directly comparable to Orion in the LMR-to-cloud bridge use case and in regulated/utility buyer segments.
Broad incumbents
- Microsoft Teams (Walkie Talkie): Microsoft bundles Walkie Talkie PTT inside Teams, leveraging an installed base of >300M enterprise seats to undercut stand-alone PTT vendors. Same frontline buyer, but Orion must compete as a best-of-breed add-on rather than a primary communications platform.
- Slack (Salesforce): Enterprise collaboration incumbent that Orion integrates with (and could be displaced by for non-voice workflows). Represents the horizontal collaboration stack that frontline PTT must coexist with — and is increasingly adding voice features.
- Twilio: Communications platform-as-a-service that Orion integrates with for messaging and voice APIs. While not a direct PTT competitor, Twilio's Flex/Frontline offerings target the same contact-center/field-worker communication spend with a developer-first stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Orion Labs social profiles
Digital presenceOrion Labs compliance and trust
Trust signalCompliance2 records
Orion Labs financial estimates
Financial estimateRevenue estimate
Valuation estimate
Orion Labs leadership team
Management profileNumber of profiles
Profiles1 record
Orion Labs funding detail
Funding detailFunding overview
Funding rounds5 records
Investors13 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Orion Labs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Orion Labs
What does Orion Labs do?
Orion Labs sells a voice-first enterprise communication platform for frontline and distributed workforces, anchored by its PTT 2.0 push-to-talk service, Voice AI Bots, real-time Speech-to-Speech Translation, and a Dispatch Console. The platform is paired with the Onyx wearable push-to-talk device and is sold to enterprise customers in industries such as transportation, logistics, hospitality, and manufacturing.
Is Orion Labs a public or private company?
Orion Labs is a private company. It is classified as corporate owned and is currently acquired.
When was Orion Labs founded?
Orion Labs was founded in 2013. It employs 1 to 10 people.
Where is Orion Labs based?
Orion Labs is headquartered in San Francisco, United States, in the North America region.
How does Orion Labs make money?
Six revenue lines are on record. SaaS Subscription is the primary driver. The others are advanced Location Services Add-on, device as a Service (DaaS), bridge-as-a-Service, firstNet Certified App and professional Services.
Who are Orion Labs's main competitors?
Direct peers on record are L3Harris Technologies, Zebra Technologies, Motorola Solutions (WAVE), Spectralink, Honeywell Voice Solutions (now Voxware/Voice Picking), AT&T Enhanced Push-to-Talk (Kodiak Networks) and Tait Communications. Broad incumbents are Microsoft Teams (Walkie Talkie), Slack (Salesforce) and Twilio.
Does Orion Labs have an API?
Yes. Orion's open API and SDK integrates Voice AI and real-time location AI into operational applications such as property, task, incident, and workforce management; routing; and situational awareness solutions. Developers can access information, databases, and internet services with voice commands. Orion adheres to highest industry-standard encryption and data privacy practices. API access is available by contacting Orion directly for enterprise and developer access. Developer documentation is at info.orionlabs.io/developers-get-info.
What industry is Orion Labs in?
Orion Labs's product category is Enterprise Voice & Push-to-Talk Communication Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 518 and its SIC code is 7372.