Sunrise Technologies
Sunrise Technologies is a global Microsoft Dynamics 365 Inner Circle partner that implements, customizes, and supports ERP, CRM, and commerce deployments for enterprise and mid-market customers across retail, apparel, manufacturing, distribution, consumer products, and nonprofit verticals, with proprietary Sunrise 365 accelerators and a portfolio of Copilot Studio AI agents.
- Company typePrivate
- Founded1994
- HeadquartersWinston Salem, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Sunrise Technologies does
Sunrise monetizes through professional services engagements (ERP implementation, cloud migration from legacy systems such as Dynamics AX, SAP, and AS/400, and custom development), recurring 24x7 managed support contracts (with Bronze/Silver/Gold packaging), and Microsoft Dynamics 365 licensing resale. Pricing is quote-based with multi-year implementation contracts typically spanning 9-12 months, and AI/Copilot services are positioned as a new services line tied to the Sunrise 365 Quick Start accelerator. Go-to-market is direct enterprise field sales augmented by Microsoft co-sell referrals through the Inner Circle program, supported by content marketing, conference presence (NRF, AAFA webinars, Microsoft Business Applications Summit), and a dedicated private equity practice targeting portfolio companies. Customer logos include Jaipur Living, Vera Bradley, Visual Comfort & Co., Hendrick Motorsports, Fila North America, Allstar Innovations, Franklin Sports, PacSun, 5.11 Tactical, Hooker Furniture, Meijer, Goodwill, Pet Supplies Plus, Bioworld Merchandising, and Canada Goose.
Sunrise Technologies firmographics
Firmographics- Name
- Sunrise Technologies
- Legal name
- Sunrise Technologies
- Website
- https://sunrise.co
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Sunrise Technologies is a global Microsoft Dynamics 365 Inner Circle partner that implements, customizes, and supports ERP, CRM, and commerce deployments for enterprise and mid-market customers across retail, apparel, manufacturing, distribution, consumer products, and nonprofit verticals, with proprietary Sunrise 365 accelerators and a portfolio of Copilot Studio AI agents.
- Ownership category
- akta.pro rank
Sunrise Technologies industry classification
Industry- Product category
- ERP Implementation and Consulting Services
- NAICS
- Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
- akta.pro secondary industry
- IT Service Desk & End-User Support (L1/L2) (BPAAACAA)
Keywords
Where Sunrise Technologies is headquartered
LocationHeadquarters
- HQ city
- Winston Salem
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Sunrise Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Microsoft Dynamics 365 Implementation Services: End-to-end ERP implementation services including solution design, configuration, data migration, testing, training, and go-live support for Microsoft Dynamics 365 across Finance, Supply Chain, Commerce, and Customer Engagement modules.
- Ongoing Support Services: 24x7 global support services providing experienced Dynamics 365 consultants for day-to-day troubleshooting, performance optimization, and continuous improvement. Includes Release Validation Assurance for ongoing updates.
- Cloud Migration Services: Migration services to help organizations move from legacy systems (Dynamics AX, SAP, Oracle JD Edwards) to cloud-based Microsoft Dynamics 365.
- AI & Copilot Services: Implementation and deployment of AI agents using Microsoft Copilot Studio, including the Compliance Agent, Chargeback Agent, Allocation Agent, and custom AI solutions for various business functions.
- Microsoft Dynamics 365 Licensing: As a Microsoft partner, Sunrise facilitates Dynamics 365 licensing sales as part of implementation projects.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Implementation - Custom pricing based on scope |
| Subscription | Monthly | Support Services - Monthly retainer or per-incident |
| Other | Multi-year contract | Quick Start Programs - Accelerated implementation packages |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
Sunrise Technologies product offering
Product offeringCore offering
Sunrise Technologies is a global Microsoft Dynamics 365 partner that sells, implements, and supports Dynamics 365 ERP, CRM, Commerce, and Business Central for enterprises in retail, manufacturing, distribution, consumer products, and adjacent verticals. It packages these Microsoft platforms with its own proprietary Sunrise 365 Supply Chain & Retail extensions, an accelerated Quick Start implementation methodology, a portfolio of AI agents built on Microsoft Copilot Studio (Commerce Companion, Compliance Agent, Allocation Agent, Chargeback Agent, Supplier Communications Agent, Sales Order Assistant), and 24x7 managed support services.
Product overview
Sunrise Technologies is a global Microsoft Dynamics 365 business applications partner offering a platform-plus-extensions architecture built on Microsoft Dynamics 365 (Finance & Operations/ERP, Customer Engagement/CRM, Commerce/Retail, and Business Central). The core platform is extended with proprietary Sunrise 365 solutions (Supply Chain & Retail Solution and Quick Start implementation methodology) and a portfolio of AI agents built with Microsoft Copilot Studio (Commerce Companion, Compliance Agent, Allocation Agent, Chargeback Agent, Supplier Communications Agent). The portfolio also includes Microsoft Power Platform tools (Power BI, Power Apps, Power Automate, Copilot Studio, Customer Insights) and the Donated Goods Pricing App for nonprofits. Services encompass implementation, development, cloud migration, 24x7 global support, and release validation.
