Zenput
Zenput is a cloud-based operations execution platform that helps multi-unit restaurant, convenience store, and grocery operators automate task management, audits, food safety compliance, and brand standards across distributed store networks in 60,000+ locations.
- Company typePrivate
- Founded2012
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Zenput does
Zenput, Inc. is a cloud-based operations execution platform purpose-built for multi-unit restaurant, convenience store, and grocery operators. Founded in 2012 in San Francisco, the company develops a mobile-first SaaS platform that automates task assignment, audits and corrective actions, incident management, food safety compliance (including IoT-based temperature monitoring and food prep labeling), and brand standards enforcement across distributed store networks. The platform is used by over 500 enterprise clients across 60,000+ locations in 100+ countries, with reference customers including Chipotle, Domino's, Taco Bell, McDonald's, KFC, 7-Eleven, and Smart & Final. Zenput raised approximately $47 million in venture funding across multiple rounds, with a $27 million Series C led by Golub Capital in July 2021, and was acquired by restaurant back-of-house software peer Crunchtime in June 2022; the product now operates as "Crunchtime Ops Execution" within a combined platform serving 125,000+ locations.
The company monetizes via annual SaaS subscriptions priced per location/store with optional implementation services, distributed through direct enterprise field sales targeting franchisors, franchisees, and company-owned operations, supported by inside sales and a public REST API for enterprise integrations. Go-to-market is multi-channel: industry events (Restaurant AGILITY Summit, Convenience Store Agility Summit), content marketing in partnership with Technomic, earned media in restaurant trade publications, and a developer portal at developer.zenput.com. Following the Crunchtime merger, Zenput's operations execution module is positioned as part of a broader back-of-house suite covering inventory, staff scheduling, learning and development, food safety, operational tasks, and audits.
Zenput firmographics
Firmographics- Name
- Zenput
- Legal name
- Zenput, Inc.
- Website
- https://zenput.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- Zenput is a cloud-based operations execution platform that helps multi-unit restaurant, convenience store, and grocery operators automate task management, audits, food safety compliance, and brand standards across distributed store networks in 60,000+ locations.
- Ownership category
- akta.pro rank
Zenput industry classification
Industry- Product category
- Restaurant Operations Execution Software
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)
- akta.pro secondary industries
- Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL), Cloud FinOps & SaaS Spend Management (BPAEAOAH)
Keywords
Where Zenput is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Zenput business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Cloud-based software service provided via subscription model. Customers access the Internet-based software service including features, functions, and user interface as specified on an order. Implementation services may also be provided if specified under an order. Pricing appears to be quote-based per location/store volume.
- Implementation Services: Optional implementation services provided alongside the core SaaS subscription for customer onboarding and setup.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS subscription with quote-based pricing |
Go-to-market motion4 records
Distribution channels3 records
Marketing channels7 records
Zenput product offering
Product offeringCore offering
Zenput sells a cloud-based, mobile-first operations execution platform that enables multi-unit restaurant, convenience store, and grocery operators to automate task assignment, run audits and corrective actions, track incidents, monitor food temperatures via IoT, and produce real-time operational intelligence across distributed locations. The platform is sold as an annual enterprise SaaS subscription, typically quote-based per location, with optional implementation services and a public REST API for enterprise integrations.
Product overview
Zenput is a cloud-based operations execution platform designed for multi-unit restaurant, convenience store, and grocery operators. The platform consists of a core unified product with integrated modules: Task Management (for task assignment and tracking), Audits & Corrective Actions (for compliance documentation), Incident Management (for issue resolution), and Operational Intelligence (for real-time reporting). The Connected Store suite includes Temp Monitoring (for IoT-based food temperature tracking with Bluetooth thermometer integration) and Food Prep Labeling (for automated labeling). Additional offerings include Zenput for Franchisors (enabling brand-wide standardization across franchisees) and Real-Time Exception Reports & Alerts (for proactive exception management). The platform is accessed via mobile app and web interface, with API access for enterprise integrations.
Differentiator
Problem solved
Functional benefit
Products and services
- Zenput Operations Execution Platform Cloud-based, mobile-first operations execution platform for multi-unit restaurant, convenience store, and grocery operators that automates task assignment, audits, incident management, and operational intelligence across distributed locations. Sold as an enterprise SaaS subscription to multi-unit operators, with named customers including Chipotle, Domino's, Taco Bell, P.F. Chang's, KFC, and 7-Eleven.
- Zenput Developer API
Quantifiable outcome
- 20% improvement in audit scores
- +5 more outcomes
Companies that use Zenput
Customer profileNamed customers23 records
Segments6 records
Ideal customer profiles3 records
Zenput technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
Zenput partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered flagship and core.
