What Lumeon does

Lumeon is a digital health company that provides a cloud-based Care Orchestration Platform (branded as Lumeon Conductor) to healthcare provider organizations in the US and Europe. The platform automates care coordination tasks, events, and workflows across the care continuum by ingesting real-time, bi-directional data from electronic health records (Epic and Cerner/Oracle Health), order communications systems, data warehouses, and remote patient monitoring systems, then applying a Clinical Intelligence Engine that determines and executes the next best action for each individual patient based on documented care pathways. The platform is delivered as modular solutions covering Diagnostic, Perioperative, Ambulatory, Acute Care (including Hospital-at-Home), Post-Acute Care, and Rehabilitation use cases, supplemented by professional services for assessment, deployment, transformation, and expansion.

Lumeon sells primarily through direct enterprise field sales to large health systems, NHS trusts, private hospital groups, and specialist providers, with additional distribution through the Epic App Market, Cerner CODE (Oracle Health) marketplace, and channel partnerships including NTT DATA and Panda Health. The company serves more than 70 healthcare organizations across 12 countries, with named customers including NYC Health + Hospitals, Keck Medicine of USC, Nuffield Health, Alliance Medical, NHS trusts, and Optum. Pricing is quote-based, sold as multi-year enterprise subscriptions with implementation and professional services attached.

The company is headquartered in London (European HQ at Battersea Power Station) and South Jordan, Utah (North American HQ), incorporated as Lumeon Ltd in the UK and Lumeon LLC in Delaware. Lumeon was founded by Robbie Hughes, who remains CEO, and on August 8, 2024 was acquired by Health Catalyst, a publicly traded healthcare data and analytics company. The Lumeon brand continues under Health Catalyst ownership, with the platform positioned to complement Health Catalyst's analytics and AI offerings.

Name

Lumeon

Legal name

Lumeon LLC

Website

https://lumeon.com

Company type

Private

Founded year

2008

Operating status

Acquired

Headcount range

51–100 employees

Short description

Lumeon provides a cloud-based Care Orchestration Platform that automates clinical workflows and care coordination for healthcare providers. It serves 70+ health systems across 12 countries with bi-directional Epic and Cerner EHR integration. Acquired by Health Catalyst in August 2024.

Ownership category

akta.pro rank

Product category

Healthcare Workflow Automation Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Care orchestration platform
• Clinical workflow automation
• EHR integration software
• Patient engagement solutions
• Healthcare automation software

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Care Orchestration Platform Subscription: SaaS-based care orchestration platform delivered as subscription to healthcare provider organizations. Pricing is quote-based, typically sold as multi-year enterprise agreements with implementation and professional services.
2. Professional Services: Implementation, deployment, transformation, and expansion services to ensure successful platform adoption and value delivery. Cross-functional team including business analysts, integration engineers, implementation consultants, and support engineers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Lumeon sells a cloud-based Care Orchestration Platform (branded Lumeon Conductor™) that uses real-time, bi-directional EHR data integration to apply clinical intelligence and automate care coordination tasks across perioperative, ambulatory, acute, post-acute, diagnostic, and rehabilitation settings. The platform is sold to enterprise healthcare providers under multi-year subscriptions with implementation professional services, and includes modular solutions for each care setting plus a COVID-19 vaccination management module.

Product overview

Lumeon offers a cloud-based Care Orchestration Platform (branded as Lumeon Conductor™) that automates care coordination across the healthcare continuum. The platform consists of a core orchestration engine with modular solutions for different care settings: Diagnostic, Perioperative Care, Ambulatory Care, Acute Care (including Hospital-at-Home), Post-Acute Care, and Rehabilitation. Additional modules include COVID-19 Vaccination Management and Professional Services for implementation. The platform integrates bi-directionally with Epic and Cerner EHRs, uses real-time data to automate care workflows, and applies clinical intelligence to personalize patient journeys at scale.

Differentiator

Problem solved

Functional benefit

Brands

• Lumeon Conductor™: Clinical workflow automation platform that uses real-time, bi-directional data to calculate next best actions for patients and automates execution of care processes.