Differentiator
Problem solved
Functional benefit
Brands
- Sunrise 365: Industry-specific solutions and extensions for Microsoft Dynamics 365, including Sunrise 365 Supply Chain & Retail and Sunrise 365 Quick Start implementation services.
- Commerce Companion
- Compliance Agent
- Chargeback Agent
- Allocation Agent
- Supplier Communications Agent
Products and services
- Microsoft Dynamics 365 Finance and Operations (ERP) Cloud-based ERP platform providing global financial management, supply chain, manufacturing, and operational capabilities for enterprises. Sunrise Technologies implements and supports this product as a Microsoft Dynamics 365 partner.
- Microsoft Dynamics 365 Customer Engagement (CRM) CRM solution for sales, marketing, and customer service with Microsoft 365 and Teams integrations, implemented and supported by Sunrise Technologies.
- Microsoft Dynamics 365 Commerce (Retail) Omnichannel retail platform linking retail HQ, POS, eCommerce, store operations, catalog, call center, and promotions, delivered by Sunrise as a Microsoft partner.
- Microsoft Dynamics 365 Business Central SMB-focused ERP solution for small and midsize businesses seeking agile and scalable financial management in the cloud, implemented by Sunrise Technologies.
- Sunrise 365 Supply Chain & Retail Solution Proprietary industry-specific extensions for Microsoft Dynamics 365 providing enhanced supply chain and retail capabilities with soft allocation, automated order release, and retail-specific features, customizes Dynamics 365 for brands, retailers, and distributors without costly software customizations.
- Sunrise 365 Quick Start Accelerated implementation methodology using proven templates and a rapid deployment approach to bring AI agents and Dynamics 365 solutions live in weeks rather than months, minimizing implementation risk.
- Commerce Companion AI retail assistant suite combining multiple specialized agents (Retriever, Collaborator, Advisor, Assistant) that help store associates get real-time information on inventory, pricing, promotions, customer history, returns, and stock replenishment using natural language queries within Microsoft Teams.
- Compliance Agent AI agent built using Microsoft Copilot Studio that automates vendor certification tracking within Dynamics 365, monitoring expiration dates and initiating proactive reminders to stakeholders.
- Allocation Agent AI agent for Microsoft Dynamics 365 Supply Chain that provides real-time inventory information to sales teams via Microsoft Teams, answering questions about available stock, allocations, and distribution.
- Chargeback Agent AI agent for Dynamics 365 Finance that automates chargeback communication preparation by gathering transaction data and preparing draft responses for denied chargebacks, with human review and approval before sending.
- Supplier Communications Agent AI agent for Dynamics 365 Supply Chain that monitors supplier emails, drafts context-aware responses using Microsoft Copilot, and links conversations to purchase orders and supply chain data.
- Sales Order Assistant AI Agent (Ordie) AI agent for Jaipur Living built with Microsoft Copilot Studio that helps customer service representatives answer order-related questions including status, tracking, holds, cancellations, and delivery times via Microsoft Teams.
- Donated Goods Pricing App (Clothing Pricing App) AI-powered Power Platform application for nonprofits that uses AI to help staff scan and price donated clothing items quickly and consistently, offered in Bronze, Silver, and Gold packages.
- Implementation Services Full-service Microsoft Dynamics 365 implementation including solution design, configuration, data migration, testing, training, and go-live support.
- 24x7 Global Support Ongoing managed support services providing access to experienced Microsoft Dynamics 365 consultants for day-to-day troubleshooting, performance optimization, and continuous improvement across global customers.
- Cloud Migration Services Migration services for transitioning from legacy systems such as Dynamics AX, SAP, AS/400, and Oracle JD Edwards to cloud-based Microsoft Dynamics 365.
- Release Validation Assurance Testing services ensuring AI agents and customizations continue to perform reliably as Microsoft Dynamics 365 evolves with new platform releases.
- Development Services Custom development services for extending and customizing Microsoft Dynamics 365 solutions and integrations.
- Business Intelligence Services Analytics and business intelligence services leveraging Microsoft Power BI and Dynamics 365 data for reporting and decision support.
Quantifiable outcome
- Finance teams using AI assistants within cloud ERP will close books 30% faster than peers by 2028 (Gartner prediction, enabled by Dynamics 365 Copilot)
- +5 more outcomes
Companies that use Sunrise Technologies
Customer profileNamed customers30 records
Segments14 records
Ideal customer profiles4 records
Sunrise Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability9 records
Feature9 records
Sunrise Technologies partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship and core.
- Microsoft Partner EcosystemflagshipMicrosoft showcased Sunrise as part of its Dynamics 365 Commerce MCP Server partner ecosystem at NRF 2026. Microsoft highlighted that Sunrise built retail-specific AI agents using the MCP framework alongside other partners including Amicis, Evenica, Argano, and Visionet. Sunrise's Commerce Companion was demonstrated at this event.