- CrunchtimeflagshipCrunchTime! acquired Zenput to combine two 'back-of-house' technology companies. Merger helps chains boost efficiency and profitability while addressing labor shortages, rising wages, supply chain disruptions, and higher food costs. Combined platform serves 125,000+ locations in 100+ countries.
- TechnomiccoreOngoing research collaboration producing annual industry benchmark reports on restaurant and convenience store operations. Studies cover operational challenges, technology adoption, and strategic priorities.
Scale indicators15 records
Recent moves7 records
Expansion highlights5 records
Zenput competitors and assessment
Company assessmentBroad incumbents
- Crunchtime: Zenput's parent company and direct back-of-house software suite for restaurants covering inventory, scheduling, learning, and food safety. Combined platform serves 125,000+ locations and competes in the same multi-unit restaurant operations category.
- Toast: Leading restaurant POS platform that has expanded into operations, payroll, team management, and multi-location management. Represents the most significant competitive threat via platform bundling to mid-market and enterprise restaurants.
- Lightspeed Restaurant: Cloud POS and operations platform for restaurants with analytics, inventory, and multi-location tools. Competes with Zenput in serving multi-unit restaurants looking for integrated front- and back-of-house solutions.
Direct peers
- Jolt: Operations execution platform for restaurants focused on digital checklists, audits, food safety, and employee accountability. Directly competes with Zenput's task management, audits, and brand standards modules across multi-unit operators.
- Restaurant365: Cloud-based restaurant management software combining accounting, inventory, scheduling, and operations. Competes with Zenput for the operations execution budget of multi-unit restaurant operators and increasingly bundles food safety/audit functionality.
- MarginEdge: Restaurant inventory and operations management platform with invoice processing, food cost, and operational insights. Overlaps with Zenput's operational intelligence and Connected Store capabilities for multi-unit restaurant brands.
- Fourth: Restaurant operations platform covering scheduling, inventory, HR, and analytics. Now part of HotSchedules/Cvent, Fourth competes with Zenput for enterprise restaurant operators' operations execution and back-of-house software spend.
Emerging players
- SafetyCulture: Operations and safety inspection platform used across hospitality, retail, and food service. Overlaps with Zenput in audits, checklists, and corrective actions, with broader industry reach and significant scale.
- Trainual: Restaurant training and operations playbook platform for franchise and multi-unit operators. Adjacent to Zenput's brand standards and franchise operations use cases, particularly for franchisee onboarding and SOPs.
- MarketMan: Restaurant inventory and supplier management platform with operations workflows. Competes with portions of Zenput's operational intelligence and Connected Store functionality in the multi-unit restaurant segment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Zenput social profiles
Digital presenceZenput compliance and trust
Trust signalCompliance3 records
Zenput financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zenput leadership team
Management profileNumber of profiles
Profiles6 records
Zenput funding detail
Funding detailFunding overview
Funding rounds4 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zenput M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zenput
What does Zenput do?
Zenput sells a cloud-based, mobile-first operations execution platform that enables multi-unit restaurant, convenience store, and grocery operators to automate task assignment, run audits and corrective actions, track incidents, monitor food temperatures via IoT, and produce real-time operational intelligence across distributed locations. The platform is sold as an annual enterprise SaaS subscription, typically quote-based per location, with optional implementation services and a public REST API for enterprise integrations.
Is Zenput a public or private company?
Zenput is a private company. It is classified as corporate owned and is currently acquired.
When was Zenput founded?
Zenput was founded in 2012. It employs 51 to 100 people.
Where is Zenput based?
Zenput is headquartered in San Francisco, United States, in the North America region.
How does Zenput make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are implementation Services.
Who are Zenput's main competitors?
Broad incumbents on record are Crunchtime, Toast and Lightspeed Restaurant. Direct peers are Jolt, Restaurant365, MarginEdge and Fourth. Emerging players are SafetyCulture, Trainual and MarketMan.
Does Zenput have an API?
Yes. The Zenput API exposes access to a subset of information stored in Zenput. It allows developers to interact with forms, activities, tasks, teams, user roles, users, locations, sensors, and storage resources. Authentication is via API token (X-API-TOKEN header). A staging environment is available at staging.zenput.com for testing. The API supports forms, activities, tasks, hierarchy resources (teams, user roles, users, locations, location attributes, sensors), and media resources (storage). Developer documentation is at developer.zenput.com/docs.
What industry is Zenput in?
Zenput's product category is Restaurant Operations Execution Software. Its primary akta.pro industry code is BPAEACAF, Cloud Managed Services (Operations, Monitoring, Patching), with a secondary code of HDABAAAL, Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions). Its NAICS code is 5132 and its SIC code is 7372.