Products and services

• Lumeon Conductor™ Branded cloud-based Care Orchestration Platform that uses real-time, bi-directional data integration and applies clinical intelligence to automate and track care coordination workflows at scale across the enterprise for healthcare provider organizations.
• Perioperative Care Automated preoperative preparation solution including patient intake, risk stratification, lab management, and post-operative follow-up designed to eliminate delays and cancellations and boost preoperative productivity (up to 60% additional capacity within 60 days).
• Ambulatory Care Coordinates routine outpatient care including annual visits, screening protocols, immunization, medication titration, and chronic disease management for ambulatory settings.
• Acute Care (Admission Avoidance & Discharge Optimization) Inpatient solution covering admission avoidance through ED diversion and hospital-at-home triage, and discharge optimization through interdisciplinary rounding and recovery coordination.
• Post-Acute Care (Follow-Up Optimization & Post-Discharge Monitoring) Manages follow-up optimization and post-discharge monitoring through automated outreach, remote patient monitoring via text messages and wearables, and clinical escalation to prevent readmissions.
• Diagnostic Solutions Helps patients navigate the disease diagnosis process by coordinating imaging and lab tests, collating results, scheduling appointments, and managing multidisciplinary team meetings.
• Rehabilitation Coordinates rehabilitation programs including digital patient assessment, personalized recovery plans, coordination of in-person and virtual rehab sessions, and continuous patient progress monitoring.
• COVID-19 Vaccination Management Automated vaccine administration solution featuring proactive outreach, online scheduling, pre-visit surveys, curbside check-in, batch tracking, and automated recall for second doses, built on the Care Orchestration Platform.
• Professional Services Implementation, deployment, transformation, and expansion services delivered by a cross-functional team of business analysts, integration engineers, implementation consultants, and support engineers to help healthcare clients design and operationalize care orchestration solutions.

Quantifiable outcome

• $18.2M annual projected savings for large state-owned health system
• +10 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Oracle HealthcoreTechnology or Integration · 1 December 2024Lumeo unified health information system in southeastern Ontario was built by Oracle Health, connecting 33 sites across six healthcare organizations and serving over 650,000 patients.
• Health CatalystcoreOthers · 8 August 2024Health Catalyst completed acquisition of Lumeon on August 8, 2024. The acquisition aims to enhance Health Catalyst's analytics and AI capabilities, strengthen its presence in the UK, and improve healthcare delivery through automated care orchestration.
• NTT DATAcoreStrategic or Co-development Partner · 14 November 2022Strategic alliance announced November 14, 2022 for hospital-at-home programs. NTT DATA is a global digital business and IT services leader. The partnership enables Lumeon's care orchestration platform to determine next-best steps for hospital-at-home patients, take action, and provide updates to care team members as well as patients and family members.
• EpiccoreTechnology or IntegrationPartnership with Epic for bi-directional data integration. Lumeon is an application found in the Epic App Market. Information about care delivery created by Lumeon is automatically written back into patient charts in the Epic EHR.
• Cerner (now Oracle Health)coreTechnology or IntegrationPartnership with Cerner for bi-directional data integration. Lumeon is listed on Cerner CODE (now Oracle Health) app gallery. Enables bi-directional data flow with Cerner EHR systems.
• Panda HealthminorChannel Partner/ Reseller/ DistributorAwarded Panda Health partner status for its clinical workflow automation solution. Panda Health serves as a distribution channel for health technology solutions.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Innovaccer: Healthcare data activation and care management platform that aggregates clinical data and orchestrates population health workflows. Directly competes with Lumeon in automating care coordination across health systems using similar EHR integration and clinical intelligence approach.
• Notable: Healthcare workflow automation platform that uses AI to automate patient intake, scheduling, and care coordination tasks for health systems. Closely aligned with Lumeon's care orchestration and workflow automation positioning.
• Phreesia: Patient intake, registration, and engagement platform sold to large health systems with deep EHR integration. Competes in the same care coordination and patient engagement space, particularly for ambulatory and pre-visit workflows.
• Cedar: Patient engagement and digital workflow platform for healthcare providers focused on billing, scheduling, and care journey personalization. Comparable business model and enterprise sales motion to Lumeon.
• Arcadia: Healthcare data analytics platform with care management and population health capabilities targeting health systems and payers. Overlaps with Lumeon's data aggregation, risk stratification, and care coordination offerings.
• Olive AI: Healthcare automation company deploying AI-driven workflows to automate administrative and clinical processes for hospitals. Direct competitor in healthcare workflow automation space though Olive has since pivoted post-restructuring.

Broad incumbents

• Salesforce Health Cloud: Healthcare CRM and patient engagement platform within Salesforce's broader enterprise software portfolio. Provides care coordination capabilities as part of a much wider platform; Lumeon already integrates with Salesforce at Nuffield Health.
• Optum: Massive healthcare services and technology arm of UnitedHealth Group offering care coordination, analytics, and population health at scale. A Lumeon customer and former investor (Optum Ventures), representing both partnership and broad competitive threat.
• NextGen Healthcare: Ambulatory-focused EHR vendor offering integrated care coordination, patient engagement, and population health tools. Competes as part of a broader platform play rather than as a best-of-breed orchestration layer like Lumeon.

Others

• Health Catalyst: Parent company of Lumeon since August 2024 acquisition. Healthcare data and analytics platform whose analytics, AI, and population health products now incorporate Lumeon's care orchestration capabilities as a complementary module.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/lumeon_
• YouTubeyoutube.com/channel/lumeon
• LinkedInlinkedin.com/company/lumeon-ltd

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds10 records

Investors12 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lumeon