- MicrosoftflagshipSunrise Technologies is a premier Microsoft Dynamics 365 partner and member of Microsoft's Inner Circle, indicating top-tier partnership status. The company implements Microsoft Dynamics 365 Finance, Supply Chain, Commerce, and Customer Engagement, and is authorized to sell and deploy Microsoft licensing. Sunrise is recognized by Microsoft with multiple awards (Global Partner of the Year 2019, Commerce 2021, Sales 2022, Supply Chain 2023) and participates in Microsoft's co-sell ecosystem and partner referral programs.
- DynamicsPrintcoreDynamicsPrint partners with Sunrise for print and packaging industry implementations. DynamicsPrint provides industry-specific print production capabilities while Sunrise leads end-to-end Dynamics 365 implementation including solution design, configuration, data migration, testing, training, and go-live support. Both teams deliver coordinated implementation with joint discovery, shared project governance, and combined testing.
- Microsoft Power PlatformcoreSunrise implements Microsoft Power Platform solutions including Power BI for business intelligence, Power Apps for custom applications (e.g., Donated Goods Pricing App), Power Automate for workflow automation, and Copilot Studio for AI agent development. Solutions extend Dynamics 365 capabilities.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Sunrise Technologies competitors and assessment
Company assessmentDirect peers
- Socius: Microsoft partner focused on Dynamics 365 ERP, CRM, and Power Platform for distribution, manufacturing, and retail — comparable delivery model and vertical concentration to Sunrise.
- Sikich: Mid-market technology and advisory firm with a Microsoft Dynamics 365 ERP/CRM practice serving manufacturing, distribution, and retail clients — directly overlapping Sunrise's core verticals.
- Bounteous: Digital consultancy and Microsoft partner delivering Dynamics 365 Commerce, ERP, and cloud implementations for retail and consumer brands — overlaps directly with Sunrise's retail and consumer products segments.
- ArcherPoint: Dedicated Microsoft Dynamics 365 Business Central and ERP partner serving mid-market distribution, manufacturing, and retail — directly comparable vertical mix and SMB/mid-market focus.
- Rand Group: Microsoft Dynamics 365 partner specializing in Finance & Supply Chain implementations for distribution, manufacturing, and consumer products — overlapping Sunrise's primary verticals.
- Stoneridge Software: Microsoft Gold/Inner Circle partner focused exclusively on Dynamics 365 ERP, CRM, and Power Platform implementations — directly comparable in size, partner tier, and Microsoft-only delivery focus.
- Crowe LLP: Top-10 accounting and advisory firm with a Microsoft Dynamics 365 ERP implementation practice serving mid-market manufacturing, distribution, and retail — comparable in customer profile and delivery model.
- Alithya: North American Microsoft Dynamics 365 partner with vertical practices in manufacturing and retail; comparable mid-market Dynamics SI profile.
- Hitachi Solutions: Global Microsoft Dynamics 365 partner delivering ERP, CRM, and AI implementations across multiple industries. Closest direct peer to Sunrise in scope, partner tier (Inner Circle), and verticalized delivery model.
Broad incumbents
- Avanade: Joint Accenture/Microsoft venture and one of the largest Microsoft Dynamics partners globally. Competes with Sunrise on enterprise Dynamics 365 deals but operates at significantly greater scale and breadth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Sunrise Technologies social profiles
Digital presenceSunrise Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sunrise Technologies leadership team
Management profileNumber of profiles
Profiles2 records
Sunrise Technologies funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sunrise Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sunrise Technologies
What does Sunrise Technologies do?
Sunrise Technologies is a global Microsoft Dynamics 365 partner that sells, implements, and supports Dynamics 365 ERP, CRM, Commerce, and Business Central for enterprises in retail, manufacturing, distribution, consumer products, and adjacent verticals. It packages these Microsoft platforms with its own proprietary Sunrise 365 Supply Chain & Retail extensions, an accelerated Quick Start implementation methodology, a portfolio of AI agents built on Microsoft Copilot Studio (Commerce Companion, Compliance Agent, Allocation Agent, Chargeback Agent, Supplier Communications Agent, Sales Order Assistant), and 24x7 managed support services.
Is Sunrise Technologies a public or private company?
Sunrise Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sunrise Technologies founded?
Sunrise Technologies was founded in 1994. It employs 251 to 500 people.
Where is Sunrise Technologies based?
Sunrise Technologies is headquartered in Winston Salem, United States, in the North America region.
How does Sunrise Technologies make money?
Five revenue lines are on record. Microsoft Dynamics 365 Implementation Services are the primary driver. The others are ongoing Support Services, cloud Migration Services, AI & Copilot Services and microsoft Dynamics 365 Licensing.
Who are Sunrise Technologies's main competitors?
Direct peers on record are Socius, Sikich, Bounteous, ArcherPoint, Rand Group, Stoneridge Software, Crowe LLP, Alithya and Hitachi Solutions. Avanade is listed as a broad incumbent.
Does Sunrise Technologies have an API?
No public API is recorded for Sunrise Technologies.
What industry is Sunrise Technologies in?
Sunrise Technologies's product category is ERP Implementation and Consulting Services. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects), with a secondary code of BPAAACAA, IT Service Desk & End-User Support (L1/L2). Its NAICS code is 541512 and its SIC code is 7370.